NOT A DOCTOR FOR A CHILD. BE CAREFUL. Staff awful. Dont ignore those reviews, hate I did. Very uncompassionate doctor. Maybe ok for an adult, absolutely do not take your child. My child is big (not overweight) and tall for their age, so I think its easy to forget. Theyve had a very bad experience with an in office procedure done with another doc that Dr. Thompson was going to perform, so they were naturally terrified. Dr. Thompson without compassion blurts, whats wrong with him, does he have anxiety or something? He firmly would raise his voice, not scream, stop, instead of putting the patient at ease. I had to tell Dr. Thompson three times to stop for a second to talk to my child. He clearly ignored my first request and kept going. He was moving too fast in a hurry without ease.There were two assistance in the room taking notes, one of which was a male assistant thought it was funny. I caught him laughing, gave him a look and he stopped. He wasnt laughing out loud to be heard, but you get the point. Dr. Thompson then stated to add the patient was uncooperative in the notes. Completely unnecessary. Mind you this was when he first started. It was too much coming at a child. The doctor even made a point to tell him he was a big boy.To add fuel to the fire, the young male assistant talked about it outside the door and another individual took a peek in the room to see who he was talking about. He claimed she looked in because she was looking for a prescription pad. She looked in at the patient, left out and i specifically saw the young man, another girl standing by and him giving her a look. I assume considering how obvious she was.All this after waiting an hour in the waiting room as well. Dont ignore parents. Hes went to another ENT that referred him because he couldnt find the problem, however that ENT is very calm, compassionate and understanding. Hate he couldnt do it. Youll see bad reviews about staff under Dr. Bouknight. Dont ignore.