Took my son there for a knee injury. The wait was horrible. We where there for 5 hours. I understand that it’s an ER and things can get busy, but they don’t even at least communicate to you. They should have come out to say “sorry about your wait, we are totally backed up”, or tell the patient a possible wait time so they can prepare themselves. When they finally did come out, a nurse called my sons name and literally walked away in a second and they started calling another patient. First of all... my son was in a wheelchair due to a bad injury and couldn’t walk. How about you give a person time to answer to their name before you move on to the next patient as fast as you did. I get that ER is a busy fast pace place, but guess what, I work the medical field as well. I never make my patient feel like cattle. I treat each patient as VIP. When people are sick, in pain, and so on, the last thing they need is someone who is in the medical field to treat them as if they are nothing and NOT service them in a top notch professional way. Everybody has bad busy days, but you need to learn how to turn off the attitude before you are in the presence of a customer or patient. They would never see me frustrated because I had a “busy day”. This is the job you signed up for. This job requires you to serve others. If your love language is not acts of service and you only want a paycheck, I suggest you Don’t get in health care! When I addressed the woman about the fact that she called his name and walked away, she went back and forth with me. Ummm ma’am, are you the patient? I think not! Where is your customs service. Even security said she was wrong. This is why I am not fond of the ER or urgent care. It’s like they have lost their sense of compassion for the patients . I don’t get how people can be this way. (Note: not all health care professionals are horrible. You do have some who truly care about their work ethics and treat their patient very well with the upmost of care. This Particular ER just was not good on this night) I commend and highly respect PROFESSIONAL essential workers. I loathe unprofessional rude employees of ANY kind.

My Mom went in walking . She is 96 years old. She left in an ambulance unable to care for herself at all. Terrible experience!!! I would not ever recommend this hospital to anyone.

I was admitted on may 19 for an asthma attack. First time in this hospital Excellent care. The hospital staff and the staff in 7c were amazing and caring.

I have been here since 6:00pm with a family member. They were supposed to come down and take him up stairs 4 hrs ago and were still sitting here at 1am. We were told they have a few things to do and it would be another hr after the 2nd time I asked. The nurse she forgot to call up stairs. Shes said she was doing a new admission. Worst experience ever and I will be contacting the Administrator.

The worst hospital I have ever visited I got in to a room I never seen a nurse slow didn’t take no vitals I left and when I was leaving I seen all the nurses at the nurses station laughing and talking when they could of been doing my labs I went somewhere else

Worst experience of my life! Went to ER because I’ve been sick for over 2 weeks and the doctor didn’t even exam me and told me that it’ll go away in 3 weeks and he said, “what do you want me to do about it?” You’re the doctor, duhh!!! How am I suppose to know what I need.

I came in to the ER complaining about a lumpI seen on my breast. The nurse and doctor both thought it was okay to send me home without doing a mammogram or any other test. It’s really sad how the people in the health field Are no longer compassionate and just don’t care about the well-being of a patient or person.

Would defiently not recommend if seriously sick! No organization and patient care is horrible! Staff is rude and uncaring! Nurses in ICU threaten patients with restraints if needy and too much goes on when other family is not present! Again if you are in need of serious medical attention, do not go here! State officials need to seriously investigate hospital and shut it down or revamp most staff and create a new mission!