Wonderful service here! Everyone I worked with was kind and professional. I absolutely love the glasses I got from Folline and have been back for more. Highly recommend!

One star is over generous!!! Glasses take more than a week longer than promised and the glasses I picked up are not the ones I ordered and multiple family members, with me when I ordered them agree.Interesting, they dont give you anything to verify what you ordered other than take your money and give you a credit card receipt so all they say id today is this is your prescription in the lenses you picked out. Well, NO, these are not the glasses I picked out. I was trying, in this COVID world, to help a small business, DO NOT make the same mistake I did, TERRIBLE experience. Find another place to get your glasses made. I was going to return in January to have lenses put in a previous frame, that will NOT happen. There are plenty of small vision centers, I will find someone else.This is an update as my glasses still fall apart every 5-6 weeks and Folline was not willing to do anything to help me. In that they felt it was appropriate to tighten my frames every few weeks, they stripped the screws and the frames frequently fall apart into 4 pieces. Not only did I file a dispute w/ my credit card (who felt it appropriate to reimburse me for what I paid for these terrible frames) but the company that made my frames sent me to LensCrafters for warranty repair. While Folline wasted by annual lens and bi-annual frame benefit, LensCrafters near Whole Foods is exceptional and I highly recommend them!

Several members of my family and I are customers of Folline Vision Centers, and we have all had excellent experiences. Everything about the stores is five star -- the selection of frames is fantastic, as is the help and guidance they give to each customer in finding a pair of frames that is just right for their face and lifestyle. They make eyeglass shopping fun, like purchasing a great new accessory! The staff is extremely competent and very helpful throughout the whole process, including making adjustments and tightening frames whenever necessary. They went out of their way to help us resolve a simple billing problem with my credit card. If you want a pair of eyeglasses that will not only help you see better, but also better your look, this is the place to go. Very highly recommend.

They have the best selection of frames I’ve ever found in our area. I love unique styles that fit my face just right, and they have been so difficult to find. In this store (Trenholm Plaza), I found so many it was hard to choose. I’m looking forward to my next visit.

I cant say enough about the Forrest Acres Office. I had originally had a new patient appointment with Columbia Eye Clinic Sept 28th at 9 a.m. after an HOUR wait, i voiced my concerned and i left. I called Folline Vision and told them my story and they had an opening THAT DAY!! I arrived and was greeted at the door and waited LESS THAN 5 minutes for Dr. Kriegshaber to call me back. Once my very extensive eye exam was complete, Brenda Bowen (Manager) assisted me with picking out glasses and the billing side of things. These people treated me like a patient and not a person who has a number so take a seat. They are very personable and will assist you in any way they can. HIGHLY RECOMMEND!!!!!

Absolutely DO NOT buy from this location. On top of inflated prices, they have no desire to actually help customers out. I bought a pair of $500 eyeglasses a year ago and looked into a second pair for emergency cases. I decided to go the online route to save 2-300$ but they essentially refused to give me any of the measurements from my existing glasses (that I paid for). Instead, they claimed that I was taking a risk by buying elsewhere. When I tried to explain that me asking for my existing glasses measurements was already assuming any risk, they still refused.Its nice to know that all they care about is charging you 2x what youd pay online and providing no quality service. Very disappointed.

I am not one to post reviews. However, I feel compelled to express how grateful I am to have found the Trenholm Plaza Folline Vision Center 15 plus years ago. They sold me my first pair of progressive lenses at that time and the lenses were perfect the moment I put them on my face. I am currently on my 4th set of progressive lenses and I have never walked out of this Folline store disappointed. I tried elsewhere on my most recent lense purchase because my insurance changed. The vendor made them WRONG twice and said if the lenses came back WRONG a third time I would need to pay a restocking charge. Crazy thing is the vendor told me my lenses were made WRONG each time.I wont be going anywhere else for my eyewear even though I must drive from the Western part of Lexington County. The results are worth the trip.

Came in with broken sunglasses that needed a new screw for a brand they don’t carry. Friendly and quick repair for some one just passing by. Many thanks.

Very helpful and wonderful staff! My glasses were perfect, would recommend Folline to anyone.

Wonderful staff. Very helpful and friendly

Friendly helpful staff & optometrist (Dr. Robert & Rachel)

Nasty manager Brenda do not go there let along take your kids