user
Rappahannock Orthodontics
408 Chatham Square Office Park, Fredericksburg, VA 22405, United States
Appearance

Comments
S
Review №1

We have just moved from overseas with braces on..Rappahannock Orthodontics has been excellent to accommodate us. Staff are very professional, curious and friendly. We were extremely impressed when they pleasantly went ahead with our first appointment despite the fact that I had called and informed that I had misplaced my wallet and will not be able to pay our very first payment that day. Honestly, I was prepared for rescheduling the appointment. Dr. Casperson was very kind and cooperative. Highly appreciated indeed Will keep updating our experience that is wonderful so far.

Po
Review №2

The consultation was lovely!! Dr. Caspersen and staff made my daughter smile the entire appointment. Look forward to seeing her final results.

Be
Review №3

I will write a review everyday for this place. I initially thought of getting braces 3 years ago and visted this office. I didnt move forward at the time because I couldnt work the expense in my budget. So, I noticed my teeth were continuing to spread 😬 and I went back to Dr. C this year and be honored my price that was quoted initially.I am always seen on time and I may have been late once but they were so accommodating. The staff is simply the best group of ladies from the front office to the dental assistants and Dr Caspersen is a riot always professional and comedic. This is a well run office and the top Orthodontist handsdown.

Xe
Review №4

Really helped my daughter “glow-up” with beautiful shaping of her mouth through braces. Billing was set to auto and everything was hassle free and ran smoothly. My daughter actually enjoyed the braces experience and often commented on how friendly and caring the staff were.

HE
Review №5

Appointments are always on time, my daughter loves the point system. She proudly wears her Tshirt every visit. Very pleased so far and it’s been a year.

Ti
Review №6

Rappahannock Orthodontist is great! They always have prompt service and have done a great job getting my daughters teeth straight. They are very friendly and make her appointments as pleasant as they can be when she is getting and adjustment. They always explain what they have done so we understand how to care for my daughters teeth until he next appointment. All of the staff and the doctor are fantastic! I have other children and will not hesitate to bring them here for their orthodontic treatment.

Da
Review №7

Great orthodontist and staff everyone is super friendly and professional.

BA
Review №8

Both locations have well trained, knowledgeable dental staff with excellent bedside manners! Dr.Casperson is just wonderful!! Front desk/receptionists are fabulous, professional and super sweet!! My daughter LOVES going to her appointments and is extremely happy with her results!! The best in the business!!! Thank you!!

Tr
Review №9

Such a great establishment!! There was an easy flow from check in to check out. As a parent with 2 kids starting braces, time was taken to explain the process and expectations over the long term. The ambiance is great and the staff is awesome!! I am very excited to embark with my kids on the journey with the guidance of Rappahannock Orthodontics. It’s a great organization to be committed to!!!

Da
Review №10

We love this office! The staff are all always so welcoming and helpful. The office communication is great and appointments are efficient. My son actually looks forward to his appointments.

Ma
Review №11

I like the point reward program I feel like it helped a lot for motivation. Also, I got my braces off today and the staff was really nice and funny! I really enjoy it here!

JC
Review №12

Nice office. Nice people. Good service. No fuss, no muss, in and out and scheduled as needed for next thing. All around good place.

Am
Review №13

Extremely clean. Knowledgeable, friendly staff. Office was run very efficiently. Great first experience.

Ha
Review №14

I have had braces forever, but since moving to Virginia and attending the Rappahannock Orthodontics I have been able to see rapid improvements in my smile! The staff is so supportive, encouraging, and helpful and I know that my little brother will get the same great treatment coming up! Thank you for making my smile look amazing!

Al
Review №15

Great doctor and nursing staff! I was very impressed with their attention to detail and integrity when evaluating my sons specific needs.

Jo
Review №16

Dr. Caspersen and his team of women are incredible! I have been apart of Rappahannock Orthodontics For ten plus years and I leave full of laughter and with a smile on my face every time! Without a doubt the best Orthodontics team around! They make braces and anything after the fact fun! Always a pleasure!

Ij
Review №17

Been about 9 years since I got my braces off, but Ive had jaw trouble ever since. Clicking, locking, you name it. My overbite returned about 2 years after my braces came off, but the jaw noise has stuck around. Been wearing my retainer minimum 5 nights a week since 2012. The doc filed off one of my canine teeth before the opposite one was finished growing in, so now only one is sharp. My teeth sure are straight, but it would be nice to eat a burger without a crunchy symphony.

Ma
Review №18

They were great! I got my braces yesterday, and it was fun. They engage in conversation like its just a normal day. It was easy, and they followed social distancing guidelines. They wear masks the whole time, and you wear mask except for when your getting operated on. I would 100% recommend going here.

Mi
Review №19

My daughter really likes them. I had a lot of questions as this was my first child in braces, and everyone there was nice, patient, and thorough in making sure my questions were answered.

Me
Review №20

Expert care. Friendly, fun staff. Very efficient. Never wait long for appointment and always done in a timely manner. Wonderful customer service. My son’s teeth are perfect! Would recommend to everyone.

Ch
Review №21

We cant say enough wonderful things about Rappahannock Orthodontics! My son just had his braces put on last week and we have had nothing but an amazing experience with this team! They genuinely care and it shows! We highly recommend them and are truly grateful for their expertise!

Ho
Review №22

This is a very welcoming place! I would recommend coming here! They can help anyone out!

He
Review №23

We love Rappahannock Orthodontics! They have a friendly staff and are always on time. They explain each step of the process and have made it as painless as possible.

Le
Review №24

Rappahannock Orthodontics is one of the best in town for all your ortho needs. They didn’t tell me to write this review but I truly want to share my experience with other people and hope it helps. My wife and two kids got their braces done at this location with the same doctor. First of all, the staff is so friendly and nice and treat you with respect. People who work at this place are truly love their jobs and treat you like a family. They try to help you as much as possible. Nowadays, It’s really hard to go to a place and feel like you are a valuable customer.So flexible with appointments times and they accommodate your requests.The cost is always exact and hidden fees or other random charges you would see from other doctors! If they tell you here is the estimate from your insurance then that’s what you gonna see on your bill.So thank you so much Rappahannock Orthodontics.

He
Review №25

We have nothing but great things to say about Rappahannock Orthodontics. The office is always running on time and our son’s appointments are run like clockwork. They explain to him exactly what changes they are making and why they are making them. They encourage and praise good oral hygiene and reward the patients for a good check-up. As our son nears the end of his treatment, I can honestly say the past 1 1/2 years have brought the changes he was hoping for, in exactly the timeframe they prepared him for. We would definitely recommend Rappahannock Orthodontics to anyone needing orthodontic work.

ch
Review №26

Beautiful office, friendly staff, thorough and informative!

Do
Review №27

From beginning to End... A wonderful experience.. Everyone was very nice, helpful and knowledgeable.

Je
Review №28

Went in for initial consult for my son. Staff is friendly, professional, and timely. Office is clean, spacious, and comfortable. Doctor is knowledgeable and recommended a reasonable treatment plan that is cost-competitive. So far I would certainly recommend this practice!

Sa
Review №29

Great place! I recently moved from Mississippi to Virginia so my regular orthodontist is in Mississippi. I was in a pinch because one of my brackets popped off and I wasn’t supposed to see my normal Dr. for a month. I called Dr. Caspersen’s office to see if they could get me in to put it back on. They fit me in the next day. He was able to fix me up in a jiffy, was very nice and professional and did not charge me to reattach the bracket. Also, the staff is wonderful. I will definitely be getting Dr. Caspersen to do both of my daughters’ braces!

Be
Review №30

Very accommodating! Able to get appt quickly for detached permanent retainer and made removable retainer to replace it. Love Dr. Casperson! Thank you!!

Ba
Review №31

I was very satisfied!!! Love all the people that work there and I always enjoy there service!

El
Review №32

Everyone in the office is very nice and I’m always in and out at appointments, very efficient!

El
Review №33

The staff was friendly, knowledgeable & wonderful! My daughter cant wait to get her braces!

Ca
Review №34

The absolute BEST experience. The staff was extremely friendly and welcoming. The consultation was exceptional.

ro
Review №35

I love rapohanock orthodontics every one there is so nice and helpful!!!

Je
Review №36

They did a fantastic job with my daughter’s braces. She’s very happy so far!

St
Review №37

While everyone is extremely pleasant and polite, wait time is short, and time in office is mostly efficient - I was disappointed that phone calls took priority over checking out patients actually in the office. Calls were answered in the middle of our check out process, and the line of people waiting to leave was growing. Not a deal breaker, but perhaps something to look at improving. Otherwise, weve been very happy!

Va
Review №38

Love, love, love. We also got a mouth guard for sports.

Te
Review №39

Clean and welcoming. Grandson said visit was good and informative. Would highly recommend.

Br
Review №40

This was my first time visiting an orthodontist; I was put at ease early and the entire visit was very pleasant. Thank you.

Tr
Review №41

Rappahannock Ortho is amazing! The building is state-of-the-art and their service is top-notch, especially in terms of efficiency in appointment times, discussing before/after visits, friendliness and joyful staff members, and dependability on all levels. We are extremely pleased and impressed! Our children, Isaiah and Jazmine, have been nurtured and encouraged through the entire braces experiences. We love it here!!

Kr
Review №42

Professional and efficient!

wh
Review №43

The most professional, friendly and safe medical practice I have been to. The staff is always helpful in setting up or changing appointments in a timely manner and they are doing everything possible to keep both patients and staff safe. Dr Caspersen is not only the best at his craft but he makes it fun for the patients with contests and social media communications. You will not find a better practice to trust with your family’s Orthodontic needs.

Tr
Review №44

As someone whose profession demands presenting too large and diverse people almost daily, you learn that the first 30 seconds of the introduction is crucial. That is because the judging begins not only with your appearance but hygiene. As those first words left my mouth, I subconsciously always thought about my overcrowding and crooked teeth. At the age of 30, I decided it wasn’t too late to correct my issue and set off to Rappahannock Orthodontics to begin my journey. From 18months ago, when I walked into the door to last week when I took my final steps out, the experience has been first class. Dr. Caspersen and his entire staff are welcoming, friendly, and professional, which is one of the many reasons I went with them. I should note that my 18-month process likely could have been shortened had I elected to reduce my steak consumption to biweekly versus weekly and, as a result, knocked my brackets loose. Despite being a habitual offender of my bracket falling loose, I made an appointment and got it fixed within 24hrs. I Would highly recommend Rappahannock Orthodontics to anyone looking to renew their smile.

Am
Review №45

Our daughter’s smile is perfect. We have had an amazing experience from start to finish. The staff from check-in to checkout is super helpful and provide wonderful customer service. Dr C. cares for his patients and has a super sense of humor. We can not recommend them highly enough for your orthodontic care. Thanks Dr Caspersen and team.

Ro
Review №46

Dr. Caspersen and staff are the best! 11 out of 10!

Li
Review №47

Fantastic. Dr. Caspersen is well priced, and super fast. So happy to have found such a great orthodontist in the area.

An
Review №48

Im giving Rappahannock Orthodontics super high marks because as theyre trying to navigate this crazy COVID wrinkle that has been thrown into every corner of our lives, it appears that the entire staff is taking it head-on and getting most everything right. Im new to this practice but I think theyre making the experience as good as it can be. Hopefully, this review brings a smile to their faces... even though theyd be hidden behind all those masks. =)

Ge
Review №49

I love Rappahannock orthodontics, the staff are incredible and so friendly they just make you feel at home there everything is ran well and in an orderly fashion. And you aren’t waiting long at all for your services to be attended the atmosphere is just great you’ll definitely have a smile on your face before you leave I highly recommend

Ka
Review №50

Wonderful staff and team! Everyone is very attentive and great with all patients ages. Dr. Casperson is amazing! Highly recommend him and his team for all orthodontic services.

Me
Review №51

My daughter had an initial early consult to get thoughts on her bite, grinding and narrow palate. The experience, even with all the extra precautions in place due to Covid-19 was top notch! Everyone was very accommodating, friendly and took great care to keep us all safe! They are very welcoming and the staff makes you feel so comfortable, even for a young kiddo. We really enjoyed talking with Dr Casperson and appreciated his thorough evaluation, explanation and making sure to take the time to talk to my daughter to make her laugh and feel comfortable. Such a great experience over all!

As
Review №52

Loved the Office and staff! Very informative, all questions answered. Definitely would recommend family and friend to go here!

Cl
Review №53

The staff at Rappahannock Orthodontics could not have been more accommodating. They made sure we had a safe, quick, and pleasant experience at our appointment. I loved them before the pandemic, and the steps they took today made me love them even more.

Je
Review №54

The staff is very professional and I was pleased with the results of our consult. We will definitely be using Rappahannock Orthodontics for our daughter’s needs.

Li
Review №55

Everyone does such a good job at Rappahannock Orthodontics. Very friendly and positive - I get the sense that everyone who works there is not just good at what they do, but that they enjoy working together. My daughter always looks forward to going. I never felt that way when I was in braces! Today, they noticed that her next appointment would be a longer one and asked if wed like to do x-rays now to save time then. I really appreciate the attention to detail and thoughtfulness about our time.

Cl
Review №56

Doctor Caspersen and his staff provide exceptional treatment and service in a wonderful friendly environment. Made our son feel very comfortable throughout the entire appointment.

Dr
Review №57

I love this place! Everyone is super friendly and nice 👍🏼

Le
Review №58

The staff is very friendly and genuinely cared about my son’s dental need. They provided excellent service and he was done in the timeframe they stated! He is very pleased

Al
Review №59

My experience was great, everyone was very professional and the facility was extremely clean. I felt well accommodated in the staffs ability to work within the current pandemics restrictions while maintaining a welcoming environment.

Ka
Review №60

I first saw Dr Casperson many years ago when I needed braces as a teenager. When I had a problem with my permanent retainer placed over 5 years ago, I called their office again to schedule an appointment. I was seen within a couple of days and they treated me like I had never left. Very friendly and efficient office. I will continue to refer everyone to this office.

Da
Review №61

Great orthodontist office. Very professional and took the time with us needed to explain all of our options and costs. Very glad my girls are being seen there.

De
Review №62

Love the treatment there!! All of the hygienists are quick, efficient, friendly and professional. Love that we can walk in and then 20 minutes later we’re walking out the door. It’s like a well- oiled machine...this place. I especially love the hygienist from Michigan, forgive me I keep forgetting her name, but she’s like a breath of fresh air...has a great smile and is always kind to my kids. Thank you !!

St
Review №63

My third child to need braces happens to be adopted through Foster care and has Medicaid as her insurance. Dr. C does not participate with Medicaid. His staff patiently worked with us to find the best payment plan to fit our needs. His people are so professional and human! It’s obvious that they all LOVE working for Dr. C. #grateful

Al
Review №64

Dr. Caspersen and his friendly and talented crew pulled off the impossible for our 13 year old - - somehow managing to make his 2 years in braces fly by! With two locations we were never without a convenient option. And Allison and the other front office team members worked patiently to get us our appointments. Thankfully our sons new million dollar smile did not cost that. Bless you, Dr. C!

Da
Review №65

I had an amazing experience. I found this office because I was in need of an emergency treatment. I have had Invisalign and many orthodontist visits elsewhere over 5 years to compare to.... I was impressed from the moment I walked in! For COVID they had a very safe yet friendly process. The technician who took me back was very genuine and isolated my issue quickly. Finally, Dr. Caspersen was personable and efficient treating my issue. He even did a better job than my previous orthodontist. I am much more comfortable and happy. I will only go to this office in the future, highly recommend to everyone!

Ka
Review №66

My experience at Rappahannock Orthodontics has been absolutely amazing. Their entire staff is so caring, knowledgeable, and all around great people! At 33, I’ve learned so much about my own teeth in one sitting, than I have at any other dental office.. ever. I’ve had multiple Invisalign consults elsewhere, but this has been the only time the Dr. sat me down and walked me through the process step by step, on what they would need to adjust to make things better. I left the office feeling so relieved that all my questions were answered, and thrilled that I finally found a wonderful orthodontist that I can’t wait to work with to finally get my teeth straight! Highly HIGHLY recommend!

Lo
Review №67

The office is punctual and friendly. Our visit was mid morning and the staff was just as happy as I see me as if I was the first customer! Thorough visit!

S
Review №68

Weve only been for the initial consultation and were blown away by how nice and laid back the staff were. The orthodontist was super nice and put everyone at ease. This was the first place we looked and after our appointment we decided we didnt need to keep looking.Update! Weve had our braces fitted. This place is the standard in which to judge other dentists/orthos/oral surgeons. I didnt know this place from any of the others and Im glad I went here first. If it can be better, I dont have the foggiest idea how. Top notch. Makes me almost want to get braces!

Je
Review №69

Rappahannock Orthodontics has become like family over the past 5 years of receiving services from them. Our son just completed braces and we have another happy customer. Their kindness, flexibility and staff make all the difference. Definitely the best and most professional practice in our area.

Ar
Review №70

Mathew Casperseen is by far the best orthodontist in the area (trust me) . He cares about his patients, and will take his time to perfect your smile. The staff is professional and environment is clean and safe. I would highly recommend to anyone seeking quality ortho care

Er
Review №71

Great painless braces experience

Am
Review №72

The staff and doctor were very friendly. Dr is knowledgeable and explained everything well. Everyone was extremely nice to my daughter who was tagging along with me as well 😊

Li
Review №73

I went to Rappahannock orthodontics to have new retainers made. As soon as I walked in I was greeted like family. They promptly sent me to the chair to have a digital scan of my mouth done. They have the latest technology at this office .I’m sure there are other providers that can help with orthodontic needs but this one is exceptional. I highly recommend this office

An
Review №74

Extremely clean fast effective service! Top notch staff. Highly recommend.

Ca
Review №75

Dr. C and all of the wonderful ladies are amazing. You can always count on your visit being a great one. :)

Me
Review №76

Always wonderful to deal with. Had to go back in the next day and they fit my daughter right back in to help make her feel comfortable.

Ri
Review №77

Dr C and his staff have always taken excellent care of our children’s Ortho needs. Their care and professionalism are even more evident now during this pandemic.

Ti
Review №78

It was great as always! In and out very fast and had us on our way!

Da
Review №79

This practice is wonderful. Very kind and attentive and have taken excellent care of me.

gr
Review №80

Staff was all very nice and helpful, especially Beth. She explained everything, and my 7 year old actually said she had fun! The office is updated and very clean/nice. They seem to stay on top of all the latest technology which created a very seamless and efficient patient experience.

Sh
Review №81

A First Class Business - from the front desk staff, to the dental assistants, to the doctor!!My daughter continues to have an awesome experience at Rappahannock Orthodontics each and every visit. From the consult for braces, braces application, braces care, braces removal, all the way to after care, not one complaint.I would highly recommend Rappahannock Orthodontics to anyone and everyone in need of orthodontic care.Thank you Rappahannock Orthodontics for such amazing service and professionalism and for doing so in such a friendly, personable manner.

Ra
Review №82

The best orthodontist experience!! The staff is friendly and informative. Also, Dr. Caspersen has a fantastic rapport with the patients and is very proactive with orthodontic care.

Ca
Review №83

Dr. Casperson is great with my 13 year old. He just got his braces put on but so far the experience with him and his staff has been nothing but great! Always friendly! Definitely recommend!

Ke
Review №84

Great experience! Knowledgeable, friendly, and timely staff. They put my 11 year old at ease very quickly! Recommend them to anyone. My other child is now almost 18 and her smile is incredible!!!

Ka
Review №85

Dr. Casperson and his team are amazing. True professionals and very concerned about their patients. They get to know each of them personally and always provide excellent care!

Li
Review №86

We love the remodeling! The staff is always friendly and wait time is never more than 5 minutes. Best of all my sons teeth are coming along nicely and his smile is fantastic!

ke
Review №87

I will say I have been going to Dr. Caspersen for 4 years now and I will say he is by far the best orthodontist out there. He treated my oldest son for braces and now will be working on my youngest soon. He always has a bubbly attitude and a smile on his face. The girls in the back are amazing as well so efficient.

Je
Review №88

Always professional and on schedule! Very accommodating! You could not ask for better service and amazing staff!

Ca
Review №89

We have two currently in braces. Dr. Casperson and his staff are wonderful! They always get the girls back in a timely manner and he is knowledgeable and personable. They provided amazing care even a year after the braces came off our oldest daughter. I highly recommend.

Am
Review №90

Very professional, yet laid back atmosphere. The visits were always quick and on schedule. I never had one issue. Highly recommend!!

Jo
Review №91

What a wonderful team! They had me and my daughter laughing and looking forward to a great smile. (Who new she could actually look forward to getting braces?!? lol) We are so happy to have chosen Dr C and his great practice.

Kr
Review №92

Everyone in the office is always so friendly and helpful!! They have made this journey with braces more enjoyable than we anticipated!

St
Review №93

Everyone at this office was extremely personable and kind. The staff is very knowledgeable and efficient! The orthodontist was wonderful with all of my children and made them feel completely at ease. Beth is a wonderful asset to the office and had all of my children in and out in a flash! I can’t wait to see the end result in the form of gorgeous, confident smiles.

He
Review №94

Both of my daughters are in braces right now. We have never waited past our appointment time to be seen and the staff is very friendly! We will definitely be using Rappahannock Orthodontics for our son wen it is time for him to get braces.

mi
Review №95

We have been extremely pleased with everyone at Rappahannock Orthodontics. They run a smooth ship and our appointments are always as scheduled without wait. Dr. Casperson is wonderful and so is the complete staff.

Pr
Review №96

Weve been pleased with Rappahannock Orthodontics. The staff is so friendly and goes above and beyond. We transferred in and it was a smooth process. They were understanding as the check from our previous orthodontist took a while to come in. Weve never had a problem with finding an appointment to fit our needs.

Ki
Review №97

Awesome helpful staff and pristine facility! I just moved to the area and had some dental work done that required me to get a new retainer. They scheduled me immediately and had the most reasonable prices I could find! If you need something orthodontic related definitely check this place out!

Er
Review №98

Very comfortable environment, knowledgeable staff, wonderful experience. I use Rappahannock Orthodontics for both my self and my 12 year old son. They are so good about putting my son at ease so that any concerns he has are gone. For myself, I have had nothing but a positive experience in the office and with the staff. I sometimes have had to bring my 18 mo old with me and sit on my lap. They are very kind and work with me and even entertain her. Great place!

Is
Review №99

This place is perfect

De
Review №100

Always a pleasure to have a professional and orderly and friendly environment for my child’s dental health.

Information
14 Photos
100 Comments
5 Rating
  • Address:408 Chatham Square Office Park, Fredericksburg, VA 22405, United States
  • Site:https://www.drcaspersen.com/?utm_source=Website&utm_medium=GMB
  • Phone:+1 540-371-2611
Categories
  • Orthodontist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30am–5pm
  • Friday:7:30am–5pm
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations