La
Laura S Morris-Olson DMD, Inc
1314 N Yarbrough Dr, El Paso, TX 79925, United States
Comments
Mo
Review №1

Office staff are very customer friendly and the hygienist are great as well. Dr. Morris-Olson , is very kind and has helped me, my family and friends, especially during an emergency situation, and they are extremely satisfied with the work done. Thank you Dr. Morris-Olson.

El
Review №2

Dr. Olson is a very friendly and personable dentist. The staff are bright and polite. However, their billing and services practices are sketchy. My children were both patients with Dr. Olsons office and I started to notice that I was receiving billed expenses for their visits which were not covered by insurance and passed along to me. The most recent incident began with my sons last cleaning of which I received a bill for over $130. Surprised to see the expense, I had him inquire with the office and they adjusted the bill and I received another invoice, this time for about $80. I inquired again with their offices what services they were billing insurance that were not covered because it was routine and insurance covered all of the expense. They adjusted the bill and invoiced me a third time for $25. I contacted them AGAIN and was told that my son received a treatment...a varnish...and it was NOT covered by insurance. I asked who and how they received consent to perform a procedure not covered by insurance to which Leslie replied the hygienist tells them when they apply the varnish. This is not substantiated by my son, he was never told he was getting a procedure not covered by insurance, he also doesnt recall the application of this varnish. I told Leslie I would notify the Texas Board because I find their business practices sketchy. This type of issue also happened to my mother who was billed for services after insurance did not cover it, but those invoiced services were never done. I would NOT recommend Dr. Olsons office - you WILL be ripped off. And although Leslie made a sly comment, this is literally over a $25 charge, Ill just credit your account - it started at $130...and then $80...and my mothers charges were THOUSANDS....so a hundred for one patient, over billed, a thousand for another...overbilled - thats a lot of $$$...so they are relying on you not noticing, not paying attention to skim you of cash one visit at a time...BE CAREFUL AND LOOK ELSEWHERE.

Information
2 Comments
3.7 Rating
  • Address:1314 N Yarbrough Dr, El Paso, TX 79925, United States
  • Phone:+1 915-592-3336
Categories
  • Cosmetic dentist
  • Dentist
  • Emergency dental service
  • Teeth whitening service
Working hours
  • Monday:7am–3pm
  • Tuesday:8am–5pm
  • Wednesday:7am–3pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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