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Fayette Eye Clinic
128 N Park Dr, Fayetteville, GA 30214, United States
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Fayette Eye Clinic

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Er
Review №1

Dr. Eichhammer and his staff are superb at the Fayetteville location. Super friendly and awesome customer service. They are very patient and take care of you.

Ba
Review №2

Super friendly! Super clean!They treated me like a person.They had my glasses when they said. The lenses where cut correctly. The frames needed no adjustments. It was a fantastic visit.

Gi
Review №3

I couldnt be happier with Dr. E and his staff! This was my first visit to him and I was welcomed and treated like family. I would recommend this office to anyone and everyone!

Rh
Review №4

Fayette Eye Clinic has been my doctor for over twenty-five years. The Doctors are very knowledgeable. They have taken wonderful care of me at each visit!

Te
Review №5

Really great experience. Dr. E is so knowledgeable and took his time explaining my eye condition. I felt heard and validated. I will definitely return and refer others!

Sa
Review №6

Dr. Robert Eichhammer and his entire staff are very Professional and knowledgeable of the services they provide for their patients. They are a Friendly Group of People who takes Pride in what they do. I thank God that He chose this Medical Team for me to receive professional care.

Se
Review №7

Very efficient in what they do. Been with them more than a decade and will absolutely recommend it to you especially if you are finding it difficult to get the right fit for your eyes

Mi
Review №8

Staff, technicians and Dr. Eichenhammer were knowledgeable, professional and courteous. Plenty of text message and appointment reminders. Also accept insurance!

Al
Review №9

Dr E and staff are really helpful. I’ve been using them since I moved here 9 years ago. I highly recommend them.

Ke
Review №10

Been a patient for 47 years. Always been taken care in a most professional way.

Li
Review №11

Dr E. is so nice. Makes you feel so comfortable thru the exam. Doesnt rush answers all questions.

Jo
Review №12

Excellent service. Caring staff and doctor.

Vi
Review №13

I have always had good visit and was treated with kindness.

Ju
Review №14

Young lady at the reception desk had a nasty attitude. I stopped in and her behavior made it obvious I was not welcomed as a potential patient.

Ja
Review №15

They do a great job DrE is one of the best DOSENT miss a thing.

Ch
Review №16

The entire staff is welcoming & helpful. Plus, the Dr. is nice, knowledgeable & thorough!

St
Review №17

This was my first time to this practice and I enjoyed the experience. I was able to get a same day appointment after losing my prescription lenses the day before. All the staff were Friendly and professional. Dr. E was very thorough with his exam. I appreciated being able to see my eye scan; for $39 it was worth the peace of mind to know there were no issues. Best part was no dilation!

Re
Review №18

I have never had a negative experience at the Fayette Eye Clinic. They are professional and friendly. They truly care about your total eye health.

Am
Review №19

Excellent staff and Dr. E. is so thorough!

Ji
Review №20

The staff is very friendly and helpful. Dr. Eichammer is always cheerful, professional and extremely knowledgeable; he has certainly helped me and my family.

Ja
Review №21

Everyone is polite, friendly, and effecient. Dre is like family.

Gi
Review №22

Staff is very friendly and professional. Dr Eichhammer is very patient and knowledgeable.

Ar
Review №23

Always get top shelf service from staff...start to finish.

an
Review №24

Dr E.is a wonderful doctor.....such a wonderful way with his clients....very nice staff also,,,very helpful

Ju
Review №25

Great customer service! Very nice and professional physician and staff.

Sa
Review №26

Have been going there for years and have always been greatly satisfied with everyone in the office

Ja
Review №27

Staff is super nice and doctor is very attentive and addressed all of my questions. Very nice experience.

Ti
Review №28

Friendly service. Doctor was very through and listened to me explain my situation. I called and they squeezed me in the same day.

Da
Review №29

First Class eye care from a long time professional, Doctor E and his warm and welcoming staff.

An
Review №30

I have been going here for almost 10 years. I love Dr. Eichhammer, over the years the office staff have been hit or miss but overall I have loved this place.

Su
Review №31

I absolutely love Dr. E. He takes the time to explain what is going on with my vision and what can be done to improve my specific situation. He is caring and knowledgable. I have moved out of Fayetteville but I still come back to Fayette Eye Clinic because of Dr. E.

Be
Review №32

Dr. E has taken care of my family’s eyes for over twenty years. He is caring and conscientious and he truly cares about his patients. You can’t go wrong with the professionals at the Fayette Eye Clinic.

ca
Review №33

Great eye care clinic! Doc was cool. Everyone was nice. Good assortment of frames. I definitely recommend this place!

Ba
Review №34

You will receive excellent care and concern for your eyes. I have been a patient at this clinic for 20+ years with Dr. Eichammer. I love the attention that he has given to my eyes!

Li
Review №35

I have been going to DePoe eye clinic for one year now, I am very please with the service and the team is outstanding.

Jo
Review №36

Great easy experience great staff .Dr.E is cool as a fan

Da
Review №37

Very nice, professional and courteous. I broke the arm on my glasses and they not only ordered my new glasses but the found a frame to put my current lenses in. I can see😊

Pa
Review №38

No wait, everything went smooth. A great visit.

Sh
Review №39

Dr Eichiemer is always very informative and explains everything about your eye health. His staff are kind and courteous.

Ve
Review №40

They make you feel like family and answers all of my concerns and questions.

Ro
Review №41

Dr Eichammer is wonderful! I recently had retina surgery through Eye Consultants of ATL and have been to several follow up appointments with them since then. My surgeon never seems to have time to answer my questions or address concerns. Dr. Eichammer took the time to answer my questions and explained that a cataract may be responsible for the vision problems I’ve been having since surgery, which gave me some hope! My surgeon with Eye Consultants never took the time to explain that to me. I’ll be scheduling cataract surgery in the near future. Please tell Dr Eichammer how much I appreciate his knowledge and compassion. Thanks. Rod Attaway

Ba
Review №42

They are very professional and knowledgeable. Dr Eichammer is the best.

Sh
Review №43

This was my first and last time going to this eye clinic. The staff was not friendly nor helpful in anyway to a new patient at their facility. I asked if I could be given the prescription for glasses, so that I can purchase them at a later time. The doctor said it was okay. The person at the front wrote the prescription out but did not specify which was left or right. She also did not include the PD information. I called back to get clarity about it. The lady said they were not allowed to give out that information at all. I asked why is that when you all just did the service for me. I stated she stated that the person does it as a courtesy and it is not completed by the doctor so it can’t be given out. I was appalled by to hear that crazy explanation. The way it seems as if it’s a problem that I am getting glasses elsewhere because I did not like any of the frames. I have already given you money for the service you provided so why is that such a big deal to just give out a number. So I called my previous eye doctor and they were able to give me the PD over the phone without hesitation. So it is safe to say I will not be returning to the Fayette Eye Clinic ever again. I only came because it was referred and close distance to my house. I will not recommend this place to anyone else.

Ma
Review №44

Been going here for years, since before they closed the East Point office. Dr. E and his staff have always been on their game and take care of my eyecare needs. Any worries that I may have about my vision are always addressed in a simple, honest manner. Love, love, love Dr. E!

Ba
Review №45

The entire staff is professional, friendly, and polite. I highly recommend them.

JR
Review №46

Excellent service Everytime. Been with them for decades.

La
Review №47

Friendly doctor and staff. They have been taking care of my eyes for years. Office visits are fairly quick and easy.

Ly
Review №48

Very good doctor and friendly staff

De
Review №49

Very friendly Staff and courteous

Di
Review №50

Dr. E is very thorough and explains things very well.

ev
Review №51

Dr. E and his staff are always pleasant and professional. There Covid precautions are in line for maximum safety. There is never any pressure to buy expensive glasses or add-ins, but as a customer you are kept well informed of options that fit your wants and needs.

Ma
Review №52

Dr. Eichammer (Dr. “E”) and his staff are friendly and professional. I always enjoy my visit here. Our family has received our eye care from Fayette Eye Clinic for years. Highly recommend!

Ju
Review №53

Waited 3 weeks for glasses and now I have to wait again . they sent the wrong frames , manager was not helpful she a complete. ..... not gonna say the word . excuses of her being gone due to funeral , i did not ask about your personal life . I sat there and pointed out the okleys I wanted and specifacally said black Oakley sighn not a flag . she was not helpful at all just told me you just have to wait until the come back , no time frame .wont be returning there anymore just pick up my glasses. in another 3 weeks or more im sure .now they have to reorder the right ones😠

le
Review №54

Dr. E is the best eye doctor! He does a good job explaining issues as it relates to your eye.

Ca
Review №55

Staff is very friendly and professional. They assist with every and question that we have. They are very thorough.

Be
Review №56

They were amazing!!! So informative and polite.

Ma
Review №57

Great customer experience. These are Good people.

Ju
Review №58

The practice is very professional. I have been a patient for many years and am always happy

Mi
Review №59

Very well trained staff

El
Review №60

My family and I have been patients for 10 years. Today we learned that all patients are being forced to agree to a Optos Retina Imaging exam that insurance does not cover @ $39.00 copay in addition to an additional charge for astigmatism fitting for toric contacts. I understand the rising costs in Healthcare and can appreciate the toric charge but the Retina Imaging mandates are not necessary according to the Mayo clinic research. This has been optional consent in the past. We will be finding another service in the future. Another grievance is that I overheard office staff discussing my disappointment with the new forced policy amongst each other while I was waiting in lounge for my son with other patients and staff within ear shot.... very unprofessional.

Ch
Review №61

This is clinic is absolute scam and rip off! Since Covid19, they now require all of these charges that never were in place before such requiring a picture of the back of your eye which has always been optional but now is required ($40). FIND ANOTHER EYE CLINIC and save your money as well get better care for your eyes!

Te
Review №62

Dr. E is excellent. I found that the billing information provided by DePoe’s back office to not be accurate and this continues to be a concern to me.

Je
Review №63

I have always used the Depoe Eye Clinic in Jonesboro and have always been satisfied. However, due to moving farther south, this was my first time going to the Fayetteville location. Everyone I saw was very personable and knowledgeable. Dr. E took him time with me so I could understand the change in my prescription and what my options were. I have found my new Optometrist at the Depoe Eye Clinic in Fayetteville!

Ke
Review №64

Enjoy Dr. E and his team. Always professional!

So
Review №65

Dr. Eich and his staff are fantastic with their care for you.

Le
Review №66

I have been going here for years! I have been happy with the service and staff up to now! I have always got my glasses at the office. I am getting older and I need special glass that they do not carry. I ask for my prescription and the young lady wrote it out and gave it to me. I went to purchase my glasses on line and found out she left off my ADD for both my eyes and my PD. I called the office back and she refused to give it to me. This is my eye doctor not my glasses doctor. I should be free to go anywhere to purchase my glasses and everything on my records are mine! I will be finding me another Doctors offices for my family that respects us and our needs and rights! This is not how you treat a loyal customer who has been with you for many years. My children, my wife and myself have been going every year for as long as I can remember!

Gr
Review №67

My family and I have going here for years. We have a seen a change in staff over the years. Last year when I was there for my yearly exam. The lady at the front desk had a horrible attitude. She needed some customer service training.

Mi
Review №68

The # one staff out of all the Franchises and Taylor rocks

To
Review №69

Always enjoy my experience at Fayette Eye Clinic. Thanks Dr. E. and Staff!

Jo
Review №70

Very nice staff, fast service.

le
Review №71

Always a pleasure seeing everyone there

we
Review №72

Always very good and friendly.

Re
Review №73

It’s ok, whenever I try to go get my Vogue glasses adjusted it will ALWAYS TAKE MORE THAN AN HOUR!!!! So then I have to leave and go finish my other stuff like grocery shopping. Then I never have time to go back because they’re closed!!!! 😡😡😡😡😤😤😤😤🤬🤬🤬🤬👿👿👿👿

Ch
Review №74

I have never been so disappointed before with an establishment as I was with this one. I ordered contacts back in August was given the wrong contacts. Called to get them replaced and I had to drive back to the office. When I get to the office a month later, they tell me I owe a $130 fitting charge that I never received communication for and they cant order my contacts without paying the charge. I proceed to call the office manager in another office (Michelle) five or six times and no response. Called again in November no response. Today I called and was told I need to bring the contacts back and they will waive the $10 shipping fee that they first said they did not ship to home addresses. However, I have to drive the 42 miles back to the office to take the contacts. Jessica tells me that we are both busy people and dont need to go around and around about this. They have to return the contacts before they can order them. I have not had contacts since August. She ask me what would I like for her to do-I just told her to refund my money. Very upsetting that I cant get a box of contact that is owed to me after the office ordered the wrong prescription. What happened to for your inconvenience we will give you this or I apologize and we will waive this or that? This was not a good first impression. Needless to say-Im taking both boxes back when I get a chance to drive 42 miles one way.

RE
Review №75

😡😡😡😡😤😤😤😤🤬🤬🤬🤬👿👿👿👿It’s ok, whenever I try to go get my Vogue glasses adjusted it will ALWAYS TAKE MORE THAN AN HOUR!!!! So then I have to leave and go finish my other stuff like grocery shopping. Then I never have time to go back because they’re closed!!!! 😡😡😡😡😤😤😤😤🤬🤬🤬🤬👿👿👿👿

Ar
Review №76

Extremely friendly and competent

Ro
Review №77

Great Dr. Who cares about his patients, and great service. The tech was very fast and nice made my visit very enjoyable. I will use only this eye center for my eye Care and will recommend them to everyone.

Gi
Review №78

The Dr. is so nice. One of the staff members is very rude. The younger lady at front is okay. The other lady with Brunette hair who sits in the back is very snappy and rude. It;s a way to talk to customers.

Lu
Review №79

I was able to make a next- day appointment for for an exam and contact fitting. Dr. E was very kind to spend a few extra minutes with me to discuss the pros and cons of LASIK.The staff is truly there to provide care that is the best for the patient, not to promote products or services. My experience was great.

Ze
Review №80

I called to register with the provider and once I mentioned my last name, the lady over the phone said we do not take clients with the insurance you have. I am certain of my coverage and I was provided this clinic as one of the practices recommended under my insurance cover for eye care. Only after I told the lady who picked my call that I have registration number, she started to change course, at this point I decided to let her know I am fortunate to choose a provider who does not discriminate based on last name.

Te
Review №81

Friendly, knowledgeable, and easy to access

Ev
Review №82

This is a great atmosphere, friendly and personal. The care is excellent. It is a welcomed change from the impersonal, institutional feel that you find in health care more often than not. Fayette Eye Clinic is just the opposite.

Te
Review №83

I am very pleased with the results of my annual eye exam. The staff is very friendly and knowledgeable. I was not rushed. Dr. Eichhammer thoroughly explained everything and even made eye dilation pleasant.

Je
Review №84

Went in to buy a new pair of glasses for a difficult to find size and was denied being able to look at the selection. Waited 20 minutes for someone to help me and ended up leaving. All I wanted to do was make sure they had something that would fit before wasting both my time and whoever was supposively going to help me. Absolutely ridiculous. Ended up taking my money elsewhere.

Br
Review №85

Fayette Eye Clinic is by far the best eye clinic Ive ever been to. Very professional staff that will help you with all your needs. Dr. Eichhammer is the best!!

Mi
Review №86

Love the staff and Dr but the last few times I went the wait was SO LONG. It was almost 1 1/2 before I was even seen.

Je
Review №87

Great place had no problems was in and out in a timely manner.Dr. and staff are great people very knowledgeable .I promise you you will love it.

Ca
Review №88

I have been going to the Fayette Eye Clinic for a very long time (nearly 20 years???). I have always enjoyed the courtesy and professionalism of the front staff. Yes, staff personnel have changed, but Dr. Eichhammer seems to know how to bring in excellent people who continue to do a superb job. Dr. Eichhammer himself is the best of the best. Never in a hurry, Dr. Eichhammer makes certain a patient fully understands what is going on and what options are available to him/her should the need for treatment be needed. He is pro-active in checking for any possible change in eye sight and works well with communicating with other doctors if necessary. In my case, I am a Type 2 diabetic so I feel very reassured when he gives me a thorough exam and lets my physician know about the condition of my eyes.

As
Review №89

Great care, pleasant offices, friendly and helpful staff and doctors who take time to talk to you in easy to understand terms. I wouldnt go anywhere else!

ky
Review №90

I went to Fayette Eye Clinic for my contact lenses to see Dr. Robert Eichhammer for more than 15 years.The location and waiting room is always cozy and comfortable.Dr. Robert Eichhammer is so kind and caring.But, Somehow fayette eye clinic did not accept my spectera insurance since 2 years ago.I was heartbreaking but I had to look for another vision ppo doctor.I went to a one place once but they were lousy , just lousy. I was used to get a so kind and caring premier services from Dr. Robert Eichhammer so that made me come back after 2 years,even my vision insurance dose not covers everthing for out of net work vision providers.It was worth to see Dr. Robert Eichhammer again for a professional, kind, caring , personal services and best of all I CAN SEE BETTER !!!.

Va
Review №91

Love this place. Everybody is so kind.

An
Review №92

Love the staff! Too bad they dont accept my new insurance.

Sa
Review №93

Very friendly staff and Dr E is great!!!

Information
12 Photos
93 Comments
4 Rating
  • Address:128 N Park Dr, Fayetteville, GA 30214, United States
  • Phone:+1 770-461-3060
Categories
  • Eye care center
  • Medical clinic
  • Optometrist
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–5:30pm
  • Friday:8:30am–5:30pm
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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