user
Heartland Hearing
3003 Pershing Ct #101, Decatur, IL 62526, United States
Appearance

Comments
Br
Review №1

Had an appointment in the Decatur office with Don for my 90 yr old father. Don took time with us and explained everything so we could understand the extent of dad’s hearing loss. Would definitely recommend this office to others.

co
Review №2

Went here to have my hearing checked and was pleased with how they do things. After the hearing test he explained to me what everything meant on the results. Definitely recommend!

El
Review №3

When Dale said my new hearing aids could be a “game changer” he was right! I can hear my own voice now. I love to sing and during a Zoom choral experience I noticed I was out of tune and was horrified! Now I am able to hear me! With my phone app I am learning to use it toMy advantage for louder and softer sounds. Old age is easier to face now! Thanks, Heartland Hearing!

Ca
Review №4

I love heartland hearing. Caring professional staff..no high-pressure sales..helpful and friendly always there to help. Very refreshing after experience with some other offices.

Am
Review №5

Helped make my decision to purchase a hearing aid easy. He was kind and made me feel comfortable right from the start.

Ma
Review №6

I have known Dale for several years and I highly recommend him and his wife at Heartland Hearing for all your hearing needs. They run a very ethical, friendly business; people you can have complete trust in to take care of your hearing needs.

He
Review №7

I had an appointment and was really surprised at the results. Some minor changes in my hearing and readjusting has made a big difference in my hearing in a group setting. Thank you.

St
Review №8

Theres a reason I drive 45 minutes one way for this practice...its BY FAR one of the finest, most ethical businesses Ive ever dealt with! When I first visited Heartland a couple of years ago they saved me over $2000.00 on my initial pair of hearing aids! Since then Ive returned twice thinking I needed to upgrade but instead of upselling me they made needed adjustments and fixed my issues both times where as they could have just very easily sold me a more expensive pair (which, since I went for that reason it would have been a very easy sale). I can not recommend them as highly as they deserve. Dr Brann is courteous, highly ethical, truly the real deal!

Da
Review №9

DEEPLY CONCERNED WITH YOU AS A PATIENT AND MAKE YOU FEEL VERY COMFORTABLE AND TREAT YOU LIKE FAMILY I WOULD RECOMMENDANYONE WITH A HEARING PROBLEM TO CONTACT HEARTLAND HEARING TO BE ABLE TO HEAR BETTER IM CEERTAINLY HASPPY WITH THEM

de
Review №10

Very impressed with Heartland Hearing! I was very reluctant to go due to other hearing places I had been. So glad I went in to see Heartland! Got hearing aids and I was amazed at how much I was missing! Heartland worked with my insurance and I got hearing aids that I could get with my budget. No they are no the Cadillac of hearing aids ; but boy do they work! I can hear my kids, grandkids, even the TV and oh so much more! Dale in Decatur office was great to work with. Made sure I knew what to expect how to handle issues if they come up and just a very nice person. Made me feel safe (cause of the virus thing going on) and comfortable. I highly recommend you try Heartland Hearing. Dont give up till you try Heartland Hearing. I almost lost out big time! So glad I called them.

Mi
Review №11

Great people, would recommend to everyone.

Sc
Review №12

I am very happy with Dale and Heartland Hearing. He is very personable, professional, and knowledgeable.

Do
Review №13

I brought my mother to Heartland to get hearing aids. We were treated like family. We were able to get good hearing aids at a reasonable price. After she wore them a few days, we received a follow up call to see how she was doing. I call that good service. I recommend them.

Ji
Review №14

I could not be any happier than my experience with Heartlad Hearing, and my new hearing aids. Thank you Dale and Rubi.

ji
Review №15

I have always been treated with respect and honesty in my dealings with this place. The owner is friendly and very knowledgeable. He makes sure when I leave the office that all my questions and concerns have been answered to the best of his abilitiesI found the price of my hearing aides very reasonable

De
Review №16

After going to one of the Extremely Overpriced National Brand Companies we discovered Heartland Hearing, Inc. My mother has a profound loss of hearing across all wavelengths of sound. It was difficult for her to hear anything and was very frustrating for us, as family, to try to communicate with her. We made an appointment with Heartland at which time Dale, their hearing aid specialist, tested her to determine what she could/couldnt hear. After the exam he made recommendations to us as to what she needed and how much it would cost. We decided on nearly invisible over the ear hearing aids and the difference in her ability to hear has been remarkable. She is now hearing sounds that she hasnt been able to hear for years. Dale Brann, owner and hearing specialist took the time to make all of the necessary adjustments to maximize her hearing, showed her how to properly take care of them, and made her feel genuinely comfortable. And on top of all of that the cost was Great! I couldnt be happier with the outcome and can honestly say that if I ever need hearing aids.... I know where Ill be going. Thank you again Dale!!!!

Ro
Review №17

Dale is extremely friendly & caring. Able to quickly & competently get my hearing aids on track!! Much appreciate him!!

Je
Review №18

Satisfied with service rendered. Professional and friendly.

Ri
Review №19

Very professional and kind staff.

Sh
Review №20

I went to Heartland Hearing in the hopes they could help me with my tinnitus. After a hearing test, I was told I have a significant hearing loss and I would need hearing aids to amplify the sounds around me. After being fitted, the tinnitus, noises in my head, is reduced so much I dont have issues any longer during the day. Nighttime is still a problem after I remove my aids for the night but a radio or TV on low helps to cover sound and I can sleep without a problem. Dale and the staff are very kind and make me feel welcome and at ease. My mother also went to Heartland after I did and she also found the staff to be warm and friendly. I would recommend Heartland Hearing to everyone.

Ma
Review №21

For the past three years Dale Brann has assisted me at the Decatur, Il location of Heartland Hearing through testing my hearing, helping me purchase hearing aids for both ears and with whatever I have needed so I am hearing well. Dale is very professional, helpful and knowledgeable about what he is doing. I have been very satisfied with his help and with the hearing aids I received. Whenever I have needed anything, a quick call has gotten me in for whatever supplies or adjustments were needed.

Ma
Review №22

I had a very good experience. Im very pleased with my hearing aids and the help I had from Dale. I would certainly recommend him to others.

Bo
Review №23

Dale is the BEST at knowing my hearing needs!! Very satisfied with the service & the product!!

Sh
Review №24

Fantastic hearing aid provider. Working with Heartland Hearing was indeed a joy for both of us. I had just received hearing aids through the VA and really thought highly of them. My lovely wife had been putting off getting hearing aids for herself until our experience with Heartlands Doctor Dale Brann. I wanted aids for her of the same high quality that the VA had provided to me. Doctor Brann tested her hearing and put her into the same ones as I. We were ecstatic. He has worked with her to over come her rejection of the aids. He stressed on her to give them a chance. She reluctantly did. The outcome was a welcome relief for her. She is more than pleased and so am I. He has not only worked with her on her aids, but he has worked with me on mine. I love the VA and everything they have done for me. However, they were not as thorough with me as what Dr Brann has been with Sharon. He has explained things to me that they did not and has freely answered all of my questions even through he didn’t receive any benefits of sale. To up sum our experience. Our expectations with Heartland Hearing and Doctor Dale Brann was and is outstanding and we are looking forward to future interactions.

mk
Review №25

Dale and Wanda of Heartland Hearing, Inc. provide excellent care and knowledgeable guidance. I highly recommend this service to anyone with hearing related questions or concerns.

De
Review №26

My husband and I are very pleased with the care and customer service we have recieved from Dale & Wanda Brann at Heatland Hearing, Inc.If you are looking for someone who takes the time to make sure that you have the best experience possible with your hearing aids, we strongly recommend you go to Heartland Hearing, Inc.Jim and Debby Hays

Mi
Review №27

This is definitely the best place around...very caring and affordable.

Do
Review №28

Always treated like family here. I recommend them.

Ph
Review №29

Obtained hear aids from Heartland Hearing in Decatur in July 2018. Am extremely well pleased with the product and the service.

Information
12 Photos
29 Comments
5 Rating
  • Address:3003 Pershing Ct #101, Decatur, IL 62526, United States
  • Site:https://www.heartlandhearingaids.com/
  • Phone:+1 217-993-9314
Categories
  • Hearing aid store
  • Hearing aid repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Credit cards:Yes
Similar organizations