This is the only place I’ve been to where the wait time is RIDICULOUS. No matter when you schedule you’ll wait up to an hour no less than 45 minutes to be seen after check in. For example I had an appt at 10:30 I arrived at 10:15 I was not seen until 11:35 AFTER I CHECKED IN. then I wait another 15 min for the dr to actually come into the room. Might I add while I’m being seen it feels like I’m being rushed out. If every other patient takes 20 minutes with the dr and I’m rushed after being seen for 5 minutes that’s unfair. I didn’t end up leaving until 12:30 I definitely do NOT recommend. I’m definitely thinking of changing my Obgyn because of this exact reason. Please get it tf together. I wish Tiffany was still here because she would NEVER.

If this review was only about Dr. Rogers I’d give him 5 stars as HE is fantastic! But the office staff? 1 star. If you’re a few minutes late they make you wait hours before you’re called to come in, which is completely unacceptable. And guess what? I arrived early several times and STILL had to wait forever to be called. What’s the point in scheduling an appointment then?Some of the staff is very sweet and friendly but there’s not enough of them! Many of them are extremely rude, no love or compassion in their voices, just ho hum robots who could care less about you whatsoever. It literally is just a job to them and the patients are nothing. That’s how it feels. If my insurance covered another establishment I would take it in a heartbeat and never come back! It’s a good thing that Dr. Rogers himself is absolutely wonderful or I would never put up with so much bs!

I had a terrible experience today. I will not go back. My appointment was at 10:30am, I arrived at 10:26am checked into the appointment app that I had arrived and completed the medical history questions. 1/2 hour later, when nobody alerted me to come in the office, I attempted to call a couple of times and the front office staff kept answering the phone quickly saying hello, hello and then hung up. I finally went into the office and the staff stated Oh you were supposed to come in when you arrived, I said, I checked into the app as the email told me to do. they said Oh we cant see the app info. I said then why did you send me the app. She proceeded to give me another medical history questionnaire and I said I already answered these questions. She okay just sit down and we will call you....45 minutes later, I was so upset I asked if I was going to be seen today and the staff call to the back office and then said they are waiting for a room to be ready. I couldnt believe what was going on. I finally was called back after 50 minutes and Nikki the nurse was very short as if she was annoyed at me, when I should have been, rightfully so, annoyed with the whole situation. Nikki took my blood pressure, which was high (I never had high blood pressure before and I was just seen by my 10yr Endocrinologist 3 wks ago) I told her it may be high because I was upset and she said NOTHING. She said you might want to see your Primary...I told her I didnt have a primary, that is why I was there. She then said, you may want to call your Endocrinologist. I felt she was indicating that I was not going to be a regular patient at the office or didnt want me to be. I felt disgusted at the treatment I was being given. Dr. Rogers was fine and courteous and he was concerned about my pressure being high and wanted to have it checked again before I left. After my exam I was again waiting for my second blood pressure test and when Nikki returned she said oh you can go. I said the doctor wanted my pressure taken again she said oh yeah, thats right. I never felt so disregarded before in my life by a medical professional. I was recommended to this doctor by a relative, but I WILL NEVER return to this doctor again. If anyone cares about their time you might want to think twice before going to this office.

I’ve been a patient since 1995. Staff is very professional and friendly. I can always get assistance when I need it. I never feel rush during my visit. The staff and Dr. Roger take the extra step to make me feel like I’m the only patient in the office. They take their time ensuring they have addressed all of my concerns. I love this practice and recommend it to everyone.

No way. Everyone is cold without option, you have to figure things out yourself. My partner & i are first time parents and they immediately told us he couldn’t be in the office or the room together, no apology no remorse (i don’t care about covid restrictions, we live in the same house, whatever i have he has, perhaps limit the patient visits?). Theres no warm greeting or way of talking with patients, especially NEW patients...they should make me WANT to come back. My “MA” i believe, wasn’t very professional. When she couldn’t hear what i was saying it was a “Huh?!” instead of “I’ m sorry, I didn’t hear you”. When i asked basic ‘this or that’ questions, her response was “Whatever you wanna do” in a rushed and dismissive tone. Everyone talked as if i was a bother & not a pleasure. I was eventually ushered off to apparently the correct room, and waiting about 15 minutes on the phone with my partner. Dr. Rogers came in with a lukewarm welcome and proceeded to probe my vaginal canal, no conversation. Then came my sonogram on what looked like a computer from the 70’s! I never knew sonograms were INVASIVE, i didn’t even get a walk though on that! The mood finally softened when my pregnancy was verified. They showed my partner the heartbeat through FaceTime for no more than 5 seconds. I never got to see it. They printed a single photo, ripped it from the machine & handed the crinkled photo to me with a barely there smile. The sonogram photo doesn’t even have my name or the proper date & time. This was a terrible moment in my life. I really feel more welcome & special at Chick fil A & i only see them for 10 minutes at a time.....

I usually see Tiffany NP when I visit. The online webpage is great, you can to see your lab results and it allows you to addressYour concerns. From my view point the response time was reasonable.

Absolutely love dr Rogers and all the staff are always very friendly with me!!!

Very nice doctor and staff. Currently practicing social distancing... thank u

Dr Rogers is great have never had problems witg his service or the front desk

I have been a patient there for years. Its seems like when they left the Bowie area, they left their customer service behind. The person who schedules their appointments is very rude. She should not have contact with patients. whenever I schedule an appointment for myself or my daughters they ask me for my insurance information which I dont always have access to. when I ask them to look in my file for the information, they refuse. When I have a appointment Im waiting forever in the waiting room, and again when they put me in a room. Seems like they overbook all the time. Im currently looking for a new office. Tiffany was fine, I just cannot deal with the disrespectful, unprofessional staff and the incredibly long wait time. I do not recommend this office.

This is literally the BEST doctors office ever!!! All the staff are so friendly, everyone makes me feel comfortable. If I could give them 10 stars, I definitely would!

He made me delivery amazingly fast and easy and was always available for my calls n questions when I was having contractions. He called me wen I forgot to make an appt. he made my sons birth a great experience and helped me threw a hard labor . Would recommend.

The staff is great they are very kind there is a bit of a wait time but thats only due to the fact that dr.rogers is a very busy man I had a great experience with both my deliveries they always listened to my need especially when i was a first time mother and very scared I would definitely recommend.

I called Dr.Rogers to schedule an appointment due to terrible pain. Hes been my doctor for over 14 years. Front desk staff Niki and other staff refused to schedule my appointment stating I would needed insurance information. I communicated I have been his patient for years and currently did not have my information but would like to schedule due to terrible pain. Staff refused and when asked to talk and or leave voicemail to Dr. Rogers they would not assist and refused to transfer call. I then requested his contact information for annapois location and or e-mail and that too was denied, lastly I asked for manager and they refused to transfer call. A patients health should be priority and as my doctor should not be denied the right to communicate with him. Staff members should not be allowed to treat patients and prevent patient to communicate concerns with their doctors. This was frustrating and a huge disservice.

Dr Rogers has been my doctor for years. He is the best doctor I have. Very caring and explains everything when I ask a question.

Wait time was under 15 minutes. Everyone was kind, curtious, bubbly, and friendly from the front desk to Dr Rogers and everyone in-between! My visit today was an extremely pleasant and gratifying one!

Dr paul Rogers was the best for me and came as a savior as at the time I needed one that practice in Anne arundel medical center, he knows his job, well interactive and jovial as well.

I was exposed to spinal meningitis at laurel regional where my son was delivered. I was suppose to deliver at Anne Arundel medical center but Dr.rogers would not sign off for me to deliver because he was on call at laurel regional. He insisted i get induced because i was suffering from preeclampsia. The damage that the spinal meningitis caused is still present to this day and i was infected June 7th 2013. Oh how i wish i would’ve just taken my chances and waited it out until delivery. I did get a chance to deliver my 2 child at AAMC and it was a wayyy better experience.

Worst place when it comes to the waiting time , it takes and hour from your appt time for them to take you back and another hour of wait to see the doctor. Don’t recommend this place .

Love it, caring and Experience Doctor.

They are kind and pleasant people.The doctor is an excellent doctor and very professional, he helped me

The quality of being human and the responsibility as a professional make you feel that you have made the best decision by having you as a doctor in a process as important as pregnancy