This is my hospital/health care facility. In my opinion, the entire staff from top to bottom are the very best. I appreciate and absolutely love the care they provide here. Not only do they provide the best medical care; they support, motivate and encourage. Truly, here at Truman, they take the art of helping/healing you to the next level...

I was at JOHN COCHRAN for 15 years, switched to Columbia VA, it is absolutely night and day…best VA hospital I’ve ever been too, they actually care…

Compared to other VA hospitals this facility has done well with my husbands health. I go with him whenever I have the day off and the people are always friendly to me as a guest that they arent treating medically. They take time to listen to our concerns about his health and adjust his medical treatment as necessary.

My Dad is a US Navy Veteran. He has been receiving care from this facility. We have never had any problems with his care. When he had open heart surgery they were awesome! I also received care from them before I moved to Springfield I loved all the Dr. Involved in my care! Top notch facility!!

Upon returning back here from another state that had worse health care for veterans, my first doctor refused to schedule well woman check up, then dental cleaned my teeth but refused to do a filling on cavity without COVID test, then new primary care provider also refused my well woman check up, because of my age and have had a PARTIAL hysterectomy, and that same appointment wouldnt listen to family history diseases, and not only communicated poorly, but was more focused on herself than me. Very disappointed in this facility.

They sent me this sports drink in the mail. I had to flavor it with lemonade mixes just to mask the gross taste. The stuff still went right through me. I was up all night with diarrhea.If I was rating them on their sports drink recipe Id give them a 0/5 for the flavor alone... but the colonscopy went super smooth and the doctors & nurses were very kind. So 5/5 it is.

Excellent health care workers in every dept as well as the best volunteer service workers

Garbage treatment for veterans. Red team Aubrey was super rude to me on the phone. Waited over an hour in the lobby in pain when I was even early to my appointment.

Best VA Hospital for Veterans. Staff, Doctors and Nurses are the best I have ever seen. These people treat you like youre someone special. Excellent doctors and Nurses for front line care I wouldnt go anywhere else. Thank you Truman VA.

Great place to work!!

This place breaks the concept for VA Hospitals. The staff are excellent and treat me well through my treatments.

The VA has a great mix of healthcare workers that care and are always friendly and attentive. One that stands out the most is Dr. Cheryl A. Hemme. Her performance and commitment to her patients in behavioral health is outstanding. She deserves a purple star. She’s a gift to us veterans. Thank you Dr. Hemme for your hard work and dedication.

Ive heard horror stories about other V.A. facilities, but the Truman V.A. is the best. I always get seen quickly and on time. They have treated me like I was their only patient, and that the world revolved around me. I cant imagine how anyone could get better care. They even went so far as to call me everyday after my surgery just to see how I was getting along.As a cardiac patient I can truly say that they have saved my life more than once! I have never had better care anywhere else, including a major hospital in Springfield.

We just left the ER after being sent there by his primary doctor, this Dr.Comes in dismissing me with her finger my man was in so much pain he couldnt talk let alone shot him up wth pain meds sent home to to primary doctor if problems persist.... aint that a joke

You guys spent last night with me, polite and competent staff that helped me last night in the er. But the whole hospital in general Ive never had a legitimate problem with in the whole 8 years Ive been. You guys have made such a huge difference to my life. I have to change hospitals because Im moving out of state and Im hoping I get at least half the service yall provide and I know Ill be good. In this situation we all find ourselves you guys are still taking care of us; as well as intelligently screening to keep everyone without it safe. You all took on a craft and learned skills that everyone else would either die or suffer in pain without your support, way before any virus hit the country. Thank you all so much for your service and please stay safe... Much LOVE!!!

Its great, the staff is awesome and caring

They saved my husbands life.What more can I say that could beat that. They treat him with the utmost respect & take very good care of him.

They saved my husbands life.What more can I say that could beat that. They treat him with the utmost respect & take very good care of him.

Very clean and safe environment. Very well structured for social distances

Cant thank all the Doctors and Nurses over the years for your outstanding deduction to all Veterans. I myself have been a patient several times and can not thank you enough. God Bless and be safe.

I had a appointment I told them I was 100% with PTSD, and couldn’t wear a mask on my face. The verbally abuse me and said they were going to have me arrested if I didn’t leave the premises

Always take Good care.of me.

Just a few words about the VA. All I read is negative articles on the VA.. Cant get an appointment... On and on.. Well let me tell you my personal experience with the Columbia Missouri VA. It serves several states around Missouri. I have been able to get a same day appointment .. Have a Pet scan and Cat scan done within 36 hours. Have treated me every time with the highest respect. Just had open heart surgery... Was totally impressed with the surgeon and staff. The ICU unit is not even a year old... State of the art technology. So for me... They are nothing but awesome!

My father is 84 years old and can no longer drive. The hospital and its clinics are over an hour away. He relies on all of us (his children) for rides. We have to try to work around our on jobs to get him there and we dont mind. However, they offer no assistance and make absolutely no effort to coordinate his appointments with the various specialists he sees. This results in multiple trips within a 2 week period when it could have been one or maybe 2 trips at the most. They still charge him an arm and a leg for care despite being low income. Additionally the various specialists do NOT communicate with each other at all meaning several things have gotten missed. My father has received the poorest of care from this hospital and the clinics. I only gave it 2 stars because some of the staff do try as hard as they can. I cannot express the hurt and concern I feel because of the way our veterans are treated. Please try to do better by your patients.

I can not give this hospital enough praise. Ive never seen such professional and dedicated people in my Entire life in the v.a. system. I had the utmost care a person could receive. This is one TOP NOTCH hospital. Mr. Director you have so much to be proud of. keep up the good work.

They were awesome! My brother is moving here from out of state. He needed to fill some meds and see the doctor and he was able to get both accomplished today. They even scheduled him to see a new primary care physician. It is a great day! 🙂

Wonderful people. Courtney in Admissions was very good, very attentive. It was my first visit and very impressed with speed and good care.

I just called the number listed and asked for the DAV & both numbers they has rang me back to that operator. Thats not good on any level, especially when I need to make a request for follow up on a previously submitted claim, as instructed by several V.A. contacts such as my doctors and case workers. I simply need guidance and direction and cant get a hold of someone directly. Not good! The DAV can do better by us veterans.

My Dad and my Uncle swear this VA Hospital isnt as bad as some of the others throughout the country.Both times Ive been here with them, facilities are clean,well maintained, all the staff members are friendly and eager to help. And Ive seen no problem with their wait time.

Went to see a very good friend that was here. Ive got to say, the staff were great honestly. I didnt know how to find him because the information desk was closed. I asked someone cleaning up a bathroom and he actually even knew exactly who I was talking about!!! What are the evens, left??? So we went on a bit of an excursion track down where they had moved him to because he was no longer on the third floor like we had guessed he would be. So we kept on keeping on and he mentioned the fourth floor so we were like Moving on Up...... To my friend whos a patient side........ We finally found his room, Now Imma try not to cryyy---iiiii ................... My friend was fine BTW given the circumstances.

This VA is packed full of those kind of people that would work for free just to help a VET, wait they do. The volunteers a such a super group of people and yet I see people just walk on by or ignore a Hi! From them as they pass. One younger gentleman posted by the elevators to provide guidance to those lost, and he had not even served but his Dad did. Take time to say hello to them.As far as the doctors, I have had one My wife and I didn’t get along with, but switching was easy and they got another doctor for me in the White clinic who is great! I have been going here for about 25 years now. My perception is the doctors can use more help and shouldn’t have to take time to escort patients back and forth, but it’s their system. The pain management section really care to help everyone, and the doctors that I have met are really good. The labs techs are nice and as painless as they can make it. Often taking time to ask how you’ve been doing.They now have a good coffee shop, of course. And other places in the hospital are the nicest and most caring staff and doctors. They honestly want to help.It’s a busy place of course. Sometimes parking is a challenge so use the free valet parking if in a hurry even with the parking garage that’s sometimes full. Sometimes it’s a cattle chute, because the people in front and back need to be seen too. That’s all okay. All I can say is the Columbia VA is full of people that make this VA a place worth going to.

I do not understand how this place gets good reviews. I drive 2 hours to come here. Been here 5 times and have not been seen on time yet. Make sure you make your appointment in the morning and plan on sitting there all day. Oh, and you have to wait at least 45 to 60 days just to get an appointment. I thought military healthcare was bad. This place is terrible.

Am moving in the 0800hrs- 1200hrs M,W,F

My husband and I recently had to move nearer toColumbia. We had been seen at the Kansas City VA before this. I have to say, in comparison to KCVA, the Truman VA is terrible. First, people are not friendly at all. There is no sense that it is a veterans hospital. At KCVA, there are volunteers literally everywhere--there is always someone with a smile who asks if you need anything or if you are being helped. At Truman, my husband had an appointment Monday at the Blue clinic. While we were waiting an old man came to the desk to ask about an eye exam. The male receptionist tried to explain to him about having a primary care provider who would set that up. But the old man was new to Truman and didnt understand. Instead of HELPING the old guy, this young receptionist just kept repeating you have to have a primary care giver before you can get an appointment. This rudeness would never have happened at KCVA. The receptionist should have directed the old man to whoever could help him GET a primary care person. Instead, the old man got mad and left (with no knowledge of how to get a primary care provider) while the male receptionist and his 2 female coworkers made fun of the old man and laughed about the incident. This type of lack of respect is rampant throughout the Truman VA. The doctors weve seen are fine so far, but the workers are NOT VA friendly at all. And they are not quick with appointments either. Often Im standing at a reception window while the girls are chatting and Im waiting to be helped. Maybe they are understaffed, but all of the criticisms Ive ever heard about a VA hospital are pretty much the case at Truman. They need to take some lessons from the KCVA in how to act and how to treat veterans.

I began receiving my care here in 2009 and have been ever since. I cannot say enough nice things about the staff and the care I receive. A big thank you to all the staff at the Harry S. Truman VA for getting me healthy and keeping me that way.

This is by far the worst VA I have ever been too. The service staff is horrible and doesn’t care enough to help a Veteran in need.

I dont normally do reviews but this VA hospital is exceptional. I am dealing with some behavioral health issues and what an amazing group of people and staff. They truly care about veterans and their well being. Take all of your experienced and/Or horror stories and throw them out the window. These guys set the standard for VA health care.

One of the best But VA hospitals in Missouri, and maybe the state. They were so good to my father. The VA has a tough mission. A big beurocracy but some outstanding programs.

My medical care is superior to that provided to my wife “on the economy” — because my health care is controlled by the VA computers while my wife’s care is controlled by her! There is an advantage to a bureaucracy, if one’s primary concern is quality.

Began as a patient, continued with work therapy, now full time staff. People have been great throughout. Overall cannot find people who care more anywhere.

I think it one of the best VA hospitals in the nation. I feel like they really care and not just an act.

The only VA I will take my veteran husband for care. One of the best VA hospitals in the states.

They take real good of the Veterans here. They show much respect and they will not all the time, make you reschedule if your late like other VA FACILITIES DO. Ive had the same Dr. For five years now and hope to have him at least another five years. I drive three hours one way just to go to HSTVA because of thier professionalism and respect and care they have shown me. They saved my life if it werent for them and me listening to them, even when I did not agree, Id be dead by now. I give a shout out to Dr. Strobbe, hes the best.

I have been coming to the VA hospital for several years and the Columbia location is great. The Drs and staff are always courteous and friendly and excellent care from all the Drs Thank you for your care.

Very good service and great doctors that care about you. They treat me right and call me back when I call them.

Traveled to Missouri last week to be with my dad. He ended up being admitted and I walked in to find him with blood soaked gauze in his right nostril. He had a swollen right leg and foot. They had started him on heparin when he is already on Plavix, another blood thinner. He had apparently suffered a spontaneous nose bleed that took all of that night, the next day and into the next morning to stop. The ENT ended up packing his nose 2 times. Imagine my surprise when they are telling him there is nothing that can be done that he needs a nursing home for his leg swelling. His leg is contracted they say. Only he was walking 2 days prior. Contractions take quite awhile to develop. The nurse then asked what had happened to make his leg swell, my dad replied that he had bumped his knee on his steering wheel adjustment. My jaw dropped, should they have asked before starting such a dangerous med on a patient who is already on one blood thinner. And should they x ray said leg? I guess not, imagine more surprise after massaging his knee and lower leg the swelling is fading fast. Down to just an area around his ankle and he was standing within the hour. Why then would they still be trying to put him in a nursing home after learning he had care at home and a daughter there that said she would take him home with her. They said he needed to remain in Missouri to see his heart team for outpatient tests, even though he lived here last summer and saw the team in Biloxi. It took many hours and several different staff members being told we aren’t nursing home ready yet to finally release him home with home health therapy. Now he is back and they say he needs his leg amputated for sores that can’t heal with his blood flow problems. Ok fine, but can we maybe put the stents in that he was told he needed a year ago when his heart stents were placed? The sores they speak of were not present last week and the nurse says they are small and not open yet. Why amputate the leg of a man who most likely would not survive surgery due to his heart condition and bleeding risk. I will let you know when I do. His family wasn’t called, we are on the list. Neither time. And the vascular team isn’t returning a call. We have informed nurse and dad to deny surgical consent. I’m praying they don’t take him back at 730 am when we haven’t asked why they are skipping the stents that are scheduled for the 27th and jumping to amputate. Waiting on the dr to call. Will update if he is allowed to be fully informed or not. I must add I left word to have someone call me and explain this heparin incident and have not gotten a call, that scares me. As does him being placed on surgery schedule for 730 am with no calls to any of his 4 children, and no call back.

I volunteer in transport and seen by physcian myself. 99 percent of patients say the staff are excellant. I always ask them when I transport them. The staff always treated me with respect. I have heard families asking about why cannot coordinate appointments. Staff try, but every clinic does not meet every day and sometimes full. Try to meet all town physicians on the same day. Practically impossible. Patients come well over 100 miles to come here, rather then go someplace closer.

My Husband has had the best care from this Hospital. The only complaint He and I have is their garage parking is horrible. You can find a place to park, just almost impossible to back out of the garage where you parked.. You have to back out, pull in, back out, pull in. Zig zag all over the place to get out holding a long line waiting to get by. I wished they would of left it the way it was or designed it better.

I convinced my mother that going to the VA was in her best interest. I was incredibly wrong. Even though many veterans are women the VA does a piss poor job when it comes to womens health. They dont even have an OBGYN on staff. At first things were moving along well until we hit the Speciality Surgery Dept then it went to hell. I have called many people asking for an explanation as to why the ball was dropped and everyone has ignored me all the way up to Dr. Patterson who is head of the regions hospitals. Ten days ago I took her to the ER there in Columbia and the Docter looked at the clock then us and said..What do you want me to do?. I also complained about that with no response. They act like they care but in the end you are just another number.

Ive been using VA Hospital benefits since 2008.Truman VA is rated in the top 10 Nationally. Might be in the top 5.

Very pleased with this hospital. Easy to get to. Glad to be a veteran here.

Exceeded my expectations in every respect.We are truly blessed to have such a Fantastic Facility available to serve our needs.Sgt L O McHughDos 10Jan1959-22Dec1966Mos321.60

The people who work here are absolutely awful people. My grandpa went in last week because he was having complications with his breathing. We heard that theyd probably keep him around 20 or so days to monitor him. We were basically waiting to hear from them so we would be able to get him in an assisted living community. He had a heart attack on Friday 5/1/15 and none of the staff contacted our family. We had no idea that this had happened. We didnt find out about this until the following Monday 5/4/15, around 12pm. We were told that he was unconscious and is on life support, which gave us time to visit him in his last moments. Around 4pm, we got a call saying that he had passed. As soon as I got off work, I rushed up there. I was hysterical. If they had called us on Friday, we could have spent some time with him but they felt it wasnt necessary. He died alone. No loved ones around him. Nobody that cared for him. Nobody that knew who he was. Alone. I was not able to say goodbye to him. We were not able to tell him we loved him. Nothing. Our family was robbed of our last moments with him and he was robbed by not going in peace and love. Its a disgusting thing that they did to him and our family. I cant believe they would do that to a person, let alone a veteran. Despicable...

Reason I like this hospital is because its for veterans and they take really good care of the veterans here

Staff is very helpful, clean, they work with all their patients to help you in any way they can.

Employees are always friendly and go above and beyond their mandate. Five stars!

Best veteran care in the country. Super awesome people who really seen to care.

Great hospital for the largest part, friendly staff and great facilities/equipment. Be prepared for some walking as its a large facility, unless you need wheelchair service, plenty of chairs provided, valet parking services, large parking garage.

Excellent VA hospital. Without a doubt one of the nations best.

The people are courteous, timely, and very good at explaining everything you are going through.

I always have a great experience here, they take pretty good care of me.

Well at least the white clinic has a very good staff

My dad who is blind with dementia transferred last night to the ER from another ER around 7:00 and when I arrived at 7:30 he was in his room sitting on the edge of his bed. They had not showed him how to get under the sheets or even helped him take his pants off and into his gown. I was told it was due to the shift change when I inquired. He was given nothing until around 10 when I asked them shouldnt he be given a few supplies, i.e. Cup of water, denture cup, etc. I stayed with him last night and no one nurse or Aid that came in to work with him have cleaned their hands as they entered the room. I have now requested that all staff clean hands on entering his room. Breakfast was french toast and oatmeal, no protein, no cream for the coffee and nothing that had any nutritional value for a diabetic. So as of now, my dad seems to have a better chance to survive at home instead of in the hospital. I am very displeased with the care my dad has received.

One of the better VAMCs i have dealt with, and that has been many

Truman VA has taken great care of my medical needs. Im in the WHITE CLINIC greats group of people.

For a pleasing change I find the entire staff treats vets like 1st class citizens

As a younger, female, veteran, Im disgusted & appalled at the care/treatment received from this facility!!! Ive believe in the Golden Rule, and I would never do to any single person on their staff as theyve done towards myself. I will never let my child sign up to serve his country knowing first hand how younger Veterans get treated, as well as other younger male & female returning Veterans are getting treated. The greatest risk Veterans face are PTSD & suicide, yet the treatment/care or there lack of are more a reason of lives lost. The greatest fight young vets face is the VA & the VAs actions over PTSD cause/actions, being reason for their suicide!

They are so good to there veteransEveryone here is absolutely awesome

I took my dad there and I know if ur kidneys fail the doctors want to see u more they didnt even tell my dad anything he had five blood clots in his legs and cancer of the lungs for working on the boats and they didnt do nothing at all Truman va hospital needs to shut down and his doctors in the siver team suck i use to work on the Seattles VA he would have had better treatment there

This place is the absolute worst. I dont know if its because I am from a younger generation, but I expect a little more from a VA than I did from sick call. I have never got into an appointment in a timely manner. The least I have waited is a month, and when I went in for PTSD related issues I was offered an appointment 37 days from then. It appeared that I was an inconvenience because I got there at 4:10 and they close at 4:30. Wouldnt let me see a Dr. Nurse kept complaining that she was going to miss her bus. No Wonder The Veteran Suicide Rate is at 22 per day. You cant go to the VA for help. This is not the first time I have had issues. Have had a dr. refuse to see me because I was 5 minutes late due to construction on the VA having traffic stopped. I could see her in her office talking on the phone the entire hour I waited, only to have her come out and get her next patient and tell me thats what I get for being late. I was there for counseling. I have been to other VA clinics and had great experiences, rarely have I had a decent visit here. It appears that most of the staff is pissed off. Im not ok with that. If you are not a pleasant person, dont work where you have to greet people. Customer service is horrible. I hate to lump them all together because I am sure that there are some great people that work here. As far as I am concerned, if you work in the mental health department and you ever act like you dont have time for someone, you should be fired immediately. 22 veterans a day.

Ive had great service from Columbia VA Hospital people are extremely nice, willing to assist, the medical staff have been great. When I was in St. Louis I refused to go to John Cothran to be treated anyone saying they have had a bad experience with Columbia should go to Cothran.

After a NO CANCER HERE, NOTHING BUT BLACK BLOBS WE DONT KNOW WHAT IT IS ...BUT IT AINT CANCER report from a local SW MO. dr for over 7 1/2 mos... I took copies of all CT & X-Ray CDs to HST VA Columbia and in less than 30 min. was told... We are 100% sure you have cancer...we just dont know what kind yet. After a lot of test to be certain Im sure, they removed a lung lobe that was totally eaten up with cancer and non-functional at all They saved my life... Greatest Doctors and staff from janitors thru RNs it the world.... If they were any better they could take care of God.

The VA in Columbia and St Louis is horrible. Vets are better off doing their own surgery and organize there own health care.

Friendly and attentive staff, clean facilities, good service

I have been going there for years, I am very happy.

Grandpa went in for surgery due to a broken femur and hip, and while he was waiting to have the surgery, he had a massive stroke and no one noticed, for days. He nearly died because of their neglect. He had to be rushed to the MU hospital, where the people know what their doing. Grandpa is back home now, after spending almost 20 weeks in hospitals and rehab centers.Not to mention if you ever want any answers from them, they will give you a complete run-around, making you walk all around the hospital for hours because no one wants to do their job.

Feb 14 2016, had a cardiac arrest induced on me plus a sexual assault at another hospital in mid Missouri reported this to my primary care physician gave the 86 pages of medical records from the other hospital as they told me to have my Dr. Review my records and set a plan of action for treatment and care. I thought. Health care providers were. Supposed to help vets not cover up criminal activies of their buddies at st Marys hospital in mexico no and Jefferson city mo. How dare these so called professionals be allowed to work for the va let alone any hospital why didnt they report and examine me for sexual assault contacted patient advocate on three different ocassions filed a complaint still no diagnosis st Marys says I have a heart condition 2nd degree kidney failure possible blood clots in my legs cranial nerve damage and who knows what and Im with the white team I used to love this place but wow they sure put this gulf war vet in his place.

Great staff and service! Really helped my pops.

One of the very best in these United States.

This VA hospital and clinic has saved my husbands life many times. I am so glad it is available.

Update location nice parking have a small issue one and they close any place for food at 1600 hr

Always a great place to get the help you need!

Awsome healthcare...awsome people

Friendly staff, very helpful, decent wait times.

Good hospital. People friendly.

They show genuine care to my father.

Been trying to call for a hour it tell me my call won’t go through

Nice place and friendly staff.

One of the top 5 VA Hospitals in the United States

Its a nice place for veterans

Great treatment every time.

Sitting in front of the optical shop while the lady has been on the phone for over 15 minutes in a personal call... Ridiculous...

Have a good dr at pain clinic who takes time to listen.

They treat vets great here.

Excellent care and respectful staff.

This VA Hospital is very nice and very efficient with their service

Best veteran hospital in the state

Great people Great service.

Best VA hospital in the system.

My negative experiences here are too many to list from the first botched blood draw to the mean and nasty provider Felker.