The lack of communication in this place is unbelievable. I went A WEEK prior to my appointment to quote the price of the procedure. They gave me a price that I agreed. The next week when I was finally going to get the work done, the hair stylist told me that she will quote again just to make sure that it was ok. SHE CAME BACK WITH DOUBLE THE PRICE. What was the point of me going there a week before in order to avoid this issue?. She apologized and was nice about it, but I think this is very unprofessional and it was a total waste of my time.

Very clean, excellent service, friendly & knowledgeable staff. My only complaint. They should definitely offer better drink selections for the comfort of their clients. I feel for the price they ask for their services, better coffee should be a must, creamer & sugar as well.

I went in to look for a good product for my hair that is nothing short of a hot mess. Ive tried so many things. My husband and I were walking around Clearfork and stumbled across the salon. I explained my hair woes. The stylest found the perfect shampoo and conditioner. She advised me to try the trial size. This product works! I will be back to get a cut, style and the big bottles of product.

I just had a 105 minute deep tissue massage from Skye and it was fantastic! Ive had other deep tissue massages before that left me feeling like I had been hit by a truck, but not this time. I feel flexible, refreshed, a little sore... but in a good way! 100% worth every penny! Skye is fantastic, joyful, communicative, and professional. I will be back!

I arrived for a my pedicure appointment on time but was waiting for 15 minutes for my appointment to start (not a problem). However, the technician was prepared for a manicure. When I told her that I was scheduled for a pedicure, she told me that I was scheduled for a manicure., quickly rushed me over and gave me my pedicure. She told me that I would normally have a longer treatment/massage but that the scheduling error impacted my time. The whole serve lasted maybe 35 minutes for an $80 pedicure. Id consider it a polish application at best. While I cannot blame the technician, I am disappointed in the service as this was my first time in, pregnant, and wanted to enjoy some quiet for my birthday.Update: The manager reached out saying they sent a confirmation text of the service I was to receive. I did receive a text however it had no information on my treatment, only the time. Frustrated that they decided to blame the client instead of apologizing and rectifying the mistake. Will not return.Wood house and Perfect Touch Day Spa are far superior.

Love me a massage and pampering. The spa itself was designed perfectly, very pristine and modern. The ambiance was so inviting and very calming. I was treated well and the massage was beyond relaxing. Wish there was a location closer to Dallas.

This place deserves 10 stars!! Ivy is THEE BEST!! Sweet, pleasant, VERY knowledgeable and well educated of nail care!! Shes always very gentle with my nails!! Its a little pricey but you get what you pay for! Please get better colors for gel.

Super unprofessional as their products/services do not meet standards of a luxurious spa. Wouldn’t take my business here. Go ANYWHERE else and spend less money for the same treatment, and can guarantee where ever you go will definitely surpass the service here. Lack of customer service/communication skills and over priced for quality of products. Reading other views it’s amazing this place is still open.

If I could give this place 0 stars, I would. The staff is completely unprofessional and genuinely unpleasant. I have never encountered such rude people, and it was completely unprovoked. Do better.

A relaxing and de-stressing massage with a qualified masseuse. The location was convenient for shopping afterwards, the staff were friendly, and the facilities appeared to be brand new.

So I went to go get a facial.THAT WAS THE WORST FACIAL OF MY LIFE.My face felt like it was burning the lady that did my facial put the towel on my face and it was way too hot!!! Isn’t she supposed to know? Isn’t she the professional? And if that’s not enough she was so rude and unprofessional Never coming here again terrible service!!!I would ask for a refund but it’s not even worth it!

Worth every penny! Jenny was wonderful. She really worked my areas of concern and was very kind! The front desk was awesome too, as this was my first time here. A super great facility and very clean!

Professional. They really listen to you. Will definitely be back. Highly recommend Tara.

Decided to book a highlight and cut last minute. I really lucked out with my stylist, Mercedes; the color was perfect, even after 1.5 years of no professional color. The cut was just as impressive.

I received a signature facial here initially to consider becoming an esthetician for the company. First, the esthetician did not bother introducing herself to me and she definitely did not temperature check the hot towels it almost felt like my face was on fire. At the end of the service the esthetician made no effort explaining her product recommendations to me, instead the woman at front desk says here are the products she recommended for you no explanation. Sadly, I desperately wanted to land a position here so I wasted $200 on products the charcoal mask reminded me of those cheap tube face masks at Walmart and the Hyaluronic acid serum tightened my skin rather than do its job which is to plump the skin of moisture. Also its been a few days and the product labeling itself has already faded away. The quality was definitely not luxury and certainly not worth $200. I excelled in sales as I am a former Mac, Edge,Estee Lauder, Lancome, and Strivectin beauty advisor for Dillards so if the hiring manager would have had an actual face-to-face interview with me rather than judge based on a phone interview which I struggle with as I am diagnosed with anxiety disorder therefore, I needed guidance as I was having a severe panic attack right before she called. I mean seriously this is my first job opportunity getting out of Esthetician school. I literally had to wipe my tears and take 3 deep breaths before I answered the phone. I hesitated but unfortunately mentioned a former friend that worked there not as a reference but just to answer her question, Do you know anyone that has worked at milk + honey? This former friend and I never had any differences but she is very close friends with an individual that manipulated me and physically assaulted me so she was quick to take her side rather than listen to myself being the victim. She sent me a long text slandering and defaming me saying that the hiring manager (her boss) accused me of slurring my words and being on drugs and alcohol which was absolutely incorrect and that she could hear a mans voice guiding me in the background. I followed up with the hiring manager simply to thank her for the opportunity and that I would still love to work there regardless of Paulas slander and hatred toward me. I never received an email or phone call back. All I can say is Milk + Honey lost a potential hard-working esthetician who couldve boosted retail and sales significantly regardless of the ridiculous price for the awful quality of the products and couldve given an actual luxury experience. I suggest interviewing in person, training your employees to understand and learn product knowledge so that they can actually make an effort to attempt to sell. As well as emphasizing basics like introducing yourself to the client, and temperature checking the towels. Also try not to be so judgmental and maybe consider the potential employee has a disability. You can have a luxurious establishment but you trash it when you lack basic communication, you gossip to other employees about a private phone interview , and your estheticians cant even sell your low-quality retail. At first I was heartbroken, struck, in tears and felt that I ruined my chances at such a nice spa by mentioning Paula.but honestly I see this business for what it is. Unprofessional, Judgmental, lacking basic fundamentals, and poor quality product. If one individual employee persuades your decision in moving forward with an applicant that is beyond pathetic and weak. and That is certainly not a luxury. I now feel I dodged a bullet, I was willing to help build the company but now I see that their luxurious spa is a facade and in reality I was too much of a luxury for their negativity and judgment. Please consider going to a spa that not only offers a luxurious establishment but a luxurious management and team. Dont waste your time and money on mediocre service. I treated clients better at Dillards than the way they treated me.

My friends and I all came to get massages here and my friend got her services declined because she had previously had one drink and they said it was not allowed for one to drink before their appointment which is not stated anywhere. She didn’t make a big deal about it and was simply going to reschedule but when we are all checking out they charged her for a service she was declined. The whole experience was extremely unprofessional and will never be returning.

I had a great experience here. Very friendly staff and extremely clean facilities. One of the best messages Ive ever had. Highly recommended.

Love this place I only did my eyebrows & lips I am looking forward to the massage & facial they have as well they ladies that work there are all fantastic 😀😊 Go check them out

This was one of the BEST massages I have ever had. The two hour option was absolutely magical. My only disappointment with this location is that I left some jewelry behind in my locker and when I called them to check if it had been found, it was odd to me that some of my jewelry was found and some of it was missing specifically because I had the first appointment of the day, I called within 2 hours after leaving, and I knew the locker number I had left it in.

I went to Paige for my first facial and she was great! Spent time explaining what each process would be like, really focused on my specific skins needs and was very knowledgeable. She spent extra time talking me through my current skin routine and suggesting changes and walking me through adjustments. I will definitely be back. I also saw in the locker room they give 15% off for teachers for certain services which I really appreciate- especially in such a stressful year. My skin is feeling it and the discount helps make it possible for me to go back. Thank you Paige!

Great massage & nail service but rude desk staff & general manager. Manager repeatedly insisted I wear a mask between sips of my beverage (that they provided) & threatened to stop my service if I didnt comply. If you are over masks, go elsewhere.

This was my first time going here and I will be back for sure!I got the pleasure to work with Lin and she made me feel so comfortable and listen to my concerns!Thank you!

I went in to book a facial, but they are still requiring masks and the front desk staff (especially a male with dark hair) was super rude about it. I will be taking my business elsewhere from now on.

My husband and I have been going to Milk & Honey for over a year now! We get monthly massages with Uyen. She is the absolute best! She listens and truly gets to the areas that need the work! My husband and I have tried all the spas in Dallas and Fort Worth and Milk&Honey is the best. That building is clean and spacious. The staff is extremely courteous. The steam showers feel amazing after a long massage. Scheduling is very easy! You can email or call and they set everything up! We have two kids and live in Arlington and we look forward to our massages very month! I highly recommend Uyen! My husband has always ran huge spas and even he is impressed with Uyen capabilities and the spa facility itself! We love it! The area is also great! We love making it a date night! Massages and then dinner. Very couple friendly area!

Ive been coming the Milk and Honey for over a year for multiple services. Ive had facials, massages, and many hair appointments. Gage is my hairdresser. I couldnt recommend him more! He always has me feeling beautiful after my appointments and was one of the first people to make me feel welcome when I first moved to Fort Worth. Whether you just need a space to relax or need to freshen up, Milk and Honey is the place to go!

My husband and I started getting massages here a year ago and we love it! The area is cute and the spa is clean and refreshing. It’s perfect for a nice date day/night! I would highly recommend Uyen. She is amazing and easily the best masseuse that we have experienced! My husband use to run large scale spas and she is the best masseuse he has had! We typically get massages every month and we always try and book with her. The steam showers are perfect after a 90 minute massage. The service is very friendly and the facility is cute, con, and trendy. We love going and look forward to it every month! Definitely book with Uyen if you are looking for an amazing massage!

This was my first time in and I had a great experience. The salon/spa are beautiful and relaxing. There’s even a complimentary steam shower in the locker room! I had a sports massage with Seth and it exceeded all expectations. I am very picky with my massages and he did an amazing job!

Great customer service. Love the salon here.

The receptionist was so rude and not very helpful when I was inquiring about services. I’m not driving 45 min to get treated poorly. It really sucks I heard Taylor was awesome and I was looking forward to getting a facial by her.

My first visit was amazing (original review below). My second visit was for a massage and facial, both 90 mins. My second visit was not as great, when I left I noticed that there were dark spots on my face from where the extractions took place, they were not there before and they were not there the first time I got the same exact facial with Lin. This time I got Serena. There was a huge difference in the amount of pressure she used for extractions and the amount used the first time. Needless to say I won’t get the facial again unless Lin is doing it or I’ll leave looking worse than when I came in. I feel like for as much as I paid, people should be properly trained like after all this is my FACE. I’m extremely disappointed.My massage with Rocky was phenomenal. He was amazing!The best facial I’ve ever had! I’ve had facials at spa castle and a few small spas throughout the metroplex over the last 5ish years. I loved this one the most! I have problem skin and Lin took the time to provide recommendations and talk to me about improvements to make in my daily regimen. My skin is so soft and Is glowing. The process over all was sooo relaxing. Lin was amazing and she made me so comfortable. I can’t wait to go again!

Such a relaxing place!!! Quiet atmosphere!! The staff is super nice!!

:( really really bummed my haircut was not at all what i wanted. my bangs are uneven and not cut in the style i asked for, i have to get my hair cut somewhere else now. a $75 haircut shouldn’t have me getting my bangs fixed a week later. i would skip this spot! overpriced for quality of stylists

Very discouraged with this salon considering I drove 30 minutes and they refused to see me because I am a nurse. I understand their concerns yet being a nurse wearing PPE and understanding the effects of Covid we are far more careful than the normal population. To be discriminated like this for being a health care provideris an insult and I will be sure to never ever give them my business.

I came here to do a pedicure and even though I had appointment i still had to wait nearly an hour??? and after i got my pedi i got a serious infection on my foot... Place is NOT clean!

I had an appointment for a hydra facial today. This procedure requires a machine. The clinician had trouble getting the machine to work. They tried changing parts, checking hoses, etc. After 40 minutes of lying there listening to two people debate how to fix the machine they gave up. It was evident in their conversation that they were having trouble with the machine earlier that day. If that’s the case why wasn’t I called and re-scheduled? So after all of this I was told many times I wouldn’t have to pay for today. No duh and gee thanks for nothing. The manager, Robin Guess, only asked if I wanted to re-schedule. No offer of a discount for my time. My time spent lying on the table was 40 minutes with NO facial. When I asked for a discount on a future service she seemed shocked and only offered my 15%. I guess my time is not valuable to her. I have been here several times. I WAS a good customer and good tipper. Robin Guess knows nothing about customer relations. I will seeking services elsewhere from now on. When things are good, this place is good, but if something goes wrong don’t expect them to give any compensation for your loss.

I got a Signature Facial with Lauren this weekend, and I was BEYOND impressed! This was my first facial, and Lauren taught me so much about my skin and was able to make great suggestions to my daily skincare routine. She even added on an extra treatment that wasnt included in my facial because my skin needed it, free of charge! The spa has the most relaxing ambiance and I cant wait to go back.

Expensive, but worth it. Excellent service and kind people.

Tara Peabody is wonderful! Always has me looking fabulous

Tara is a great hairdresser! Highly recommend her for all your hard color, cuts and style needs!

I received one of the best facials of my life from my esthetician Taylor! She’s so friendly and informative! I will definitely be coming back. Such a wonderful experience.

I just had an amazing massage. Great staff: professional, laid back and professional.

Tonight was my first time coming to this spa and it was absolutely amazing. I came in for a signature facial and the facial was so relaxing. I felt so cared for and pampered. The girl who worked on me (Lauren) was so sweet and very helpful about the issues going on with my skin. I appreciated it so much because I had no idea what to do about it before lol.The experience was SO quiet and relaxing and perfect. The steam shower was the perfect end to the night and just knowing I could take my time and wasn’t rushed at all was just perfect for me. Will definitely recommend to others and be coming back :)

Pricy but worth it

Worst place for a facial. My esthetician was so young witch is not a problem unless you dont know what you are doing. And they push products on you like no bodys business. Save your money, dont go there

Just had an amazing facial with Paige. I am a bridesmaid in a wedding next weekend, and was looking for a deep cleanse/hydrating facial to be photo-ready. She did a great job and I felt relaxed and comfortable the whole time. She also gave helpful recommendations to adjust my skin regimen. I will definitely be back. See you soon Paige!

I am really disappointed. I requested a $215 dollar appointment to get my hair done. 2 days later I get a call saying they need to change the date and the stylist so I agree to use Danielle. After 3 WEEKS of waiting they called me again and said shes taking the day off and wont be able to help me for another 2 WEEKS! For the amount they are asking I wish they were more professional. Ill take my business else where

Uyen is an outstanding massage therapist. Loved my experience at milk and honey.

Phenomenal experience! I am so happy I gave this place another try! My stylist Blake made sure of any conditions or requests I had for my haircut were spot on! I was well informed of the products and ways my hair were cut so that I could best suit the haircut I longed for!The staff was extremely friendly compared to the last time I came in. I appreciate Robin (the manager) for giving me the opportunity to get the full experience of Milk + Honey Salon!I would for sure come back to book another hair appointment and try one of the spa services!

Great experience. Best massage I’ve had in awhile. Locker rooms were so clean and pleasant. Steam showers for after services were available. Never felt pressured to buy products or membership. Loved it

I was invited to the soft open of milk + honey, and have never had a nicer spa experience. My visit didnt feel like a location that had just opened, instead it was reminiscent of a spa that had been open and running smoothly for a decade. Check-in was quick but warm and inviting, the changing room and lounge are beautiful, and if the rest of the employees are half as good my specialist was its clear they only hire the best. The relaxing atmosphere affects you the moment you walk in the door and just gets better from there, and I cannot recommend this spa enough to anybody who wants to treat themselves or a loved one.

LOVED our massages at Milk + Honey! I had a prenatal and it was the best prenatal massage Ive had! Everyone was incredibly nice. I cant wait to have this experience again!

My wife went and said she was more relaxed than she had been in years (gee thanks babe lol). She got her nails done and said she wants me to come check it out.

I got the ultimate massage here and it was fantastic! I would highly recommend my massage therapist, Natausha, she did a wonderful job and ensured that I had a relaxing experience. The spa itself was beautiful and I particularly loved the locker rooms. They were very thoughtfully designed, every need you could have was anticipated and catered too. I will be returning and referring friends for sure.

Broke my face out. How idk.. I just wanted some me time & left with something I didn’t have before. Now I have to figure out how to clear my skin back up.

Scheduled and paid for a 60 minute facial. I was 3 minutes late arriving and that shortened my service to 35-40 minutes. Feedback from the spa is that the check in/changing time will affect your service length, even though they are supposed to give you 15 minutes to do such. Would not recommend for the cost.

The best massage I have ever had! Trey was very professional and brought a relaxing vibe to the room. The lights, music, and amenities were great, but of course my favorite part was the massage! He worked on all the problem areas I told him about and then some I didn’t even know I had. I’ve had many massages, and this is the first therapist that I’ve had take the time to tell me what I can do at home to help better my body’s health and relieve stress/pain. Come see Trey, and I promise you and your body will be so glad you did!

Every experience I have at M+H is fabulous. Ive had cut and color, 3 different kinds of facials, and a massage. Worth every penny. Ask about their reward program!

Great experience! My therapist, Heidi, is awesome! My hydra facial left my skin feeling so luxurious. Plus, she gives hand, shoulder and neck massage during the facial. The spa is first class; lounge and changing area create a very relaxing atmosphere.

Milk + Honey Spa is hands down my most favorite spa I have ever been to in Texas.The atmosphere is clean and crisp, while extremely warm and inviting at the same time.Their various product line has (Cosmedix specifically) has hanged my routine for the better, and the wide selection of brand-name products are just to die for.Simply put: milk + honey is a slice of heaven!Lauren is the absolute best esthetician Ive ever met as well; professional, highly experienced, and unforgettable. I love getting facials from her, and highly recommend all that she has to offer.

Upon first entering the salon the staff was warm and inviting. Then I was informed the they didn’t do men’s haircuts , but offered to do the color toning I wanted. I was very specific about the color I desired. However after 2 tonings I was sent away with almost the very color ( red) I specifically said I didn’t desire. Unfortunately I was still charged after mentioning I was disappointed. The stylist and staff ensured me that the color would fade right . It did. To a brighter red . Ugh. After contacting milk and honey they offered to fix it but with different stylist . She made good attempts but unfortunately the red had run its course and wasn’t working with me or her. Needless to say it was an over disappointing experience, and to add the the lighting In the salon is terrible , each section of the shampoo to stylist chair is different lighting, and it is hard for both client and stylist to ensure proper color and cut . the desired color was just my natural color. Med Brown. Nice people and desk staff , but a bit color inexperienced in my opinion and I haven’t been back as to avoid further disappointment

I don’t recommend coming here for color. The stylist I was given didn’t really know what she was doing which resulted in my hair looking horrific. I will not be returning.

Love the clean, relaxing feel of the space! Coleen was amazing with my deep tissue massage & made my muscles feel more at ease. Amazing products & vibes. Highly recommend the spa & salon services to anyone!

Taylor Renee took my hair appointment last minute and did an amazing, amazing job on my hair! I went in for a consultation and balayage color, and I left with renewed confidence, beautiful color, a corrected haircut, and a new hair-stylist. She really took the time to listen to what I was trying to achieve; she asked questions and made recommendations, and to my delight, she offered to soften my recent (and distressing) haircut. She addressed my concerns about brassiness, keeping things natural-looking, making sure I could grow the color out without feeling pressured to return in two months, and she added soft baby lights so I could pull my hair back at the gym without looking insane (well, more so than usual). I could not be happier with my experience - and even better, she made the appointment fun and low-stress. Highly, highly recommend!- Devon Reyes (Not Alberto - my husband! Haha!)

Lauren is the best at what she does. Her facials are amazing with 21 years of experience. Incredible service and I definitely will be back. She is simply the BEST!

This place was amazing!! Everyone was so nice! The atmosphere was great! And they have so many services, I was so surprised.

I love visiting Taylor for my facials. She is great with her hands! She is super genuine, I feel very rejuvenated after seeing her.

My stylist Calli always does a great job on my cut and color!! She listens to my goals and always makes my hair pop!! The concierges were super friendly also which made my experience even better!!

This place is so awesome! Cali cut my hair and did a phenomenal job and Tara gives an incredibly relaxing facial!

Lauren provided my first facial ever, which was a fine experience that I will be sure to repeat. She does a great job!!

The only upscale day spa in Fort Worth located in the shops at clearfork. All of their products are amazing. I received a massage here and now I will not go anywhere else. They are one of the top spas in the entire DFW area, if not the top spa!! Also, if you dont have time for a service, stop in and check out the candles and body creams for sale. I could go on and on but really the best way to experience the milk + honey atmosphere is if you drop in!!!

WOW ! Amazing Experience! Going back soon !

If my nails had lasted longer i would have given them a 5 but 3 days after getting my nails done they started to come off Im thinking the way they do nails will not work for me, I do plan on going back for basic care just not Gel but over all I did enjoy my time there the staff was very nice

Fantastic service - wont go anywhere else!

Luxury spa, facial products that are great!

Waste of my time and the management knew this and did nothing to fix it. My manicure was about 35 minutes long and the technician didn’t even have all the tools or products needed. I was treated like a bum and would not go back. Also the seat is just a raised corner on the wall very uncomfortable.

Inept management.

Serena is amazing!

Call Center Hell

Love this place!