I understand that the Covid is of great concern still. However, even though everyone in my family has been vaccinated, nobody is showing signs of Covid, we all passed screening at the door, and we were causing no seat shortage, all while wearing the masks, I was told I had to leave because they can’t allow more than one visitor. I hope they have fun rounding up my Alzheimer’s parents, since I was not asked why I would try and violate their well publicized Covid restrictions, nor was I treated kindly in any respect. Not by a nurse or doctor, mind you, but by the front staff. Great first impressions. Call me when you find them. Of course, you have no clue how to contact me unless my parents can remember how.

I hope we never go back to this hospital!! It is has gone down bad! ! Worse stay ever & didn’t even give us no discharge papers. I understand being short on help but really? We had only 2 good nurse’s out of 31 days! And don’t even ask me bout our case worker!!

NO INTEGRITY AND NO DECENCY...so i taught my 15hr emergency room wait was bad....i was completely disrespected after i complained about the cleanliness of my room and the excessive medications. I was escorted out the hospital by 2 security guards then was told its because i asked for too much...clean robes and clean sheets after 5 days is considered too much...if that wasnt enough, they made a claim that i was throw things and cussing but you know they were nice enough too deal with that for 5 days supposedly...never again at this hospital

I have literally been at this place in the waiting room for over 10hours & still have not been seen. They do not care about you and you pretty much have to be on your death bed to be seen. This place definitely deserves no stars. I recommend you going to a different hospital.

I’m posting this only so Victoria from Maternity Eval/family birthing center can be recognized. She went above and beyond to make sure my stay was personal and professional and I truly felt she cared about the safety of my baby and I. She gave me reassurance before I left and made sure I felt okay about things . You don’t find that a lot with nurses anymore as many of them just feel they have a job to do and want to get paid . Victoria wasn’t like that at all and I hope she gets recognized for this . I went in yesterday October 15th around about 2:00 maybe so please make sure she gets recognition for the great job she does ! Thank you Victoria!

The staff is great but I must say that this hospital would be a whole lot better if they had more great doctors on call in the ER. I think more doctors it would be less patients that is waiting to be seen take a lesser time to wait. I have seen improvements of this hospital over the years. The ER is the problem overwhelmed. We need more doctors in the ER to help get the patients seen quicker. It shouldnt take long wait.

Southeast Health hospital is the best place if seriously ill in southern Alabama. The care standard rivals Alabamas bestI noticed that those with low ratings are based on personal greviences, not the quality of healthcare.

The need for more friendly staff at the check in desk in the emergency room needs to be a priority. Our family had an emergency lastnight and we went over there to see what was going on. The lady at the check in desk was rude and nasty. She kept saying our family member was not there and didn’t even check the computer to see. We knew our family member was there as they had been for days. It was an emergency so you would think she would be understanding and atleast check the system to see but she didn’t. Do better Southeast!!

If I could give 0 stars it will be accurate. Unless you love 1930’s medicine and treatment. Horrible, Filthy, and uncaring. I would rather go to a witch doctor.

Nothing bad to say about the nurses taking care of my aunt other than they do not communicate well. We were not told she was moved to a non covid room, we were not told until we called to get an update she was allowed visitors.When I went to visit I was told it was 1 person per 24 hours. HOW RIDICULOUS IS THAT??!! She’s basically on her death bed now and not sure how much longer she could last, but they will only allow ONE person a day?! So if one of us doesn’t get to speak to her or see her that’s okay if she does? Something needs to be change about this policy for critical patients that are not covid positive!

I USUALLY HAVE HAD GOOD EXPERIENCES HERE BUT I AM IN ROOM 564 BAD TIME HERE. NO ONE CAME TO HELP ME I am very disappointed with them they use to be good dont know what happened to SOUTHEAST health had to keep asking and the aide came in and said let me go see what is going on never came back. Please get your act together you are running a good hospital

What good is having a hospital and handicap parking when all the doctors parking is up next to the door. I mean really. 2 parking spaces on each deck is handicap. And all the doctors are right at the door. Come in use some common sense.

Was transported here from a rural hospital and placed in a Covid room until I tested negative. The machine used to clean the air was filthy and no one seemed the slightest bit concerned but when I was relocated to a regular room all was fine. The nursing staff are mostly travelers so they have no real commitment to the facility but they were very professional for the most part. My level of care received was good and this would definitely be my hospital of choice if ever needed again.

Been here over a hour and in alot of pain. Think foot is broke have only seen the xray person this is not right!!! What is wrong with people if you dont like your job dont do it period

I would not recommend his hospital to anyone. My daughter was there to give birth and they would never bring her food. I had to call the charge nurse 3 times a day for each meal because they would set her tray aside and never give it to her. I would not recommend a corpse even go to this hospital. My daughter is back here again for surgery they told her to be here at 630am and it is now 1134 am and they still have not taken her back for surgery. This is the worst hospital in the world, they do not help anyone just waste their time.

I brought my wife to the Emergency Room here with back pain so bad that she could hardly walk and her left leg numb. We have been sitting in the waiting room for over 4 hrs now and have watched many others being seen that are able to walk on there own to the back where the beds are. Seems that everyone works at a snail pace in there ER Department.

I am currently sitting in the parking lot for going on 6 hours. I dropped my daughter off at the ER around 10:30 last night for complications with an infection. She is a single mother with several medical issues. I parked and proceeded to go in with her toddler. I am fully aware of covid and precautions to take as we see a lot of hospitals and doctors. But I was treated so rudely by the woman at the entrance, and basically shamed for having a toddler with me. I would be the last one to put any of my family in harm, we take all precautions because my daughter is on chemo. She basically let me know that I could not enter and had to leave. She didnt want security to come out and question what was going on. I asked if she expected me to wait outside, she said yes. Mind you it was10:30 at night, we are now 6 hours later and my daughter is still waiting in the waiting room. Patients that have come in after her have already been seen, treated, and released. This is the worst I have ever been through. We live 30 minutes away. But I did not know it was going to take this long to be seen. Still sitting with her toddler and its now 4:34 am...ridiculous

VERY UNPROFESSIONAL. WHO HIRED SELINA? I would rate this 0 stars if I could! You need to recheck your employees Southeast! I am not one to get upset easily, I get that workers have their rough days and I am very understanding on that. But this woman would not give me the time of day and started speaking to me rudely when I asked for assistance. Even after I apologized for wasting her time, she still gave some attitude. I thought long and hard before writing this review but in the end, I thought it was necessary in case anyone else also crossed paths with her. Please watch who you hire!

My dad went in last night with issues dealing with his heart we had called the ambulance out to him earlier yesterday and according to there EKG he was in VFIB and it cleared up after a bit and later that night it got worse so we called again and as a typical older man he wanted us to take him rather than the ambulance. Well that was around 8pm last night and he is still sitting in the ER at southeast health except he is finally in a room. At 1:00 am he was still in the lobby. I recommend if you want fast timely service for your many thousands that they charge you may as well pay the ambulance bill as well to get in and be seen even if its a hang nail. Because otherwise you will be in the waiting room forever. I personally wouldnt go to this hospital even if I was dieing. Just a piece of advice from someone who has witnessed the chaos and lack of care for those in need at this institution.

I changed my entire OB practice to Dothan ob just so I could deliver at the famous SE labor and delivery unit. The unit itself was good.However I had covid so I guess it was harder to respect us.1. My own doctor didn’t wear PPE in my room and not even one single measly mask. Then I assume entered others rooms as well. The nurses wore their ppe so I’m glad they had sense. At least the nurses are good and probably save this entire unit.2. If it were not for dominos, door dash and over worked nurses who so kindly took time out of their shift to meet our delivery ppl at the doors a whole floor down, we would have starved my whole 5 day stay. Because I was covid positive, me and my two support person were confined to my hospital room. Couldn’t leave at all. When we FINALLY got served our meals it was bad. Every meal was 2-3 hours late and ice cold. When you can pick up your grits with your fingers because they’re so hard and cold, that’s sad. Ticket said our breakfast was made and plated at 5:40 am and we received it to eat at 10:30. Nutrition would come and sit it outside of the room and we had to wait for a nurse to finally bring it in. One nurse said “oh I finally saw it sitting out there”. When they didn’t bring enough one time a nurse “found an extra tray sitting in the hallway”. Also as a laboring person who couldn’t eat and had to drink the broth, that was also sad. A TINY cup of cold chicken broth that was just powder and water. Do better southeast, do. Better. 👏🏼 my labor was already traumatizing with the verbal abuse of doctors so the least that could be done is nice hot meals served semi on time.

The nurses are great as well as the patient care assistant. Was treated very well by all. Especially by 6 and 7th floor

Never again. Worst experience of my life here. 6 hour wait to get a room from er. The staff treated me without dignity or respect. The treatments given had no effect. The whole experience only server to delay me from seeking health while i was in excruciating pain. I left here worse than i came in. Never come here, it isnt worth it, they cant or wont help.

Absolutely never again my care this morning was not taken seriously and gave me medication that made me feel so awful 😞 would not even admit me with the problems I was having to better help me the doctor and nurse was rude and didn’t care at All ... I always went there but never again and my family won’t go there either never 👎

So impressed with everyone here from doctors nurses helpers etc they are wonderful !!! They keep u updated they call you and they help u when needed I have never been to a hospital that is impressive as southeast !!!! Great job keep up good work and hopefully other hospitals will follow suit

I had spinal fusion in 8/20 in the middle of Covid, the Doctors and Nurses were fantastic, while in hospital and no visitors allowed they did every thing the could to take care of me and make me comfortable.

11:35 p.m., Aug. 16,2021. I am inpatient. I am considering calling taxi to take me to flowers emergency room because of poor treatment, poor pain management, and poor healthcare that I have received since checking in on Thurs., Aug. 12,2021. I am reaching out to the proper ones to help me resolve this injustice. There were several criteria: poor help, no help, lack of communication, even race seemed to be an issue.

ZERO STARS!! VERY UNPROFESSIONAL!Left waiting for over 4 hours for my wife to come out of Surgery.. No call.. So I call them.. They tell me she is just now going back for the Surgery.. 5 hours total and nothing has happened.. Her appointment was at 11am.. It is now almost 4:30.. I am very angry.. Very unprofessional hospital.

My son was on the fourth floor. No visitation. I called left messages for two days. I never received a called back until the day after he was discharged. I understand that the nurses are busy. But as a nurse myself, I always called back family. Even if it was at lunch or before I left.

Last night I went to Emergency for dreadful neck pain due the vertebra problem. I was treated by the Nurse practitioner Christofer Surra. He was generous, and compassionate . He explained me a lot about what I have on my neck. His kindness was very good at that time. I also thanks to the nurse on duty yesterday June 26th. God continue to bless to all men and women to help us in our time of illness . Thanks a lot. Pastor Veronica Varas

I stopped by their er its really unprofessional and miserable.. They make you carry your own pee through the lobby and try to steal whole blood before your vitals are appropriately checked.. I hadnt eaten all day and demands to stab me for several vials of blood were immediately made... They also beg clients for money when they stole whole blood and tried to force experimental drug trials... Where I am from its called covance the patient is owed at least 3000 for an experimental study not begged on... Really unsanitary wheel chairs parked everywhere just butt awful

All the staff are professional and knowledgeable. Dr. Bhise is skilled, thorough, and kind. I could not have asked for a better experience!

This place is amazing! Very good in dark times. I got my COVID Vaccine here which was quick and easy.

I waited in waiting room for 6+hours and didnt get seen and they checked my vitals 3 times for whatever reason, wouldnt even as much as give me a work excuse.. horrible hospital ive ever seen, and plus they make you sign a waiver so that they can aggressively garnish wages if you dont have insurance..

I have been here since last tuesday. Dr. Skinner did a procedure on me. Dr. Skinner and the nurses here have done an amazing job with me.i would highly reccomend this hospital to everyone. You cant go wrong coming to this hospital. Thank you so much for all your hard work and dedication. Sincerely patrick yarcso

Nothing to brag about. Rude worker who brought ice cold lunch. Lost belongings. Possibly disguarded. No concern from nurse other than Everyone makes mistakes. Im not sure how to feel. It didnt bother them. They werent the ones being discharged in cold weather partially undressed. Told to keep calling to see if articles of clothing were found. Unbelievable.

I’m so thankful for Dr. Everett in the Emergency Department. I was so worried that I had MS, based on the symptoms and my father having it. He took my concerns seriously! He ran tests and really listened to me. Thankfully it was only a thyroid issue, but thanks to him I know what was causing me so much pain and discomfort. Thank you Dr. Everett!

Its official if you are Black you best go to flowers southeast does not care about its patients they just want your money I spent over 6 hours in er over 2 separate visits then took the ambulance on the third visit and the EMS that rode in back with me told the er staff that I was a non emergency after I told them I had been there already all day and he actually told them I was not a emergency so he took me straight back to the lobby I went from there to flowers where they treated me and found substantial issues in my body after a CT scan and southeast had done the same ctscan 3 wks earlier and found nothing how can masses and cysts just show up overnight

Over 4 hours to be seen 2 days in a row. Glad nobody was in serious distress. This is ridiculous. And there is no sanitation in the waiting room, yet they expect you to wear their masks and not your own. Get it together Southeast please. Be the hospital you used to be.

I cant believe this place!!! Ive waited in ER for I honestly dont know how long... the place is filthy and the seat i was going to sit in had crust and wet stuff all over it no way they are cleaning like they are suppose to I would never in my life come back. This is a terrible terrible place I would never recommend

Worst hospital stay I have ever had. During the night when I called nurses 22station, no one would respond after talking to person about my need. At 4 in the morning my room lights start blinking on and off, tried to contact nurses station and nothing would work. Finally called main hospital line to contact someone. Still could not get a response from anyone. I’ll be filing a complaint to public health agencies. In room 562 on 2/5/21

This is unacceptable for a hospital this size im sitting next to an elderly man thats been waiting to be seen since 300pm its now 1208am i will no longer come here by choice ever again a walk in clinic treats you better than this

The COVID vaccine clinic is excellently run. Everyone was extremely courteous and professional. So thankful for taking the time to dedicate to the community.

Some was a little frustrating. My wife was there for 2 nights. Takes all day to get an MRI, then get told about being discharged the next morning, to not have the discharge papers submitted until late afternoon, come on Doc get it together. Thank goodness for the nurses who helped and kept trying to make sure she was ok, and especially Nurse Sarah on the 6th floor. Nurse Sarah was beyond professional and courteous, and went beyond out of her way to take care of us.

Got here t 2:20 its 10:10 and still not seen a dr!!! This place is a shame and never again

Went for tooth pain and they just send you home with a oh well.

Been sitting in the Dr four 3 plus hours. With someone who has lung cancer. People here before us. Makes no since. Must only have one Dr. In the Er. UNACCEPTABLE!!!!!

Friendly and provided the help we needed.

I was treated like a animal that had no rights or feeling . The young girl Lindsey in the ER was nasty and unfriendly. Please teach your employees that if they having a bad day to stay home , and not make the patient feel worse than they already are . Idc if I was about to die I well never go to a hospital in Alabama again . Florida and Georgia here I come .

Got here at 4:30am. There were only 3 ppl in the lobby at the time 3 ppl were seen about before my fiance who sat in EXCRUCIATING PAIN until 6:30am. After a room was Available He still sat in pain until about 8:30 am before they medicated him with medication which did absolutely nothing. We complain about the pain and they tell us he can recieve no more meds. So they give him a numbing gel which sent him into to worse pain! So finally around 9:30am they give him more pain medicine that FINALLY helps and ordered to run some tests and scans . They come back within 15 minutes. Ive been waiting for results of these scans ever since.. Im not leaving his side but I was told I can not go to the snack machine or drink machine or I wont be allowed back in to his room where he is being treated. So Ive been sittin here starving for hours u shouldnt have to choose between food and supporting your loved one use common sense and put a snack machine in the back. Still waiting to leave smh

Laura in the cardiology unit, is one of the most exceptional young nurses Ive ever come in contact with she was very knowledgeable and very adept at explaining her knowledge she made my stay there very pleasant thank you Laura

Youll wait a good 4 hours in the emergency room before getting seenThey are slow and always have been.

Dr doddie was rude when I told him he needed to reverse the suboxone so I could be sedated i went through the lung procedure fully awake.

Yesterday was an experience I NEVER want to have again!. My husband was scheduled for an MRI. He has memory problems so I made sure on the phone that I would be able to accompany him. His appointment was 4:15 and 4:45. They told us to be there at 3. We were ahead of time. Because of COVID they would NOT let me go in with him even though they took my temp, which was fine and even issued me a visitor armband. Ok so I understand and wait in the car. Went back to the door and asked just to use the restroom. THEY REFUSED me! Would not let me in even for the restroom!!! Ok so rules are rules..... they did not get my husband even in the xray room until after 5!!! It was well after 6 before he finished and came out. Three hours for an MRI is outrageous! And so was waiting in the car with no way to even use the restroom! BOTH very uncalled for!!!!!!

3 hours in the waiting room, with an opened leg wound. They didnt even rinse the chain oil or wood shavings out before using unsantized gause to apply pressure waiting on a room & got upset when I drove them to another hospital. The gauze was bleeding through when I got to an actual hospital and they removed it.Its worth driving the extra 30 mins back to a Florida hospital. They had it cleaned, stitched, and treated in less than an hour. I wouldnt trust Southeast with a paper cut after that experience.

Worked there and was a patient there. Wouldn’t take my family anywhere else. Amazing group of caring people.

Life-Flighted from Cuthbert, GA on July 4th & had Back Surgery at Southeast Health on July 5th.Im physically doing better than I expected!!!!I had GREAT & AWESOME CARE at Southeast Health!!!!

Was hey happy with staff.However, Who’s great idea was it to lock every entrance door except for ER after 9?Forced to walk all around outside of hospital in order to visit 80 year old parent that was admitted. If you are concerned with security add security station at each entrance.The three rating is only because you made it very difficult for me to get to parent where regular visiting hours do not apply.

This is the last time I will bring my husband to this hospital. All they do is keep you in here just laying around, but dont treat you. They just keep telling you to stay another night just to lay around and milk insurance. My husband was admitted for high blood pressure and signs of a mini stroke. Well they ran all kinds of tests and couldnt find anything wrong and gave him meds for his blood pressure. The morning doctor told him he was getting released but as usual after waiting for hours and shift changes another doctor comes around urging him to stay another night because his blood pressure was still high. I told her that he was on their meds and diet so what they gave him wasnt working. If they wasnt going to treat him he wasnt going to just lay around another night and they needed to release him. The doctor asked us to wait one more hour and let him try one other pill to see if that would work. So after an hour of taking the pill it worked. Question is why didnt they already do this if they knew his blood pressure was still high after their so called treatment. Why did it take me saying something to them before they did this. Obviously they were purposely keeping it up so that they could keep him here and milk the insurance

There billing and financial department are sorely lacking. First off this started a couple of years ago, my wife worked there and either her or one of our kids ended up in the hospital, regardless we ended up having quite a bit of medical debt in which we paid all but some that somehow got put on payroll deduction, we was like thats fine we had paid thousands out already so the last little bit making payments helped us out some. Well in short my wife decided to retire and when she did apparently we still had about 500.00 or so left to pay off, we thought they would have just withheld in her check but after a few months we found out not only had they turned us into collections but was trying to garnish it. I want to know how it gets that far along and we dont get a single phone call or anything in the mail, we would have paid it off. Whats worse is a few months ago we ended up there for one of our kids, no biggie, we have two insurances and we had recently hit our deductible, wrong they still attempt to bill us so we called, left voicemail. Never called us back, we called and left a voicemail again and again no call back, so I have my attorney call, guess what, they wasnt calling back because our account had a notation on it from years ago and everything goes straight to collections and again court without our knowledge...so yet again I am having to pay more attorney fees to get this resolved because they cant take five minutes and make a phone call, or maybe just return the calls we left voicemails on. All over a bill BCBS says I shouldnt have to pay, its amazing how this place is even functioning, oh wait our tax dollars at work!!!

Great doctors and nurses at South East Health. Was taken care of very well by all the staff that I had come in contact with.

Wonderful and clean hospital, they work hard for a patient and doctor is very friendly.

My wife was there during three days for hip replacement surgery with Dr. Robinson. She was in the second floor and the only thing we can say is that the nurses and all the staff were super professional and very kind with her. as well as the employees at the admissions department, We are so satisfied with the treatment she received.

I’ve tried calling THREE TIMES over the course of 4 months to get financial assistance for my bills and ALL three times the woman on the other end in the financial department ended the conversation acting like she couldn’t hear me whenever the calls were as clear as day. I live in a low income household, I’m disabled, and have NO insurance because I can’t afford it. I need financial help and to treat people like this is DISGUSTING. DO BETTER.

This place could be better. Its just too much run around and un-empowered staff.

My first experience having a mammogram in Alabama. The staff from start to finish was top notch! Friendly, efficient and very professional. I have had 3 D films done for many years in VA and no one has ever shown me the film and how it looks. AND by the end of the day, a text stating the results. Absolutely will refer and use again! Thanks!!

This place is a joke transferred here from another facility even after they knew we were coming and had all the paperwork still waited in the lobby for 5+ hours

Just a THANK YOU for caring for my wife, Bev Sinbelian so well. She was telling me how great her doctor and nursing staff were during her stay. Dr. BHISE, THANK YOU.

I just wanna brag about Southeast Health real quick. There’s no need to name any names because every. single. staff. member. in. this. maternity. ward. has been the most amazing, helpful, compassionate person I have ever met. Will not go anywhere else! Made my experience as amazing and as less scary as possible.

Night shift was great. Very caring and friendly. Day shift was rude. Call for a nurse, ha 45 minutes later you might get one . my cpa was very rude and short with me. Asked for help, all I got was huffs and puffs. The communication gets lost. I stayed 4 days, 2 of those days were awful. Not all staff was rude but half was. I wont be back to this hospital. I dont encourage anyone to use this hospital.

Really great staff. Very polite and helpful. I was on the 2nd floor and my nurse Jackson was absolutely wonderful! He seemed to be genuinely concerned about my care and didnt come off as if he was just playing a role. He was attentive, kind and knowledgeable. He worked hard to keep me consistently informed about my condition! One of the best staff members at Southeast and certainly one of the best nurses Ive ever had period! And if anyone on the board of directors is reading this, Give that young man a raise and a paid vacation! He deserves to be recognized for being an outstanding nurse and employee!

I have been going to Southeast since 1990 with the pregnancy and birth of my daughter and I have always had great service and care with Dr. Young and his staff. He takes a lot of time to listen to me and treats me like family. I just had the new 3D mammogram this week and the staff was so friendly and helped me understand why it would be a good idea to have it done. I would highly recommend Southeast Hospital.

Went here for an emergency visit, pain in the abdomen, and was seen promptly. Dr was kind and all, but whoever is in charge of billing needs to get their act together!! I was sent three separate bills (after I was only told there would be two). Of course I paid all three because I didnt want the hospital to threaten my credit, but this last bill didnt even bother to tell me what it was for. Am I gonna get another bill two weeks from now with a bill from the janitor. I went to the hospital over two months ago. If tour gonna charge someone for a bill, at least explain what the charges are. Most people cant afford random unexplained bills from the hospital. Myself included!! Very dissatisfied with this medical center. I will not be back.

Dr. Foy Mann III is an excellent doctor. He goes above and beyond the call of duty. He was also knowledgeable yet assertive in my fathers care. We came in the through the er with a number of ailments, some of them due to his fear of hospitals and certain exams. Dr. Mann recognized and correctly assessed my worry and my fathers immediate need for medical attention. The ER staff was most pleasant, helpful and kind. Because we do not live in the immediate area, we needed to get dad to where he would be taken care of. And he was taken care of compassionately and quickly. Thank you ALL so very much but most of all DR.MANN!!!

Great doctors, great nurses, teamwork is amazing (R.N.s Quenesha, B.J., Miss Jackie, Robin is amazing great customer service and very knowledgeable, just a happy positive attitude! Elena is very knowledgeable and explains everything to me, ... so huge shout out to her for her empathy and professional knowledge of my condition; I am type A personality and active so laying in a bed for a few days makes me anxious and Elena taking her time to explain I need rest and treatment of antibiotics and diet to get well and to trust this process was pivotal! What fabulous and diverse talents are at this hospital that are so impressive. Jeanette takes my vitals daily, shes professional, fun, fast and moves on but leaves me smiling, Alexis the girl in school for RN who does a myriad of things for patients, nurse Yolanda, nurse Shafi, and Savannah and Jonathan the cat scan guy, and Dustin, x-ray tech, Tina the phlebotomist, and all such professional staff like Denise the charge RN, all oozing with Southern charm. My Doctor Bhise is from India and exemplary and very thorough -- Dr. BHISE YOURETHE BEST OF ALL THE REST. If your name is mentioned here, you are shining stars that I had the privilege of experiencing. I had an excellent experience ☺. Getting ready to leave so let me add one more to the list of brilliant staff, Miss Amy. Great hospital, choose wisely as your life may depend on it.Beverly Sinbelian

Awesome hospital. Nurses and staff took care of my daughter really well. Doctor delivered my grandson. My grandson was taken care of very well. Cafeteria is also out of this world. The nurses that took care of my daughter were awesome. Very highly recommended. Only hospital we will ever use.

They treated my grandpa wrong. I would not recommend this hospital to anyone.

Both my wife and I have needed to have stents put in within the last year. Southeast Health has been phenomenal-the entire staff went out of their way to make sure we were comfortable, and addressed every need. The Heart and Vascular department is great!

They will not let Fathers into the nicu to see their child. Its been a week since I could hold my little girl. They blame it on the governor and the cdc but Ive contacted both and looked it up on line and all three say the same thing. Its up to the hospital. I can understand that the nicu is small and they want to keep the number of visitors down but they could at least let fathers in when the mothers cant make it.

I have to say I’m a very proud employee of Southeast Health. My son had a terrible accident and was taken to SEH emergency room. He received awesome care from all involved with his visit. His nurse Sarah couldn’t have been any sweeter! She’s amazing, along with CT and Ultrasound staff. He saw Dr. P. Jones and so glad he did as we were very pleased with the outcome and results. I know it’s hard for patients to understand the process and flow of an emergency department but SEH is one of the best. Your going to wait at any ER, everyone is sick and irritable and frustrated and chances are there is someone twice as sick as you are that goes back before you. Be glad people! Be thankful your not that sick! I can honestly say that you have no idea what is going on behind those double doors, you would be shocked and ashamed. Be glad your still waiting, that means the nurses and all other staff that your so angry with is actually doing their job. The nurses of this ER are some of the best. I can not say enough good things about them and for what it’s worth.....you can continue to get upset about the wait or if someone goes to the back before you, it’s not going to change the process. The Emergency Room is just that, an Emergency Room, it’s not a doctors office.

Healthcare experts.

Worse hospital Ive ever been to.arrived at 630pm having chest pain and numbness. Calle up at 650pm. Sat in waiting room until 11pm. Finally put in Er room, hooked me up to heart monitor and left. About 1:15am after asking where the DR was, she (DR JONES) CAME in asked some questions and said she would be right back. Nurse came and gave me a pain shot. They had no beds in what they called the observation rooms. Finally around 330am I left. I was very upset and crying due to I havent seen anybody in about 2 hrs. They do not care! I still did not get an answer of my diagnosis of what my problem is.

My Grandmother just got out of surgery, and they said “we’ll call you to update you on how she’s doing in surgery”, and they didn’t. Worst experience ever, because it’s hard to not be updated having someone apart of you in surgery and not being updated.

This place is great I can get All of My medical needs here. Im very happy.

This is the most professional and caring hospital staff. I recently had surgery at SEAMC and they took care of me, very compassionate and respectful. The hospital was very clean and the food was really good. Dr Randal Nichols did a phenomenal job on my surgery. Overall I was very pleased. I definitely recommend this hospital to anyone who needs care. Thank you so much to all for taking care of me in my time of need.

The patient care at this facility is beyond exemplary. The ER wait times are short, the staff is exceptional, and the level of care is wonderful. The nursing staff is polite and sympathetic to the patients and their needs and the doctors are very knowledgeable. If in the even they cannot remedy the issue, they will find someone who can.

I have had several mammograms at the Womens Center and have had the best experience at all of them. The Staff is very professional and make you feel very comfortable. I will definitely use them in the future.

You made a mammogram almost a non-issue! Thank you for a calm, caring atmosphere, where I felt as comfortable as possible. Your team was professional, on time, and exhibited grace during an awkward procedure. Well done!

I had my annual mammogram yesterday. Wait time was short and I was in and out on my appointment time. The mammogram was easily and professionally done. I received my report by messages this morning! Good for another year! N. Maloney, RN, MPH, PhD

I had a great experience at the Womens Health Center! The welcoming staff is great and Brandi the 3D technician is excellent! Nice changes in the waiting room - I had great wonderful time.

I had a surgical procedure at SAMC last November. My experience was excellent from beginning to end. Prior to being taken to surgery holding, the staff made sure to keep me updated. The staff in surgery holding took excellent care of me and continued to keep me updated. The OR staff was so gracious, kind and understanding. I had to stay overnight and my experience on the floor was amazing. The nurses and aides were very thorough and attentive.

Brought spouse to ER at 8: pm. Took only about 30 min to be in a room. Took 2 1/2 hours for Dr. Then another hour for X-ray. Now at 2:30 am no results. Asked nurse why it was taking so long. She said she didnt know, it has been that way with long waiting times. I asked if it was busy she said no, but something is causing the long waiting times. Spouse went to X-ray and they forgot to hook her oxygen back up. Her alarm kept going off but no one came. The nurses or whoever were at the nurses station joking and laughing. I went to them and asked if they could hear the alarm going off. They acted surprised. I told them that the oxygen had not been hooked up. So one of them came and hooked it up. All the times we have been here in the past years it has never been like this. In the past we felt like the staff was concerned and did all they could to help us. We drive from Troy for what use to be excellent care. It is farther than Montgomery. But we will most likely head to Montgomery Baptist or Jackson hospital. Sure are a lot of people unhappy in here.

I had my yearly mammogram on Thursday. Everyone was so nice and friendly. I had the 3D done this time. It was much easier. The whole process was very efficient at the Womens Center. I was in and out quickly.

The Womens Imaging Department was excellent. I was checked in, examined and out the door in less than 30 minutes and received my results less than 4 hours later.

I was a patient for a Pacemaker battery replacement. I was admitted to the ER and then placed in ER observation for a night. The next day they did a Nuclear Stress test and determined I was ok except for the Pacemaker battery. We waited until almost 5 that night to get into a room and Surgery took place early the next morning. The Operating Staff who prepped me all the way to the doctor who performed the operation were top notch. The nursing staff during my one day of recovery before being sent home were also exceptional. Obviously the food for a heart patient is tasteless and pretty bad, but I expected that.I did not have insurance and they provided me with the paperwork necessary to apply for a lowered bill. All in all not a bad experience. What people need to realize when they are commenting on these reviews is that most hospitals run understaffed. Nurses have several patients through no fault of their own so you cannot expect them to see you in 5 minutes because your pillow needs fluffed. I for one was very satisfied with my stay. ThanksLarry

Had an umbilical hernia repair 5 days ago, and everyone was great; didnt have a single issue to complain about.The standouts in the service department were two guys, Bart and Justin, who were working together in pre-op to get me ready for surgery: asking questions, starting IVs, putting me at ease while I waited for surgery.Even the pharmacy exceeded my expectations, when the technician, Dawn, brought my med up to the recovery room before I could even get ready to go!Outstanding service and experience. Everyone worked together to make a stressful situation a lot easier to go through.

I was there in 2013 with streptopneumacocial meningitis life support they were wonderful when I woke up lol the day scheduled to pull my plug I woke up bahaha

Worst hospital experience ever. The place was filthy. They never went over the diagnosis. The quality of care is horrible. If you care for your loved ones please find somewhere else to go. It could possibly save their life.

If you have to go to the emergency room, and receive a bill afterwards, dont expect anyone in the billing department to be able to explain to you what the amount is for. All you get is a bill in the mail with no information and you are expected to pay it immediately. They will call, email and text you to the point of harassment. Its only been this way since theyve become southeast Health. Next time well go to Flowers ER. Used to be a great hospital/ER.

ER waiting room was not very clean - wrappers, food debris, and bugs on the floor. I’m assuming the nurse that checked us out to go home was possibly the head nurse. She was extremely rude and unpleasant. When she removed the IV from my husband’s arm, she flung it in my direction into the trash with the sharp still on the end of it rather than disposing it in the sharps container. I’m certain that’s a violation of sorts. The doctor and the 1st nurse we had were nice, but the overall experience was enough that I wouldn’t seek this hospital out again for any urgent matter. It’s a shame. I’m sure the head nurse lives in this community. She could have been a little nicer. I’ll now be looking for care elsewhere when I need it.

I want to give a BIG shoutout to ALL of the doctors and staff. My husband was admitted last Tuesday and we could not have asked for better care and genuine concern for his well being!! Everyone was so nice & helpful. Just walking down the halls and different ones would speak or ask if I needed anything!! The cafeteria is so nice and the workers are so pleasant!! We had everything we needed and more!! Discharge was great; start to finish was like 2 hours, if that!! Once again, thank you to everyone!! East 6 Rocks!!