What a pleasant experience! I was lucky enough to be able to get slotted into a cancellation appointment so I was seen the same week that I called. The scheduler was accommodating and pleasant. When I didn’t have an available printer, she just asked me to show up 15 minutes early to fill out the new patient paperwork. I did that and was called in for my appointment within 5 minutes of the scheduled time. I waited less than 5 minutes for Kristin Kennedy to come into the room. She was professional, caring and very efficient. My issue was a minor spot on my face and she assured me that it did not have any indications of being cancerous. She gave me the option of leaving it or having it removed. I opted to have it removed and I was out the door within 30 minutes of when I arrived. If I could give 6 stars, I would!

Dr. Molly Eisner, is the best. She always explains in detail what she is observing. Dr. Eisner has the best patient care, kindness, ask you to explain what your concerns are. Reassures you that most of my moles are genetic, no need to worry. Jean her assistant is kind and very through in reviewing your history and if any changes need to be recorded.I share with family and friend the excellent service Dr. Eisner performs.Donald M. Daniel

Fast appointment, sweet, caring staff. It does take a while if you are a new patient to get an appointment but I had a great experience. My doctor was informative, and listened to my concerns and put together a plan for me. Thank you so much

Dr. Eisner is the best!! She and her staff always makes me feel so comfortable and at ease during my entire visit. Any concerns that I have are addressed right away, and any questions are answered thoroughly. She keeps track of anything concerning to either of us, and always follows up. When at my appointment, she is so calming, and I feel like she takes all the time I need

I’ve been seeing Dr. Eisner for a couple of years now and have to say how happy I am to have her expertise and knowledge to help me with my skin care.This folks in this office are friendly, professional and efficient.I highly recommend!

Dr. Mark Zalla and his assistant Lee were wonderful. Informative, caring, and just really kind - as well as fixing my problem. Lee was gentle and thorough as she finished the process. The best experience that says something when I really didn’t look forward to it. Many thanks.

I am very satisfied with dermatology associates of Northern Kentucky, I have been going to them for many years and dont plan on leaving anyway soon. Everyone is very nice and knows what theyre doing. They have a great staff.

I had an excellent experience with the staff at this office. From reception, to treatment to check out these folks are friendly, efficient, respectful of my time, and caring. I cannot think of a thing to improve the experience.

I went for my yearly checkup (since having basil cell cancer) and was taken at my appointed time. When I was checked into my room I was asked if I had any changes in health or medicine and if I had any concerns. I mentioned an area I thought was a spider bite that my regular doctors group saw and comment was they had never seen anything like that and to keep an eye on it. Not only did Dr. Mark Zalla do a thorough exam of my body, from head to toe, but he first looked at the area of concern. He found two splinters he removed and put ointment and a bandage on and said to contact them if it did not disappear soon. He took his time and I was not rushed. He wrote down his recommendations of some over the counter items to help with the acne I have developed in the mask area and then also called in a prescription for additional aid. He took his time explaining each item and then wrote down the over the counter ones so I would know exactly what he was recommending. Before leaving he asked if I had any other concerns and had me call back if the acne did not clear up. Very thoughtful and understanding.

I continue to be impressed after every appointment with Dr Eisner. She is so very thorough/professional, in addition to being very helpful and easy to talk with! Everyone at the practice is very pleasant; office surroundings very clean. A top notch business!

I have been a patient of the Dermatology Associates of Northern Kentucky for many years and have been very pleased with the care they have taken of my skin needs. They have performed cancer surgery on me and other procedures. Their actions are gentle and considerate and their staff most courteous. I recommend they without reserve.

They were very accommodating and the scheduler went out of her way to schedule me for a earlier appointment date than originally planned. On the day of the appointment I was promptly called in at my scheduled time. Very respectful of my time, yet very thorough and did not rush through my procedure. I am very impressed with their professionalism, flexibility and patient friendly environment.

I was in the area of my dermatologist appointment after running a few errands on the day of my appointment. I thought I would just let the front desk personnel know I was a half hour early for my appointment at 2pm. To my surprise they took me early! Dr. Eisner staff is always pleasant and accommodating. Dr. Eisner is wonderful very professional, knowledgeable and such a lovely woman. I tell everyone I know about her and the staff!!

I have to share a very positive review for all the ladies I came in contact with during my visit. From the front desk to the payment desk was a very positive experience. They are very caring and professional.

Very professional , accommodated our schedule changes and made our new appointments right away.We have been going to this office for several years,we schedule a appointment a year in advance and drive from Florida because the Doctors are the best !!

Dr Eisner and her staff are so professional and friendly. They are usually always on time, take all the time you need to explain your medical issues and answer your questions. I have been going to Dr Eisner for years because I am so pleased with her care.

Have been going to Dermatology Associates for years. The staff is always friendly and efficient. Dr Zalla is always ready to answer questions and provides excellent care for me. By following his instructions, I have avoided damage to my skin.

I recently had a visit for my check up and a suspect cancer spot. From the time I arrived I was greeted with friendly competent staff who carefully cared for me every step of the way. They explained everything in detail and removed the suspected spot with a biopsy procedure. Simple, painless and completely professional and thoughtful. I would not go any where else!

Everyone from the front desk to the Dr is amazing! You feel like a person instead of a patient.

Everyone was very helpful and kind. Answered all my questions and concerns. Would recommend this group to anyone needing help.

I completed my Dermatology visit with a complete body scan for moles, and other skin spots that I was concerned about. Doctor Susan J. Bushelman was very through with my exam. She was very experienced with all Dermatology skin issues and after my exam, I felt so relieved that my spots were only common Seborrheic Keratoses. The check-in and wait time was very smooth and brief. I suggest to anyone with concerns of skin cancer to make an appointment with this Dermatology Group.

Friendly staff, thorough with options & advice making me feel well informed whenever I visit the office. Even through any procedure I know I am their priority and in excellent professional hands.

No complaints at all. Dr. was very nice. Hoping for a good report. I plan on making another appointment to have her check some others spots.

Dr. Eisner is very kind and professional.It is always a pleasure to see her and her assistant, Jennifer each year.

RECEPTION TO DR. VISIT TO NURSE INSTRUCTIONS IT ALL WHNT VERY WELL AND EVERYONE WAS SUPER NICE.

I always have a great experience with Dr Bushelman. She is very engaging, professional, and always listens to my concerns. Her staff is equally as engaging and polite. I definitely recommend my friends to Dr Bushelman.

Dr. Eisner is very professional and thorough with her explanations of every procedure and medication. I have complete confidence in her as my physician.

The staff and doctor were awesome! I highly recommend this group!

This office has a very nice and helpful staff. I never have to wait long and the whole experience is efficient and pleasant. I highly recommend this doctors office.

Beautiful waiting room, but you dont have to wait long. Check in very nice, extremely nice Dr. and nurses. Great experience !!

My experience was professional handled. I would recommend anyone to come here.

My appointment yesterday was one of the best medical experiences I have had. From the check in counter to transitioning to the check out desk everyone was very nice and professional. Many times you feel like a number getting pushed through a visit. Not here! The nurse and doctor both spent time to connect and answer all questions I had without feeling rushed. Just really an overall great experience. I highly recommend.

I cant remember her name, but I get a whole body checkup every year because I had skin cancer twice on my nose before. She knows what every little mark is and is very good and smart.

Dr. James Zalla along with the entire staff are a professional and pleasurable group. Dr. Zalla has a pleasant approach with a sense of humor that makes the appointments with him relaxing and enjoyable. Dr. Zalla is one of the best dermatologists at his trade.

Very friendly and so kind. Thank you all for welcoming all who enter your office

The staff - from those in the check-in area - to the nurse and the doctor were competent, friendly and confidence-inspiring.

Dr Zalla is very thorough and explains his findings in understandable terms so that you know the condition of your skin and how to protect it.

Cant ask for a better person to take good care of patients. Kristen Kennedy will and always listen to the patients needs.

Everyone was so nice and friendly. Feel like I got excellent attention on my check up. Would highly recommend them for all your skin care.Have a great day. Sam

The Dermatology Associates of Northern Kentucky are a wonderful group. I had a positive experience. The staff and physicians are kind and professional.

Received an appointment very quickly with Dr Eisner. She is so upbeat and nice and took care of the spot on my arm swiftly and painlessly!

The staff was running behind schedule (and I had come in early). However, they were able to see me and solve my skin issues. Did not feel rushed.

I moved back to Colorado after having an appointment with this office and loved their patient care and approach so much I now have telehealth appointments because I didn’t want to switch

Dr. Buschelman always blends the right amount of analysis with a caring approach to my visits.

I had my first visit on Monday 6/28/21 and it was a pleasant one. The staff was nice and I had little to no wait time from the time I checked in till the time the provider came into the room.

Horrible experience, I do not recommend , I live 40 minutes away, had an appointment for my daughter at 1040, when we arrived we were informed our appointment had been cancelled. They said a text was sent to reschedule, who in the hell cancels or rescheduled an appointment with a text? I called to make the appointment, I didn’t text. And why did the office sent me papers for this appointment after they claim the appointment was cancelled? WHAT A JOKE! My time and my daughters time wasted! You better bet if you miss an appointment they want to charge you a fee, what fee do we the customers get to charge? I had to leave work early and my daughter had to be pulled out of school early for nothing!!!!!

I am a new patient and didnt know exactly what to expect but everything went very smooth and as for Dr. Eisner she went above and beyond. Then I received something that very seldom happens in todays busy world, Dr. Eisner actually followed up with me to find out how I was doing. I would recommend Dermatology Associates of Northern Kentucky to anyone with skin conditions.

Staff very professional and caring, everyone was very friendly. I received great care and a complete examination. Doctor explained everything and answered all my questions.

Excellent staff. Very knowledgeable and wonderful customer service.

Everyone is so great here! The staff is very friendly and helpful. Its a great place if you are looking for a Dermatologist. I highly recommend them.

The appointment was handled very efficiently and Dr. Zalla and the nurse were very pleasant. My concerns were handled in a thorough and professional manner. Mary Barver

I am a returning new patient and they really went beyond expectations to get me in to see someone right away. Speaking of someone, Dr Susan Bushelman is very attentive and helpful. She answered all my concerns. I look forward to returning if an issue comes up.

Dr. Bushelman & her staff were very professional. They took the time to ensure that I understood the issues and proposed solutions. Highly recommended.

Excellent practice. I had a thorough visit with Mae. She is knowledgeable, listens to my concerns and has good advice.

I received prompt advice on my skin condition which rested my mind on the severity of its nature. I should have scheduled this appointment sooner. Very professional office visit.

Everyone was friendly, professional and attentive to my care. I recommend Dermatology Associates of Northern Kentucky to anyone looking for a dermatologist!

It was nothing but a great experience . Friendly , knowledgeable staff . I really have never had a Drs ., office experience that was as great as this visit was . Thank you so much .

Dr. Molly is wonderful! She listens to each issue and examines whatever the concern is then explains exactly what she sees and what can be done to correct, conceal, or resolve the concern. I have confidence when I go for my yearly scan that is something is amiss, she will find it!

Very friendly and professional. They take the time to explain the things and answer questions thoroughly.

Great team of care givers. Very professional and friendly. Very little wait time and scheduling was easy.Have been a patient for many years and always received excellent care.

Kay stated it was the best exam she has ever had, and loved the doctor.

Annul screening visit was handled professionally and thoroughly. Highly recommend!

I started seeing Dr. Molly Eisner about a year ago. During that time she has addressed many cancerous and precancerous areas. Unfortunately I am blessed by light skin and eyes that are not conducive to high levels of sun exposure. I failed to take this into consideration throughout my childhood and many years of outdoor work. Dr. Eisner is so very compassionate and caring about her patients and their needs. Each and every time I have been well cared for by her and each of her staff. I have received care from Dr. Mark Zalla as well. He, too, is much like the others at this location. Each and every person I have interacted with has shown the utmost in care and professionalism. If you are searching for a dermatology center, I highly recommend this group.

Always willing to listen to you no matter how long it takes. Great Drs and staff!!

Would highly recommend this practice! Was treated with the utmost courtesy and professionalism from everyone . Thanks too all!

The entire staff was pleasant and welcoming. Did not have a long wait and all my questions and concerns were answered.

I received top notch professional care and service from the staff at Dermatology Associates of Northern Kentucky during my recent visit. They addressed my medical issues and concerns with compassion, precision and promptly took care of me. I recommend them highly.

I have two chronic skin issues and Dr Zalla lead me through discussion of both them and any new developments which resulted in identifying an emerging issue that he was able to take care of immediately. He listened and thoroughly explained everything I needed to know.

The Physician Assistant, Mae Dinn, is thorough and listens closely to my questions and concerns. I have complete confidence that the care I receive in this office is superior!

Dr Eisner and her assistant,Jennifer, offer the most thorough care. I entrust all of my family to them and they treat us like one of theirs. TOP NOTCH CLINICIANS WITH A SMILE!

Mae Dinn is the best! Very thorough with her examination and explains everything well.

I have been a patient of Dr. Eisner’s for many years and have always been impressed with her knowledge, experience and personality. Her nurses are friendly and appear to work exceptionally well with both patients and doctor. The office is well taken care of and the office staff also does a great job.

Great visit ,The staff was friendly and efficient ..I was see at the appoint time I was given without a waitDR James did a through exam and treated areas that needed attention .

Dr. Mae Dinn was so nice, patient and caring.I was very nervous about the procedures I had done and she made me feel very comfortable. I would highly recommend her ! 🤗

Just a bunch of growths including a sqaumos (sp) cell . All w ere easily removed .Dr Zalla and his assistant know their stuff.. Only a five minute wait

I was seen on time. I arrived about 8:20 for an 8:30 appointment. I was in the care room about 8:35 with a nurse. The doctor was in about 8:45, performed my exam and asked a few questions, and I was done before 9. With my next annual appointment scheduled.

All of the staff is very nice. The work the doctors do on cosmetic issues is amazing!!! Some of the staff is a little too caring but care enough to hound you to wear sunscreen.

Dr. Eisner is such a caring and capable doctor. She goes above and beyond to make you feel comfortable and educated on your needs. One of the best doctors I have ever seen!

The nurse was very caring and very helpful. Dr. Zalla was also very caring and very thorough. I felt I was in very good hands.

Upon arrival, the staff was very welcoming, accommodating, and informative. We immediately felt comfortable. Dr. Bushelman was very knowledgeable and thorough and helped ease my young sons apprehension about his visit. I would highly recommend her. We were very pleased.

Professional, clean and friendly. The entire staff does a great job. Dr. Molly Eisner is just such a genuine, kind, attentive doctor. She is a 10 out of 10. So happy this office is right here in Florence.

Even with a morning technology glitch Dr Eisner was on time. Efficient and extremely personable. Remembered my situations from the last visit and exuded confidence. Treated small areas that needed attention and advised of the areas that were innocent :) and needed no treatment. Highly recommend!!

Dr. Mark Zalla is very thorough in his examinations and explains what he is seeing and evaluating as he checks for problems. Wonderful manners and the best dermatologist Ive used.

Very caring, informative and kind to my 14 year old. She struggled with primary care not being able to help her skin issue. One trip and a medicine change and she is so much better!

Dr. Kennedy ,l trust herShe is also kind and considerate .

Waited 25 minutes beyond my appointment time with no updates until I went up to the desk

They have the absolute BEST Cosmetic Dermatology team in the Cincinnati area. I trust them for all of my dermatology needs. 💯

The entire staff is friendly and efficient, yet I never feel rushed.

Fantastic friendly staff. Felt the exam was thorough and professional. Definitely recommend.

My first time at this business. Friendly, prompt and whole office runs like well run machine!!

Dr. Bushelman and staff are all very professional and pleasant. I felt very confident with their care plan. They made me feel very comfortable.

I have visited this office a few times and have been very impressed. The staff is very friendly and helpful. The doctor takes the time to listen to concerns. I never feel rushed.

Wonderful treatment and wonderful people!

Really great staff. Very helpful and always smiling. Dr. Molly Eisner is the absolute best!

Professional, friendly staff. Clean office. Always helpful and efficient.

The appointment was in the same month I made it. The staff was professional and courteous. The appointment itself started at the actual appointment time. Even in a COVID environment, it all went well I could not be more pleased.

Love the staff and very helpful with patients

Dr. Molly Eisner is so nice and makes you feel at ease. All of the nurses and staff are very nice also. I highly recommend them all.

From the moment I walked in everyone was friendly and eager to make sure my appointment would go smoothly. My wait was less than 5 minutes. Dr Mark did a super exam and I was on my way. Dr Mark is the best!

Enjoy having Mai Din.