Nancy the hygienist is so patient and calming! My cleaning went well and everyone at the Augusta location is cordial and supportive. Highly recommend. Alicia Wynn

Nancy is a kind, helpful and professional hygienist. She was very attentive to my needs. I received a thorough cleaning and xrays. She answered my questions and made a great effort to accommodate my late scheduled appointment. From reception to exit I was very pleased with the service and everyone was considerate of my time. Crystal was very understanding and willing to stay late for my service to continue making a mold for my retainer. I only saw the dentist for 5 min. but her staff is wonderful.

I have been going to Insight Dental Group for nine years. The staff and dentists have always been very professional and friendly. They make your appointment as pleasant an experience as they can for going to a dentist office. Their location has lots of parking to get in and out of as well. I highly recommend them to anyone needing routine cleaning and dental services.

Always have a great, smooth experience here. Everyone is friendly, respectful, caring and courteous of your time. The office is run very smoothly and efficiently. Definitely recommend.

The Dr. and staff would not honor my regular cleaning covered by my insurance. They tried to upsale me to a deep cleaning. That in its self is understandable.The unacceptable part is they refuse me a regular Cleaning. Why take the insurance and not honor it? Greed is why!

Doctor Dentist Lady (I dont even know her name because her bedside manners are terrible) is rude and annoying, she doesnt seem qualified and does not care about your comfort. Simple things are to expensive and she had said some absurd things - fluoride is vitamins for your teeth . She is doing so bad she has to make signs about a giveaway and to enter one must make a good google review. DO NOT GO HERE

I have major anxiety when it comes to dentists.. This was the first time in my life I’ve ever felt comfortable by the end.. The staff and Dr were very sweet and patient with me throughout the entire visit.. I may actually want to go now, but only to them.. I’d definitely recommend my friends and family

Looking for a new dentist. Turnover super high and service is not the same. Clearly the office is hurting for money and only want to sell you $200 toothbrushes plus anything else you can pay out of pocket for. I dont trust the dentist to do any work in my mouth. May do more damage just to get an extra buck down the road. Just shut down the office already.

Bet care! Highly recommended.

Once you find a good dentist office, never let them go! I moved recently, so I decided to find a local dentist (Castle Dental). That was a huge mistake. I went on my day off and wasted 2 hrs waiting, didn’t get a cleaning and got misdiagnosed just so I could pay for a more expensive treatment.At Insight Dental it was the complete opposite. I waited all of 5 minutes at the lobby and then my hygienist came to get me. Kim was incredibly nice, friendly made the whole appointment seem like I was visiting an old friend. I didn’t bleed during the cleaning at all and when the doctor saw me she said everything looked perfect! I only paid my copay and not some ridiculous price like what was suggested by Castle Dental. So happy I drove further to come here. It’s definitely worth it. I wish everyone had this kind of friendly and honest dentist experience.

Terrible, I was trapped in 610 traffic after picking up my son from school, i called them to let them know i was going to be 10 minutes late and they didnt allow it,they canceled my appointment, they didnt care what I had to go through to get there. They dont open on Saturday and they close too early.

I love love love my dental office! Everyone is so fun and personable and the work is truly pain free! Highly recommend! Crystal and Jennifer #Faves ❤️

It’s sad and frustrating to see the dental office you’ve used the last 10 years decline in quality and professionalism. Dr Crabtree was a excellent dentist but unfortunately he passed and a group took over this office. They were ok at first but as of last year or perhaps since Dr. above took over the whole place is terrible!I’ve had perfect teeth for years, “mostly in part bcs Dr Crabtree and his staff helped” but last year I went in for a routine checkup and cleaning and left with more issues! Dr.Bove has terrible bed side manners and to be honest I believe she doesn’t know what she’s doing. The front desk is also a mess. I continue to have issues with what the apparently “corrected.” It’s enough that I plan on filing a complaint with the state.I know dental appts are difficult to obtain in such a big city but do yourself a favor and wait for a real professional!

Great staff. Quick service. Excellent care.

I wish I could give them zero stars. PLEASE DO NOT TAKE YOUR CHILDREN HERE. They told me my son had SEVEN cavities and that I needed a deep cleaning. Luckily I was smart enough to get a second opinion. All they do is lie to try and get money from you. I just can’t believe that a dentist is evil enough to unnecessarily drill 7 times on a child’s mouth.

I always have such a pleasant experience here. Katie Davis is always a bright day of sunshine and makes going to the dentist like seeing an old friend. They are fantastic with time management and always accommodate my crazy work schedule. I highly recommend the team.

I had a bad experience with Insight Dental Group. I went there for regular clean, and I did not feel uncomfortable with my teeth. But they force me to do deep clean and other treatments. If I dont those treatments, they wouldnt give me a regular clean. I had to leave without doing anything. I wouldnt recommend Insight Dental Group to anyone.

Great experience every time. Dentist and hygienist are always courteous and do a great job.

Meh. Been going here a few years now and recently there has been a lot of turn over. I always saw the same dentist for the first 2 years but in the last year, there’s a different dentist every time. They also really dropped the ball when I was supposed to have some zoom whitening done before a couple of big events. They had to reschedule me twice, then cancel me, said they would call me back when the product was in to reschedule but never called me when it arrived like they said they would. I called and talked to a manager and it was nothing but excuses rather than trying to do something to make it right and keep me as a client. I am going to try a new dentist now and I’ll have to be in a pretty desperate spot to ever want to give this place a chance again.

Came for my first visit. I was there to establish a relationship with a new dentist as I am new in town. I am 56 years old and have been to the dentist regularly to get my teeth cleaned every 6 months. After x-rays, the dentist came in to do an exam. She said the x-rays looked good. She suggested a deep clean on several areas. I’ve never needed this before. The hygienist came back and said that’d was going to cost $310 cash money...today. I told her I’d not expected to pay for a cleaning and exam as insurance has always covered that. I do not have that kind of money to “drop”. I said that’d I rather just do the regular cleaning that is part of the first visit. She said they could not do that since the dentist recommended the additional cleaning of areas. I reiterated and thanked her but, said I’d think about the deep cleaning and the cost. She went to the dentist and came back and said, they could not do anything further....NO cleaning. AT ALL unless I did the additional $310 cleaning. I was nice, polite and appalled. I’ve never-ever-ever...ever been to a place like this. The only thing I could do was not get my teeth cleaned and leave. What sort of sham is this? The only reason I am not giving one star is because the office was clean.

Great staff and I always feel well cared for

They took very good care of me even though it was a pretty serious procedure, but they were great.

Ive been using Insight Dental for several years and have never had any issues with their service. The staff is friendly, professional, and are very easy to work with. Would recommend.

Lets start by talking about my tooth quality and self care habits. Ive gone to dentists regularly every 6 months for pretty much my whole life. Ive had braces and currently have a permanent retainer behind my lower front teeth. In general, Ive been told by my dentists (Ive had 4 or 5 over my lifetime) that I have good but not great teeth (31 years old, never had a cavity), and decent wellness habits (brush my teeth twice per day, floss once per week - it could be more, I know). That said, I do struggle a bit with getting plaque from beneath my retainer in between the permanent retainer and my teeth.So, thats out of the way. I came in today for my first visit with Amrita Ganguly (sp?) - new dentist because Ive recently moved to the area. Problem 1 - my appointment is scheduled for 7:15 am, so I arrive at 7:00 am to make sure I can get my new patient paperwork out of the way. I get there -the door is locked. 7:15 arrives - door is still locked. 7:20 comes around, and Ive lost patience so I knock on the door. They come by and open it, sorry, I must have forgotten to unlock the door. Okay, off to a rough start. I get into the appointment and things start out pretty standard - brief chat with the hygienist, she starts taking a few x-rays. The x-ray machine is on the fritz, so we move to a different room. No problem. Dr. Ganguly comes by before the cleaning starts and reviews the condition of my teeth, asks the last time I saw a dentist (I tell her 6-8 months ago), and she notes the plaque build up under my retainer.Heres where things start to go sideways a bit. She recommends in an off-hand way that I have a debridement before heading out of the room. Another woman comes in shortly thereafter with a consent sheet for me to sign, noting that I will be charged $68 for the visit. Thats odd - my 6 months check-ups are fully covered by my dental insurance. Whats the $68 for? Oh, that will be for the full mouth debridement. I ask her what exactly that is - she explains that its something between the standard cleaning and a deep cleaning, but doesnt say what it actually entails. In my head, Im thinking that Ive been seeing all these dentists for all these years every 6 months and theyve never even suggested such a thing to me before, but okay. I ask if I can just have the standard cleaning this time and think it over on the debridement. She goes to get Dr. Ganguly to talk it over. The dentist comes back and explains that she really needs to do this debridement and thats her official recommendation. She still hasnt explained what it actually is, but I relent and sign the consent form.Heres what the full mouth debridement consists of - the dentist polishes my teeth (standard, usually done by a hygienist). She then utilizes a Cavitron (ultrasonic water pick) to clean around the teeth and gums. Ive experienced this previously as part of standard cleanings, though more often they just use the regular metal pick. Nothing special, in my opinion. And thats it. She says thanks, the hygienist flosses my teeth. and Im on my way.And Im out $68. For that. Thanks, but I dont expect I will be returning.EDIT: To add additional insight and respond to the owner below - I do not ultimately take issue with the dentists diagnosis that I had plaque/tartar build-up underneath my permanent retainer and as a result some mild gum inflammation. I acknowledge this is the case. I do take issue with Insight Dental choosing to add on an additional debridement code to clean that area, when every other dentist in the past has been able to manage it under the standard cleaning charge. Again, the standard of service was not the problem - the dentists choice to charge an additional fee was. It is not cost competitive with other dentists in the area ($68 vs $0 for the same service), and that is the reason I will not return.

I really dont like going to the dentist. Thats what I used to say, but Insight Dental has changed everything. Painless and perfect. I hadnt been to the dentist in about 5 years and when I lost a filling I knew I had to suck it up and go. My teeth were cleaned and in the past it would be tender and I would feel like my gums were tender for days. My hygienist was awesome! Gentle and thorough and no tenderness. After x-rays Dr. Bove explained what the problem areas where and we discussed a plan to move forward. No pressure, and no guilt. I had my tooth filled and made a plan for my next procedure. The best part it was totally painless! Dont wait, visit Insight Dental Group today!

I had a very good experience there everyone is professional and friendly. Great atmosphere. Good dentist team ❤️👍

I have always had a good experience at Insight Dental. I would recommend to family and friends.

Very nice Dental Hygienist, but don’t get an early afternoon appointment, you will be locked out, standing in the hall with no seating, wondering if they are closed for the day, while no one answers the phone. I thought that went away in the 80’s.

The office staff is lovely and the dentists were nice, but if I am going to spend thousands of dollars in my teeth, I expect them to work on the teeth I tell them to work on. Five months of visits, only to find out that they not only didnt work on the tooth they told me they would work on - the tooth I authorized them to work on - but they have no record of it at all. They did, however, work on a tooth I did not consent to.When I called my dental insurance to report this situation, I found out that they either never have or have yet to bill there. They’ve had my money since this treatment plan started five months ago, but they’ve failed to report it to the insurance. Did they ignore my insurance completely and bill me full price? I guess we will see.As important as teeth are, I will never go back to a dental office that decides upon themselves to perform unauthorized surgery.

Everyone there is great! Ive always felt judged for some of my dental issues, and they dont make me feel bad at all. Dr. Bove is very personable, and all the staff is nice and professional.

They are very nice and helpful and good at what they do. I had a problem with my insurance and they were patient with me as I got it resolved.

Called and made appointment for same day! Wow! Excellent reception at office. Efficient use of time and simple new technology made this a great dental experience. Dr Mary Abdou was awesome and I would highly recommend her.

This dental office is completely confused and have no idea of dealing with insurance policies or explaining the procedures. They informed me to wait a month before I can make an appointment due to the fact I was not on their roster , then turn around and say they are not appointing new patients. Thus, why did they tell me to wait a month to begin with. Highly annoying and frustrating!

The personnel at Insight are great! They are always friendly. I have spent the last year with Invisalign trays to straighten my teeth. I am so happy with the results. Dr. Bove is very thorough and patient. He answers all my questions. Check them out.

Have never had a bad experience here in over 5 years.

Fast and great service...good group of professionals

Very compassionate and caring...great treatment

I have been going to the same dentist for 20+ years and after meeting Dr. Daniel Bove, I decided to move my business to Insight Dental Group. From the onset, I was very impressed with the front desk personnel, & Nancy, the hygienist! She was very competent in getting great x-rays & gave me some helpful tips on better brushing & flossing. The entire support staff was great! After an evaluation with Dr. Bove, he suggested a night guard to help with grinding. I would highly recommend Dr. Bove for any dental needs! Easily 5 Stars!

Dr. Bove and his staff are FANTASTIC! Im currently having a LOT of work done on my teeth and hes been the best dentist Ive ever had. His staff are all very friendly and professional. Ive recommended many people to his office and will continue to do so. In fact, I leave in 20 minutes to have yet another crown done! After that, I will have two more crowns and a bridge, an implant, Invisilign and finally whitening. Although, I would rather be doing something a bit more fun than having my gums pierced by a needle for numbing, Im all in :). For now, Im very pleased and Ill let you know about the final results! Thank you, Dr. Bove!!!

Call three times cant get appointment.1. Can Setup appoint : - you have to provider list. Called insurance, then called back2. Call second time : you have to be on our roaster list, it comes out on 12 of every month.3. Call on the Dec 13: You are not on roaster list, ? Also we are booked up till March 30.Ahhh.. this is not obama care issue, this is a lack of common sense issue.

Fantastic Dentist Dr Davis, and absolutely painless!

Expensive services- otherwewise very nice.

Insight Dental Group has wonderful dentists in place! The dentists that transitioned from Dr. Crabtrees practice after his passing have been caring, conscientious and welcoming toward his patients and of course to new patients at this dynamic practice. Dr. Jacob and Dr. Abdou are skilled in all areas of general dentistry, including treating children and adults, fillings, root canals, crowns, restoring implants, and Invisalign!

Ive always had a sort of adversion towards dentists in general, maybe because they always seem to judge you. Well not anymore! Dr. Bove and his staff are very profesional , kind and caring. It is the first time I actually look forward to going to the dentist. God Bless Dr. Boves hands.

If you are looking for a high quality, professional, and friendly dental team to take of your dentals needs, then you MUST go to Insight Dental. They are beyond wonderful!! I have worked in the dental field so I tend to be skeptical and critical of other dental offices. From Day 1, Insight Dental has surpassed my expectations. From the friendly staff to the skillful dentists and hygienists to the physical office itself, Insight Dental is truly a remarkable place. Drs. Abdou and Bove are attentive and approachable. My husband and I have had Nancy as our hygienist every time and she is just such a joy, even when she is picking at your teeth at 8 in the morning! We needed some dental health history forms filled out and Dr. Bove and staff were not only willing, but went above and beyond in helping us. We are moving out of Houston and will desperately miss the wonderful Insight Dental team.

I have been with Insight Dental Group since 2008 back in the time Dr. Crabtrees was in office. But for couple of years because of my insurance I had to switch to another Dentist which I wasnt happy at all. Finally I was able to come back to Insight Group this year. So far I had crown and several filling with Dr. Mary Abdou. She is fabulous. a young and experienced Doctor that is very friendly and knowledgeable about what she is doing. Her assistant, Merlyn is very nice and caring too. We are working on my Front teeth Veneer and I cant wait to see the result. I am 100% satisfied with the service that I am receiving in this office and will recommend to any individual that is looking for a good office with a Good dentist.Thank you doctor Abdou and Insight Dental Group!

Staff is extremely rude , the girls working reception look as if they don’t want to be there , the dentist herself was a better salesman than professional she kept trying to pressure me into getting work done that I did not need the whole time while maintaining this horrible look on her face . I don’t know know what happened to this practice but it took a HUGE nosedive downhill . I do not recommend them AT ALL!