Hollie truly represents client experience. When we consumers spend our money somewhere the last thing we want to hear is no. We closed three transactions in two weeks and never once were told no. Hollie has secured a return client guarantee. Thank you Hollie!

By far the best credit union to do business with. They have helped me out so much! Ms. Hollie is by far the best ever! She treats you like family and so does the whole credit union! Ms. Hollie has went above and beyond to really help me and make sure that I was staying on track with everything.

I just recently became a member and my whole experience was great! I opened a share account and applied for a vehicle loan. I also opened a checking account and received a credit card. Hollie, the branch manager, handled the loan and credit card for me. She made it feel effortless!! She responded in a timely manner to all of my emails. The branch was also short staffed during this time. The ladies at the counter were also very kind and helpful.

I had the pleasure of working with Kaitlin over the phone. She was very courteous and she listened very well. She was understanding and she knew how to resolve my problem. Job well done!!!

I have been banking with telco since 2015. Just about everytime I come through the drive through I am greeted by Kayla, who always goes above and beyond to help me. I would recommend telco to anyone.

L. Thornton gave me some of the best service I’ve had in years on my most recent loan. I’ve been customer facing or over the phone for more than 30 years and rarely do I get impressed. I’m coming up on 20 years with Baton Rouge Telco Federal Credit Union and couldn’t be happier. I definitely recommend!

Monica Butler is so phenomenal. I made one call and from there she took good care of me. Im very thankful of her for putting her trust in me.

I have been with Tco for over 20 years. They provided me with savings and checking accounts, financing for 3 different cars, and my mortgage. Even their gold credit card had only 5% interest.They have been there when I needed them every time. And they will work with you on months when a payment may not be possible with many options to catch up and sometimes even offer a 1 month per year allowance to not make a mortgage payment (although interest will still accrue) with no bad credit rating report.

I have conducted different business at BR Telco over the past few years. Most recently, I worked with Lauren in the Watson branch. Lauren has been prompt and professional. I like the small bank feel, while getting the professional assistance I need. I know I can call Lauren anytime and ask questions. She always makes me feel welcome. I appreciate the service I receive at BR Telco FCU.

Holly is the best. My experience with her on yesterday day was awesome, she has a beautiful spirit and customer service is amazing. Dont stop with your amazing personality, you made may day.

Telco is great! They make you feel like you are dealing with a small family business, very knowledgeable and friendly staff! Everyone I talked to was great. I dealt more with Lauren for my needs and she is amazing! Thanks Lauren and Telco

Telco and Hollie made my banking experience wonderful. I highly recommend Telco.

Excellent service she (Hollie Easterling) went above and beyond to make my experience as smoothly as possible!!!

Wonderful customer service! Lauren was very on top of everything and knowledgeable. Will recommend family and friends.

I spoke with Lauren Thornton at the Watson branch about moving my complicated corporate pension to my Telco IRA, and she answered all my questions and helped me get everything set up. That’s the kind of service that has kept me a loyal customer for nearly 50 years. I love Telco Credit Union!

Love their customer service!! Lauren at the Denham springs branch is so great to work with! We appreciate her! By far the best and easiest company to work with on your loan and Financial services!

Hollie Easterling helped me get a consolidation loan to help pay off my debt. I was very satisfied with how professional she works and how patient she is with my when I wasnt sure about certain things, she was able to help me understand better. She goes above and beyond to help their customers to achieve what needs to be done. I would highly recommend Baton Rouge Telco Federal Credit Union if you are looking for a nice bank, great environment, and atmosphere, and very friendly outgoing employees who help you to the best of their ability. If you need to go through a bank for any particular reason Hollie would have you in good hands. :)

I have to say it was the easiest refinance service I’ve experienced. Hollie went way out of her way to get my New loan secure. Definitely will refer everyone I know to Telco

The employees at The Telco Branch in Watson ALWAYS go above and beyond to serve our family! They are attentive, knowledgeable, supportive and happy to help! Thank you Hollie, Sydney, Kayla and Ashley 😊

Ashley always takes great care of me. Its nice to go someplace where they know you by name. Whether its the drive-through or a walk-in, everyone at BR Telco is always extremely helpful and friendly. Excellent customer service!

Great service quick loan application process. The more services you have the more APR is discounted. Thanks Watson branch

Its their standard practice to hold mobile deposited checks for NINE BUSINESS DAYS (why is this even legal?) Doesnt matter if the check is $50 or $500.

Heidi is the person I always ask to handle ny business because she is extremely knowledgeable and makes me feel confident that my finances are handled in a professional discreet manner. I highly recommend her to my friends and shout out excellent customer service received at the Watson branch

Fast friendly and easy!!! I was able to get a replacement debit card due to the wear on mine. It literally took about five minutes to get a brand new card....plus I got to keep the same card numbers which was awesome!

Lauren was so professional, friendly, warm, and 100% relate-able. Telco has finally opened my eyes to how real banking truly looks like and what should be expected, from not just a Credit Union, but also its financial advisers. Thank you for all your help Lauren. As a new resident in the area, you seamlessly put my concerns to rest and now I can focus back on transitioning from my recent move, having had trust and security instilled in me by Telco.Damian Kibby

I appreciate the professionalism at Baton Rouge Telco. If I ever have a problem which is very rarely they are quick to assist me and resolving. Its nice to go to a place of business where everyone knows who I am when I walk in the door. And I actually acknowledged me and appreciate my business.

Lauren Thornton is the best. Very helpful and on point. Couldn’t ask for a better experience the very best.

Outstanding Customer Service by Lauren. Great Service from Telco Credit Union. Lauren was passionate and caring.

Terrific, fast, and easy experience. Hollie Easterling at the branch on Highway 16 was fabulous and answered every question pertaining to my credit and account that I had. Would definitely recommend!

Lauren Thornton at BR Telco has assisted me with securing two auto loans and I can say that both have been the easiest pain free process that I could ask for. Laurens knowledge of the loan process and her down to Earth demeanor make doing business with Baton Rouge Telco Fed Credit Union enjoyable and they will be my go to financial institution for any and all financial services.

Very very nice and understanding. Very personable easy to talk to. friendly I may even switch credit unions to this one

Excellent service. Very detailed explaining everything and great customer service

Couldn’t be happier that I made the swap last year to BR Telco CU. The staff is always a pleasure to work with. Kayla is very friendly and always greets me with a smile!

Wonderful, friendly staff who are ready to help in every way possible. Ive been banking with Telco for over 30 years and wouldnt go anywhere else!

We have had many years of excellent customer service in our experience with Telco at the Baton Rouge branches before we moved...and now at the Denham Springs branch after our move to Livingston Parish. Kathy at the DS branch is consistenly upbeat, kind, and helpful--always! We can count on her to help us whatever. Telco is fortunate to have her!

I have been with Telco for years now and they have been like my best friend. I have used them for all major purchases and their credit card rate is great. I will continue to use them going forward.

Lauren has been great working with me and my Auto loan. She is very patient and helpful.

Excellent customer service. Nice friendly people. Unlike other nearby banks they still have the family friendly service.

Excellent service!! Hollie Easterling was very efficient.She made the experience of borrowing stress free!!

Easiest people to work with with great rates. Hollie is the best!!

Many thanks to Lauren for guiding me through my auto loan application and car purchase last week. Lauren was professional and personable.

Always friendly, customers are treated life family, NOT like a dollar amount.Highly highly recommend them for your local banking.Thank you TelCo!!! :-)

Lauren was great and helped me with all my needs.

Great place to get a loan from had them for 4 years for an atv loan very easy and very fast wouldnt go any where else to get a loan from.i used the telco in denham springs and everyone was very nice and helpful and also happy to help.

Excellent service!! Lauren Thornton made it easy for me to get lower interest!!

So helpful, best staff. Happy to bank here

I have been with telco since 1990 love love them - they handle all my needs accurate quick and with a smile. They know me by name and treat me like family

Telco has been the best I am a customer since 1995 would not ever think of leaving them great job telco

Always amazing customer service!! Friendliest employees and always able to help with any questions! Love doing business here!!

Mrs Lauren Thornton was my financial officer today she went above and beyond for me and I truly appreciate her and the bank for working out some kinks for me ty

Never had any kind of problems and they are always quick with any questions I have, great service!

Been banking with them for years. Today my customer service experience was very pleasant speaking with Mrs Cathy she was very kind.

Lauren was very helpful and patient with me during my experience, highly recommended!

Love love loveeeee Lauren! Goes above and beyond for members.

Lauren Thornton was extremely helpful and went out her way to help me

They never can help when you call. The person who answers the phones never knows anything.

SUPER FAST, EFFICIENT SERVICE :)

Honestly have never had a problem with them. My card had gotten stolen and when I went it there I was out in 5 minutes.

Best bank ever. Great customer service.

Ms. Thornton made creating an account fast and easy

Great experience Hollie was very helpful!

I have been a member since 2014, great service!!

Service was fast and effective, thanks for all of the help.

Very nice and helpful people

They were very nice and professional in handling our problem.

Very friendly and helpful.

Ashley was so very helpful with my problem! Thank you

It is a great Institution

Lauren was great help

Helpful, patients, and very quick

My experience was Great!!

Excellent service.

Great experience

Wouldn’t help with finances..