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Visionology
177 W 12300 S #111, Draper, UT 84020, United States
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Da
Review №1

I relied on google reviews for my decision to come here, and I think I’ve been let down. Staff is very nice, which is why I am giving them 3 stars instead of 1. To get an appointment, expect to wait almost a month. Then, just to order glasses they wanted me to wait another 3 weeks for an appointment to look. I suggest they simplify their customer experience and allow people to just order glasses instead of making us wait weeks for an appointment and then sit us down for an hour to fit and finish. I know what I want, I’ve done this numerous times in the past. I understand how this works, I’ve worn glasses and contacts for two decades. I don’t need to be put through a rigorous fact finding sales process, I simply want to point and order glasses. Just take my money, I don’t care that you are extremely overpriced.. but make it easy for me at the least.

Je
Review №2

From the moment I walked in for my first appointment, I felt like the entire staff was committed to making me, as a patient, feel like a guest. The attention to detail was incredible. Dr. Peterson was able to correct my prescription better than I imagined and provided new contact options which have made a world of a difference. Angie helped me pick out a new pair of frames and I appreciated her attention to detail during the entire process. I highly recommend Visionology to anyone seeking a great doctor, experience, and vision!

An
Review №3

Dr. Peterson was friendly, very thorough and made sure I understood each part of the eye exam. The rest of the team was friendly and was ready with insurance breakdown, ect. so I was able to easily make decisions. Of course I loved the lack of the air puff!

Ji
Review №4

We have purchased glasses from here, never used the eye dr though. Kelsey is so friendly and helpful and patient. The kids just adore her and she makes the process of picking out frames and ordering the glasses so easy. The other ladies that work in the front are always so friendly and pleasant, such a nice change from where we were!

Da
Review №5

Feeling gratitude towards the wonderful team at Visionology. Dr Peterson knows how to put together an amazing group of professionals. I have been to a few different eye doctors for astigmatism and keratitis, and now I wish I had found Visionology sooner. As a health care provider myself I picked up on a lot of details that impressed me. Excited to get my first pair of glasses!

Li
Review №6

I switched from Costco to Visionology for a couple reasons and so glad I did. Dr Peterson is so kind and very knowledgeable and personable and Kelsey was great too. The office is nice with great technology but at the same time it’s less expensive to get an eye exam than most places I’ve checked. Would definitely recommend them!

He
Review №7

My whole family has now been to Visionology and have had such a great experience. The staff is beyond welcoming and make what can be an unpleasant experience a fun and easy one. I got some great glasses for nighttime driving, while my son and husband got some non prescription sunglasses. My daughters got some blue light filtering non prescription glasses for all the work they do on their computers now for school. We just picked those glasses up and my son saw where we were and got all excited, saying that he loves this place! Thank you!

Jo
Review №8

Visionology is hands down the best eye exam I’ve ever had. The staff was friendly, the doctor was knowledgeable, and the experience was laid back.It took a while to book me in, but that’s to be expected during a pandemic. They fit me in and the service was great upon arrival. No worries from me... nor should that be a reasonable complaint from anybody else.Recommended to all w/ two big ol’ thumbs up.

Da
Review №9

This is by far the best vision center you can go to, hands down!My wife has needed glasses since she was a baby (astigmatism), so we have gone to so many places that I’ve lost count already. Though out of all the places that we have gone to, this will be the first one we will actually be returning to and keep coming to.They greeted us by name the moment we walked in and offered us drinks. Everyone was super friendly, prompt, and patient. Even the doctor was super friendly and super patient with all our questions, since we just recently had a baby and wasn’t sure if she was going to eventually need glasses. We are use to other places always trying to rush us out, especially the eye doctor, but not here, this place is definitely different than the rest.Then at the end they gave my wife a bag with some chocolates and a little bottle of lenses cleaner that we can take back for free refills!

Ka
Review №10

I brought my daughter here after she failed her vision screening at school. The doctor put her at ease and the exam was quick and thorough. I loved that they had the technology available to not have to use drops to dilate her eyes. They helped us pick out the perfect frames for her and had our glasses ready to pick up at least a week before the original estimate. It was a great experience!

mr
Review №11

Visionology was my first ever eye doctor appointment. Not only did they give me clear directions, kind service, and a large variety of selection, they gave me information that was straightforward. When the time came for choosing frames, they did not push or force any specific frames or styles, they let me choose and answered questions along the way!I ended up purchasing two frames for my lenses and they gave me updates and recommendations for follow up appointments.When it came to financing, they were straight up in telling me options with and without insurance, and the pros and cons of each.I felt heard, I felt confident, I felt excited to transition to wearing glasses!They even emailed me later to ask about possible contact lenses!

An
Review №12

Since my first visit, personnel, doctor everyone were very friendly and helpful. They gave me options for contact lenses or glasses, advice on use of insurance as well as options for the glasses. Very personalized treatment. I definitely recommend this place!

Th
Review №13

Visionology creates great experiences. As I have gotten older I have started wearing glasses more at work and at home. I was trying to find my style, you know, a good look. The staff was so nice and they let me try on every pair in the store! They also researched my benefits and found styles in my price range. Doctor Peterson is very knowledgeable with great patient care. Thanks Visionology!

Da
Review №14

Are your eyes not doing what theyre supposed to do?Is everything blurry that once wasnt?Do you like REALLY nice and professional people?High Definition is outdated. 4k is Cinematic. How would you like to see in true life definition?Visionology was the first place I felt comfortable. The Optometrist - Optician team really does care about you. They have a great selection of name brand, high end and regular glasses that come in many styles.They truly take care of your vision needs.

Mi
Review №15

I have visited Visionology 3 times. Each time, there is hardly a wait. During my first visit, I was looking to get a pair of glasses made. The staff sat down with me and went through my options, pricing it out, taking the time to explain everything. As I did not have vision insurance, I decided to hold off purchasing glasses that day. The staff was so understanding, and gave me an invoice so that I could return in the future and not have to go through all this again. I finally got vision insurance, and made an appointment for an eye exam asap which brings me to my 2nd visit. Dr Peterson is very knowledgeable. I have been to many eye doctors over the decades, so I know what to expect. After the eye exam, I made my glasses, and they had all the prior information handy. I was informed by email/text message when the glasses arrived. So on my 3rd visit, I picked up my glasses, again minimal wait. Tried it on, was provided all the necessary kits to keep the lenses clean. Its been an awesome experience and I highly recommend Visionology where Dr Peterson and his team are clearly dedicated to providing the best care possible.

Am
Review №16

This is the only place I have ever been that greets us by name when we walk in the door. They offer you a drink whether you are staying for a while or just picking up. They are always incredibly kind and never pushy with any service or product. Ive never been to an optometrist so ready to help their customers in any way possible. Theyve nailed professionally and personally every aspect of customer service.

Ja
Review №17

We had three great recent experiences at Visionology. An exchange student staying with us had to be examined for possible eye protection with prescription lenses being used on an athletic team. He was treated extremely professionally like an adult even though he is under age. The exam was extremely thorough and successful with the student asking several questions. He even asked about how the examination equipment functioned. Dr. Peterson answered all the questions and made several suggestions for the student on how to keep his eyes protected for sporting events. New contact lenses were the option chosen by the student. Dr. Peterson completed the prescription and helped put in the first trial pair to be used for a few days. The staff ordered a 12 month supply. A few days later we went back to pick up the order and verify everything. A week later, my wife eyes were examined for possible new glasses. The conclusion was that her current prescription was still adequate and no change was needed. During all these visits, we were treated like we really were friends and not patients or customers. We never felt sales pressure but were given many options including not buying anything. We will definitely go back to Dr. Peterson and Visionology.

Ky
Review №18

I had a great experience with Visionology. The receptionist was very kind, timely, and offered me a drink while I waited for my appointment. (I didn’t wait long) During my appointment, I actually felt like a person and like I was being heard, whereas other Eye Doctors I have gone to treated me like I was just another number, and not like a human being. The Doctor was very kind, and I expressed my concerns as well as want to get PRK surgery in the future. He recommended SMILE surgery, which I had never heard of, but after much research this is definitely the route I want to go for. So thankful and grateful to be heard, seen, and understood while also being treated kindly. I’ve recommended Visionology to all of my family, and would definitely recommend them to anyone else.

Au
Review №19

From the moment we walked in, it felt like a different experience. Meghan warmly welcomed us and made sure we had everything we needed. Our exams were educational and Dr. Peterson addressed every concern we had. Kelsey was a real pleasure to work with, never rushing us, and helping my husband find his first pair of glasses (which look super handsome) Thank you all for a positive experience. Well definitely recommend and be returning.

Se
Review №20

Always super friendly. Always really helpful. Theyve gone out of their way to make sure my needs were taken care of. And I always feel like the docs are actually listening to me, rather than just going through the motions.

De
Review №21

Visionology is excellent! Dr. Peterson is very professional, friendly and helpful. I have been going to them for a while, they have up to date technology to make things quick and easy, and they have great options for frames as well.Definitely will continue to come here for my optometry needs.

Jo
Review №22

I have been to visionology twice now over 2 years, and my experience has been the exact same each time. The staff is not only polite, and informative but they are also very warm and positive. Its not very often you find a place in 2020 that makes you feel a little more like family. Great quality service, selection, and they are always trying to help you get the best deal possible. Cant wait for my new glasses and contacts!

Ca
Review №23

Great for the whole family! There are a few things to keep children occupied, but its the staff that works the real magic. My children were treated with respect and valued customers as much as we as parents were. Thanks Visionology! Your whole staff is excellent!During Covid-19 quarantine I have been on a lot of video conference calls. It would be great to have a headset to try on with the glasses to see how comfortable the arms are over time.

Go
Review №24

Dr. Peterson is a great guy and very professional. I hadnt had an eye appointment for several years. I scheduled and appointment at Visionology and was very pleased with the entire experience. The staff was great, they were on time and prepared and I felt like they really cared. I highly recommend Visionology!

Co
Review №25

Cannot recommend Visionology enough. When my grandparents needed a new optometrist there was only one place I was willing to take them. Our whole family loves Dr Peterson and his staff! He and his staff are so professional and helpful. Highly recommend!

La
Review №26

Visionology has always taken good care of me and my vision! They have an amazing staff and truly want you to get what will be best for you. Highly recommended!

Da
Review №27

Visionology staff are professional , caring and knowledgeable. A coworker recommended them to me, now I recommend them. They have a great variety of frames and eye options. The equipment is the latest technology for eye examines. Thanks for the awesome experience Visionology!

Ke
Review №28

Everytime I step through those doors I know ill be greeted from multiple people, they are so friendly and nice there, its insane. My appointments and fittings have always been thorough, easy and fast. Plus I love there selection of name brand glasses. Ive gone for glasses and contacts and have not been disappointed.

Le
Review №29

I family have been faithful clients of Visionology for several years now. We are always treated with respect and care. Their exam process and mapping process has helped us get glasses perfectly designed for our eyes. We will continue to go for all our eye care needs.

Br
Review №30

I have been very happy with Visionology. I tried a new brand of contacts, and I had a reaction to them. The office was very helpful and let me try trials of other brands until I found a good fit. I received several call and texts checking in to make sure I was still doing okay. They are very professional and helpful.

Er
Review №31

I take my family to Visionology and we always have an amazing experience. We usually have at least one of our kids with us and sometimes all four kids with us and every single time they offer the kids to have drinks and snacks. They pull all the toys out and there have even been times where they sit with our kids and play with them while we get our exam done. Every single person at visionology is incredible and we will never go anywhere else.

We
Review №32

Such a friendly atmosphere. I always feel welcome. Doctor Peterson and all the staff really take pride in patient experience. I feel in control of the service and my options are always clearly explained. I have come with my husband and children before and Visionology accommodates all ages.

Ma
Review №33

I was recommended here by my sister and have heard nothing but great things! The staff here is very polite and informative, I left with complete understanding of what was done that day. Great selection too

Je
Review №34

These guys are absolutely the best. Very professional, courteous and personable. They have excellent equipment, and Dr. Peterson was able to correct my vision (astigmatism, keratoconus) far better than anyone else was able to. I highly recommend Visionology for all eye care needs.

Va
Review №35

Great customer service from every employee every single visit! Ever single person there has a very good personality. I always feel they genuinely want to take care of you and make you have a good experience.

Ch
Review №36

I love Dr. Peterson and his staff! He’s the only eye doctor I’ve gone to since moving to Utah 3 1/2 years ago and I’ve brought my entire family to see him. He’s extremely personable, easy to talk to, and explains everything clearly. One of the only doctor appts I don’t mind going to!

Mi
Review №37

I needed an eye appointment as prescribed by my medical doctor to diagnose a serious situation. When I called, they told me that I would have to wait over 5 weeks. They are blaming Covid cleaning as an excuse. I am a business owner who has to sanitize a far greater area continually, and it can be done effectively in minutes. After being a very dedicated customer for a long time who has referred others, Im being forced to find another provider to help determine my medical needs. This is very disappointing and therefore I can no longer recommend this business. Bad service is bad service.

Ca
Review №38

I train sales and customer service for a living, I was extremely impressed by their service and personal approach. I have visited them a handful of times and each time I have a consistent experience of the highest quality. I don’t often leave reviews, but they have gone above and beyond my expectations, this review is well deserved. Well done! Keep it up!

Be
Review №39

I have had a lot of eye doctors over the last 40 years. I have never been more impressed with the customer service. Time was spent to figure out my difficult glasses prescription. I also had a lot of help choosing new glasses frames. I would recommend Visionology to anyone looking for a wonderful experience with their eye health.

Ma
Review №40

I love coming here!! they always make me feel so welcomed! I do not live near by, but their customer service makes it so worth it! will continue to get service from here!

Ge
Review №41

Fantastic people providing amazing service. They dont have the cheapest selections, but they DO have quality. If you want the cheapest option available, try Walmart or Costco. The location is right off of a really really busy street, so plan to arrive early and be careful going in.

Da
Review №42

Best experience possible. Caring and helpful employees. Great doctor. Excellent glasses and lenses. I couldnt be happier.

An
Review №43

These guys are amazing, so welcoming. Still have my glasses from a few years ago and they still look like they are brand new. Love them.

Da
Review №44

I been going to Visionlogy for years! I have recommended friends for years and they all say the something what a great place. The funny thing we all keep coming back, due to the great and knowledgeable staff and of courseDr. Peterson.

No
Review №45

I have bought my last 2 pairs of glasses from Visionology. Dr. Peterson is excellent, they have a wide choice of frames, and I especially like their procedure where they fine tune my prescription for greater precision in my lenses. Thank you Visionology!

Ja
Review №46

Visionology in Draper is small and I feel like the staff remembers me and is familiar with my vision issues. I always appreciate their friendly customer service and thorough help.

La
Review №47

Always professional, great friendly service. Great quality eyewear. All the staff make a huge effort to help you and make you feel welcome.Thank you

EJ
Review №48

By far the most customer focused business I have ever dealt with. The entire staff is friendly and attentive to your every need.Can not recommend Visionology enough!

Sh
Review №49

This place is AMAZING!!!! I would highly recommend them to anyone and everyone!!! They know what customer service truly is. Beyond the customer service they truly care about their customers.

Ji
Review №50

I have some very difficult vision problems. Dr. Peterson and his wonderful staff have taken great care me and my family. They are the best.

Rh
Review №51

Great staff that puts the customer first. Knowledge of all of their services from start to finish. Go the extra mile. I couldnt have picked a better company.

Te
Review №52

I was impressed with Visionology! Great communication, service, professionalism, and selection of designer frames! Very friendly and caring staff.

Os
Review №53

Ive gone here a few times, the staff is extremely professional. The choices in eyewear are top of the line name brands. Im already looking forward to the next time I go.

Mi
Review №54

My dad referred me here a few years ago and now both my husband and I come here and they truly treat you like VIP. Ive attempted to go other places out of convenience as we dont live nearby.. After having a horrible experience with a cookie cutter place that completely gave me the wrong prescription, I refuse to ever go anywhere else. Its worth the drive and worth your sanity! They also have the best technology where you dont have to go through the eye dilating process. I love them and I love when I leave they put a couple york peppermint patties in my bag everytime. They are my fave, haha. I always steal my husbands. Its the little things!

Je
Review №55

Thorough and attentive service. You will be glad you chose Visionology for eye care. Staff and Dr and warm and friendly.

Jo
Review №56

Purchased multiple glasses here. Appreciate the quality of the Zeiss lenses and frames Ive purchased here. The staff quite is accommodating and prove excellent with every visit.

Te
Review №57

Wonderful experience all the way through everyone was very pleasant through the entire process. I will be coming back again for repeat business

An
Review №58

In the past four years, I have went to three different eye doctors and this place- I love the most!! The eye doctor here is amazing and honest as he explains all the options to me with my treatment. His assistants were the best to help me find the perfect glasses that go with the shape of my face and my style. They are also very deaf friendly and willing to accommodate me in every way possible. This is the place to go!! Great customer service.

Kr
Review №59

Love, love, love Visionology! The people are just incredible! So helpful, so kind, so patient. Care is exemplary. And they have one of those amazing machines so that you dont have to get your eyes dilated. AWESOME.

Ri
Review №60

There are two things that make up a good OPD. Doctor and the staff. Dr. Peterson is amazing, he listens, thorough in his examination and will suggest the best. I have a rare eye disease and he could identify it exactly what it is. The ladies in his staff are very professional and will make sure you get what you need.

Da
Review №61

My wife and I have been going to Visionology in Draper for a few years now. Dr. Peterson knows his stuff, and Kennadee, my optician, is always a pleasure to work with. The best vision exam and service experience there is.

Ma
Review №62

Me and my fence love coming in for her visits there are always welcoming very nice and always have a cold drink for when we walk in

Al
Review №63

Dr. Peterson and his team are nothing short of incredible. Ive been seeing them for about two years now and I receive the same amazing service every time. I started seeing them pre-LASIK where they offered great deals on glasses and contacts. Since LASIK, I still do check-ups here and always enjoy a nice chat with Dr. Peterson, Kelsey, Kennedy, and everyone else on his team. I cant recommend Dr. Peterson and Visionology enough!

St
Review №64

This place is by far the best! I have complicated eyes and the dr has worked with me on finding which contacts work the best for me. Highly recommend!

An
Review №65

This is by far the best experience I have ever had at an Optometrist. From top to bottom, the entire staff is extremely knowledgeable, super easy to work with and very friendly. Walking through the doors, you actually feel like they value and appreciate you being there. They truly care about your vision rather than just making a sale. The technology they use and have access to is top notch as well. So long as I live in Utah, I will never go to another Optometrist again. Visionology has gained a customer for life!

Kr
Review №66

I have been seen by Dr. Peterson twice now and each time has been a great experience. The staff are very friendly and nice (they had fruit snacks for my two little boys!) They were so accommodating when I had to bring my two kids along for my exam. Dr. Peterson is very knowledgeable and kind. Clean, new office in convenient location. If you need your eyes checked this is the place!

La
Review №67

My husband and I made our first trip to Visionology today and we will DEFINITELY be going back. Dr. Peterson and Kelsey took such amazing care of us, and were so kind and attentive. Easily my best experience at an optometrist ever! They were so helpful with every part of the process, and even though we stayed past closing finishing up we never, ever felt rushed. We couldnt believe what an awesome experience it was. These people know what theyre doing and what theyre talking about. Definitely recommend!! You will not be disappointed!!!

Sa
Review №68

Visionology was an excellent choice. Its prices run at a little more of a premium but you also get a proportionate premium experience to match. Ive worked as an optician in the past making me even more fussy than most people would be. I had shopped around a few of the local eyeglass stores around, some had a significantly large selection but Visionology somehow still managed to have the most frames that looked great. (They are higher end brands.) They also treated me the best overall. Their opticians were incredibly helpful. I worked with Melissa I believe.One unique thing they offer is a more precise refraction. Typically your prescription goes in quarter steps ie. -.25, -.50,-.75, etc. Visionology uses an iScription that specifically maps you eyes prescription down to the one hundredth essentially making it the most accurate it could ever be. This improves night vision among other things. As someone who wears glasses all the time, thats huge for me.I was also going to get the blue light filter for my lenses but the doctor recommend against it because of my profession in graphic design. Im grateful that he cared to make sure I got exactly what I needed. There was no pushy overselling.If you can afford the comparatively slightly higher prices, youll get a very exceptional experience at Visionology.

Mi
Review №69

I wrote to visionology through Facebook on a sunday to ask questions about my eyes. Dr Peterson thought I should be seen immediately to see if my retina was detaching and agreed to meet me that day at 4pm during the pandemic. He took great care of me, spent a lot of time talking me through my symptoms and his observation/evaluation. I did not expect to see anybody during the quarantine especially on a Sunday afternoon but so grateful for his service and kindness. Will certainly be back!

As
Review №70

Love Visionology and their staff! Always been thorough, friendly, and would refer anyone here!

Ve
Review №71

They have the best staff and a kind, smart doctor. Visits are fast. I ended up buying glasses here and the staff, especially Kelsey, was super informed and did not try to sell me expensive items and features that I did not need. They went above and beyond to call me and make sure I was taken care of. I am so happy I found this place!

ma
Review №72

I always recommend my family to this place! I wish we lived close enough to still go! I love the optometrist and staff!

Da
Review №73

Had a great experience with this optometrist and his office. Super nice and knowledgeable front desk staff, great glasses to boot!

Je
Review №74

Dr. Peterson is great and knowledgeable. The selection is great and staff is amazing.

Pr
Review №75

Great staff. Best prices. Gave lot of options. Would highly recommend!!!

He
Review №76

I am in love! Ive worked at Hoopes Vision - the gold standard in innovation and customer service - and 1-800-Contacts (the largest provider of contacts and great customer service) and this place exceeded every standard!The technology is cutting edge, the office is beautiful, and the customer service was first- class. I never felt pressured. I felt heard. It was so personal and caring and Dr. Peterson was so intuitive! He addressed concerns before I thought to bring them up!Im 100% a lifetime customer.

Li
Review №77

I moved to the draper area and needed to find a new eye doctor. The positive reviews prompted me to go with Visionology and Im so glad I did! Dr. Peterson along with the rest of the staff are so friendly and efficient. Dr. Peterson was more than willing to try a few different contact prescriptions with me until I was perfectly happy with it. I felt really taken care of and dont plan to go anywhere else!

L.
Review №78

They came through for me in a pinch!! Great group here! If I was a local this would certainly become my eye doctor!Thank you again!!

Br
Review №79

This is really the best place you can go to for vision care!! Everyone is super friendly and attentive from the second you walk in the door. Everyone who walks in is offered a drink while they wait for their appointment which is a nice touch especially for an eye doctor. The doctor himself is superb and probably the best I’ve been to.He is super careful and accurate with his exam and sometimes will even do a test more than once to make sure you are getting the best care and your money’s worth! I’ve had a variety of eye drs over the years but this one is by far the best!

Sh
Review №80

I absolutely love these guys! Fair pricing, EXCELLENT service, and one GREAT Doctor of Optomotry! Dr. Peterson truly cares about his patients and ALWAYS goes above and beyond expectations! Upon 1st entering you are greated like a friend...warm and welcoming... The staff is SUPER KNOWLEDGEABLE and super, super nice. No, I wasnt paid to leave this review. I am very, very picky and I am often quite stern and fast reacting. So, this review is warranted. I love the fact they always offer a cold beverage too! So,as long as I live in Salt Lake, and even if I didnt... THEYRE WORTH A DRIVE to get this caliber of customer service... You guys rock!!!

Za
Review №81

Professional, knowledgeable, kind staff. Ive been going here for a few years now and have been treated well every time.

Ry
Review №82

Dr Peterson is thorough and forward thinking. Good frame selection, quality products and a friendly staff!

Fa
Review №83

This was the first time getting glasses for our 6 years old daughter. We went to almost more than 15 different stores to find the right size/shape glasses, and since we didn’t have any experience, and no help was being provided from the sales people, we couldn’t find the right one, and we were very frustrated.Until we found Visionology. Everyone in this office was so nice and helpful. They even ordered the glasses they didn’t have in store for us to try. And finally with their help and extra efforts, we found the right size glasses for our daughter. Since we got the glasses, we have gone back couple of times for adjustments, and again their support was amazing.We totally recommend this office, for their super nice doctor, employees, and the great service.

Ja
Review №84

They have always been accommodating. I once couldn’t make it to their store, I kept calling and updating the girl working of my location. She had her own engagement after work and stayed until 5:30 to make sure I got my son’s glasses. That moment made me a loyal customer to them

Je
Review №85

Wonderful customer service, we have been repeat customers for three years now and I cant say enough good about this office. The Visionology team has taken exceptional care of each member of my family and really demonstrated that they know their stuff.Dr. Peterson has state of the art eye exam equipment and he was able to make an early detection of a rare eye condition that my daughter has. We were able to get the right treatment early on before she experienced any permanent vision loss. Dr. Peterson even followed up with us by phone on the weekend to make sure she was doing okay. It was a scary time and I really appreciated his extra concern for us.My 8 year old son is rough on glasses and I have been grateful to take advantage of they excellent warranties they offer. When he broke his Ray Ban frames while rough housing at recess, they were covered under warranty and Visionology was able to get them replaced in less than a week for free. He also had a minor scratch on one lens and when we stopped in for a routine annual checkup on another visit, the technician offered to replace the lenses without me even realizing there was a scratch or expressing concern about it.I bought new glasses and sunglasses this past March from Visionology for me. I feel like a million bucks wearing my new frames. I had tried on several and realized I loved the pair that the technician was wearing that day. She offered to let me try on her pair and she took them right off her face and handed them to me so that I could have a chance to look at them. So nice! I ended up buying an identical pair, she has great taste!Give this group a try, whether it is something superficial or a more serious eye issue, they will make sure you are well taken care of.

Da
Review №86

Dr. Peterson and staff are so wonderful. They have a beautiful office in an easy-to-find location. I loved how friendly everyone was, and how they all made an effort to teach me as the exam went on so I would feel comfortable. They also have a really great selection of glasses. I highly recommend Visionology for anyone looking for a good eye doctor.

Co
Review №87

They are amazing! We love coming here for eye exams. Dr Peterson is very personable and easy to talk to. The staff are very well trained and friendly.

Br
Review №88

Expect to pay a lot extra for everything. Doesnt matter if you have vision insurance or a groupon or whatever. First time coming here I had a groupon saving me a couple hundred dollars. Still walked out spending around $500 for a pair of glasses (didnt know that until the very end of everything). Next few times went for contact fittings, thought I was going in for a free exam checkup and contact fitting and walked out paying $100, didnt know until everything was done. Went to try on a pair of contacts for the second time and the doctor was a little upset that I came in at all. He preferred to special order some contacts before I tried another pair. Horribly way of doing business. Got super busy and after trying 2 different brands/kinds of contacts that didnt work they wouldnt let me try another pair without a new $60-$100 contact fitting. Why do i even pay for vision insurance? Pathetic. Just save your money and get lasik. The frame of the glasses i got from them broke after 2 years and that was the extent of their warranty.All this being said, the doctor there seems to be pretty good at his practice. Just nickle and dimes you the whole way.

Lu
Review №89

This place is a gem! The staff was super friendly and took their time with my daughter. The Doc was thorough and friendly. The prices are way better then Standard Optical and Americas Best. Defiantly would recommend anyone coming here.

Je
Review №90

I went in for a second opinion, and am very glad I did. Dr. Peterson did a great job of reviewing my diagnosis, and took the time to really understand my needs, and make some great recommendations. He came in early to see me so I could keep another appointment. The staff was great too. Thank you very much for a job well done.

He
Review №91

The service is incredible! I enjoyed the hands on approach of the staff. They listened to the concerns I had regarding my current RX and glasses and helped me select a pair of glasses that would fit my individual needs.

Ja
Review №92

Visionology is one of the best! Kelsey, Jova, and Dr Peterson were all some of the most accommodating and willing to go above and beyond type service. They were willing to see me on last minute notice and just at closing time. I would trust them to any of my closest friends and family! Thanks!

Je
Review №93

I have taken my kids here for three years and I am consistently impressed with the staff. They take great care of us and I love the selection of frames.

Re
Review №94

Wonderful customer service! Spoke with Kelsey and she was so awesome. Explained everything to me and went above and beyond to take care of what my son needed. Ill take the rest of my family back here.

Li
Review №95

Such a great staff, super helpful and accommodating. Got me in quickly when I was in a jam and helped so much! Very knowledgeable and courteous. I would definitely recommend Visionology to family and friends!

Su
Review №96

Friendly staff and doctor. Best experience with vision exam ever.

Na
Review №97

Really great staff, and I loved the glasses I got from them

Ba
Review №98

Dr. Michael Petersen and his staff were incredibly courteous and extremely helpful. I went in to get new glasses and they walked me through the process and made it enjoyable. They took the time to make me feel at ease. I would gladly recommend them to anyone.

Ro
Review №99

I was in a bind with some glasses problems for my son. They went out of their way to help me get them quickly. We have been customers for years and will remain loyal customers.

Ca
Review №100

They were easy to get in and get what we needed. Like most vision places they tried to upsale us on a lot of features, but they werent pushy and we got a fair price. Dr. Peterson was very nice.

Information
17 Photos
100 Comments
4.9 Rating
  • Address:177 W 12300 S #111, Draper, UT 84020, United States
  • Site:https://www.visionologyutah.com/
  • Phone:+1 801-679-9177
Categories
  • Eye care center
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–3pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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