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Champlain Dentistry
1193 E Champlain Dr, Fresno, CA 93720, United States
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Ru
Review β„–1

They did thorough x-rays and checkingBut no cleaning was done as I had assumed and requested instead a deep cleaning for $720 was recommended - it all just seemed extremely moneymaking - I thought I was going for regular cleaning but I was told that deep cleaning was what I needed!And the combined total for bridges would be $8,000 πŸ₯΄And all that on a first visit!

M
Review β„–2

Dr. Duong and his team are great.Jonelle, one of the hygenists, has amazing bedside manners. Highly recommend.

Ch
Review β„–3

Horrible wait times. Mixed up appointment dates and times. Completely understaffed. Walked out after 45 minutes of waiting. Will not be rescheduling

Ma
Review β„–4

Dr. Duong and Susie were great. I needed some work done and I am pleased with their work. It took me a few time to comeback and get it done but it was all worth the wait. He took his time and he didn’t cut corners on dental work.. He and his office have a strong work ethic and provide great customer service Thank you Champlain Dentistry!!

Ad
Review β„–5

I don’t know what’s going on with this place but there customer service has gone really bad. I guess this is hit and miss. Very disappointed I am going to give them another chance but as we know there are plenty of places to choose from. So let see.

Su
Review β„–6

Osm . Very good staf like a friend.

Ju
Review β„–7

Made an appointment for cleaning and waited 2 hours, but they only quoted for the treatment and told me to make another appointment for cleaning.

Sh
Review β„–8

Great experience! All staff was friendly, making an appointment 2 weeks ago for a Friday and everything went well and smoothly. In and out in an hour for a great cleaning. They were gentle and informative. I would come here again.

As
Review β„–9

I had a great experience here but I was visiting another place because of my apartment far away from here. Now I want back to it, and I will give them 5 stars. Thank you for all staff are working in.

An
Review β„–10

I felt like I was at a time share sales presentation. I was told what I needed and not allowed any say in my care. I will go elsewhere.

Al
Review β„–11

Dont know what the story is on these reviews, but WOW my dental experience here was like no other. EVERYBODY was friendly to me, exceptionally understanding of my social issues, and you get to watch TV IN A DENTIST CHAIR while you wait. No problems with insurance or anything. Ive found a new dentist, FINALLY, and one I really feel connected to. COME HERE for your dental work.

Pa
Review β„–12

I had an extraction and exam that went well, the dentist and staff were all nice. My wait time was almost non existent.

Je
Review β„–13

I had a great experience. All of the staff I dealt with were wonderful.

As
Review β„–14

My husband went to see this dentist for fillings (specifically his 2nd molars). The first issue was that it took almost 2 months to get an appointment. Once he went to the appointment, the dentist did his fillings except his molar which has been bothering him from the past few months. My husband came to his car right after his treatment and noticed in the mirror that his molar filling was not done, and that he could still feel the hole. He went back to the office and he was told by the office personnel that the dentist is busy and he should come at a later time. Later at 3:30pm, my husband and I went and spoke with the head of staff who later said she was the administrator. She went to talk to the dentist and came back stating β€œShe is busy with other patients. You can wait if you’d like but I dont guarantee she will see you today since she has 4 patients waiting”. She had appointment for the next morning at 10:30. My husband had work that morning but he called and canceled his over time and decided to take the appointment as the molar was causing him pain.Next day he goes in and dentist tells him, oh i did all the fillings what you were scheduled for. We are waiting on that molar so that we can do the filling and crown/bridge at the same time… Wait, What? Why? Was my husbands shocking response. This was never discussed with us, we simply wanted fillings, specially of his molar which has been bothering him. They never mention anything about bridge or crown. The dentist did not treat his area of pain, and she neglected him completely and charged us for fillings for the teeth that were not causing issues or pain.So we asked her if she could treat him today since he already missed days from work and food got stuck in his teeth. She denied saying she doesnt have time since its a post-op appointment, not an appointment for fillings. Yesterday, When my husband went to the administrator and told her that he can still feel and see the hole in his molar and thats what he came to get treated and its not done, it was her responsibility to provide appointment with enough time for dentist to do the filling. Instead she made post-op appointment completely ignoring what my husband was telling her. Her behavior was very unprofessional.Now I have to find a new dentist, and making new appointments which can take up to a month. He would have to go in for a new set of x rays and pay for the services again. My insurance will not cover the cost for the second set of x rays. I would NOT recommend this dentist and this business to anyone.

Ra
Review β„–15

Cure for all is crown. Really push their ceric crowns and do not offer any traditional options except full metal crown.

Di
Review β„–16

Horrible customer service. Front desk receptionist was very rude. Told me my insurance was terminated when it wasnt. My appointment was cancelled. In the past 2 years of being there my dentist was changed 3 times!

Information
22 Photos
16 Comments
3.7 Rating
  • Address:1193 E Champlain Dr, Fresno, CA 93720, United States
  • Site:https://www.champlaindentistry.com/?sc_cid=GMB%3AO%3AGP%3A409%3AListing&y_source=1_MTg0MTkzNy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 559-433-6427
Categories
  • Cosmetic dentist
  • Dentist
  • Oral surgeon
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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