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Performance Eyecare
465 N New Ballas Rd, Creve Coeur, MO 63141, United States
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Ma
Review №1

I went in to get new lenses put in my current frames with my new prescription, and possibly a new pair as well. I have vision insurance. First, the ocular photo they take costs an extra $40 thats not covered by insurance for some reason. I told them that was fine as I assumed that was going to be the only charge. I told the assistant and doctor several times I dont wear my contacts and only needed new lenses in my current frames. The doctor talked me in to trying a new brand of contacts. I agreed thinking that typically contact fittings cost around $50-80 (Americas Best does them for $80). When I got to the front counter, they said the new pair of the cheapest frames with lenses would cost $140. I decided against those. Getting new lenses put in to the frames I already have was going to be $220! I decided to wait on that as well. My final price for just the exam and contact fitting was $173.20!! Their contact fitting is $130!!Never going back. Maybe they should move to Frontenac or a more affluent neighborhood where people dont mind being ripped off.

Li
Review №2

First visit a success at Performance Eye Care! The staff was courteous and helpful and quickly scheduled me for an emergency issue. Dr. Dreyer was on time, thorough and personable. During the in-depth exam, she explained all the technical medial stuff in easily understandable terms and provided a clear diagnosis. She did not rush and patiently answered all my questions.

Sc
Review №3

In my experience, the team at Performance Eyecare has does a great job with handling both eye healthcare monitoring as well as corrective eyewear solutions. They employ multiple latest technology eye health screening tests which instills confidence that theyll catch something before it becomes a major issue. They also do a great job of helping make sure I take advantage of any insurance benefits.

Ka
Review №4

Excellent care, Dr. Dreyer as well as staff.

Am
Review №5

Staff was SO friendly and helpful before our appointment and during our visit. My kids LOVED that they didnt have to get the puff of air in their eyes and I was impressed with the knowledge of the doctor. They also have a great selection of frames. Last time my daughter bought sport goggles she had to choice of two options, but here she had many choices!

Je
Review №6

From start to finish this was an excellent experience. The eye exam was quick, efficient, and effective. They’ve taken care to ensure cleanliness and mask use in the pandemic. I genuinely enjoyed the experience of picking out my frames with Evan and Fahaaj. They were so kind and welcoming and eased my fears of picking out something that wouldn’t suit my face. What could normally feel like a chore was a very pleasant experience. Fahaaj also followed up with me a couple of weeks after picking up my glasses to be sure everything was going well and asking if I needed any other adjustments. I’ll recommend them time and time again.

M
Review №7

Awesome service. Evan was very helpful. I don’t submit many reviews but I recommend this place for your eye care needs.

Kr
Review №8

Everyone was kind and professional. As an adult this is the first time I have needed prescription glasses and Im so thankful my coworker referred me to your office! I never thought I would be excited for glass but everyone in the office made sure I was comfortable, and I cant wait to be notified to pick up my glasses and sunglasses They explained every test they were going to do and what it was for. If there was an additional charges for anything they explained what it was for and made sure I was comfortable and agreed before moving forward. Hannah listened to my needs and concerns and helped me on selecting the perfect glasses and sunglasses. I have already spoken to myhmy about joining your practice and have already referred several co-workers. Thank you for your wonderful care and excellent team work!

Ka
Review №9

From the second I walked into the office to when I left, I was treated extremely well! They were very thorough in explaining each step and answering any questions I had! I highly recommend going there!

Gr
Review №10

Everyone at Performance Eyecare is extremely skilled and very helpful. They are also quite friendly and do not rush you in any way. I absolutely recommend them.

Ka
Review №11

This place is amazing! From the moment I made the phone call to schedule my appointment to the moment I picked up my glasses, everything was smooth sailing. Before I even went in for my appointment, Fahaaj let me know what my insurance would cover. When I got there, I didn’t wait at all to see the doctor, in fact, she was in the room waiting for me! When I picked out my glasses, they were so helpful and helped me pick out the perfect pair that looked great with my face shape. Fahaaj also kept me updated on the status on my glasses once we ordered them. When I went to pick them up, I was seated right away, they fit the glasses to my face, and I was on my way! By far the best experience I have EVER had at the optometrist!

Sa
Review №12

My eye exam on December 13th went very well. I felt that Dr. Dreyer was thorough and the assistance from the staff when picking out frames was very supportive. That was December 13th and was told it would be about 2 weeks before my eye glasses would be ready since there were holidays in between.I never received a call so I telephoned on Tuesday, January 5th. I was told almost immediately that my glasses had been in since December 23rd. I understand that the Christmas holiday immediately followed but there was a week of 4 business days the following week and Monday, January 4th. The staff person told me that a message was left on the 23rd on my cell phone but there is no record of a call at all.I went to the store on Tuesday, January 5th and there was no mention of how long they had been there or if they made any attempts to notify me. I was in and out within 5 minutes.This was very disappointing. I more than likely will return when it is time for my next eye exam, but I will follow up sooner regarding the arrival of new eyeglasses.

We
Review №13

They provide outstanding service and have gone above and beyond for us on several occasions when we needed glasses or prescriptions provided on an emergency basis. Dr. Dreyer is fantastic.

Do
Review №14

A very thorough exam and excellent choice of frames.

Mu
Review №15

Ordered one pair of eyeglasses and 2 pairs of prescription sunglasses. Just picked up the last pair today. They are right down the street from where I work which is super convenient. I typically prefer working with female Doctors because they pay attention and actually listen. Dr Dreyer was no exception. My vision impairments makes it a little difficult to find the right prescription. Dr Dreyer was very patient throughout the consultation. Her staff replicated the same professional experience and were a tremendous help in picking out the frames. They also have a great selection of frames. Highly recommend this practice!!

Al
Review №16

Long Story of why I made my first visit to Dr Dreyer which is 100 miles round trip for me. The time is well worth it, because once there you are treated very professionally, timely and have 100% confidence that your eyes are being cared for the way they need to be both Short & Long term. Also over the past 4 years, I have seen people change with in her support staff, but it doesnt seem to matter, because each person has always been extremely friendly, curtious and willing to assist however needed. That consistancy is really hard to find these days, dont know about the other Performance Eyecare Centers, but this one Does Things Right.Alan Mueth

Ca
Review №17

I went to Performance Eyecare because of its great reviews - and was not disappointed! Danielle deserves a great review for prompt, knowledgeable and enthusiastic service. She took the pain out of searching for new glasses. I recommend Performance Eyecare to anyone looking for new, up to date, stylish glasses!

Jo
Review №18

Friendly, courteous, and knowledgeable staff. Easy and quick. Dr. Dreyer is wonderful, thorough and explains everything so well! I highly recommend Performance Eyecare!

Be
Review №19

All three of our family members go to Performance Eyecare for our vision needs and vision health. I simply cannot say enough positive things about the level of satisfaction, professionalism, friendliness, timeliness and competence. The environment is lovely and close to places to dine and shop.

Do
Review №20

Awesome service and answered all my questions not to mention cleaning and fixing my bent glasses. Highly recommend Dr. Susan Dreyer and her staff.

cr
Review №21

Very professional, explain the procedure before they start.

Ki
Review №22

Everyone is always so nice and helpful here. By far, the best eyecare Ive been to.

Br
Review №23

Great experience!!! Professional and friendly staff, fixed my prescription and can see better than ever!

Ni
Review №24

If youre searching for a new eyecare provider, look no further. The staff is very knowledgeable, responsible, and professional. They always provide a great experience and its really convenient that they have multiple locations! Most recently, I was able to schedule an appointment online and received confirmation by text with the option to communicate directly with staff via text, not just an automated system. Not to mention, their doctors are top notch and have never left me doubting the care they provided. You wont be disappointed!

La
Review №25

Great office! Staff were extremely helpful and the doctor eased my baby about his first pair of glasses. I will definitely recommend over and over!

Br
Review №26

My wife and I had a great experience at Performance Eyecare. The eyeglass selection was unique and high-quality, which has been difficult to find since relocating to St. Louis a few years ago. Kayla was fun to work with and was definitely educated on lens features and their benefits. Highly recommend this place.

Ge
Review №27

The entire staff is absolutely amazing. At the last minute I wound up having to take my 5 year old in with me and everyone was so accommodating and gracious about it. They even gave him a Popsicle while waiting. I was really impressed by the knowledge and friendliness of the entire front office team. Selecting the frames wound up being a great experience and they really took the time to explain my insurance benefits. They definitely exceeded my expectations and I recommend them wholeheartedly

Ka
Review №28

Excellent customer service. The staff helped me determine the best pricing options for my contacts and glasses with my insurance and manufacturer rebates. The doctors provide excellent care and have been available for urgent situations for me. Highly recommend!

Jo
Review №29

The Doctor was very knowledgeable and friendly. My glasses are wonderful because she took the time to make sure my eyes were properly tested for the correct prescription. Get the HD lenses, you wont be disappointed. The staff is very accommodating and knowledgeable about the frames and are helpful in picking out the right pair for you. I highly recommend this eye care. They are the best.

Sc
Review №30

Awesome staff! Associates were very helpful with all my questions. The new building has a nice warm welcoming atmosphere to it. They will definitely keep my business for years to come!

Sh
Review №31

Absolutely amazing customer service! Literally blown away by the level of care here! They have 85+ 5-star reviews for a reason!

Mi
Review №32

The Doctor is very knowledgeable and welcoming. She took the time to make sure my eyes were properly tested for the correct prescription while even comparing them to my old glasses. The other staff members provided excellent customer service. Very friendly, quick and efficient!

De
Review №33

Just picked up my new glasses today & I love them! Kayla & Lisa were both very nice, professional, & helpful. Nice variety of frames to choose from. My examination with Dr Dreyer was easy & she answered all my questions.I would recommend this store to anyone.

Kr
Review №34

The staff is so very helpful and friendly. They always are proactive in getting insurance coverage worked out before my appointment and run numbers before I even arrive to make sure everything is ready to go and pre-authorized by insurance. My appointments are always quick and easy. I was in and out for an eye exam for contacts in 25 minutes this week. We are so happy we switched to Performance Eyecare and would highly recommend them to anyone.

jo
Review №35

Dr. Dreyer is very professional, knowledgeable and kind. She took her time and explained all aspects of every exam. So pleased with her and her office staff. All were helpful and courteous! Would highly recommend!!

Th
Review №36

A great local spot to get some new specs or lenses. Friendly and helpful staff.

Al
Review №37

The best eye care center I have been to! Dr. Dryer and Lisa are great to work with and make the process so easy. Highly recommend.

Li
Review №38

Efficient, friendly and not pushy!

Mi
Review №39

This was the first time in my many years of wearing glasses that everything was perfect with a new pair. Im completely pleased. A special nod to Kayla for her knowledge, expertise, guidance, and professionalism.

Ry
Review №40

Wonderful and knowledgeable staff! I was impressed by the time the staff took to answer all of my questions and pick out some amazing frames. Dr. Dreyer was very thorough in her exam and best of all, NO AIR PUFF! The technology used was of the latest as well. I am always able to get in very quickly as well when I have an eye related problem. These guys are the best.

Ca
Review №41

I had the best experience Ive ever had at an eye care office here with this team. Started with them making me smile on the phone when I called for an appointment. They are all friendly, inviting, and helpful. Made my day.

Br
Review №42

I was surprised at how much I enjoyed my experience at Performance Eyecare. I mean, who seriously enjoys a trip to the eye doctor? And on a Saturday? This was my first time picking out glasses and Sam was amazing and patient (and hilarious) through it all. I cant say enough good things about Dr. Dreyer and the staff at this location!

Mi
Review №43

Lisa adjusted my 3 pairs of glasses and did the most thorough job Ive ever had. She worked until the fit was perfect. What a difference!

Ju
Review №44

I recently moved to the St. Louis area for work and loved going to Performance Eyecare! The staff is super friendly and honest. Best place I have been for vision care in a long time!

An
Review №45

It was a good experience at Performance Eyecare. The staffs are very professional. especially Kayla was very helpful and patient when I have to decide which glasses I should choose. Doctor was very friendly and understand that I have problems with contact lenses and she recommended me to try the one day contact lenses and I started to enjoy wearing contact lenses again.

Pr
Review №46

Great New office. Staff are always pleasant. Not too pushy about making you buy glasses. Suggested me great half frames that I took👍

Me
Review №47

This place is awesome! Ive never had such an easy time getting glasses in my life! Sam helped me find the perfect pair and was so patient with my indecision towards everything! They can custom any pair of glasses to you and he walked me through every step of designing my glasses. I will definately be using them for all my eye care!!

Ja
Review №48

This place is great! Havent had my eyes checked in a long time. I was in and out quick with a great new style of glasses and contacts!

Wi
Review №49

Over the last two weeks, I have taken two pair of glasses to Performance for updated lenses. The first pair took 6 days and the second pair took 5 days, both including weekends. Amazing turnaround times, which was important for me.This compares to a local competitor, which took two weeks to complete new lenses. Also, the Performance staff is very professional and knowledgeable; and, their quality great and the prices were right! They actually live up to their name!I used to go to the national eyecare store in the mall; their turnaround was usually ten days and their prices 20% higher. No more, I will go for Performance!

Me
Review №50

Came here first after moving to saint Louis and wont go anywhere else. They took their time to make sure everything was correct. Very happy

Be
Review №51

I came to Performance Eyecare a couple of months with a request for a custom job. Very few optical shops in St. Louis were even willing to attempt custom-shaped lenses, and even fewer at a reasonable price. The folks at Performance Eyecare were more than willing to try, with a price less than half that of some other stores. When the first attempt wasnt everything I hoped for, they produced a second set of lenses for free. I loved the result and happily bragged about it on social media. Two weeks later, my beloved glasses disappeared. When I brought my sob story and replacement frames in, they treated me like family, and produced new custom lenses...for free! I cannot say enough about the service I have gotten from Performance Eyecare. Thanks Steve and Caroline!

An
Review №52

Best costumer service in the industry! Fast, super professional, and high quality glasses that will not break the bank. Only place I trust with my family’s vision needs.

Ca
Review №53

Ive been going to Performance Eyecare for the last three years and I couldnt be happier. Making an appointment is so easy with their online appointment maker. Dr. Dreyer and the entire team are extremely knowledgeable and very professional. They have a wide range of eyewear to choose from and are more then willing to order styles they dont currently have in stock. Ive confidently recommended Performance Eyecare to friends, family and colleagues for years and will continue to do so. Great place. Great people. Great products. Great vision!

Cr
Review №54

We love Dr. Dreyer and the staff is wonderful! So helpful when choosing the right styles and super friendly! Kayla is awesome! We’ve been going to Performance Eyecare for many years and look forward to many more!

Ja
Review №55

The staff is very knowledgeable, friendly and helpful. They explain in depth vision questions as well as questions regarding all the eye care products they carry. It is a great experience to visit Performance Eyecare at either location. Thank you.

To
Review №56

Fantastic service by Danielle. Will definitely return for all of my eye care needs.

Am
Review №57

Everyone at Performance Eyecare is extremely professional and knowledgeable. They make a visit to the eye doctor painless and quick. I recommend Performance Eyecare off Olive Blvd. to anyone I know looking to switching doctors or needs a new doctor.

Br
Review №58

This is the second appointment I have had at Performance Eyecare and I have had good experiences both times. Dr. Dreyer was very patient as she explained options regarding eyewear and her examination findings. I also found the staff to be very personable and enjoyed working with Mercedes and Kayla. This is the second time I have worked with Kayla who spent a lot of time at my previous appointment adjusting my old pair of glasses and spent even more time this year helping me find new frames with which I was happy. I recommend anyone looking for a new optometrist to give them a try.

Sh
Review №59

Received wonderful customer care and service when it came time for my husband and I to get new glasses and sunglasses!

Jo
Review №60

The staff here were very patient and informative while helping me select my first pair of glasses. The location was convenient, customer service was excellent, and they had a great selection of frames.

Ke
Review №61

Great eye clinic they are always friendly and will meet your needs as a customer. From the front of the house to the doctor they always make me and my family feel welcome

Me
Review №62

I had a great experience at Performance Eyecare and would recommend it to anyone. The staff was competent, thorough, and super friendly. They helped me as soon as I walked in the door for my appointment. I saw Dr. Dreyer for my eye exam and she was also very nice, methodical, and thorough. She answered all my questions and explained everything in detail. The shop itself is very nicely appointed, clean, and organized. The staff were also very familiar with my vision insurance and I had no problem utilizing it to cover my exam and contact lense purchase. I simply cannot recommend this place enough.

Do
Review №63

My wife needed new glasses and I had her go to Performance Eyecare in Creve Coeur. Kayla was outstanding in helping her and assisting her in finding the right frames. She was extremely helpful. I would highly recommend this place.

Mi
Review №64

I had an amazing experience at my visit at Performance Eyecare. The doctor and the staff were very professional and polite. Highly recommend!

Cl
Review №65

Popped in to Performance to check out some frames. They had a great and fashionable selection and the staff was super helpful and knowledgable! Ive recommended them to several friends.

Al
Review №66

I was in and out in 30 minutes and had a great first time experience at this office! Dr. Dreyer was very kind and knowledgeable and I will definitely go back while I am in Saint Louis!

Er
Review №67

I found this practice with Google reviews when I moved to STL. Everyone is SO kind and helpful and Dr. Dreyer is wonderful. I’d recommend to anyone.

ta
Review №68

I had a very good experience with Performance eye care. This was my second time getting reading glasses and Kayla was just great at helping me out and taking the time to find a pair that worked for me and my features. My first experience was with Clarkson eye care, where I was treated like a burden and felt like I was in the middle of a high school drama gossip scene and ended up with overpriced lenses that were not right for my eyes and made my vision worst after a couple of days. Thank god performance eye care is near me. Performance eye care is smaller and the staff is honorably respectful of theyre customers. Thank you Kayla, I truly love my new glasses and my vision is back to perfect. I now have a place to get my eye sight help that I know I can trust.

So
Review №69

My son and I both had eye exams here. I was quite pleased with the service. The staff was super nice and even though there were problems with verifying insurance coverage, they remained patient and professional. We had a wonderful experiemce and will definitely refer and return!

Ri
Review №70

The staff there are very friendly and knowledgeable. They also have a great selection of glasses. I will be going there again when I need glasses or an eye exam.

Ke
Review №71

This is a great place to go for your eye care needs. The staff is friendly and very knowledgeable

La
Review №72

Everyone was really nice and the girls at the front even helped me decide which glasses to get!

Za
Review №73

Went to get my eyes checked and it was determined by Dr. Dreyer that I needed glasses. Her and Kayla were very knowledgeable, polite, & professional. They helped me through the entire process and explained everything to me. They had glasses onsite for me to pick out and I was able to get my new glasses ordered the same day. Great service! Will definitely recommend to others!

Ja
Review №74

Everything about my experience at Performance Eyecare was exceptional. I searched for Optometrist Creve Coeur to find a location near us for my sons annual eye exam, and based on having so many 5-star reviews, called them first and spoke with Sam. Over the phone, she worked with me to schedule an appointment that fit in our busy schedules and ran multiple options from an insurance standpoint to maximize my benefits & lower my costs. She was patient and helpful, and we walked into our appointment with high expectations.The team at Performance Eyecare did not disappoint. My 9 year-old had a blast looking through his options, and his appointment with Dr. Dreyer was both comprehensive and quick. It was such a great feeling to see my son get SO excited about the clarity of his new prescription, and even better for him to choose his pair of glasses. Everyone spent time with him finding the right size and look as well as patiently explaining how his new Transition lenses would help with baseball and sunshine. All in all, we had a stellar experience...Thanks again!

Ro
Review №75

Kayla, Sam and Blake are the definition quality customer service. I’ve typically scheduled my annual eye exams at retail giants such as Target or Walmart, which I don’t have anything against, but walking into Performance Eyecare in the quaint Creve Coeur neighborhood was just a relaxing experience. Not only was there no wait at the start, but I was also served bottled water while being presented a detailed list of product options that matched my insurance plan. And Blake was so sweet that your heart will just melt. 5 stars!

Te
Review №76

Visiting from Florida left all contacts at home..called these guys and with a copy of my script they gave me 2 packs to last me til i get home! Awesome service highly recommend!

Ki
Review №77

I was in search of my first pair of glasses and Kayla was very helpful! I was very indecisive and she was able to find me the perfect glasses! Ill be back once Im able to get them.

Sh
Review №78

The staff here is amazing!! They have a huge selection of frames and the customer service is the best!! I will never go anywhere else!

Ke
Review №79

Dr. Massie and his staff were friendly, patient with my children, experienced, and professional. Highly recommend!

Mi
Review №80

To say this place has outstanding customer service is an understatement. I had so much fun trying on glasses with Sam and Kayla! They were super friendly and helpful, and I was sad to think I didnt have another reason to go back after picking up my glasses. (You guys, we need to be friends.) Dr. Dreyer was also very courteous, professional, and fun, and she made my eye exam a breeze besides using that device that pokes you in the eye which I legitimately consider torture. Anyway, these guys are the best and you absolutely should go here if you want an eyecare experience that will actually make your day better!P.S.--Sam, sorry it took me so long! ;)

Ra
Review №81

Sam was great!! She was very helpful when I was picking out my new glasses and when I picked them up! I will for sure be back!

La
Review №82

Really friendly and helpful staff. Excellent with my kids too.

St
Review №83

First time Ive been to an eye doctor in 15+ years and they were incredibly friendly and got the prescription I needed to see again.

Cl
Review №84

Prompt and professional service - highly recommended. Great selection of frames and (best of all) great interactions with consultants rather than pushy sales people.

De
Review №85

Had a great experience at Performance Eye care and would highly recommend this business.

Ry
Review №86

Did a great job. Very helpful and knowledgeable.

Ca
Review №87

Always get a thorough examination from Dr. Dreyer. The staff is very knowledgeable and welcoming.

Ji
Review №88

My wife and I needed new eyecare specialist after a very bad experience with another business. We are so much happier with Performance Eyecare. They treated us with respect and listened to what our needs were and gave us the best options.They were so great that a few months later I took my 93 year old grand mother in for some new glasses and frames. They had her in new specs in fewer days then they estimated.I could not ask for any better customer service anywhere for anything. WTG Performance Eye care!!!!.

Ju
Review №89

Very friendly and knowledgeable staff, as well as quick and convenient service!

Th
Review №90

The staff was nice and they gave me a donut.

La
Review №91

Very friendly and indulgent staff. I actually enjoy my visits.

Ro
Review №92

Great Place for Eye care............

Ja
Review №93

First time for eye glasses. Doctor and staff are great got right in. Thanks for all the help ladies!

Ba
Review №94

They were so helpful and professional. Ive been to a lot of eye care places but I think this will be my go to now.

Je
Review №95

I had the best experience picking out glasses! Kayla was awesome!!!!

Hi
Review №96

The staff is always extremely professional and helpful!

Da
Review №97

Awesome friendly staff. Huge selection of frames !!!

Ja
Review №98

Extremely helpful, and professional love going there!

Sa
Review №99

The staff was very friendly and professional, Id definitely recommend them!

Mi
Review №100

Went from a rookie to a pro with putting in my contacts with Dr. Massie, Kayla and Lisa.

Information
12 Photos
100 Comments
5 Rating
  • Address:465 N New Ballas Rd, Creve Coeur, MO 63141, United States
  • Site:http://www.performanceeyecare.com/
  • Phone:+1 314-878-1377
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:10am–7pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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