I have been doing business with this store for a long time and will continue doing so. Excellent customer service and attention to detail! The on site doctor is professional and is easy to talk with about any questions or concerns. Daniel the manager is always welcoming and knowledgeable. I recommend this establishment to anyone that needs eye care. You wont be sorry.

They offer great service and they make sure that they can accomodate with your needs. Also Karely has been really helpful to me and she will provide you the best customer service.

Karely was extremely pleasant and attentive! She answer all of our questions and was very detailed thank you!

Karley did an awesome job helping me pick out glasses! Thanks so much ❤️❤️

When I come to this store its amazing how Daniel just knows my hot style. Thanks

Good customer service , go to karely she’s very helpful!

Found out I needed glasses my stepdad told me about a good place in the mall so I decided to go and I’m glad I did great customer service very friendly and quick thanks for everything will be going back anytime I need something and thanks to karely she is amazing very helpful I’m very satisfied with her service

If you’re looking to get your prescription filled or get your eyes checked, this is the perfect place !! Would highly recommend. Staff are always helpful and welcoming, speedy service, and wonderful atmosphere. Definitely a 5/5!

Very good sevice and went above his call of durty. Very happy and you will be too.

The service was the Best i was greeted by karely and she explained all the deals they had. The procces was so Quick for my contacts and she even gave me 2 months of contacts supply for free!!!

The service was great! Karely was very kind helping me select my glasses and made the procces Quick and easy

Awesome Customer service Daniel is really nice goes above and beyond to make sure your needs get met overall very pleased with my new glasses I was pleased I brought my mom and and sister very happy 🤓

Great service I got my glasses and my eyeglases less than one hour. Really high recommended

I have been coming to this Site for Sore Eyes location for years and now I bring my husband here too. The staff is always very friendly and Daniel always goes above and beyond to make sure we are completely satisfied with our glasses.

Absolutely my favorite place to go when I need something to be done. They handle things FAST AND CHEAP!The staff is always bubbly with personality and ready to help!Hands down the best eye place I have ever gone too!Recommend everyone go here! They definitely take pride in their work!!!!Thank y’all for everything y’all do!

I was satisfied with the glasses he made for me. They’re awesome at their job they were able to complete my glasses very quick like no other place. I definitely recommend going here!

I love this place. All the staff here are very friendly. Especially Dan , he is so nice and very customer focus. Also, he is very efficeint. Compare to other eye store I have been, this is the first store I have experienced where I can immediately get my finished glasses in an hour. The staff here in Fairfield Site for Sore Eyes, have great customer service. This is the best eye care store that I went to. I will certainly go back here in the future.

I enjoy my experience every time. The prices are great and the customer service is excellent. I’m thankful for your help every time.

Gretlat selection and prices, legendary service, helpful staff on every shift. Exemplary businesses.

Site for sore eyes, man im so happy doing biness with Daniel hes very professional and works with his costumers really good I have a wonderful experience every time I buy im a satisfied customer it doesnt get any better.

Very dependable Very ProfessionalI got a pair of glasses from him And I am satisfiedVery good choice

I went in today with a scheduled eye exam & the customer service I received was more than welcoming. I arrived right before my appointment & was able to get all my questions answered. They have great deals & also my eye exam was great & the staff was wonderful. I would recommend anyone to this place because you receive a great experience.

Very helpful and nice people!

Great service, nice and kind people! Definitely recommend going there. Not only helped my mom out with getting the glasses she most definitely loves, but also helped me with my sunglasses that took a while to fit good.🤩

Been coming here since last year and I went in again to get my new frames fixed with my prescription and still since day one I receive all good attitude, a lot of attention on what I really want done and good environment. They offer really good deals as well. Took my sister with me as well and told me the one in Vacaville we’re never really caring enough on what she was getting or asking her questions to make sure she gets the type of glasses she wants rather it’s brand or not. Worth the small drive honestly.

I went in about a week or two for my first time ever. I had recently lost my glasses and I am blind as a bat. Very friendly customer service treat you like long time friends. I got a great deal on my new glasses PLUS I got to take home with me a cute nice free pair of glasses (of my choice) I absolutely love both of my glasses and I am very happy with everything. I definitely recommend checking the place out!

Got my glasses very fast and good service will be coming back soon

Great service less than one hour

Nice service and good stuff please try this place they are awesome

The man who works very helpful n nice person n do his work very good on the time m evry time buy the glasses here i love this

I wish I could give 6 stars! Not only only did they help me through every step of getting my glasses, but when I broke them at work (months later) they helped me through every step of replacing my frames at a fraction of the price and replacing one of the damaged lenses FOR FREE. They have a huge focus on customer satisfaction. They have a beautiful store. Theyre amazing and extremely helpful people. They even knew me by name everytime I went in to ask for help. I cannot thank them enough and I know I will be getting my glasses through them every time from now on.

If you need glasses please go make a visit, it was a very pleasant experience. They are very polite and help you get the best deal possible! I will definitely be returning.

Many years with this store site for sore eyes. In Fairfield Daniel helped me to get two pairs of glasses today a helpful person and I appreciate his hard work. Their are friendly people. Definitely I would be back again.Thank you guys and thank you Daniel.

Headed to LensCrafters because thats where i usually go and i didnt get satisfaction from the prices/service till i bumped into this place. Walked out satisfied Rocking that 20/20 vision in less then 35mins.

Great hospitality, very nice people! Especially Nora!

Site for sore eyes Fairfield has top shelf service. Very kind and courteous. They will go above and beyond for their clients. Highly recommended

Site for sore eyes has a very nice group of employees at the Solano Mall. I was greeted by Dan who is courteous and professional. He scheduled me an appointment for an eye exam with Dr. Sappal. Who wrote me a prescription that instantaneously corrected my eye sight. I have been wearing glasses for 12 years and this the first time I got glasses that were precise, my eye sight has never been so clear until my visit at This location. Dan gave me a deal for two pair of Caviar glasses that I love. Thanks to the employees at this location I will be back for my next prescription.Ronda

I went into Daniels store and man let me tell you he treat,ed me very well, most of all he was patient in showing me the selection of glasses he was,nt pushy trying to get me to buy just anything,Im a dedicated customer now. Everyone come and speak to Daniel if u want good customer care and glassas youll like wearing

Moved back to fairfield nd had them fix my nose piece when it was time to get new glasses i came here the doctors are very nice bt Nora nd Daniel have to be the worst part after paying $650 the 1st doc over did my prescription had to have a recheck lady doc was awesome bt Daniel ruined it after I told him the left was not correct he became irritated getting disrespectful. As my video I will be sending in u can hear him getting upset i explained im done with this location I want my money back if they cant fix it i was never able to wear the glasses (come to find out doc miswrote it) instead of asking doc he became upset where the manager Nora had to keep telling him to stop nd leave the area. I told her im done today ill b back tomorrow for a refund when daniel threw the policy paper at me and said sorry no refunds. I said ok I will b reporting this to my cc nd corporate. I left i called back to get ahold of manger when I found out nora was the manager. Uhhhh!!!! She begged me to come in to do refund after I explained to her california consumer rights. In which I did since she said she would not be there tomorrow. When I came in everything was ok daniel was in glass cage. When she 1st told me we will refund all bt u owe exam ok whatever... so i would have to pay 70 for exam again when refund whole 650.. ok ... nope she tried to have me sign a new agreement with 6 months payment for 580... i asked since nowhere on paper says refund if she could write it. Daniel started yelling thru the glass nd ended up coming out in lobby to continue to be hostile. I had to tell him several times to get his hand out of my face nd that I was not dealing with him anymore only the manager nora could not even control him. Kept saying how much money they are losing. I explained u wouldnt b losing any if u would have just fixed them nd not got nasty with me thats when he started yelling Jesus which idk what he has to do with anything... i have to call cc tomorrow to see what they did. Absolutely ridiculous and no customer service at all.if the video wasnt 20mins long i would post it bt just becareful... scamers

This is the BEST place I can ever go to for my glasses/contacts! They are amazing in their customer service! Definitely my permanent place to go. Every single one of them are simply amazing!!!!! Thank you guys so much for being awesome!

Daniel and his wife are wonderful people who are the epitome of excellent customer service. They go out of their way to get get it right and, if there are any problems, they try to resolve them cheerfully and at no extra cost. I would recommend this Site for Sore Eyes location without hesitation.

Excellent service! My eye exam was done professionally and with great care for my eyes; especially help on my part picking the number that was better for my eyes, plus he is very knowledgeable about your eyes and vision. Picking out my first glasses was a venture, but once I found what fit and looked decently good on my face, the staff searched without fail to find the perfect frames. They are willing to help in every way. They are very polite and welcoming. My wife is a returning customer for over 12 years, and now I understand why, so I too will be a returning customer for as many years to come.

I had the best experience at Site for Sore Eyes! The people are so nice and extremely helpful and really care about they’re customers. Dan is truly helpful and wanted to make sure everything was perfect for my eyes. I would tell everyone come here. ❤️

The best service you can ever have. The staff are very kind and helpful. They helped me find the best frame that fits me even if i have to try on every single frame they have. The owner gave his honest opinion which helped me choose the right frame for myself. They are very welcoming and they even fixed my glasses on the same day so i can start wearing them again.

I came to Site For Sore Eyes because at the last place I got my glasses, I felt it was rushed and the prescription they gave me made me feel dizzy and weird. I explained this to the staff and the eye doctor took his time with me and was very thorough. Answered all of my questions and double checked everything was right. After my eye exam here, I explained to Dan what frames I like and he took his time helping me find a pair I love! I also mentioned I am on a budget and he helped me not to go over my budget by too much. After receiving my new glasses from here Im so pleased, theyre such a cute fit and they are definitely the right prescription!

I am very happy with time taken to make my appointment happen & for the exam (no rushing) all very professional and friendly!Great variety of frames, and prices.I felt very comfortable choosing and not being pushed into tricky deals.I definitely would recommend this place.

The staff at this branch has been very lovely. My contact lens prescription is taking a few follow-up visits to get right, but Dr. Young has been patient and attentive with making sure I get the right one. The staff is also very friendly :). Thank you!

Great experience. The owner was incredibly helpful in assisting me to find a new look. Very pleased with the choices, and he was able to fulfill my 2 prescriptions in an hour. Highly recommend this store!

I lost my glasses earlier and was desperate for a new pair before night hit, due to poor vision at night. Site for Sore Eyes was able to get me in for an eye exam and out in about an hour. Dr. Young was great and the staff was more than helpful. They worked within my limited budget (holiday season) and got me a great pair of glasses.Thank you again

Dan and Heidi were such a breath of fresh air! They had a sale going on so I got a pair of glasses that actually looked good on me and backup pair as well! They gave me honest opinions on frames that would look good on my face for the type of style I wanted instead of trying to upsell me to just the most expensive pair. I will definitely visit this location for future needs. Thanks guys!

THIS IS MY FAVORITE PLACE TO GO TO !!! Excellent service very fair prices !

Went in there the 1st day and guy told me come back the next day came back he told me too sit down then he went straight too the next customer sat down for 1 hour the lady there was not doing anything but staying on the phone I got up she told her what I’m looking for she told me too sit back down the guy was saying he knows more then my doctor I will never go too this place ever

I had the best experience getting new glasses and an updated prescription! Friendly staff, great service, great prices!

Very excellent place will highly recommend to coworkers, friends and family. The people there are very nice and helped me easily find a pair of glasses that I liked.

Not sure why happen to all the other people on this page.My experience with this place was great.I went in wanted to get glasses and I did not want to buy them online. Sat down ask if I could get help and they came right away.No problems with picking a frame.Got a great price on my frames and glasses.Then my glasses were ready in one day.So may be the people be low went in with a bad attitude came out with bad service.Would use this store again

I called and i was givin a appointment for the same day and within a hour of my call.I arrived about 15minutes late and that didnt seem to stop them from giving me great service and very prompt I was done with the exam as well as choosing a frame in a hour and my glasses will also be finished andcready in a hours time. The pricing was great for my budget they really helped me with getting the glasses and budget i needed

Everytime I go in to get new glasses or Contacts Dan is always very welcoming. They Make my Visit pleasant.

I have no idea why people give this place 4or 5 stars. Went to get prescription for glasses and contact lenses. Their doctor might as well gotten a degree form a cracker jack box. He had no idea what he was doing. Gave me wrong prescription paid over $500 for glasses because of the special lenses I needed and couldnt figure out why my vision was off. Went to a specialist to see whats going on... they said the prescription was completely wrong. Got new prescription and what a difference. Dont gamble with your vision go to a reputable place before walking into this one.By the way Im reviewing this after few months has passed simply because it took me that long to go to a specialist to get a new prescription.

Great staff good deals treats customers like family

I highly recommend this office. Noura is amazing and everyone is friendly. Thank you!

I was trying to call LensCrafters but they never answered, so I called here (site for sore eyes) and the staff were very helpful I got off work later than usual but Dan told me it’s ok and he will wait for me. He was Extremely helpful and had me in and out within 30 minutes with a brand new pair of glasses. I recommend this store 100%

They were very professional, and have a good Optomologist Doctor there. They have all the products and options needed there too!

Stopped in to have my eyes checked out and turns out I needed glasses. The staff was extremely helpful, kind, and knowledgable. My wife and I both purchased glasses through them. I highly recommend them!

Wonderful staff Mireya and Danielle were awesome and they even helped me with all my questions. And they even finished my pair early for me to make my trip! Add an extra star please!

Daniel was very helpful , gave me a better deal than I found anywhere else... he went above and beyond to satisfy us as customers , we will definitely be coming back in the near future!!!! Stop by there and check it out I went to Walmart, lenses crafters and by far Daniel gave us the best service and deal

The best services here at this store Daniel he help me with my glasses to adjust and told me yes used them for 6 months and come back we will fix them retest them Daniel good person and staff is wonderful

I came to site for sore eyes, because lens crafters always seems to discontinue their lens.. Although I was very welcomed when I walked in even the Technician was very helpful! They had a wide selection of glasses! I ended up picking out these gorgeous Dolce and Gabbana eyeglasses and some sunglasses with a great deal! I greatly appreciate this store and their business ! Thank you guys again so much 😊

Great service. New owner honors my previous discounts and dedication to the business. Honors everything. Greeted me with a smike and remembered me for when i was looking for different styles.

The selection of frames is robust, the atmosphere professional and relaxed, the knowledge base of the staff broad and through, the prices comparable to others, but with fantastic money-saving deals on offer throughout the year.I have encountered several different staff members over the years. They are all helpful, friendly, transparent and open about the industry standards and practices, and about prices and what options are available and why. Most recently, I had the opportunity to be helped by Mireya. She is everything a customer-facing representative must be for successful business and she performs her job with a natural grace. She is an asset to the client and the business.I am a returning customer and will continue to return.

Came in to replace some lenses on an old frame, had my prescription with me, he had my lenses on hand so it only took about an hour to get done. Fast and easy with good prices, considering lens Crafters want 500 for a simple lens replacement lmao.

Very welcoming, friendly, and they help me to get glasses that will look nice on me....thanks to Mireya, dani and Heidi the best employees....i highly recommend this place.

When my wife and I moved to Solano County, we desperately needed a place to get our eye glasses. We used to go to Lenscrafter since thats what was close to us but we found how expensive it was to deal with them again. When we came across Site for Sore Eyes, we were a bit skeptical about it.. but that all changed once we met Danial and Noura!Both these people were VERY welcoming! Moment we walked in, they greeted us with open arms and helped us to the best of their abilities! Once we got settled in, met with the doctor, we got our new eye glasses and off we went! My wife and I never went to another place ever again! Its been 2 years that we been dealing with Danial and Noura and honestly, they are like family to us now!Thank you Danial and Noura for your hospitality and welcoming vibe!!! Cant wait to get another one from yall!!!!

Good staff and very helpful. Smiles on everyone’s face. good experience would for sure go back

The service was great I liked There service and they were nice

Great place , really good service and very friendly and fast .

Family business very friendly, found myself being treated above and beyond, they took such great care of me I felt like I wasn’t even buying glasses to be honest. I would recommend them over anyone in the Bay Area.

Good prices and fast. Daniel is pleasant and did not pressure me to buy my glasses

I usually dont write reviews but I had to in this case. eye exam went great. eye exam is separate from the site for sore eyes. first time ordered glasses with antiglare and transitional. the antiglare coating wasnt on them. so I had to ship them back and wait again. really liked the glasses after that. couple of months later went back to order new lenses for a different set of frames. got a phone call that the lenses were ready for pick up. when I got there to pick up the lenses I was told to have a seat and wait a while and yes I did wait a while. Sitting watching everyone whisper. clearly there was a problem. They told me that I got new frames by accident and the lenses didnt fit my old frames and if I would like to buy the new frames for 50% off. Heck no! I already spent $300 on lenses why would I want to spend another 100 0n frames. This man clearly got frustrated and just walked away and said they would call me when the lenses came in. So they had to send my glasses back again. havent heard anything. Its been over a month since I been without my glasses. Went to checkup once and they said they didnt pass inspection so they got sent back again.

High recommended got service in one hours great stuff

The owner was really nice and went above and beyond when i had an emergency. He even offered to make me some custom prescription sun glasses.

Exceptional Service.....Kimy and Mireya are very professional and knowledgeable!! Dr. Sappal issued a through and painless eye exam and the next day , my glasses and contacts were in my hand!! Thanks Again!!

Great service. Will definitely remain a customer!!!!!

Received an upgrade on already 50% off eyewear. Staff was very helpful.

Great service and amazing staff!

I explained i only wanted exam no glasses yet. I asked doc if he would include pupil distance, he said staff would give it after exam. Staff refused saying they only give P.D. if I buy glasses. This was after I paid for exam. Then surprisingly rude high pressure sales tactics followed. In todays world you never see such bad customer service.

Great costomer service and I am happy for there service

They didnt give me a invoice of my Purchase with prices on it. The eyes were cut wrong and the Sunglasses were unusable.

It has been ridiculous to get my rx fixed. I dont understand why are they so incompetent to just filling out a form from 1800Contacts. Oh and it was sent to them 3x in which they kept saying they havent recieved it. It been over a week already.

The staff was very helpful and kind.

All of the staff were really helpful especially kaley

Great! Fast and speedy service. Served with s smile.

UNREAL! First of all, they told me they took VSP. This is wrong. I called VSP and they told me Site for Sore Eyes was NOT an in-network provider. I asked multiple times if they took my insurance and they said yes. Also there was an issue with my card so they charged me twice! When I first ordered the glasses they said itd be done in two weeks. I ordered my glasses on a Sunday.When I called back on Monday to find out about the insurance, Muhammed explained that they gave a discount for people who didnt have insurance. I did get a second pair free so I left it as is because it was still a good deal. I was just annoyed that they lied about being a provider! Muhammed told me my glasses would be ready Friday.On Friday, I called to find out if my glasses would be ready that day. Muhammed said no, but theyd be ready on Monday or Tuesday.On Tuesday, I call and they say theres a delay theyll be ready the following day.On Wednesday, I receive a message that only ONE FRAME was finished. I called to find out when the next one would be ready. They said they were expecting the second frame the following day!!!This is terrible business. My guess is 2 weeks was the correct estimate but not sure why I was told theyd be done way faster?Im NEVER coming back

Incompetent thieves!It took Sight For Sore Eyes 2 months to make to make 2 glasses incorrectly. They are rude and refuse to listen to their customer that is having problems with their product. If that wasnt bad enough they refused to refund my money. Now they are wasting more of my time because I am forced to get a refund through other channels.

One of those I wish I could give it zero stars places. Pressure tactics, price changes, just avoid it.

I use to get my glasses hear when I was younger,now I came to realize theyre just crooks except for the doctors, theyre nice people but everyone else is fake, they try to push you to buy their glasses but noone should buy them there,they are tripled in original price

Beware, Site for Sore Eyes is VSP out of network. They will not tell you this. Even with the discount you will still pay more.

Great service.

Excellent customer service, very attentive and helpful in what i was looking for. Great attitude, highly recommended. Karely was great, thank you.

These guys always do the best work, and are very professional. Im totally satisfied and would not go anywhere else.

Karely me ayudo a escoger unos lentes y fue muy amable durante el precio. Definitivamente recomiendo que vengan aquí.