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Cumberland Pediatric Dentistry & Orthodontics of Columbia
927 N James Campbell Blvd #102, Columbia, TN 38401, United States
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Je
Review №1

My son has braces with CODO and he had his appliance placed. The ladies did such a great job making sure he was comfortable and that it fit great!!

Ma
Review №2

Very foster care friendly dentist! My foster daughter and I had a wonderful experience at Cumberland Pediatric Dentistry. She was recently placed in my home and came needing a regular dental cleaning soon! Cumberland Pediatrics got her in very quickly, all their paperwork is foster care friendly and they accept her dental insurance. We had a good visit, the staff were all very friendly and professional. The waiting room is very fun and designed with kids in mind! I highly recommend this dental office!

Sh
Review №3

I went in to inquire about Invisalign and I’m glad I did. The staff was friendly and very helpful concerning my treatment. I would definitely recommend this orthodontist.

ju
Review №4

Dr.Freeman and Jessica are the best. They are efficient, kind, and knowledgable. They totally get little kids! My kids fell in love with this office.Great communication and upfront about all of their payment and policies. Highly recommend!

Ka
Review №5

The worst dentist we have ever been to. We really tried this past year to give them a chance with everything going on in the world but we must have had 5+ appointments cancelled on their end, due to overbooking, their new dentist not being approved yet for certain insurance companies, getting calls saying we had an appointment then saying the call must have reached us by mistake because it wasn’t for us and no appointment was on the books for us. One of my kids has been waiting for almost a year for a procedure. Of the 7 or so cleanings between my kids, 2 were not happy with the hygienist , complaining that she was rude when they couldn’t hold the X-ray right at (4 & 6 years old). The one star is returning my payment after they made me overpay for a procedure up front.

Am
Review №6

My son has had fillings and caps done before and has NEVER HAD PAIN. This is the second time I have took him to Dr. Freeman in Columbia and when he has got his feeling back he has been in a tremendous amount of pain. A little pain is expected but this is ridiculous we will not be BACK!!! My son told me he seen the needle and now he doesn’t want to go to another dentist! 1 because of the pain and 2 they failed to conceal the needle!! Thanks a lot!!!

J
Review №7

I was told my daughter needed sealants and it would be 100 percent covered by her insurance. 3 months later and I just got a bill, I called the clinic and they said there’s nothing they can do. Extremely deceitful.

Sa
Review №8

I took my 2 year old here and was told she needed surgery. After getting surgery I was told it was cosmetic and not needed. Her insurance even sent me papers saying they wouldnt pay for it since it was cosmetic. I was told she only got caps and a deep cleaning. Not even two weeks later I rushed her to the er because her face was swollen and found out she had a serve infection in her face. After saying something to the dentist office I was told I should have taken better care of my child mouth and it was all my fault. I took her in for them to look over the infection only to find out it was indeed not my fault at all. The dentist over filled her root canals and it blew out her gum causing the serve infection. Again I was dismissed when I expressed my anger because she is 2 years old and now terrified of the doctors office. Then they told a friend who refused their service over what happened to my daughter that I was a neglectful mother who didnt know how to take care of her childs mouth. Bare in mind I was never told about her root canals at all. Awful awful awful place dont take your babies here!

sa
Review №9

This place is wonderful!! I highly recommend taking your kids here the staff and the detist are awsome!! My kid said she felt comfortable with the enviroment and the staff!!

Bo
Review №10

Love Cumberland pediatric dentistry they are very nice & they are awesome towards my kids Dr. Felix is one of our favorites! Thank you Cumberland for taking such good care of my children!

A
Review №11

I took my son here as a new patient. The dentist was great but the office staff is rude, they dont call you back when you have a problem and they sent me a bill for over 130 dollars when I paid the day of the visit, when I called about it they didnt know why I got this bill, but said I did owe 96 dollars. Then they wouldnt give my kid a school note for not going to school the next day even though I was told three times they would take care of it only to have the last lady tell me they dont do that. He had two extractions and did not eat that evening he slept and woke up the next day not feeling good. So I do not recommend them, the hassle with the staff is definitely not worth it. If I could give zero stars I would.

Hy
Review №12

This was my sons first time at this dentist and we will definitely return EVERYONE was so nice & WELCOMING. We had the pleasure of having Vannan she was explaining what she was going to do to my son and he got very comfortable and relaxed a lot our dentist assistant was so sweet, and she knows how to interact with children very well as I was sitting there observing everyone is great with the kids (patients). My son is three and he’s a sweetheart so to have someone as sweet as him was a pleasure. Dr. Felix is so very nice and he’s very respectable and great with kids he was talking with my son while he was looking at his teeth, I highly recommend any and everyone to come here you will not regret it.

Ja
Review №13

I had the best time getting my cavity taking care of at this place I felt so happy and safe in there care especially with Autumn and Carol can’t wait to see y’all again!!!!!!!!!

Wh
Review №14

The staff was really friendly, ms Autumn did an awesome job at keeping my son entertained and happy while we waiting for the doctor to check his teeth! Great first experience.

El
Review №15

My daughter received the best care and attention. The medical and office staff are friendly and ready to help. They do accept TennCare Dental plans. Thank you for the excellent care.

sh
Review №16

This place is absolutely wonderful with kids! The entire staff is friendly and they have many things for the kiddos to do while they wait and even TVs to watch as they’re being seen!!

Ki
Review №17

They are the absolute best! My kids look forward to going to the dentist because they are gentle with them and make light of the appointment. They are very patient and love holding conversations with the kiddos! Would definitely recommend especially if you have younger children that get nervous at the thought of a dentist appointment!

da
Review №18

My granddaughter and I went in and had a wonderful experience.Vannan and Doctor Carol were just super .all of the staff was helpfulfasteasyquick and kind.we really enjoyed it and we will be back. thanks and God bless you

Pa
Review №19

Jessica was wonderful, calm, full of patience, and assurance for my grandson.I was glad to see this today!

Ka
Review №20

Hands down one of the best in Columbia,TN!! We struggled with financial issues(having to pay out of pocket for lots of needed dental work for both girls) when my step-daughters insurance from the state they were living in didnt cross over. Even though we managed to get together enough to get partial work done on 1 of the twins, Cumberland Pediatric were willing to set-up a payment plan (all must be paid before services rendered) and we considered going that route. Thankfully, their insurance kicked in here in TN and Cumberland Pediatric Dentistry got both of our girls scheduled within a 2 week time frame! One of the twins just had some extensive procedures done today and she is doing well and the other twin goes in on Monday and im sure all will be well! I completely trust this group of professionals and will continue to bring my children here! Keep doing what your doing!!

Ti
Review №21

Great Pediatric Office. Highly recommend, Dr. Freeman and the assistants are amazing.

Ra
Review №22

I absolutely love this dentist the whole staff is amazing we once had an emergency over the weekend when the office was closed and we were still able to get in touch with a dentist after hours my daughter recently had to get braces and the whole process was very smooth I give them 5 ⭐️

Ca
Review №23

They are good with kids but very rude there was a patient with adhd and autism and when they had left you could here them saying I’m suprised I got him to be quiet that long to do his teeth and then you hear the Dental hygienist saying does he take medicine for his adhd and the co worker said yes the dents hygienist processeds to say it Dosnt look like it

PB
Review №24

Dr. Nixon & staff are amazing. They are patient and understanding with our special needs son. We can always get an appointment that is convenient for us. Top notch care. The waiting room has tablets & video games for the kiddos. Very clean & well maintained. Best dentist in middle TN.

Em
Review №25

They were great! My kid is a hyperactive ball of energy but the hygienist was so patient and good with him. Got the cleaning & exam done quickly and explained our future appointment for a filling in great detail so I understand and fully know what to expect. My 7 year old was extra excited to walk in and see video games in the waiting area, ha! Overall great experience & we are so happy that trips to the dentist are no longer dreaded. 10/10 recommend.

No
Review №26

This is by far the nicest practice in Middle TN! Our 4 year old granddaughter was so at ease and excited during her first visit. She loved the brightly colored decor. The staff from reception to Dr. Carol were all friendly, courteous and helpful. Would definitely recommend to everyone with children for their dental care needs. .

Sh
Review №27

ZERO STARS!!!! Totally incompetent Orthodontics! My daughters braces kept falling off! And the Orthodontist is only there some Fridays. Often had to wait weeks to get things fixed. Once, we called on a Monday because her wire was poking her cheek. They said theyd call us back. Two weeks later, my daughter couldnt close her mouth. So I called and told them we were on our way there. They removed the wire entirely. A huge two inch long section was into her cheek! I finally gave up trying to work with them and took her to another place entirely. Now they want us to pay them more money!!! Do not subject your child to their neglect and total lack of professionalism!

Ch
Review №28

This is such an amazing pediatric dentistry! Everyone that work there are so kind and great with kids!! My daughter is on the shy side and felt comfortable going in the back alone with them! The service is great and quick! I highly recommend!! Dr.Carol and Dr.Nixon are so understanding and patient with all patients!! I wish they took adults lol!!

Fa
Review №29

Very professional and caring dentists. Cool kid activities to kept them entertained while waiting on their appointment. If I could give ten stars I would! If you are looking for dentist for your children I highly recommend these wonderful dentists!

Je
Review №30

Weve taken two of our children here! Pretty cool place, very well setup for children - in fact Ive never seen a waiting room geared so well to keeping the kids occupied and happy.The staff is great with kids and I was very impressed with their ability to pickup on family dynamics and keep everyone involved comfortable and feeling at home.Last but not least, excellent dentistry service as well, we couldnt be happier :)

sa
Review №31

My daughter has had a few procedures done and has had nothing but great experiences. Im equally impressed each visit, from their friendliness to their excellent dental work. They couldnt be better at handling and caring for children. They earn every bit of 5 stars, every time!

ha
Review №32

My children have had their teeth cleaned here and also had some restorative work done. Hannah and the other front desk staff are welcoming and helpful when we need to fill out paperwork. When my son had to have restorative work done, the assistants and dentist carefully explained to me what they were going to do. Heidi was the assistant that came to get us and she let me go back with my son for the first part of the visit. Then during treatment I was in the waiting room, and she came out to give me updates, which I really appreciated! She knew my son was anxious, and she did a great job with him. The hygienists and dentists weve seen have always been patient with my children and taken great care of them.

ad
Review №33

They were very rude dont suggest going there

La
Review №34

All three of my children go there and they absolutely love it! Every time you go in you are greeted with a smile. All the staff are wonderful and friendly..a very clean place as well! I highly recommend Cumberland Pediatric Dentistry!

ch
Review №35

All around great service!!Communication is on point, Im so thankful for the waiting area keeping my kids busy, the staff is very friendly and patient with myself and my kids. The Dentists there are great at explaining whats to come and whats going on. Thankful they came to the Maury Co. area, theyve been the best thus far!

As
Review №36

The staff is great, Heidi was our DA she came out and updated me on everything that was going on she seemed to genuinely care that I was concerned about my child. The waiting room is super kid friendly with several different ways to entertain your child while they wait. The dentist was finished alot quicker than I had expected. I would definitely reccomend this place to anyone for their childs dental needs.

Me
Review №37

My son has just begun to go here to get braces. So far the experience has been great! Everyone is so nice n He loves video games so hes excited to see the Orthodontist! Thanks for making this easier for him!

Mi
Review №38

Today was our 18 mo old grandson’s first visit to the dentist. There were plenty of activities in the waiting room to keep him busy, the staff was friendly and they did a great job making him comfortable while they examined his teeth. Very happy with our visit.

Re
Review №39

Amazing !!! The staff is very friendly very easy to work with they are great with kids . I have 4 children different age ranges and they have been wonderful with all of them the office is very nice has a lot of great toys wonderful stuff to play with. Dr. Carol is the best pediatric dentist that I’ve ever met she is so down to earth, sweet, and wonderful with kids this is the absolute best pediatric dentist in Maury County !

Ka
Review №40

I had an awesome experience here. Caroline & summer were super sweet & distracted me from the work that was happening. i love this place!!!

Tr
Review №41

We have been looking for an excellent dentist for our kids and they were absolutely wonderful! Even my three year old was comfortable with them. They were extremely respectful. Definitely recommend them.

ha
Review №42

Cumberland pediatric dentistry and Orthodontics is amazing! The staff is so nice ang helpful. The environment is very relaxing. Their equipment and x-rays are phenomenal. Would definitely recommend this to anyone.

Sh
Review №43

My three children go here. They have been excellent in every way from cleanings to procedures. The environment is so welcoming and friendly my children love going here! I highly recommended them to anyone!

Me
Review №44

They weren’t very patient with my 3 and 6 year old. The dentist didn’t tell me they were going to need to pull two teeth but when I went to the front desk they told me that they needed to schedule an appointment for extractions. I’m not taking them back and will find a different dentist for my kids.

D.
Review №45

Absolutely sweet and amazing staff and service. They certainly know what they are doing and do such a great job with the kids. I really can’t stress enough how much I appreciate their service and kindness.

Ma
Review №46

Had appointment at 10 am and after 1 hour of wait time finally been checked in. Didnt get any words of explanation or kind word sorry for your wait or we have been busy, anything. Extremely rude 😠

Va
Review №47

The best dentist care!!! My son loves the environment, wonderful friendly staff, and prizes after his visits. Highly recommended😊

Ma
Review №48

Amazing office staff, amazing back office staff, actually everyone there was super friendly and they treated my son with the dignity and respect he deserved. If I could give them 10 stars I would.

ni
Review №49

Very patient and friendly staff. Very clean and kid approved waiting room as well as the dental area. Highly recommend as a mom of four they always work around my schedule to get all the kids seen at once.

Je
Review №50

Absolutely love them!!! Staff is super friendly and Dr. Carol was awesome with a very uncooperative 2 1/2 year old! Would highly recommend this office!

Ma
Review №51

Having a special needs child is hard. Getting them to the dentist is even harder. Cumberland Pediatric Denistry was really patient and understanding. Wont take her anywhere else.

Da
Review №52

I love bringing my children here ❤️ They are great with kids of all ages ! I recommend this dentistry to anyone!!!

Jo
Review №53

It was little mans first time to the dentist and Id say he absolutely loved it here. The staff was also amazing.

Sa
Review №54

I love that this office is so open and includes me, the parent, on all the treatment options. And my kids love that they can watch the TV while getting their teeth cleaned!

Ch
Review №55

Friendly staff and patient and sweet with my 3 year old. Thank you for a great first visit!

ca
Review №56

Absolutely love Cumberland Pediactric dentist. Everyone was really nice. They got my son back super fast. They cleaned his teeth and came and got me to tell me what he needed done at a later time. I highly recommend this place! If you are looking for a great Pediactric dentist try Cumberland Pediactric.

Jo
Review №57

Friendly staff,welcomeing feeling when you walk in . The whole place is super clean. My kids are relaxed there . They take their time to discus everything pertaining to your childs teeth . They can get their braces there also

As
Review №58

After being less than happy at our last visit, we decided to give Cumberland one last chance. The staff should be a little bit more patient with the kids. My son who is two, was told on his very first dentist appointment ever “we can do this the easy way, or the hard way” after he was a little sceptical of what the hygienist was going to do. This visit, we were told my son MAY have a cavity after they noticed a white spot on one of his front teeth, the dentist nor hygienist didn’t bother to look further into it. So, we got a second opinion and it is in fact a very evident cavity with a very soft spot on the front of the tooth! They told us we would check on it the next visit in 6months, which by then the tooth would be in worse condition if left untreated!! Needless to say, we will be letting Williamson pediatric dentistry treat the cavity as well take care of further cleanings!

Re
Review №59

They are very nice and informative. The doctor was so helpful and explained everything well.

T’
Review №60

Unprofessional, ratchet staff, unreliable staff, get your kids teeth done somewhere else

Be
Review №61

Unprofessional, and very rude. Take my word and do not go there.

Ma
Review №62

Love the friendly staff! They go above and beyond to make their patients feel at ease.

B
Review №63

The staff was excellent, very patient and sweet. My son is always nervous about the dentist and he came out all smiles.

De
Review №64

Normally we have a great visit, but today wasnt the case. My daughter had to have a cavity filled today. They recommended using the sedation method to do the procedure, but due to my daughters history I knew giving her the gas would be the better option. The lady sitting back behind the receptionist desk to the right continued to try to talk me into using the sedation method for my child, clearly Im her mother and I know which option will be best for her. Once it was time for her to be called back the same lady that was sitting behind the receptionist came through the door asked me if my daughter had any change in medical history, to which I answered no. She said ok and proceed to tell my daughter to follow her back for her procedure. My daughter is 5 and has never ever had any type of dental work or procedure done ever, so therefore she was scared and started to cry. The lady just stopped and looked at me and said I dont know if we will be able to do this with the way she is acting. So I tried to calm my daughter down and told the lady that if she would be a little more polite and explain to my daughter what she was about to do she wouldnt be as upset and would calm down alot faster. Once my daughter walked through the door she turned around back to me and said I want my momma and started to cry again, at which point she started to walk towards me. At that time the lady stuck her arm out to stop my child from walking back towards me so the door could shut. I walked to the receptionist desk and asked her for the ladys name, to which she replied Heidi. Like I said we normally have a great visit at this office with no problems what so ever, but todays experience was awful. I highly recommend that if Heidi is going to work with children on a daily basis, that she be a little more sensitive and caring. This person will not have anymore involvement with my childs care at this facility what so ever.

Ma
Review №65

Great dentist and great staff Id highly recommend them for your kids dental

Ka
Review №66

The staff are always friendly, and go out of the way to make sure the kids feel comfortable.

Tr
Review №67

Friendly professional staff. Great service and better dental work

Ro
Review №68

My son (Zayden) had is first dentist appointment today, he’s 1yr old :) they was beyond Amazing!!!!!!! I was one happy mommy:)

As
Review №69

Love it here!! They are always so kind and the kids love coming!!

Am
Review №70

Today was our first time coming. The staff was great and Super friendly!!

Me
Review №71

Friendly Staff, very clean, great place for kids and they do braces all in one place!

br
Review №72

They were great! Very patient.

ka
Review №73

Profesional and súper honest and friendly!!!

So
Review №74

I love the staff and services very nice .

Sh
Review №75

Very friendly and professional staff! Love this office!

Br
Review №76

All the staff was really nice but one who was very hateful both times I was there with my child. I will not be taking any of my kids back to the Columbia location again.

Jo
Review №77

Everyone is so friendly!

Ja
Review №78

Absolutely love this place...

Em
Review №79

Staff is very patient with my three year old.

Sh
Review №80

Always a friendly face!

Cl
Review №81

Great place

Information
21 Photos
81 Comments
4.5 Rating
  • Address:927 N James Campbell Blvd #102, Columbia, TN 38401, United States
  • Site:https://cpdocolumbia.com/
  • Phone:+1 931-548-1333
Categories
  • Orthodontist
  • Pediatric dentist
Working hours
  • Monday:8am–1pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
From the business
  • Identifies as Black-owned:Yes
  • Identifies as veteran-led:Yes
Health and safety
  • Appointment required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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