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Aspyre Rock Creek
3150 Rock Creek Dr, Fort Collins, CO 80528, United States
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Re
Review №1

Unfortunately, my experience at Aspyre Rock Creek was very poor. Though they seem to try, we never got comfort that my father in law was being well attended to. In fairness, the industry has a reputation of paying very low wages and the work is both physically and mentally tough on a person and the turnover is off the charts. Our father in law is still at Aspyre/Aspen these days and I truly wish the new management well. With all these types of memory care places, dont look at all the new surroundings, new carpet and paint. Ask the hard questions, how much turnover do they have, what does their training program entail for new hires, how long has the ENTIRE staff been on board, do they have references. So far, we have gone through four different management companies and they all have failed. Beware, they are very good at promoting how wonderful they are.

Do
Review №2

Unfortunately, my experience at Aspyre Rock Creek was very poor. My wife had some behavior issues and was, to say it kindly, asked to leave. The executive director said they would allow her to stay until we found another place for her if a family member stayed with her 24/7 so I ended up staying there with her for nearly a month until we were able to find a behavior treatment center in Ft Morgan. Aspyre had NO mercy. I knew others there that had similar issues. It seemed that they wanted only the docile, mellow residents. They also had a very difficult time giving her meds and bathing her. Shortly after this horrible experience, I moved her to New Dawn in Colorado Springs a 5*, where they lovingly and beautifully cared for her until her recent passing. Of course they will say they have changed but I am very suspect and would encourage you to look somewhere else if your loved one is not the very mellow and easygoing type temperament. Im giving 2 stars only because there were a few competent and compassionate caregivers there. Otherwise they would get a 1*. Beware, they are very good at promoting how wonderful they are.

Ma
Review №3

The attention to detail, the excellence in care and the phenomenal care that the staff displays is unparalleled! From the very first interview to the day we moved our father into Aspyre, and to this day, we have experienced nothing less than the best from this community. Everyone from the Executive Director and following has been helpful with each challenge presented and has offered an abundance of communication to help my fathers move go smoothly. Moving a loved one into memory care is emotional, to say the least. However, the staff at Aspyre has made it one of the best experiences that we couldve asked for.

Ma
Review №4

Caring professional staff.

Ch
Review №5

My grandmother and I took a tour of Aspyre Rock Creek and we were very impressed. The facility is extremely clean and the staff always had a smile on their face! I will be happy to have her live here and know that she will be safe and treated with the upmost respect! If you or your loved one is looking for a new home, Aspyre Rock Creek is the place to go!

Co
Review №6

We just moved my mother in law into Aspyre Rock Creek. Erika and staff have been amazing throughout the entire process. We hope that my mother in law will enjoy her time at Aspyre.

St
Review №7

We have been very pleased with the care provided at Wingsong. The Activity Director and Nurse are awesome! The caregivers are attentive and food is good. The facility is clean and cheerful. It’s such a relief to know our loved one is well cared for.

Ma
Review №8

Our entire experience with the staff at Windsong at Rock Creek was magnificent.Every CNA should be taught the way these caregivers are taught. I have recommended them to anyone who will listen. You people are amazing. Keep up the good work.

Br
Review №9

This will be the 3rd time that I have applied for caregiver at Greeley windsong and they call back for a interview but they never called back for orientation . And Im a very hard worker and all of the residents like they are my own family . So please reach out to me I really would love to work for this company .

je
Review №10

When my loved one moved in, the Executive Director at the time made us feel cared for, and she created a very compassionate environment. Since that time, the staffing turnover has been immense at all levels. To their credit, they have kept a few of the best staff members, including the activities director. Carina does an amazing job trying to engage the residents. The difficulties all along for us centered around communication with families. It became increasingly problematic to know what was going on, and to understand how loved ones were being cared for, which should have become a priority when families weren’t able to visit due to covid. On top of that, there were medication errors and many short staffing problems. In the end, when my loved one passed, I did not even receive a sympathy call or card or acknowledgment of our loss, despite that being his home for more than 2 years.

Ch
Review №11

The staff are very caring and passionate about their work! Beautiful community inside and out!

Sa
Review №12

Caring, well trained staff. Communication is great from emergencies to activities.

Information
69 Photos
12 Comments
4.7 Rating
  • Address:3150 Rock Creek Dr, Fort Collins, CO 80528, United States
  • Site:https://aspyrerockcreek.com/
  • Phone:+1 970-372-5838
Categories
  • Assisted living facility
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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