I went to the pulmonary section. The receptionist was attentive and helpful. My appointment was 8:30 I was called in to see my pulmonary specialist at 8:31! The visit was handled professionally and I felt my well being was their primary concern!

Sitting in er throwing up blood feel like Im gonna pass out. They not doing nothing they taking people back with just colds I have been in hospital several times but now I feel like I cant breathe and Im still sitting here they dont care they want the older people first and they all out here laughing and Im crying in pain

Every one I had while fighting COVID fron November 19 2020 till march 13 2021.they are my guardian angels

Valuable items belonging to my mother went missing after she died at St. Francis, and I was told by the patient services supervisor that they were not responsible. Appalling.

Horrible hospital. The ambulance and the ER staff didn’t provide pain medication for my husbands kidney stones and he was left in a hallway howling in pain with no one responding to him for hours.

This is the absolute WORST hospital in the upstate. Worse food both in service and preparation, they can buy a new parking lot but not repair simple things like hand soap dispensers in rooms or properly clean the ER rooms. I know someone who used to work in the kitchen and she said there was roaches coming out of the drains and the entire staff was bullies who ignored her harassment she was getting. The ER staff just walk around eating snacks, laughing, staring and ignoring patients. Close this place down! If they dont care about staff they wont care about you.

St. Francis medical hospital Left a lady sitting on the floor for extended long periods of time meeting medical aid It repeatedly that they were going to get her care which never has arrived Dont know if this is because the woman was black or not But as needed attention for quiet some time

Free flu shots provided by Bon Secours will be available at several churches include Triune Mercy Center and St Sebastian during the month of October. Check for scheduling

Chasytie and Miranda were absolutely wonderful to my dear sweet aunt. I sure hope someone recognizes the level of care and compassion these young ladies show to their patients. Thank you for making such an uncomfortable time be as comfortable as possible. You guys are awesome! 6/12/2021 - 6th Floor

The best hospital I have ever been to.

Highly recommend this hospital to anyone. If you visit the emergency room downtown, Remington J was the best nurse I’ve had in any experience with any hospital I’ve been to. She’s extremely diligent and patient, you can tell she really cares about her patients and has passion for what she does. She made my experience less stressful in a time when I needed that most. Thank you Remington!

The doctors, nurses and surgeon who cared for me during and after my heart surgery were kind and compassionate, but most of all, they were excellent professionals who saved my life. I owe them everything.Thank you.

Have waited in the ER three hours only to be put in hallway. Passed five empty rooms that just needed cleaning. Daughter having abdominal pain.

The doctors and nurses are only there for a job in the er. They dont care about people. They just want to get you in and out asap.

One of the best hospitals and most caring staff that Ive ever met kind honest and sincere wonderful people

Trucks delivery / receiving, one overnight parking space, quickly unloaded.

Ive been here with my son for three hours, they took vitals, blood and urine, and all those who arrive pass and he has been in pain for three hours and they do not call him, it will be because we are from Puerto Rico, we are the only Hispanics here, the deal is lousy,I do not recommend this hospital to anyone, of all those in South Carolina this is the worst of all, I hope I never have to return in my life

I waited an hour to be seen for an ultrasound even though I was told I would be in and out in 30 min because I work. Very kind nurses, but I was told it would be quick.

Other than, U dont get what U PAID 4, WHEN IT COMES TO LAST MINUTE SURGERY, THE DOCTOR IS IN A BIG HURRY TO LEAVE WORK, BECAUSE ITS TIME TO GO, WEATHER HE DOES THE JOB RIGHT OR NOT I THINK ITS A GOOD PLACE TO GO.. U KNOW, OTHER THAN THAT...

I spent 4 hours in the ER because of severe abdominal pain. It was chalked up to menstrual cramps. I had to go to a second hospital and I was properly diagnosed with an ovarian cyst. I was given no pain medication and the doctor immediately suggested it was menstrual cramps before giving me an examination. If I had not gotten a second opinion my health would be in a very dangerous territory because of this hospital. Do not recommend this to anyone.

Last year after giving birth to my one year old, I started experiencing terrible headaches to the point it would thrub. When it would thrub my head would move. I went to prisma health to get answers. No one would help or try to figure it out. So I would always get sent home. One day my grandma told my mother to take me to st francis. They were so understanding, nice and caring. They took their time to figure out what it was. It was a neurological disorder called RCVS. It can occur after childbirth . Dr. Lepenna was awesome! I could not have thanked him enough for not giving up on me. I am truly grateful.

Some people need to be let go after not even taking care of my grandmother who could die of COVID-19 and that’s on top of being transported by an ambulance to just be put in a lobby where not one person even took care of her no fluids no doctor no nothing not even paperwork was done since she wasn’t correctly admitted! They just called to say come get her where she was alone in a lobby and still so disoriented she still didn’t even know where she was or what she was doing!! And people wonder why our elderly are dying everyday!

I LOVE THIS HOSPITAL both my kids i had here and I would have other here everyone is so sweet and is my favorite hospital idc if someone told me there was a better one there ant I trust them with my life I had to be put under for my c-section and they took care of me both times and they tried to make me laugh to make me feel better.

I would highly recommend St Francis Downtown for your health care or the health care of your loved ones.

Spent 5 days on the 6th floor room636 All the staff doctors, nurses, technicians and support groups treated me very professional! Have to brag on all the nurses and the assistants especially Jacklyn !Would Recommend Saint Francis Downtown 👍🏻Bob DOCKHAM USAF, Retired 🇺🇸

Used to be my favorite hospital. Came here on the 19th of March, being 10 weeks pregnant with dehydration and extreme nausea/vomiting. My nurse was rude right off the bat. Okay that’s fine, maybe she’s having a bad night. I get into the room and see that there’s a used IV tube from previous patient hanging out of the trash can.. wireless Bluetooth headphones on the floor under the chair from previous patient... obviously not cleaning these rooms throughly, might I remind you, we are in a PANDEMIC. Speaking of pandemic, when I leave the room to go somewhere else, there’s 6-8 nurses/hospital staff piled on top of each other watching a video on a cell phone. Imagine 6-8 people trying to watch a video on a 6 inch screen. They were WAY too close for comfort. This is a hospital, they need to obey the CDC guidelines in the very LEAST. I have reported them to DHEC and will NEVER return.

Negative Zero Plus!! This hospital is absolutely horrible!! They let people lay in a bed with holes in the sheets, no towels and/or washcloths! When asked who was responsible for changing the sheets and taking care of the patients non medical needs, I was told the assistant nurse! I witnessed this nurse rolling herself around in a wheelchair in the hallway and this person never came in the room the entire two days I was there. Every time I passed by the nurses station, all the nurses were talking and laughing and cutting up. There appeared to be no intentional care for any patients on this particular floor. They allowed patients to lay in their beds in pain and appeared to do so intentionally. I heard over and over and over again the nurses saying they were doing the best they could, right after moments before they were talking, laughing and cutting up in the nurses station. When patients call the nurses station with a request, it would be hours before the requests were addressed. More to come....During our visit, the nurses were very lax in the care they gave to the patient. The on-staff neurologist was arrogant, egotistical, narcissistic, and self centered. We asked to see the lab work he was explaining to us and he showed us someone elses record that revealed the narrative he was trying to sell!! He was just an inexperienced hack that continued to try and convince us that he was a neurologist. His experience was sub-pare at best and his beside manner was just plain non existent!! More to come....

Horrible experience today at St Francis. Poorly managed staff and facility. Absolute skeleton crew of staff in the ER room. Was there for 10 hours unit they admitted the person I was with. Staff was not helpful at all. When I spoke to the house supervisor she said it was a typical Monday night. As I spoke to her I looked into an empty emergency waiting room. If so busy, why so few staff members? Get some capacity and caregivers that can get things moving. Nurses were not available to help with basic things.

My care at St Francis downtown was extremely good. Doctors, nurses and staff treated me with compassion and care. Only thing I found wrong...was a perfume issue. I have breathing and allergy issues and the nurses that came in my room, reeked of perfume. Sounds like no big deal until youre gasping for air with your breathing already compromised.

I had my back surgery here two weeks ago and they treated me so well that I wish I could have stayed longer. Everyone was polite, kind, and helpful. Remember that hospitals are understaffed during the Covid-19 crisis. If someone on staff is exposed, or doesnt feel well, they do not come to work, which puts a burden on the remaining staff. Even though my nurses told me that they were working extra hours, I would never have known this because they still treated me like I was the only person under their care. These people are my heroes!

We initially had some communication issues with the nurses/doctors while they were caring for my elderly mom; however, after some discussion with staff, they have been great to rectify our situation and work much closer with us in this sensitive stressful situation. So, I am changing my initial 1 star poor review to a 4 star and editing my review accordingly, as I am now overall very pleased with their efforts to make this situation right. Thank you staff!!

I have never felt more de humanized in my entire life! I have a major sinus infection that causes me too lose sleep ... cant eat. And I fear its causing permanently nerve damage. The e.r. doctor upon finding out I was uninsured told and I Quote this might be just something youre gonna have to get used to apparently your health and well being only matter to these ppl if you have insurance and money ... I thought places like this took and doctors took an oath to help all people... apparently at this facility this is far from true ...

The blue strip across the roof makes the hospital look like its under construction. Not a comfortable aesthetic.

Very pleasant experience

Didn’t fill my prescription when I needed it. Didn’t return my calls. Very dangerous for patients in need of medication.

I was in Rm 711 three weeks ago for back surgery on 9/2/2020 .I didn’t get a chance to tell all the nurses how much I appreciated their help . Plus the therapist that walked me up and down the hallway .Y’all are super nice and respectful .I’m doing pretty good after 3 weeks .I love you all .Thanks .

The care that my brother received in the CCU for 6 weeks due to COVID was phenomenal. I highly recommend this hospital!

Worst hospital I’ve ever been to in my life they had me bleeding out in the front lobby the officer that’s in there makes smart remarks under his breath while scrolling threw his phone the nurses does the bare minimum I got 6 stitches and was sent out with nothing for pain

You would think with Covid 19 that they would clean the rooms! There was pieces of trash on the floor and you could tell the floor had not been swept. In the bathroom there was a towel and washcloth (dirty) on the floor. I asked about it and they said they would bring clean ones. They never did nor did they pick up the dirty ones. Service from everyone was horrible!!

Went to ER for accidentally cutting myself. Was treated like a criminal. After 4 hours no one treated or cleaned the wound. A doc came in, removed the dirty bandage, said yep, needs stitches, and disappeared. I was told I needed a tetanus shot, which I never saw. Was given an x-ray which is useless on soft tissue injuries. Seen witch doctors with better bedside manner. After waiting another hour for said stitches, I looked out into an empty waiting room and realized that my injury was not a concern to them despite having insurance. Walked out. Sad. I can suffer at home.. Cant wait to see the bill.hospital that time forgot.

My husband spent nearly 3 weeks on the oncology floor. His nurses were of the highest quality, very professional! But they were also joyful, and made both of us feel secure in knowing he was getting the best care from them. When you have a serious disease, like cancer, you are stressed so much, having caring, professional nurses, makes a huge difference.

I was send by my dr for a mri,august 2020. Around 3:30.my wait to get back to see the nurse wasnt to long ,after my temp was done and ect..I was placed in a chair across from a patients room ,which happened to be yelling to help for a least a half an hour ,he attempted to get up after no attention or help and nearly fell.This man was eldly and needed a bed alarm! This would have prevented him from getting up attention. Mean while ,The man sitting next to me in Jeans and a tshirt was asked by a worker if hed like a blanket. He declined .The eldly women and I that were in sunner clothing were ,given a eye roll from this worker,or whatever and she walked on.I observed her sit in a chair before and after ,doing not a thing but gossip.Im aware at this time theres alot going on.I was placed in a hall ,given a wash cloth to comfort me .4 hours ,one said Im not nurse your so I cant do anything for you...shift change or not ,pandemic or what you all took pledge, to care for people and do very best with kindness and care ,Id give the resepsionest a 100 for doing the above and beyondto her there rather then the nurses. and room cleaners and let empty room sit before their very eyes that needed to be immediately cleaned upon service for other patient. Its so sad that all medical school is just a dallor amount.Not a care the people. Sad Its sad hospital.

Very inaccurate procedure estimates (off by more than half, not including additional procedures done or additional costs for anesthesia which is often expected). The financial counselor, Ann, I spoke with was not considerate, even after having to admit that the math in the system was wrong which produced the incorrect estimate. They will not budge on the cost even though they made a mistake.

This is not an emergency room. Mom was in serious pain and almost passed out. They did not care and were extremely rude. We went to the bathroom to lay down for a minute because it hurt for her to sit or stand as we kept telling them. They came in and rolled her out saying they had a bed for her. It was just a trick to get us out the bathroom and then they rolled her back to the waiting area while she was wallowing in pain. All the other patients were mortified by what was happening. We left and were seen by another hospital. The other hospital saw us immediately because ...well you know..... IT WAS AN ACTUAL EMERGENCY!!!

Never had a problem with them, but apparently they updated their covid policy so parents eith kids they cant get someone to watch are out of luck because kids are not allowed. They arranged for a video appointment which is fine but they need to update their restrictions to reflect this change so people who have to bring their kids can go ahead and arrange for a remote appointment.

I have been in Nursing field for 28 years. I have never been treated so poorly nor have I witnessed such an unorganized E.R. in all my days of working in large hospitals and other areas of healthcare. I gave this hospital many chances and I am still in disbelief. The er physicians I encountered were horrendous and judgmental. They sent me home after a respiratory emergency. They did no covid test. I was positive at a private Dr. The ER physician treated me poorly and desperately needs treatment for his attitude in general. I took my 17 year old daughter to that er also. They overdosed my child with strong pain relief and I was there for her. I hate to think what could have happened if I had not been by her side. OSHA should close this hospital until they get a complete overhaul ( ER ). They have much work to do. APPALLED....

My dad has been here for the past week. He was diagnosed with stage 4 lung cancer that has spread to the brain. The staff here has been excellent. The doctors check in as frequently as they can. The nurses that are taking care of him have been phenomenal. They are so kind and loving and make my dad feel like he is their top priority. All of the nurses have been wonderful, especially Jenn. The respiratory staff has been wonderful as well, making sure he feels the best he possibly can despite his diagnosis. Very happy with St. Francis.

Not enough staffs to take care of full room of patients and outdated equipments and building.Things are very slow and almost out of your patience.Hospital room sink is clogged, soap dispenser is falling off wall, very small room with packed with hospital equipments and can’t get around rooms with pushing and moving here and there.You call nurse and if you get responses in an hour, you are very lucky.No duty Doctors or nurse name is on the room board or any doctor’s note for patients information.Even I called for my breakfast order, it never brought it up to me. I’ve been in a different hospital but nothing like this. They need work on communication and patient care services.No one is taking in charge of the issue or true care that patients deserve.

This is in my opinion the place to go when you are sick. It is hands down, the best staffed hospital in the county. The doctors and nurses are attentive to your every need. I spent a few days there myself on more than one occasion as a boy. The gift shop is the place to visit when you are able to get up and move around and the cafeteria serves some very good food. You would not believe how many people from the outside go there for meals. I should know because I have done it myself.

I had great treatment for the 48 days I was admitted. Dr Lee and his team saved my life.

Our Ostrich had an accident during the recent race against the new Huguenot® Ostrich racing club A formidable opponent, but I digress:The injured beast (see attached photos) required immediate medical attention, and was brought to the facility. They did their best to save the poor bird, but unfortunately it was not meant to be..... Thank You for your valiant efforts.

This is the best hospital Ive been in. It was clean, All staff was very friendly and helpful. Food the patients got was excellent. Well balanced meals. The cafeteria good was in, not much to choose from. My dad received exceptional care.

ER waiting taking forever. 3 hours and counting havent seen a Dr yet. Dont come here unless Its by ambulance. Triage and then wait foreverUpdate :after finally getting in to the medical staff I have to say they are really good. Competent and friendly. Upgraded my rating as a result.

My Uncle Mike was in and out of St Frances and when we go to visit him he would always tell us about the care and kindness from the doctors and nurses I just want to say thank you and god bless yall and all you do to care for our loved ones 💕🙏

My 91 year old passed away at St. Francis today. Dr. Guerra and the 8th floor staff could not have been more gracious and caring. Dr. Guerra took time each day when he checked on her to talk compassionately with us, answer our questions and to treat her with the utmost respect. Chaplain Randy was also very caring and compassionate. A difficult time in our lives was made made easier by the care of the staff here. Thank you!

Your medical staff is top notch and the hospital itself is spotless. That being said, I would love to know why this bunch of suits (people who work for your hospital with more fashion sense than brains) keep wandering around the cath lab waiting room loudly debating on what new shade of blue to paint the already blue room! People are in here anxiously waiting for news of their loved ones and you have the nerve to ask me my opinion of your paint choice? Keep these people in their fancy offices where they belong, not bothering the scared people!

The best in the upstate area! I live in Anderson SC and drove 30 miles with a wad of paper towels over my head wound to get there. Taken care of immediately and out the door in 30 minutes. I will not use any provider in Anderson due to past experience. Believe me, its worth the drive.

My dad had surgery at the St. Francis hospital and everything went well. There were some nurses that didnt seem happy to be working there but there were others who were excellent. The restroom wasnt so clean when we first went in the room. Overall, it was a good 5 night stay with attentive nurses and a great Dr.

My mom went to er after collapsing on floor. she was sent home with a stomach bug diagnosis lol. i took her for second opinion at va. come to find out she had a uti and shingles. st francis failed to do urine test on her and they failed to check for any rashes.

If you are not stabbed, shot, or heart attack, this is not the place for anybody. When it says emergency it better be dire in the staffs eyes. Was treated like I was a drug addicted was not given a blanket nor a pillow. I would have to be unconscious and not have a say where to take me. The out patient surgery is awesome, I have great Dr.s but they have to be the most uncaring staff I have ever experienced at any emergency room.

If I could give 0 I would! This place is disgusting!! Person giving my mother her line for her IV dropped it on the floor in front of me and was going to proceed to put it on her arm!!!!!! I am appauld! There Was a bloody rag lying on the table with a pair of dirty shorts in triage..I brought it to the staffs attention...and two hours later still there!!! So unprofessional to say the least! This place is a joke! No gowns for patients.. And no one knows anything about who communicated with whom about charts or procedures! This is the dirtiest hospital Ive ever been in in my life! I CANT believe the things Ive witnessed with my own eyes!

I had a 2 view knee x-ray at St. Francis Downtown and the cost for both the x-ray and the radiologist interpretation was $439. After I got the bill it seemed very high to me so I called Innervision to see what they charge, $90 for the same x-ray based on my health insurance. Never going to St. Francis for any radiology exam again and would recommend everyone shop around too!!!

I was in a car accident and got only one day excuse for work and my impact was so hard that it total my car, but I never experienced unprofessional, uncaring, unfriendly ER in my life and I know you can get burned out and stressed out, because Im also in the medical field, but caring for people from the front door to the doctor should be at a high quality not low in quality. I will never ever allow myself, family, friends or even an animal to be seen here. I wish I could rate zero.

I had surgery 3-17-17 and everyone at the hospital was so friendly from the time we checked in.. Mrs Ann in surgery waiting was so nice and made things so easy for us plus she was funny so made me not so nervous..lol my nurses were all so nice as well.. I would definitely recommend this Hospital

The waiting room is too small. When everyone that comes bring half their families with them for something not serious. Today 12-14-15 this place is packed no where to sit, and the staff is so mean. Like at hillcrest last night when I took my bf they dont want to listen. Its a headache. Look people its more than a damn headache. He passed out twice, his head is busting and his blood pressure will not go down. Why cant these people think about patients like they would their own families.

Visited the ER at night with a possibly broken toe. I got charged $1,600 for a 5-minute consultation and x-rays, and that was excluding payment to the physician, who billed me separately. The medical staff didnt do anything wrong.

Absolutely the worst hospital in the area. I wouldnt bring a dead dog here. Rude nurses and doctors that all act like they hate their jobs and treat you like youre a burden to them. You can expect to be ignored and talked down to.

I waited 4 hours to go back! The lady upfront was rude! Never coming here again!

Wife had a minor procedure today at GA Associates . Doctor and main care nurse were great but the majority of staff could use some time at a Charm School.There is no way to say it , some are just plain rude. If you want a warm and fuzzy feeling from your visit go to GHS.

Doctors on the floor are fantastic - intelligent and caring, the clerical and intake staff are horrible. Took many phone calls to sort out a serious error in my chart. But, in fairness, head of Patient Relations kicked butt and took names when I finally reached her.

Dr Joshua Stanton in the ER has terrible bedside manners. He doesn’t take the time to REALLY listen & has no consideration or compassion for patients who come in.

I understand from my sisters that my brother has been in pain all night and day. I also understand that he has an order for IV morphine that went unfilled all day. I understand that my sister Penny has made multiple complaints today. This is poor care if this order was not followed. This is poor enough to involve the legal system. Pleas check on the status of my brother Larry. Gail M Mas Harrington RN

I have received great care from St. Francis doctors, even from the Primary Care next door. To the best of my knowledge, I received pretty good care here, as well, although many reviews are not so great, and have me reflecting on my visit in a different light. From my own experience, however, I have to agree that many of the staff could use some warmth. Coldness and lack of response to your patient whos disoriented, uncomfortable with pretty much everything going on, and in a totally alien place leaves two questions in mind: 1) Am I incoherent or unclear??? 2) Will they be more attentive when they *have* to be????? (the answer is yes, I think!) ... I mean really? Are you too busy to talk, smile, or make eye contact? Your patient is a person, you know. Shes never done this before, shes nervous, and you wont even tell her where shes going/where she is, what youre doing, or anything about anything at all. *Thats terrifying to her. You are heightening her state of distress.* It was a minor procedure, but it didnt have to be such a cold one. I may have only been nervous going in, but oh man I was ready to leave by the time they were done. A friend of mine spent a week at GHS, and the difference in personality was like night and day. Even the air was warmer. I have a personal loyalty to St. Francis from where I used to live. I know its a big network with strong credentials. But I also like to make normal human connections with people, and that didnt happen that day.

My mamma had bypass surgery on the 22nd you cant find any better Drs are nurses in any other Hospitals ,this place is a GOD sent place

My sister was treated with great care and compassion at the final stages of her respiratory disease. The nurses, staff and doctor on duty could not have been more attentive and considerate, despite their busy schedules and many patients.

I was diagnosed with stage 4 Colon cancer and the care and concern shown me and my family was beyond anything I have experienced! I am pleased to say I am now cancer free after chemo, major surgery and more chemo and would give this hospital 10 stars if I could!!

I am currently sitting in a room in the ER with excessive blood loss, severe dizziness, and nausea. I have been in this room for 2 hours and not seen a single nurse. It’s not busy. There’s a lady that has been yelling for a nurse for about 20 minutes as loudly as she can. No one is responding. I’m right across from some kind of nurses office and I can see them all in there talking and laughing. I don’t understand how you leave patients in the ER alone for over 2 hours when you aren’t busy. I could understand if there were a lot of people in there, but there isn’t; it’s 11pm. This is the worst ER and the most inattentive staff of nurses. As if that wasn’t bad enough, the doctor came in here and tried to tell me I’m dehydrated and that’s why all this is happening. I drank a liter of water before I came in here over a 2 hour period. I have been drinking water all day. He did not examine me or look at any records or notes of any kind and I haven’t seen him since then. I really hope that nothing serious is wrong and I can make it to my doctors appointment.

Been sitting here for hours they wanted blood drawn so 2 different nurses stuck me neither one could do it. Then they got mad at me cause i didnt want to be stuck like a pin cushion anymore never had this problem at greenville memorial.

I am from savannah ,ga. The treatment, and service I received was excellent. That includes Drs, nursing staff, also staff from all other departments. I would recommend this hospital to everyone.

Respectful, courteous service. Good food. Cared about your comfort.

The Emergency Room is a disgrace!! Privacy is Non-existent. People are being seen in the hallway. This violates all privacy standards. I cant believe they meet accreditation standards. DISGUSTING AND DISGRACEFUL!!

I have been a patient at Bon Secour 4 times. It is the best hospital in the state of SC. Nurses and doctors are professional and listen to you whatever the circumstances.

February 14th,2019 My Doctor recommended me visit the ER if I still felt bad or worse than I did in his office on February 14,2019. I did end up going to the Saint Francis hospital Down town and sat in pain for hours in a wheelchair, I was took back to the room to just lay there uncomfortable and hearing other patients in Dr. COLLINS care hurt while hes talking to nurses and they are all joking around how people are coming in on Valentines day night and overdosing because they are lacking love??!!! And they had the ordasidy to accuse me of malleringing and lying about me refusing to take a urine sample! I would have gladly given them a urine sample! He has put this on my record when I just came to Saint Francis symptom to get the best care.

My husband has been here two days so far for back surgery. Each day is making me more and more upset. This am, he asked nursing staff twice for something for nausea. No one showed up. When physical therapist showed up, and made him sit up, he vomited in the bed.When I visited this afternoon, there was a hypodermic in a package laying on the floor.Tonight he called nurse to help him use the restroom. Now with just having back survey he needs someone to help stand, nurse showed up and told him, she would be right back. Never came back. By the time, a nurse did show up, he didnt make it to the restroom.This is totally unacceptable and embarrassing. Not looking forward to the remainder of his stay. My husband is not an incapable person and this is not the treatment he deserves.

I went with excruciating back pain. I was triaged and seen in 30 minutes. The first meds did not work. They tried a second time and help ease the pain. Dr. Collins and all the nurses were professional and kind. I cant recommend higher.

Dont call them your on hold for ever, once you get them they are rude

From the minute I arrived for my Outpatient Surgery to the moment I was escorted to my car, the whole staff was professional, friendly, kind, gentle, and caring. I had a wonderful experience. I especially want to thank Dr. Nick McLane, my surgeon, Dr. Hart, my anethesiologist, Laura in Recovery, and the kind nurses in the OR, one of whom brushed her fingers lightly over my forehead and said, Your going to have pleasant dreams now. There is a definite atmosphere of the Christian life here at work. It makes a nice difference.

They took great care of my mother

Receptionist at Saint Francis Downtown Radiology (has foreign accent) just set the wrong tone for our visit. My friend asked me to go for moral support as she is going through so things. The doctor ordered MRI of thoracic and lumbar spine and MRI of brain in June. They had her scheduled for all three now, January. She was trying to let receptionist know she didnt MRI of brain yet because she just had that done. The receptionist, who Im sure was just trying to be funny but still, said oh thats one way to tell us you dont have a brain. I wouldnt have believed it had I not been standing right there to hear it. My friend is going through something that involves her brain and this comment was extremely insensitive and not professional for a medical facility. Ive worked in the medical field since 2006 and have never seen such an insensitive comment made so carelessly. I used to work for Saint Francis Eastside and will be contacting patient relations although the hurt to my friend is already done.

Thank you to Dr. Anderson and his team.......May God bless you all.....Thanks for saving my life.....And just being there for me...The staff is very friendly not to mention PATIENT.

We had a terrible experience at Saint Frances this was our first time in years we had to make a trip to the ER and this will be our last. Staff was awfully rude no manners and also never knocked before entering or stated their names as a CNA myself and a current nursing student that is a big no no. Wouldnt recommend bringing your loved on to this hospital. Unfortunately we made the decision to pick Saint Francis after hearing great things and they fell short of that. Hippa violations everywhere!

Theyre checking every one before entering

Had a child in the ER today. Nurse Jennifer was amazing!

Always take great care of me and treated my family awesome while my dad was passing. Update: I just had my fourth shoulder surgery here, such wonderful nurses and doctors.

Is the worst experience I have been battling this sinus congestion for a month since may they didnt give me nothing to help clear the infection right now or at least the doctor was mean Dr.Kevin D DO this is the last time Ill ever go there

Only reason I didnt give 5 stars us in November 2015 during my 11 days care for pneumonia, the first night I found bed bugs in my bed. Now my nurse and the shift head nurse did remove the entire bed from the room bc I insisted, and got me a new bed with new folded sheets I inspected. They were so good to me. Palmetto pulmonology docs took great care of me. The bed bugs lost you 1 star tho.

I have to say the staff on the 2nd floor are absolutely the best, I dont think I meet a single person that came to take care of me, be it a nurse to the janitorial staff that wasnt just so sweet and helpful in every way. I also would like to say that the x-Ray team was great also....I couldnt have asked for any better.

Brought my son for sudden fever, throat pain and bad headaches on sunday. They never did throat culture, never even looked at his throat, but did do flu test as protocol. Upon discharge the nurse came in, I asked how his flu test came back, she thumbed thru the same papers that were given to me and said flu test was negative that he just had a cold and to treat it with motrin. Mind you, my son has never ran a fever with just a cold. Once we got home I looked thru the same paperwork and nowhere did it state flu test was negative it said in process so I wasnt entirely convinced. Fast forward 2 days later still running fever and complaining of throat and head pain, I took him to his pediatrician in which he was diagnosed with strep throat. Had they checked his throat and done a culture he could have been treated properly with antibiotics at that time. But no, it took me and him missing multiple days of school and work for him to be diagnosed properly. Maybe because it happened to be superbowl sunday and they were too tied up with who was winning to properly treat my son. I wouldnt recommend coming here as they are half ass and only interested in getting people out the door to do their jobs right. My son dealt with severe throat pain for 3 days because of their negligence and misdiagnosis. Thankfully now but no thanks to them he has received the care he needed. This place is not a reliable source. I just wonder how many times in the past were we all misdiagnosed.

Insane bills and itemized list not documented well. One should not advocate such behavior and I will not go there anymore.

My mother had an outpatient procedure done at this location and it was a disaster. After she was weaned off the propofol. She started to have severe localized pain as a result of her procedure in which Dr. Lebel did nothing to help the pain just ordered her nausea medication which just further added to her nauseous state. He discharged although she had severe pain and sent her to the ER where we waited a total of 8 hours to be told there was nothing wrong and given more nausea medication. When I called to request pain medication from the on call doctor his suggestion was to bring her back to the hospital where all they would do is give her the same medications. Terrible nurses even worse doctors. Just a reflection of the education system in this state which is ranked #50.