user
Golden Valley Smiles
2745 W Shaw Ave #103, Fresno, CA 93711, United States
Appearance

Comments
La
Review №1

I called to make my first appointment and they got me in the same day. The front desk staff are always friendly and know me by first name basis every time I walk in. Dr.Solano is very friendly with an upbeat attitude and the hygienist is also very friendly and makes sure you’re comfortable each time. They also make it very convenient to reach them via text if needed. I don’t write reviews much, but since I went by reviews to find this place, I’d like to spread the word!

Va
Review №2

Don’t trust the 5 star reviews - they give you a $5 Starbucks gift card only if you leave a 5 star review, and they enter you in a raffle for an electric toothbrush.Cons:-They reschedule your appointment without your consent-You’ll leave with a drilled out cavity and no filling-Rude staffMy first experience was good, but I had to edit my old review after Dr. Valencia left without telling me he was done with the procedure. The front staff (also rude) lady came back and said I could go. I left with cotton still in my mouth and an UNFILLED CAVITY. It was drilled, and NOT filled. When I went back in to ask question about another tooth I was told the doctor was at lunch and I had another cavity and I could be seen again so I could ask questions. So they “found”? another cavity to bill so I could see the doctor who was in fact, not at lunch (There are glass windows - come on). The only things good in that place are Maria and Nikki. They know what they’re doing, and Nikki especially has great knowledge and put on my crown perfectly.They reschedule your appointments without your consent, we received texts and calls confirming an appointment for a different time than we originally set. And when we said that wasn’t the time, the staff rudely said the doctor needed to see us earlier - or there was a procedure and they had to reschedule mine - DONT OVERBOOK and you won’t have this problem.

Ju
Review №3

Great experience. Norma was very attentive during the deep cleaning. Always asked if I was OK and if I needed any more numbing gel for my gums to raise my hand!

Jo
Review №4

From the first visit til now, I have had the best experience! The staff is amazing and everyone there made me feel as comfortable as possible. I have recommended to friends and family! Dr. Solano has been the best, I have been to!

Cy
Review №5

I get so much anxiety going to the dentist. Maria, one of Dr Valencia’s assistants literally treats me as if I were her own daughter. Dr Valencia is amazing & so caring of all his patients. Ana in the front remembered my name on only my 2nd visit, impressive! Definitely recommend, thank you for your services :)

ja
Review №6

Highly recommend! The staff is very caring, and nice! They made my experience enjoyable, comfortable, and answered any questions I had during my appointment. They did not disappoint! (:

Yo
Review №7

Was very satisfied with staff. They are very friendly and take good care of your needs. Dr Valencia did an excellent job.

Ii
Review №8

I came to Golden Valley Smile with a hope that they will be able to help me achieve a smile that I’ve wanted for my whole life. Dr Velencia is very thorough doctor and he really take care of his patients. Maria the dental assistant is awesome…Thank you GVS for giving me a smile…..

So
Review №9

I was so scared at first, and now I feel like I have known them forever! This place is super amazing! As you arrive you are greeted by the ladies in the front desk, they are so sweet yet professional ! The doctor wont proceed unless he knows exactly what you need. I hadnt had any dental work in over ten years and they were so helpful. The doctor and Maria are super great and very attentive also my Hygienist Norma is so great, so thorough and explains every single thing she does. The place is also very clean. I highly recommend them! Id give them 10 stars if I could!

An
Review №10

Every time I visit I am informed on what procedures I will be going through. The waiting is short and the staff are very caring. Dr. Valencia and Maria alway make sure I am comfortable and check up on me during their work on my teeth.

Ja
Review №11

I have been taking my son to see the Orthodontist office for two years. They always found a way to bring him in around our busy schedule. Even after the pandemic the staff continued to work with us through the hurdles of getting visits back on track. The countless efforts made by Xochilt the Office Manager is commendable. They show team work, I will continue to recommend their office to friends and family.

Ir
Review №12

Got my braces done here. Staff was very friendly and helpful, when I lost my retainers they were extremely helpful and got me scheduled in right away! I would recommend to get your ortho, dentist appointments. The waits are not long at all!

ch
Review №13

Highly recommended. Dr Valencia did an awesome job with my crowns and explain the process. Maria is a very professional RDA who convinced me to get a deep cleaning. Norma did a great job and wasn’t a painful procedure. Best dentist office I been too.

Wi
Review №14

Golden smiles are an awesome team. Always doing a excellent job.

La
Review №15

Wonderful office, such incredibly nice staff. They were not only able to switch my sons appt for my daughters and change it to a morning because of his dental emergency, but they still kept my daughters afternoon appt. Very comfortable office and genuine people!!

mi
Review №16

My last dentist was really rude and not gentle at all. when i came to this one they are really nice and talkative and gentle with me. and they don’t take their time when they wanna get ur teeth done they get it done as fast as they can !

Pa
Review №17

Cares about her patients and just does a outstanding job at her workMakes me feel glad I’m here!!Patrick

Ka
Review №18

Really good doctors .front and back staff really awesome

J
Review №19

The staff at Golden Valley smiles is the reason why I haven’t switched locations, they are professional and treat you with respect. They greet me by my name which is very polite of them. Today Xochilt checked me in at the Fresno location. she was professional and got everything on point. No wait time. I was in and out. Thanks to Vanessa and Lily as well. I highly recommend the choosing Golden Valley Smiles.

Re
Review №20

Had a deep cleaning today. Gentle and effective service w a smile!!

Ja
Review №21

Great staff. They take care of you.

St
Review №22

The doctor is good and helpful, however his office staff is horrible. They schedule you to come in for a cleaning and then when you get to the office the hygienist is off or out to lunch. They are also very snotty.

Lo
Review №23

Friendly staff. Very quick and efficient. Found my dentist office :)

Ma
Review №24

This location has Amazing staff and always so welcoming 🙏😊

ej
Review №25

I wanna give a huge shout out to Dr. Valences, Xochilt, Norma, and the rest of the great staff at Golden Valley Smiles. Wonderful group of people and have done great work on my mouth. I appreciate everything and I definitely would recommend this dentist office. Thanks again guys!

An
Review №26

By far the most friendly and inviting office Ive been to.

Am
Review №27

Huge THANK YOU to Norma,Cathy, Ana and Lily for making every visit an easy one from scheduling to treatment day, I know that I am taken care of. Very friendly and welcoming staff, you are much appreciated!🤗

No
Review №28

The staff was very informative and helpful.

Do
Review №29

Positive experience. Nice staff. Daughter has had both ortho and dental work done here. Would recommend.

Br
Review №30

Very friendly office. Really welcoming and they treat their customers with care. Highly recommend choosing golden valley smiles! 😁

62
Review №31

I CALLED TO MAKE APPOINTMENT THERE COSTUMERS SERVICE WAS VERY PROFESSIONAL I THINK THE WORKER THAT ANSWER PHONE HER NAME IS VANESSA ..

Er
Review №32

I dont know anything about their dentists but would advise going somewhere else for orthodontic treatment.

Ve
Review №33

Dr. Solano was very friendly, always look forward coming here.

Ma
Review №34

Had a very nice visit with the Fresno office the staff were very kind and friendly 👍 I would like to thank Norma and lily and Maria for all there help they were great 👍 👍.

Is
Review №35

DO NOT CALL This place is horrible. All smiles in front till its time for treatment. Dentist tells you one thing and they show up telling you something else. Prices are way to high. They dont care about people hurting. NOT RECOMMEND SAVE YOUR HEADACHE AND DISSAPOINTMENTS.

Ju
Review №36

Gracias doctor solano the best doctor and the best staff xochilt Nikki Ana lily and Cathy mil gracias

Ze
Review №37

The staff was very helpful and nice, the doctors are very professional and the service the is best 👍

Ri
Review №38

The hole staff is great very nice treat me very well no pain love that lol . Thank u very very much Xochilt for everything you do for me really Appreciate Thank u .

Ed
Review №39

I had a good experience with the hygienist Annette!

Ed
Review №40

Very professional hurtles and fast

al
Review №41

I always feared the dentist as a kid but I recently came to golden valley smiles and got my teeth done here. Norma made me feel so comfortable and was so kind to me. Thank you Norma for your kindness and for the excellent service. Would recommend my family and friends to golden valley smiles

Ga
Review №42

Im rating this so I can post a comment this place is a joke they quote you way to high prices and and tell you they are the lowest compared to other dentist they straight liars! I went somewhere else and got excellent service I will never come here to smile care they are ripping people off. Dont go here .

Re
Review №43

I fear the dentist. With my entire soul.But the team at GVS is absolutely awesome. Office staff is great, friendly, and efficient. Dentist was great. HUGE shoutout to the hygienist, Francisco. Not only does he establish great rapport with patients, but he is competent, attends to detail, has a gentle touch, and his work is absolutely astounding! If you’ve got anxiety about dental work, definitely make your way over to GVS!

Ce
Review №44

Only Smiles!!! My Daughter loved her experience here!!!

St
Review №45

To start off. Its really difficult to find a place were you are treated well. And not just well, but truly cared for. Before SmileCare I was seen by a high end dentist in Clovis. Office was topped off with the whole works, prestigious furniture and technology. But the staff and dentist were detached from the clients, they were cold and to the point. After my experience there, I was weary to try another dentistry.The only three words that come to mind (to describe this SmileCare) are;1. Welcoming,2. Caring, and lastly3. Retro.The staff here in this SmileCare do truly care about how you are feeling during the procedures. Dental hygienis, Norma is a sweetheart. I told her about my anxiety over needles, and how I tend to get lightheaded and even faith. Norma sat and listened to me 😊. Not only did I feel heard, but also cared for. She worked slowly while numbing me, and made sure to pay attention to my body signals. Amazing!Lastly, the place has a retro feel to it, its not a high topped dentistry. But if your anything like me, and love anything with a nostalgia feel. Then this place is right for you. 🌟🌟🌟🌟🌟

Is
Review №46

Great service! Everyone is very kind and so helpful. The dentist was thorough and very patient. The dental hygienist was probably the best Ive ever had. You leave there knowing exactly whats going on with your teeth and they show you how to improve on your your dental care. Thank you!!!

Ma
Review №47

First visit to SmileCare and I was very pleased. The hygienist Norma was great!!! She explained everything that she was going to do and gave me info on dental care. Dr. Mangat was kind and very thorough when discussing my treatment plan with me. I left feeling informed and my teeth feel amazing!!! I never thought I would actually enjoy going to the dentist but I am looking forward to going back soon. Great service SmileCare team!!

Be
Review №48

Great & Friendly Office!

Ja
Review №49

My wife and I came to the dentist after a long time. We were nervous but the Dr. and staff made us feel welcome. Dr. explained everything we needed and answered all our questions. We definitely recommend this office for anyone looking for a great dentist.

Jo
Review №50

My experience was great! Angela really helped me understand my payment options. I will definitely be referring my friends and family!

Re
Review №51

Been going to smile care for years staff is very friendly. Excellent service. Norma gave me the most thorough cleaning I be ever had. Good job Shaw office Ill never leave.

Ro
Review №52

Going to the dentist is never fun but if you have to see one...go to SmileCare on Shaw and Marks in Fresno, Ca.... From the receptionist, Lisa, to the hygienist, Valerie, to the dentist, all were friendly, professional and highly competent. Most importantly, they cared. I highly recommend that office and their wonderful team of professionals

Vi
Review №53

I have had nothing but an outstanding experience at smile care dental. They have treated me with gentleness and respect. I also wanted to thank Norma balderas the hygienist for a wonderful cleaning she did a great cleaning . Thanks again for the great service .

Te
Review №54

I am truly terrified of the dentist, but i knew i had to find a dentist. I began googling and came across Smile Care. My first visit was very pleasant. I have know had to caps replaced and my first deep cleaning. I honestly say Ive been pain free. With the deep cleaning I have no pain but discomfort. I love this dentist, other doctors and staff. I recommended several family members and they are pleased.

Pe
Review №55

Staff are always generous and smiling. Very informational on any questions I may have. The place is always clean and very chill environment. Would recommend to family and friends.

Je
Review №56

To cut a long story short, I spent money at this place. I needed to see my progress note because of the billing statement I received from LA. I wanted to know what I was billed for, then I would pay it off if I saw the tangible evidence that I had to pay. I addressed the problem on the phone, and in person. You had many excuses not to release those documents to me. You protected and loved-my dental records, unwillingly to give me a copy. I didnt give you a hard time, but all I wanted was to see my records to give me some light. Instead, you didnt face me...Sent my bill to a collection agency didnt work in my universe. You give me your services; therefore, I pay you. If you cant prove it, then it doesnt exist. I came forward and I talked to you like a normal human being. The manager was always somewhere else. Remember, I traveled several hours to solve the issue. I left my phone number and name. Instead, you sent all kinds of bullshits to me, wanting to get paid for something you couldnt prove to me. You had no balls to be in the business world. Poor communication and problem-solution skills.But you taught me a valuable lesson...Never ever screw your clients.So, you have boosted my idea of valuing integrity. It does matter.

UC
Review №57

Smile Care Fresno has given me my smile back! I walked with tons of issues and very distressed over the entire situation. felt overwhelmed with not being able to smile or talk for the matter. The staff including my dentist have gone above and beyond to helping me get my smile back. The entire staff is so caring and I feel like Angela (office gal) and I are like pals. They have worked with me so much and continue working with me. My dentist sat down and gave me an action plan and saved my teeth and managed somehow to make me look better then before!! THANKS GUYS!!

Ca
Review №58

They are gentle and very thero. Great team. Always friendly. If i dont understand something with my or my daughter treatment they go out the way to find out and are very through everything and very professional. ,👍👍

je
Review №59

I really like the fact that when its your appointment time your promptly taken to the back and they only work on you. In and out. Staff is awesome nice curtios and friendly.

Ma
Review №60

Nice experience v cooperative staff

He
Review №61

Awesome customer care!!! Thank you Dr. Kingra for having patience with my son. Every time we have been in the office everyone has been welcoming and extremely nice! Thank You so much! My son is no longer afraid of the dentist!

Te
Review №62

The ladies at the front desk were awesome! Made it very welcoming to come in. Dr. Kingra is amazing! They worked within my budget and have an easy payment plan

An
Review №63

I recently had an appointment for a procedure. I was nervous, but the dental hygienist talked me through every step and made me feel relaxed. I did not wait very long to be seen, which is a huge plus!

Ra
Review №64

A-1 staff! Each staff member made me feel as comfortable as can be. I highly recommend SmileCare!Awesome dental work!

Cy
Review №65

Great establishment, very hard workers. Highly recommend to anyone seeking dental treatment in the near future.

ch
Review №66

I loved Smilecare! The staff was friendly and I was seen right away. I was informed about everything before hand and had an overall great experience. I highly recommend Smilecare for anyone seeking dental treatment!!

Ma
Review №67

Root canal. Three shots. 10 minutes. In and out. Very painless. Nothing like I expected. The doctor was very cool Horst Dziura DDS , yet very professional. It was done so fast and painless. Best experience Ive ever had in the dentist office. Xochilt was very helpful and giving me the information. Good staff, good people.

Fr
Review №68

I came here just for a cleaning and I was not happy with what I paid for. No cavities but they did say I was at risk for gum disease and had to clean it. They offered me a $89 electric toothbrush and by the time I walked out I paid almost $500.... and thats with insurance! Friendly staff and nice people but I think the prices are high when other places might offer you a cheaper value, but then again I was told (by them) that they stay up to the most up to date technology and processes. I wouldnt recommend it but it was a OK experience.

Li
Review №69

I cant believe they have such good reviews lol 2 times theyve tried to schedule my brother an appointment for work he had done on his previous visit? Also, weve gone to one of his appointments that THEY scheduled only to go in and have then tell us he had no appointment. So they obviously dont keep the patient records up to date. For the past 3 days when my mom calls to schedule my brother an appointment they tell her theyll call her right back...they havent. If it were my choice we would have switched dentists.

th
Review №70

I was very happy with my visit, I was in and out of the office with in 45 minutes of my appointment, The staff is very nice and friendly, Thank you Smilecare!!!

En
Review №71

I have been going to Smile Care for about 4 years and they have an amazing staff fromDentist- Sukhdeep Kingra, Hygienist- Valerie,Assistants- Maria and Paula & Assistant Office Manager- Mari. I have received outstanding dental work and have been provided with GREAT customer service. I will continue to go to Smile Care for my dental check-ups and work. Thank you ladies for always treating me like family when I visit your office.

Ya
Review №72

Great professionals, very kind and know exactly how to proceed with care.

Ru
Review №73

Ive been a patient of this office for 4 years now and just returned recently for treatment had a good experience. Everyone is friendly and Dr.Kingra was great with me!

Pa
Review №74

I would not even give them a star, but I had too in order to post this.The worst receptionist staff ever! They would schedule me for my ortho appointment but will not have me on the schedule and telling me that I had missed my appointment. When I was just there in April! I am so upset at this staff, they need to restaff again! Dont even have my right chart. Smilecare you have one job and that was to provide service and you failed miserably at it.Please do look at other ortho option; do not waste your money at this place.

So
Review №75

The dentist was great and they did a amazing job.

No
Review №76

Good experienced!Staff was nice and friendly!

ma
Review №77

There service was great. Im glad I choose them as my orthodontist

Ra
Review №78

I have always been scared to go to the dentist but going to smile care that really changed my mind to go to the dentist they are really good and nice I love coming to the dentist now.

Al
Review №79

Great dentist office excellent service.

co
Review №80

Lisa and Angel were very helpful.

An
Review №81

I just gotta say Eww! This place is dirty and really unprofessional.

Br
Review №82

I was in so much pain and they took me in right away!

Ma
Review №83

Great dentist and staff!

lu
Review №84

Great service

Le
Review №85

My opinion about this place I like how they treat us, they have very good people and they try to help you for appointments, they look for you at your time. mencanta

Ma
Review №86

Fathers I feel very satisfied by the attention they have

Information
2 Photos
86 Comments
4.5 Rating
  • Address:2745 W Shaw Ave #103, Fresno, CA 93711, United States
  • Site:https://www.goldenvalleysmiles.com/?utm_source=gmb_auth
  • Phone:+1 559-241-8158
Categories
  • Cosmetic dentist
  • Dentist
  • Dental implants periodontist
  • Emergency dental service
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:9am–4pm
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:9am–4pm
  • Friday:8:30am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations