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Brody Outpatient Center
435 Clinic Dr, Greenville, NC 27834, United States
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TF
Review №1

I cant say I would ever return here, it wasnt the unkempt building, but the lack of assistance, for example no employees were in the main entrance front desk, nobody.. I hadnt been here before so looked wondering where I check-in or if there was anyone to check my temperature or make sure I had on a mask.. I wandered around ,read the signs and finally found the office I needed, upon arrival, the young lady was the only nice thing in the office, she was friendly and there was a plastic divider to keep us apart.. otherwise, it was a 3hour drive to a specialist who rushed in, spoke so fast I could barely understand him, when I attempted to speak, I was chastised to not talk, that I could continue going to my local Dr. and only questions asked were, do I consume calcium rich food? Nothing else, including my ongoing issues that was the reason I was there to a specialist .. the nurse took no vitals but my blood pressure.. no temperature taken, no questions of my medical history or medications.. I was seen by Dr. Perhaps according to my recording of visit ( I have memory issues, from past medical issues) so it looked like he spent all of 5 minutes with me.. then left alone 15 minutes and then sent to the lab.. for 4 bloodtest. ( which came back abnormal, and still I havent heard back in regards to this, not that I expect too) The Bedside manners, empathy, listening to patients concerns, to at least care, were as lackluster as the building.. but if you needed a visit where you could feel inadequate, upset and ignored..this is the place to go.. otherwise Id highly recommend researching before going here..

Sk
Review №2

Place was clean but my appointment was at 10am but I never got out of my Rheumatologist office til 12:30pm then I had to go to the lab for another 40 minutes.

Ie
Review №3

I wanna start by saying that these are ECU STUDENTS providing your prenatal care. I just went to try and sign a release form to transfer to another OB/GYN and the receptionist tells me I can’t because I’m in the system as a high risk pregnancy and there’s no other high risk centers in Greenville. I had no idea I was even high-risk ! You think that would be something they would have confirmed with me? First they told me I had gestational diabetes, to track what I eat and my glucose levels. I did that for weeks and at my next appointment she read my levels and said “I don’t understand the concern with your glucose because they look perfectly normal to me.” Then that same appointment she came back and said “well it’s not your glucose I’m concerned with, now is your blood pressure.” And obviously labeled me high risk BEFORE even getting my results. I feel trapped ! Not to mention I won’t even know the doctor who delivers my baby because they let the students get their practice in. Although I did see a doctor once, Michael Harrison James. (He’s extremely young and looks like a surfer) - he’s very nonchalant and responded with “Idk” to almost every question I asked him. Yeah, I immediately let it be known that I never wanted to be seen by him again. Delisha Joyner is honestly the only one I request and like to be seen by, she’s a nurse practitioner. But overall I can’t wait to have my baby so I can be done with this place ! This has been my toughest pregnancy and the care I’m receiving at this facility isn’t helping my stress level at all !***ADDITION - July 1 2021***I am now 33wks pregnant still considered “high risk” but not on any medications for my “high blood pressure” (that isn’t even high), but anyway that’s fine because I don’t want medication - I said that to make point that I’m not actually high risk, they juss wanted to label me to keep me trapped. Reason for this update is I called yesterday morning, almost a full 24hrs ago and left a message about some concerns for a constant pain Im having. Think I’ve gotten a call back yet !? Not one nurse has called me. They always tell me to call if I have any concerns, but I get no call back ?! All I pray is that WHOEVER is delivering my baby cares more than they do and if I EVER get pregnant again after having this baby …. I WILL RELOCATE FAR AWAY TO BE SURE THERES NO WAY ILL EVER HAVE TO BE SEEN HERE AGAIN !!! 🤬🤬🤬 Also, if you get a pap or a swab for testing, THEY WILL ALLOW AN ECU STUDENT TO PRACTICE ON YOU. It’s already bad enough that 2 strangers are in there while you’re exposed with your legs gapped wide open, then they wanna add a 3rd so he or she can practice swabbing your vagina !?!? 🤦🏽‍♀️

Ca
Review №4

No sympathy, gives a paper stating up to 2 visitors during covid but wont allow an expecting dad experience the appointment with fiance. I would not recommend. If you can find another place to go, guaranteed itll be a much more pleasant experience.

Ka
Review №5

I havent gone to my first appointment, but after reading the reviews I am a little nervous. Has anyone ever seen Dr. Sultana? Can anyone tell me a little about them?

Ni
Review №6

This institution to date deserve a negative star😳.

Jo
Review №7

Lady at the check in desk for the OB/GYN module is always extremely rude. She ignores me when I walk up to finish her own conversation before ever acknowledging me. Went in for a follow up, paid a copay just for the doctor to send my prescription to the pharmacy and do no type of follow up. I didnt get info on my results from testing I had done the week prior, no information on my medication or instructions. I understand instructions would be in the package but if Im paying a copay I think I at least deserve a conversation about it. I could have called and had them send the prescription in if that was all they were going to do

Va
Review №8

This has been the worst experience I have ever had they mixed upmy lad work when I even tried to explain that they had me down for the wrong thing then after they found that I was right they told me I didnt have to take it. As well as one doctor told me one thing and another told me another with me having epilepsy they wanted to make sure that my baby was growing properly but only did 1 growth screen only baby. Tried to tell them that they needed to do a growth no one listened again. I placed my care in the hands of young people that are trying to learn the key trying to learn from the doctors but I didnt know ALMOST EVERYONE WAS LEARNING and only a few doctors that I seen but they were great but, I never want to go through this again I am 37 weeks and still have NO CLUE HOW BIG MY BABY IS. I walked out and now I wont come back until the day of my due date

Sh
Review №9

From start to finish was nothing short of amazing when you are talking health care! ECU women’s phone scheduling are very friendly and helpful and the staff was very pleasant upon checking in and my provider awesome! The only takeaway is time waiting but great service!!

Ru
Review №10

I was transferred here for high risk pregnancy. I walked out of my first appointment 2 weeks ago in tears. Dr. Shay, Kim-Shay, something like that was absolutely awful. Where do I start. After 5-10 minutes of her awkwardly hinting that she thinks I am not safe at home she asked my husband to leave the room. Then asked me numerous times if I was okay at home. I simply told her whatever vibe she thinks shes feeling, is so off and she needs to stop asking me. She leaves the room, comes back in and asks me if I can stay a little longer to meet with a social worker! It was like we had never had the conversation minutes prior. THEN, like I dont feel like Im in the twilight zone enough, she inquires about why I have had 3 pregnancies but only one living child! ( I have had 3 pregnancies and have THREE LIVING CHILDREN) At this point I am so disgusted with my first visit to my new doctors office. After my shocked reaction to her inquiry her response was Must have been a typo. Some typo Doc! Luckily for me this wasnt the case, but could you imagine if I did in fact lose two of my children and this is how Im treated by a doctor. After that I am standing by the door eagerly trying to leave and decide to ask her how many other doctors are in the practice and she told me she doesnt know and to look online. I also remind her that I had lost 11 pounds at my previous appointment (didnt seem to care) and I asked what my previous weight was to compare to my current weight. She rummaged through her papers and said I dont know. (So I drove an hour and a half and not a single time was my health or anything baby related spoken about) I walked out into the hallway of the outpatient center and composed myself as best as I could with my husband and came back in to schedule my next appointment. The front desk said it was written all over my face that something was wrong and asked if I wanted to speak with the supervisor. Spoke to her and didnt feel any better about what had just happened, she assured me that it would be in my records that I did not want to be seen by that doctor again, and also advised me that she would speak to the social worker and advise her that I in fact did not need her services what so ever. Fast forward to today, my next appointment. Everything went fine, the doctor was nice and thorough. As Im checking out at the front desk, Im advised that my next appointment is an ultrasound, a doctor visit, and a meeting with the SOCIAL WORKER. I ask her about the social worker and she makes a call, shoots me a look, hangs up the phone and says Well its not social services or anything. I about died. This place is so unprofessional, has now made me feel so uncomfortable, uneasy, and disrespected. I read other reviews and couldnt agree more with the general consensus of how they treat their patients like garbage. My past two visits have caused me anxiety and with my due date coming soon I do not feel comfortable in the hands of that doctor.The ultrasound tech is amazing however, she was patient, answered questions, and treated me well.

La
Review №11

I have been waiting for over an hour and my appointment was at 11:00am and they still havent called me back yet and there are 2 people in front of me waiting. I do not recommend this place to anyone! They are quick to take your payment but slow on the service

Li
Review №12

Terrible service from the front desk to the doctor. I especially do not recommend seeing Dr. Sacks... he is inconsiderate and will make you feel like your condition is mediocre.

Ak
Review №13

I would not recommend this location to any pregnant woman. You have to wait HOURS to be seen and very unprofessional.

ja
Review №14

I urge everyone who is a patient to thoroughly ask questions regarding over sight of any procedure they have done. I am currently pregnant after having a tubal litigation. I had my baby April of this year and tubes tied in May. I became pregnant the end of August. I didnt get an apology or even rushed to get an ultrasound. There is ZERO accountability for anyone it seems. I was given abortion information and walked out. Its mind blowing how little care is given for ANYTHING.

Mi
Review №15

I havent had nothing but the best experience with all the Drs, Residents, and reception staff. The main thing is ultrasounds though, does take a little bit time then wanted in the waiting area. But I am 5 1/2 months and its been nothing but great care experience since day 1.

Ja
Review №16

If you want to be treated like an uneducated guinea pig and have zero value of your personal time, this place is for you. You basically are just a tool for learning and nothing more. From lab work to ultrasounds Ive had nothing but poor experiences. While waiting for hours you usually get to over hear loud group discussions usually bad mouthing of other students, professors, ect. Which Im sure makes it difficult to keep track of time. Ive just never been more disappointed with my care like Ive been here and Ive only been a handful of times so far. If you have the option to go to a private practice, take it!!

Vi
Review №17

The most horrible place I have been too. Figured out I was high risk today after being on the regular side of the clinic for 1.5 hours. Got over to the high risk side of the clinic and they went through all the intake stuff again that I had just done (weight, urination sample, bp, all of that tedium). I waited for someone to come in and see me for 1 whole hour. At this point, Im furious because this was a waste of my day. The doctor came in and wanted to only talk about my BP!! She wouldnt do my dating scan because you wont be able to see anything at 10 weeks. They are not recommended until 20 weeks. Thats when I checked out because I know you can do a dating scan as early as 5 weeks!I went somewhere else and got the confirmation I needed. Baby is perfect and heartbeat is strong. Im excited. The new doctor I went to said they would refer me to a MFM specialist (high risk) and I actually pray it is not this place. I may have to find another office because I will refuse to go here.

Bi
Review №18

Lets just say that if I could give -20 as a rate, I would do just that. I was sent to Broady Outpatient Center for high risk pregnancy, with them knowing that I had no amniotic fluid and they were 100% sure that my first born was going to die. They did absolutely nothing to try and help my child, every week the student came in the room as if my child had no issues and I had to CONSTANTLY remind them every week that THEY said my baby was not going to make it. Went to them every week for 4 months straight (driving 1hr 25 mins there and back) and every time I went in the negative energy just made my world crumble. They kept upping my insulin level little at a time, telling me not to eat anything (like baked chicken and greens was a lot). They dont listen to your concerns. I asked them to change my insulin several times, because the type I was put on was not working (nothing changed). The endocrinologist I spoke with just 1 time attacked me without knowing ANYTHING about me. On top of all the craziness from the students, residents, and indocrnologist...the receptionist had the worse attitude in the world (from day one). After I had my child, I spoke with a receptionist about my some paperwork, and she asked if I was the one who declined going to the hospital (as if that was the reason my child died), her job is to check people in and out, not worry about what she THINKS she knows....they are all inconsiderate and unprofessional. They want you to believe they know everything, when in fact they know absolutely nothing. They think everyone has nothing but free time and dont work. Just stay away from this place. Not one good experience from this office. And to top it off, at the 1 week check up (after I told the student that I didnt feel comfortable with coming back up there anymore: I asked to get information on my placenta(which they tested) and was told that I had to come to my 6 week check up in order to get any information!!! Drove 1hr 25 mins, just to get blood pressure machine put on my arm and for them to look at a paper that I filled out saying Im not depressed ( after losing your first child and being constantly stressed every day for 9 months...yea youre not supposed to be depressed not one bit) and they cant take a few mins to tell me the findings of MY placenta!!!! NICU is no better either; however, the labor and delivery nurses from the actual hospital are AMAZING!!! The Broady Outpatient people constantly asked if I had a SUPPORT team just because I came to my appointments alone!!!! I dont know what type of place this is but they need to be shutdown!! A circus is what it is!! Stay away with ALL means. I have a lot more Id like to mention but trust me, wed be here all day and night. I wish I knew how I could get Better Business Bureau involved.

To
Review №19

I was transferred here due to a high risk pregnancy. From my first visit, I have begged to go back to my regular OB and have the high risk managed by the pediatric cardiologist. I was not allowed. While there, I wait an hour or more just to see a resident for 5 minutes and then a doctor comes in 20 minutes later just to confirm and back out the door. They talk to you like you are uneducated and give you the impression you do not have client rights. I was told I was not expected to understand something (I am a Ph.D student with a Masters in child development). They bring up birth control and say you dont have to make a decision today, but think about what you plan to take. Since when do we need population control? Im so ready to be done with being assumed Im uneducated, unemployed, and another statistic. I will be choosing a different provider if my next pregnancy is considered high risk. Just awful service all around.

Br
Review №20

I was referred there by my OB for 1st trimester screening and I sincerely hope I never have to go back. My appointment was at 10am and didnt leave there until 12:05. The staff were nice enough but the wait time is truly ridiculous. I didnt go back until about 10:45 and had to wait around 25 minutes after my ultrasound with the tech for the doctor to see me. I really thought id been forgotten. I then had to wait 15 minutes again in the wait room for a lab slip. Also there is absolutely no reception in that clinic what so ever, my husband was frantic with worry by time I got out because he couldnt get ahold of me.

La
Review №21

Got in and out fast... I had a bby with them doctor blue was the best.this time a new doctor in c he is very very very help ful what ever u need or wat he will be sure to do n get it rite than he don’t like to see his patients like that...

Ja
Review №22

If you can choose to go anywhere else, please do. Staff is very unprofessional and they do not have a sense of urgency. They like to have side conversations and have you waiting till they get done. My appointment started at 1:30pm current time is 5:01pm.😩

be
Review №23

Be prepared to be sitting there all day there wait time is ridiculous, my ultrasound was rushed also

Sh
Review №24

They forgot to one of my blood work orders. Ridiculous.

Er
Review №25

I transferred my care here from Buenos Aires, Argentina in May. My first appt was in June. The care here at Brody is unbelievable. It only took one visit and Im changing providers. For one, I went to Brody so they could translate my ultrasounds and blood work from Spanish since they told me they had a translator. The midwife came in and literally was asking me, what everything meant. No translator in sight. Im not a doctor you should not be asking the patient. She seemed very confused which did not make me feel easy. Next, they wanted me to take a glucola drink for a SECOND time, even though I had no issue in Argentina with their more up to date test that did not include an outdated glycola drink. Im sure they are not educated on these ingredients in the drink that they are just handing out to pregnant women. First its packed with artificial coloring, tons of preservitatives for a LONG shelf life and has BVO as a main ingredient (a flame retardant). I refused, to say the least. (You can too, you have the right. There are other options!). To top it off, they had a student take my blood without informing me and she busted my vein in my left arm. The nurse stepped in and had to stop the bleeding and take blood AGAIN from my right arm. Not to mention I have yet to see an actual OBGYN and they informed me that I would not see one until I deliver! Plus it would be a resident Doctor. One who has not graduated yet. No Brody. Just no.

ca
Review №26

Was refused service when having a miscarriage

Li
Review №27

Unprofessional

vi
Review №28

Plan to be on hold for a long time

Ka
Review №29

Horrible.

Information
10 Photos
29 Comments
1.9 Rating
  • Address:435 Clinic Dr, Greenville, NC 27834, United States
  • Site:http://www.ecu.edu/cs-dhs/ecuphysicians/
  • Phone:+1 252-744-1111
Categories
  • Medical clinic
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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