13+ years banking at this location and I have always been welcomed and received great customer service.

Dont ever use a vehicle as collateral for a loan here. They will send your vehicle payoff amount plus what you want to borrow, then make you wait almost a month for your old vehicle financer to mail you the remaining balance.

Very disappointed in the handling of my application for mortgage loan. Poor communication with the rep. And when I asked to speak to a manager (for assistance), no call back. Would have liked to work with my own credit union, but it doesnt seem to be in the cards. You seem to only get service when you come in person. Edit. please give me your contact information.

One of the best banks in Houston! They really help make you feel like family. I love it here!!!!

They helped get out of a situation and refinance my house at the same time.

Worst customer service ever . I hate this bank so much . Always hangs up on me after minutes of waiting . DONT GET THIS BANK

Very good service

While a participanting bank with other credit unions for co op shared branch banking they still charge $3.50 at ATMs as though you were a non-member as they require you come inside the branch.Way to go non- profit!

Really bad they are just excuses and they don’t help u !!! They checked my credit (714) and it doesnt work for them !!! I don’t recommend

Very professional !! Love you guys

Awesome branch great service.