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NuSmiles Orthodontics Dr. Eric Wu
5900 Waterloo Rd #220, Columbia, MD 21045, United States
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Ka
Review №1

If youre looking for an amazing Orthodontist, then look no further than Dr. Wu! He made my daughter feel comfortable about getting her braces from day 1. Hes always very thorough and kind at every appointment. My daughters teeth look great! You will love him & his staff! A+++++

Ri
Review №2

Here is my story. I have always had horribly crooked teeth and finally when I had enough money to get braces I started with my Dentist who advised that my teeth could be corrected using a product called Clear Correct which is a brand or teeth straightening aligners like Invisalign. The process was supposed to only take 1 year; however, after 3 years and multiple corrections my teeth were still not straight. After the retirement of Dentist and acquisition of a new one I was referred to Dr. Wu of NuSmiles Orthodontics who told me the truth about my case. He said that I should have never been placed in teeth straightening aligners because I had a complicated jaw deformation. I was placed in traditional orthodontics and even had to go through jaw surgery to realign my upper jaw. Dr. Wu and his team took wonderful care of me, was very nice and professional. Dr. Wu referred to the best oral surgeon in Maryland and throughout the whole process I was out of my traditional orthodontics 3 months earlier than planned. I would refer Dr. Wu to anyone who needs orthodontics. I would also advise anyone seeking orthodontic treatment to always go to an orthodontist for an opinion instead of blindly trusting the opinion of a dentist.

Ms
Review №3

My son started this journey a year and 7 months ago with Dr. Wu.Before moving into the area and meeting Dr. Wu I didn’t know the severity of my sons condition. I was told he would grow into his underbite and he’ll need braces but not soon. He’ll be fine. (That’s all I was told he had)I was referred to him by Columbia Pediatric Dentistry, and I’m glad I was. I found out there was more to his condition than what I was told initially.He showed concerned for my son, he also answered any questions I had when it came to my son. Even throughout the pandemic I felt my son was his top priority. Dr. Wu cares about his patients.The staff was also amazing, they were very gently with him, they let him know what they were going to do so he wasn’t surprised. They were also efficient with emails and appointment set up!!!I am pleased and shocked of the outcome of my sons mouth and teeth…. His teeth look amazing!!!! I can’t describe it lol…Thanks Dr. Wu!!!

Cy
Review №4

Thanks to Dr. Wu and his wonderful staff for perfecting my son’s beautiful smile. His teeth were literally all over the place. My second son also needs braces and I know exactly where I’ll take him.

Da
Review №5

I cannot recommend Dr. Wu or his staff enough. I had severely misaligned lower teeth, with one of my canines jutting forward and even cutting my lip. Correcting this required removal of one of my premolars, meaning that Dr. Wu and his staff had to not only straighten my teeth but also close a large gap in my smile. Throughout this process, Dr. Wu and his staff were kind, thoughtful, and informative. I always understood where we were in the process and what was coming next. Today, not only is my smile vastly improved, but it would be impossible for a casual observer to even notice I was missing a tooth. This has been a highly beneficial experience with a very rewarding outcome.

Le
Review №6

Dr.Wu is a great, extremely nice doctor who knows what he is doing! I completely trust in him for both my kids needs. I don’t think my sons teeth could get any straighter!! We’ve had such great results and I highly recommend Dr. Wu and his wonderful staff for everyone’s orthodontics needs.

Do
Review №7

Fantastic! One of the best experiences I’ve had over the past 4 years with my braces. They are all super nice and very welcoming. They have helped me with my braces treatment over my high school experience, and made it so easy for me to feel comfortable and progress made. Dr. Why is a great doctor with awesome staff and outstanding treatments and care for his patients. If you live in Maryland and need Orthodontic treatments, please come to NuSmiles in Columbia! Best one around. Thank you to so much to all the staff for helping me throughout these years and giving me the best of smiles!

ra
Review №8

I love it! The staff here is amazing and throughout my process, they told me everything I needed in order to be good-to-go. They made sure everything worked out for me. Even then, they would quickly respond if something needed to be tweaked in place or if a bracket came off. I’m so glad I went here to get my treatment, and it’s impossible to believe the process took 2 and a half years! I got my braces removed on Thursday (4/29) and was given a clear retainer the next, as I had hoped. My teeth are looking so good now and it’s hard for me to believe that I used to have such weird teeth. So glad I can start off my freshman year without an embarrassing picture.

Ri
Review №9

Dr. Wu and his staff are wonderful, the environment is clean. Dr. Wu is very patient and caring for my two sons, and we can always get an appointment when we need one. I can’t say enough how good and professional Dr. Wu is. I’ve had some experience with ortho myself, but Dr. Wu is the greatest. Thank you Dr. Wu.

Xa
Review №10

I had the most unpleasant dental experience at NuSmiles w/ Dr. Wu. The facility is really nice and clean, however, the level of care that I received is subpar. So much as that I have to resort to legal action. As someone below mentioned, the facility is staffed with very young women, and on several occasions I experienced pain due to their lack of carefulness during our maintenance appointments. My end results of my braces were terrible. I asked Dr. Wu to provide some alternative options and he informed me that I should have another orthodontist fix the issues. Were about 60 days out and I STILL have the glue on my teeth from the braces with Dr. Wu. Dr. Wu was extremely negligent and must be held accountable. I normally dont like to write poor reviews, but I feel too strongly not to share my experience with others. Dr. Wu is a nice enough guy, but if you challenge him, be prepared to have your concerns dismissed.

Ti
Review №11

Before i came here my teeth were all over the place. one of my teeth were stuck in my gums with no where to go and my teeth were all out of place. now my teeth are straight as can be. they give you everything you need for braces. all the instructions were very clear too! if my brother ever needs braces hes definitely going here!!

Ki
Review №12

I’m finally done with my procedure and honestly it came out great. I always felt welcomed in this environment and everyone is nice. (Also they do amazing work of course)

R
Review №13

My daughter has been a patient of Dr. Wu for two year. We have had an excellent experience. Dr. Wu takes his time to explain the treatment clearly and answer any questions we have. Other offices we visited were like a mill - get ‘em in and out as fast as possible. This has not been the case with Dr Wu or his staff. He and his staff are friendly and professional. There were a couple of times that we had to reschedule our appointments and they responded quickly via email, and this has been a very convenient method for us. I also appreciate that this office is following the proper guidelines provided by the CDC to keep us all safe. My husband, our daughter and I have all been very happy with her results. I highly recommend this practice. Dr Wu, don’t sweat the haters. There will always be complainers. I think the huge numbers of grateful people below speaks for itself. Thank you Dr Wu!

La
Review №14

We chose Dr. Wu from a list of recommended orthodontists from our pediatric dentist. So glad we chose him! He and his office staff are always very professional, courteous, and helpful. The office hours are flexible and we rarely have to wait very long in the waiting room. Since orthodontic work often requires lots of small adjustment and checkup visits, we definitely appreciate their efficiency in getting us in and out quickly during hours that are convenient for us. We also appreciate Dr. Wus kind and gentle attitude and his thorough explanations and patience with questions. And best of all, my childs smile looks great and his teeth are now coming in properly.

Za
Review №15

I really loves the environment nusmiles has they make you feel comfortable and they also explain everything vary well to you. When I first came I had a huge overbite and they where able to fix it

De
Review №16

GREAT WORK!!First off when you walk in his office the nice staff always there ready to assist you.Very clean and all the staff is very polite and respectful. I was a patient for now more than 2 years and every-time the have done a great job with me and there patients and the work was amazing my teeth came out really good i totally recommend anyone that wants to get a better smile to go to Dr.Eric Wu.

Ha
Review №17

I came to Dr. Wu before my wedding so that I could have a smile I was confident in and he gave me that!! I can be particular, but Dr. Wu takes the time to listen thoroughly and is detail-oriented. As a result, I am so happy with my smile and that is the best feeling! The assistants are wonderful and friendly. They are amazing at taking impressions (the worst part for me) and I appreciate that they take the time to do things right the first time. I am so glad I found this office, and I would highly recommend them if you want an amazing smile and experience!

Ga
Review №18

Dr Wu and his team are phenomenal! Dr Wu is friendly, easy to talk to, and always willing to explain procedures and answer questions. The assistants are very welcoming, knowledgeable, and fast! The office is also modern and very clean. At the end of my treatment, my smile was AMAZING! I am very pleased with my experience at this office and recommend it to all my friends and family :)

Lo
Review №19

Dr. Wu and his team did a phenomenal job with my sons teeth. In just 1-1/2 years his teeth are perfectly straight and we couldnt be more pleased with the kindness and outstanding service we have received.We would like to thank you him and his team for always making us feel like family. I would highly recommend NuSmiles in Columbia for orthodontist services.

Ma
Review №20

My fiancé and I came to Dr. Wu for a consultation in 2019 to enhance our smiles for our wedding. Dr. Wu was able to deliver his promise of giving us the perfect smile before our big day. Thank you Dr. Wu and team.

Da
Review №21

Dr. Wu is very caring, thorough and nice to work with (and honest, too). Our daughter had a great experience there for her braces. Also, his pricing is very reasonable compared to other orthodontists in the area.

Pa
Review №22

Thank you Dr. Wu and staff. My oldest son just got released after two years with braces and a retainer from Dr.Wu. We are very pleased with the work he did on our sons teeth. His office is very clean and bright, the staff both in the office and those working at home are very efficient and helpful. We are so pleased with his services that our youngest son is his patient now. Thank you Dr. Wu!

Ro
Review №23

Dr. Wu and his staff provide excellent customer service. He was able to correct a misalignment caused by my sons initial dentist. My son just got his braces removed and we couldnt be happier. His teeth and his jaw are in great shape! I plan to use him again should my 2nd child need an Orthodontist. I highly recommend this practice!

Tr
Review №24

Dr. Wu and his team at NuSmiles are great! NuSmile Orthodontics is a great office and everything is so bright, modern, and clean. Dr. Wu is really great and takes the time to explain different things to patients and he takes the time to listen to patients questions. If you are considering braces or are looking for an orthodontist, I would highly recommend taking a visit to NuSmiles and seeing Dr. Wu!

Da
Review №25

Great Ortho! Always friendly and they did a great job! Definitely recommend!

Pa
Review №26

Dr. Wu and his staff is amazing!From the first day my daughter and I stepped in the office for her initial appointment which was 2 yrs ago the service has been GREAT! Yesterday she received her retainers (a bitter sweet) moment for her because she loved her braces but Dr. Wu made us feel welcome and comfortable. He explained this next step of the process and answered any questions or concerns we had.Dr. Wu ROCKS💫

Ta
Review №27

The staff is amazing and very friendly! All of them that I ever encountered. Im very satisfied with the outcome of my teeth after braces for 18 months. Dr. Wu is Excellent !

CA
Review №28

I Love Dr. Wu, he and his whole staff are so professional, respectful and pleasant. The office is always clean and organized. They always make me feel so comfortable and well taken care of. I would definitely recommend NuSmiles Orthodontics.

To
Review №29

2 for 2 great experiences for our family with Dr. Wu and his great team. Very professional with absolutely no hint of pressure for add-on services which I experienced with other referrals. Complete endorsement and wont hesitate to send our youngest daughter there in a few months.

Gr
Review №30

We had a great experience. A high level of professionalism and great results. An exceptional Orthodontics practice.

Ki
Review №31

Dr. Wu and his staff are amazing! They are all very friendly and have a kind bedside manner. I wish that all pediatric orthodontists were like him. You and your child are in great hands under his care.

St
Review №32

We have had the best experience at NuSmiles in every aspect. My daughters teeth are absolutely beautiful. The staff are so friendly and professional. I recommend NuSmiles to everyone.

Ry
Review №33

NuSmiles has been great. Our neighborhood friends have also had positive experiences. Dr. Wu made corrections to my sons under-bite and was very patient in the process. The COVID shut down caused some issues that Dr. Wu worked through, even guiding me through a FaceTime call to correct an issue. The staff is personable and professional. Well continue bringing our other children to NuSmiles!

Sa
Review №34

What an amazing experience! Dr. Wu did an amazing job on my teeth and always had smile for everyone that walked into the office. My personal tooth journey was with Invisalign, and the straightening process went off without a hitch, thanks to Dr. Wu and his wonderful staff.

An
Review №35

Dr. Wu and his team were incredibly responsive and thorough regarding my daughters recent treatment plan. The communication adjustments that all practices have had to make since the beginning of Covid-19 have not been easy, but his team made it seamless for this entire process.They put my very anxious daughter at ease and answered all of our questions thoroughly. We would recommend this practice to everyone. Gray is looking forward to her next visit!Thanks Dr. Wu and staff!

Ca
Review №36

The office is modern and very welcoming for a new patient. Staff was friendly and helpful from beginning to the end of the appointment. I did NOT have a long wait time compared to other offices that I have visited. My appointment went smoothly and all my questions were answered. Dr. Wu was awesome at presenting all the possible options that would provide me the results I am looking for and did not pressure me into any particular option or treatment. The office is a distance away from where I live but definitely worth the drive for the quality of care that I will be receiving.

B
Review №37

Dr. Wu and his staff are knowledgeable, kind, and proactive. Weve had a great experience working with his team.

Fa
Review №38

Dr. Wuu was suggested to me by my dentist and I am so grateful for this experience. He was wonderful, kind and caring. Not only does he seem to take pride in his work, he did a fabulous job on my teeth! His staff was friendly, professional and the service was prompt. Thank you.

Po
Review №39

This orthodontist is the absolute worst. He has a bunch of very young women working for him doing a lot of the work and they often do not seem to know what they’re doing. My child’s brackets would always fall off very soon and it was not because he was eating a bunch of things he shouldn’t. He was diligent. Yet every time we would go there the doctor would berate us like we were children in a principles office. I would explain to him that and he was incredibly rude and even defensively aggressive in response. This man is a nightmare.

Ar
Review №40

Dr. Wu is great with kids, very friendly and most importantly straightforward with his game plan. Our daughter Selena really enjoyed her experience with his practice!

Ar
Review №41

Dr. Wu and his staff are wonderful. My daughter had a complicated case and Dr. Wu’s calm and confident manner put us at ease. Highly recommend them.

Gi
Review №42

I compared several places especially considering I needed the works as far as getting my teeth done and NuSmiles stood out among other practices. Dr. Wu exceeds my expectations in terms of my treatment and service. He even provided options to cope with adjustments with ongoing life events at no extra cost. Dr. Wu and his staff truly go above and beyond in their orthodontics service.

An
Review №43

Dr. Wu is an excellent orthodontist and the quality of care at NuSmiles (including the staff) is top-notch. We definitely felt comfortable with all recommendations and any modifications in the treatment plan during care. We are very happy with the results and will definitely return if additional orthodontic treatment is required in the future.

Yo
Review №44

We have been going to Nusmile for about 18months now. The results in my daughters denture is impressive. At every turn Dr Wu took his time to carefully brief me of her condition, what hes doing and what results to expect. He never over promised but did over deliver. My pediatric dentist thought to send my younger daughter there too but upon consultation Dr Wu indicated its nothing to worry and his services would not be required there. He basically saved me $2500 ish just by being honest with us. He gets 5 stars for that.

Br
Review №45

Had a really hard treatment, but with the help of Dr. Eric Wu and his INCREDIBLE team and staff, I was able to get my smile back. Highly reccomend. They work quickly and efficiently, but they also take care to make you feel comfortable by greeting you with genuinely warm smiles, even if theyve had a hard day.After already having 3 years of braces, I was sick of them. Dr. Wu knew I was a blunt person and said, okay, so you have two options now. Comfort or speed? I said speed of course, and through speed bumps (spacers that kept me from putting teeth together), we were able to speed up my treatment. 😁

Je
Review №46

The staff are super helpful and nice, especially dr. wu. great personality and very kind.

Te
Review №47

This doctor can be extremely rude... depending upon what kind of insurance you have and how much money you’re spending there, that is. I was so devastated to see my daughter leave with tears in her eyes because she felt very uncomfortable by how he was speaking, with such an aggressive tone, and she was in a vulnerable position with her teeth being worked on.

Pa
Review №48

Dr. Wu was extremely competent and professional in his services. His bedside manner and personality made my 12 yr old feel very comfortable as he was kind and gentle. If your child needs braces, you won’t be disappointed with Dr. Wu! He gets an A+ from patient and mom!

dn
Review №49

Great polite and pleasant staff. Dr. Wu is the GREATEST!! My daughter and I love it here and would recommend to everyone.

B0
Review №50

Great clean environment, nice and interactive Orthodontists, and not once was I nervous, as a patient, to come in for anything.

Ab
Review №51

The staff is beyond friendly, professional, and very efficient in everything they do!!! visiting doctor Wu’s office is always a pleasure 😁

Je
Review №52

Our experience with Dr. Wu and his staff has been amazing. They are always kind, efficient, and thorough. When we visited the dentist, they even recognized Dr. Wu’s quality work.

Da
Review №53

I couldnt be happier with our experience at NuSmiles. The staff was warm and welcoming and made my daughter feel at ease. Dr. Wu was very clear each visit on how things were going and what we could expect. Everything was timely and we never had long waits for our appointments. Will gladly recommend to others.

ta
Review №54

This office is terrific when they are trying to sign you up as a new customer. Once you are a customer you can hardly get a appointment as their office hours are very limited. You only here from them to collect payments. Sinccovid they

Ch
Review №55

Every visit to Nu Smiles is positive. Everyone is so friendly and dedicated to the best experience for the patient and family. Our daughter was never afraid because she felt safe and trusted all of the staff. The office is very clean and lots of safety precautions.

Al
Review №56

Dr. Wu is an amazing orthodontist!! I’m very pleased with my results so far. Each appointment Dr. Wu and staff are very attentive and friendly. Highly recommend!!!

Fe
Review №57

Dr. Wu is AMAZZZZZING! He took care of my oldest daughter even though she is scared of the dentist. She was crying and crying in the chair and Dr. Wu calmed her down and quickly and carefully fit the rings. I cant be happier. My daughter even said he was a nice man when we were walking back to the car.Im definitely bringing my other kids here and Im going to be some touch up work on my teeth too! Thank you Dr. Wu!!!!

Ma
Review №58

Dr Wu and his staff were wonderful. The office is beautiful and comforting. Dr Wu was able to do what several other orthodontics would not even attempt and it took less time than expected.

Ni
Review №59

I had an excellent experience at Nusmiles. The staff was polite and I’m very pleased with my “nusmile”!!

Ca
Review №60

The orthodontist here is AMAZING and I had a really positive experience with my braces. I would definitely recommend this place.

Ke
Review №61

Dr. Wu was absolutely great! He was my orthodontist for about a year and a half, he was very attentive and made sure to teeth would come out perfect. I would most definitely recommend him !

Ce
Review №62

Every visit (appointment) has been professional and pleasant. My daughter has braces and she loves the care she’s receiving and I do as well. Thank you Dr. Wu and staff great work.

Ka
Review №63

Dr.Wu and his staff are amazing. Would recommend everyone go here for braces.

An
Review №64

We have been very happy with NuSmiles office. Dr. Wu is always very friendly and professional. There is no pressure to do the treatment. When he makes the recommendations, he differentiates between a necessary orthodontic treatment and an optional, aesthetic one.The front desk staff is courteous and accommodating. They are very efficient and you never spend more than 5 minutes in the waiting room. All technicians are also friendly. I like how they explain to the patient what they are going to do and they are very gentle. In general, a very positive experience.

Je
Review №65

Excellent doctor and team! Great experience.

Me
Review №66

Great experience. Dr. Wu and his staff are amazing!

Ka
Review №67

The staff is friendly and professional. Dr. Wu did a great job on my teeth!

De
Review №68

Never scheduled with this place ! I’ve spent days filling out paperwork trying to set up an appointment and this office is so unprofessional in trying to figure out my insurance they just hung up rudely! Then trying to get an app for kids braces I was hung up on. ZERO PROFESSIONALISM! I would give them 0 STARS IF I COULD!

Ti
Review №69

Dr. Wu and his staff are fantastic. They are on time, always smiling, and did an amazing job. My 8 year old’s teeth were extremely crooked and out of place. At the end of our treatment, his teeth looked amazing. Thank you Dr. Wu and staff!

Je
Review №70

Over the two years that my family has been customers, we’ve had only positive experiences. The office staff is efficient and friendly. They are always accommodating with scheduling (and rescheduling). Dr. Wu and his team take the time to explain the reasons behind procedure decisions. They make my children feel comfortable with each step and answer any questions we may have. We originally chose NuSmiles at the recommendation of our pediatric dentist and I’m happy we took her advice!

Sa
Review №71

Dr. Wu and his staff are excellent at what they do! From the very beginning with the consultation Dr. Wu was incredibly kind and helpful. He answered all of my questions and concerns. He really listens (lets be honest this is a rarity in the medical world!) and is extremely patient. His entire staff is so friendly and helpful! It really makes a difference. The facility is clean, bright, and fun! I am so happy to have found this orthodontist office!

Zo
Review №72

Excellent care and service every step of the way.

Ra
Review №73

Everyone is attentive and very professional! Great place. When walking in you’re greeted by the front desk and they are sweet and great communicators. Business with them is conducted quickly and accurately. The assistants also are great at making you feel at ease and are happy to help with any concerns/questions you may have. Dr. Wu is easy to talk to and makes getting braces an easier experience. All in all if you’re looking for a orthodontist you will be happy and satisfied with the overall treatment and care Dr.Wu and his staff give you.

Bi
Review №74

I absolutely love them, my daughter’s back bracket broke and i had emailed after hours and she was already scheduled for an appointment on a different day but they responded right away and gave me a appointment the next day. So i like the email system and i think its a great way to communicate.

Em
Review №75

NuSmiles Orthodontics is fun and positive environment. I started there with Dr. Wang and loved it. I didnt think that it could get better, but then Dr. Wu took over and finished my case. He is the most detail oriented doctor, dentist, or orthodontist Ive ever met! He made sure every single tooth was straight and in harmony with every other tooth and my smile and my face. He treated me with such care and he and his staff are always available to answer questions. In my experience there i was never nervous or scared to see the doctor. He was very gentle and great assistants. If there was one thing that i could remember about this office is how special they make you feel once your braces are off. they give you balloons, a care kit and so much more. I would recommend this office to anyone! :)

er
Review №76

I am so happy with Dr. Wu and this office! Dr. Wu and his staff are always friendly and really take care of me...even though I switch colors on my braces way more often than I should!Dr. Wu is very friendly and approachable and his staff always make it a point to escort me back to the treatment area. It does get a little hectic around the late afternoon, but rarely are they ever behind schedule. Even so Dr. Wu will still spend to give a progress update, what was done today and what the next appointment will cover. Its such a rare sight to have an orthodontist thats friendly, approachable and willing to take the time to talk!Also, what was amazing was that I didnt have to get that nasty tasting impressions stuff. Dr. Wu has this state of the art digital scanner so I avoided that happily! I cant say enough about this office and Dr. Wu. Hes the best!!!

Ki
Review №77

First off - what an amazing office. From front desk to tech and Doctor Wu, everything went smoothly. I came in for teeth straightening and realignment - I wanted Invisalign and Doctor Wu and his staff made my smile as perfect as can be. Every step was very easy and took away my fears of going to a dental office.Front Desk: Everyone was extremely helpful, answered all my questions and helped me with the appointments. I loved the staff, very friendly and informative.Techs: Everyone did a tremendous job helping me every step of the way. If I ever had a question about anything it would be answered and explained. They were also very gentle and paced everything at my comfort level.Doctor Wu: Best Dentist ever! Gave me a full explanation on the differences between traditional braces versus Invisalign. Very informative and always has a smile. This is everything I wanted in a dental office!

M
Review №78

Both of the doctors are amazing! I started my treatment with Dr. Wang and Dr. Wu has taken over in an AMAZING fashion! The staff is always friendly and helpful. Me and my daughter can tell that everyone in this office loves their job and what they do and their patients can tell too. When we have an appointment, the ladies actually see us ON TIME! The best part is the care and attention we get!

ki
Review №79

Dr. Wu and his staff are amazing! They are all so kind that I feel very comfortable there. He throughly explains every step and his impressive resume shows in my results. My teeth look amazing:)

Ke
Review №80

Dr. Wu - The BEST and friendliest Orthodontist Ive ever met! He sincerely cares about his patients and always takes the time to explain everything fully. He goes beyond just caring for his patients and literally plans out the best and most ideal treatment.Vanessa is absolutely wonderful and is always smiling! She takes care of the appointments and always finds a way around our hectic schedule. Joanna is the best assistant Ive ever seen - always super friendly and makes sure things are done right.I cant say enough good things about Dr. Wu and his team. His office is brand new and state of the art. His personality is top notch and his treatment is second to none. We love Dr. Wu!!!

H
Review №81

My treatment here was fantastic!!! The staff was extremely friendly and the office was professional looking. I started my treatment with Dr. Wang, who was great. Dr. Wu took over my case and was very thorough in explaining how the treatment has progressed so far and what his process was about from now to the finish. Dr. Wu finished me up quickly and with great attention to detail. Ive been asked multiple times since my braces came off who straightened my teeth and I have to give credit to Dr. Wang and Dr. Wu. Great office. Great doctors. Recommend 5 stars.

M
Review №82

I went to another orthodontist originally. There was no communication, no explanation, nothing done. Someone recommended any Smiles. They raise the bar for all other orthodontic offices. from the pristine office, the professionalism of the doctor and staff and the customer care...all excellent!

Le
Review №83

My experience here was amazing and outstanding. Dr.Eric and staff is an amazing team. Then are polite, engaging, always welcoming. I would recommend you to come here.

Na
Review №84

This is an updated review from my previous review below. Dr. Wu and his staff are awesome! The after care is phenomenal. I am completely satisfied with my results and have recommended NuSmiles to my family and friends. My sister who lives in New Jersey is now a patient. Thank you Dr. Wu and team! I am completely happy with my teeth and smile.Everyone at NuSmiles is friendly, knowledgeable and professional. Dr. Wu and Vanessa have taken the time to politely answer all my questions and address my concerns. The look and feel of the office is clean and modern. I love how efficient their process is and also appreciate how they utilize the latest technology in orthodontic care. I highly recommend this place and excited to see my results!

Am
Review №85

My son just finished his braces with Dr. Wu and I cant recommend this office enough. Everyone is super friendly and accommodating with appointments, and the process was so much easier than I expected, from starting consultation to finish. I was also impressed with how quickly we could complete a two-phase treatment plan (including palate expanding and braces) compared with the old days!

Su
Review №86

Dr. Wu is a great, hands down, a special orthodontist. He is patient and caring and the best. Not only is he gifted and talented, he picks out the best treatment plan for his patients and explains everything to you. Ive seen many of his previous cases, both simple and complex and they are all picture perfect! He is a spectacular orthodontist. His staff is very welcoming and pays close attention to the younger patients. If you need the right treatment to straighten your smile, Dr. Wu is who you need to see. I give him highest of recommendations in the area.

Ma
Review №87

We have really enjoyed the care we have received at NuSmiles Orthodontics. The office staff and Dr. Wu are always courteous and kind. We never have to wait long, the office runs quite efficiently. They have done a fabulous job with our daughters orthodontia and we are very pleased with the progress! We recommend NuSmiles to our friends and family who are seeking an orthodontist. They have been so great!!

Le
Review №88

This is a wonderful positive environment to have your families orthodontic care completed. We shopped around a bit, but once we found Dr. Wu and his pleasant staff, we knew we were in the right place. They are accommodating, helpful, and as cheerful as the decor. I am so glad we found them, highly recommended.

Kr
Review №89

From the minute we left our free consultation, I knew we would be using NuSmiles for my daughter’s orthodontic needs. Although, we had other consultations scheduled, I couldn’t imagine a more inviting office or friendlier doctor and staff. I was right! The convenient payment plan makes the expense of braces extremely manageable. My daughter got her braces on last week, and she was at ease with the experience and everything went smoothly. Dr. Wu and the entire staff were kind, professional, and friendly.

Ab
Review №90

What an amazing place. Friendly staff and a well decorated office. The staff are always enthusiastic and respectful. I just got my braces off, and to anyone who is not sure of which orthodontist to go to, this place is the best!

Is
Review №91

I am beyond grateful to the entire NuSmiles Orthodontics team for giving me the smile I have always wanted. Not only am I happy with my smile, they made the entire process pleasurable because of their awesome service. I had the upmost confidence in Dr. Eric Wu and his team. I had tried to start the process of getting braces earlier in my life at a different orthodontist in Columbia, and unfortunately it didnt work out and I left disappointed. I am so happy I chose to give it another try, and made that first appointment with Dr. Wu and NuSmiles when I did. We are so fortunate to have Dr. Wu and the NuSmiles Orthodontics team in our Columbia community!

Jo
Review №92

Dr. Wu and his staff are amazing and they took excellent care of my daughter.

Se
Review №93

A friend of mine recommended Nusmiles to me. Dr. Wu is amazing when it comes to getting the patient ready for the work to be done. I leave knowing exactly what has happened as well as what needs to happen next. He keeps a detailed treatment plan and shows he really cares about the outcome for my orthodontic care. I recommend Him to anyone looking for An orthodontist. He is caring, knowledgeable, and has a stress-free setting. Cant recommend Dr. Wu enough!!!!!Pro tip: ask about clear brackets ;)

Da
Review №94

I just got my braces on today and I couldn’t be happier! My teeth are tender and sore, but I’m smiling more than I ever did before! My co-workers complimented me saying the braces themselves look good and even though my teeth aren’t straight, the braces look so neat and tidy! Dr. Wu is really amazing! You can tell that he really really cares about the treatment and making sure that you get a great result. Vanessa helped me with everything paperwork related and she gets me in accommodating my busy schedule. Joanna and Madison are so gentle with tightening the braces. I can’t say enough good things about this office! I am so happy!!!!

R
Review №95

Absolutely enjoyed Dr. Wus services.I went last week Friday, both him and Vanessa were able to assist and walk me through the process in a very understanding way.The facility is very modern and the staff amazingly friendly which makes anyone comfortable especially when its at the dentist! Being comfortable is key and I must say that I definitely felt at home here.Cant wait for the overall results of my braces, will definitely leave a review in 9 months.

je
Review №96

Dr. Wang is great. She & her staff are very friendly. The office is new & bright &wonderful for kids & teens. Incentive program is fun. Prices were a lot less than other offices & we got better service & more comprehensive package. I highly recommend her

Vi
Review №97

I scheduled a free consultation with Dr. Wu for braces and he explained everything to me in amazing detail and the timeline for treatments. He even offered Invisalign for me, which I had never heard of. The treatment cost was very reasonable and I ended up hiring Dr. Wu to help me obtain a perfect smile. As an adult I wasnt looking forward to braces and the fact that Dr. Wu knew this and offered to straighten my teeth without them was perfect! Dr. Wu and his staff went above and beyond to help me get there!!! The office always made me feel welcome and made every effort to accommodate my work schedule. I wish I could give this review 100 stars. Dr. Wu and his staff are top notch. This is the place for getting a beautiful smile and perfect results!

Ja
Review №98

This office has the best orthodontist in the Columbia area. Dr. Wu is young, but you can just tell his level of competency and attention to detail is out of this world. His blend of professionalism and friendliness is one of a kind and the assistants work is beyond what anyone expects to receive. The entire staff is completely amazing.  5 stars for NuSmiles Orthodontics

Mi
Review №99

Terrible system, the only way you can schedule with them is through email, emailing back and forth 5 times to set a date is a terrible way to do it. Why can’t you do phone system like everyone else?

K
Review №100

I am extremely satisfied with Dr. Wus service and honesty! I had been visiting his office for some time now, but I am in the military and got transferred to another base. He came up with a plan where I could continue my Invisalign treatment with update checks when I visited my family back in Maryland. He and his staff were beyond helpful in scheduling and I finished with an amazing smile! And despite the commuting and extraordinary circumstances, I finished on time! Dr. Wu is a man with a plan and I trust nobody else with my teeth. His entire staff is friendly and his office is top notch and clean as a whistle! I look forward to using him in the future with my kids when Im back in MD!

Information
50 Photos
100 Comments
4.9 Rating
  • Address:5900 Waterloo Rd #220, Columbia, MD 21045, United States
  • Site:http://www.nusmilesortho.com/
  • Phone:+1 410-630-8189
Categories
  • Orthodontist
Working hours
  • Monday:9am–12:30pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–12:30pm
  • Friday:9am–12:30pm
  • Saturday:9am–12:30pm
  • Sunday:9am–12:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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