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Terra Nova Family Dentistry Maroon Ileana P DDS
374 E H St # 1710, Chula Vista, CA 91910, United States
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Review №1

If I had listened to Dr. Maroon I would have spent nearly $300 on 12 fillings I did not need.I went in to their office for my first time to get an annual cleaning. I take good care of my teeth and have never had a cavity in my adult teeth. After taking x-rays the hygienist and dentist informed me I needed 12 fillings. I asked them to show me the cavities on the x-rays. They kept heightening the contrast of the x-rays (I would later learn from another dentist this is a common way to exaggerate shadows into looking like cavities) as they showed them to me. With the contrast up I could see a few but many I still could not make out. I assumed it was the fact I have untrained eyes, so I scheduled an appointment to come back for fillings and paid up front so I could get a discount on the sizable amount.Several hours after my cleaning it still didn’t seem right that after 20 years without a single cavity a dozen would suddenly appear. So I made an appointment for a second opinion with my phenomenal previous dentist of 5 years who has won San Diego’s Top Dentists award multiple years. She looked at me and said “If they had drilled into your beautiful, healthy teeth I would have cried.”Only one of my “cavities” is actually of any note and it still hasn’t worn through the enamel in the 4 years they’ve been monitoring it, in fact she said I could likely reverse it with consistent flossing and mouthwash. The other 11, just high contrast and shadows viewed incorrectly in order to exaggerate the x-ray and score over a thousand dollars from my insurance company, not to mention several hundred dollars from my own pocket.I contacted Dr. Maroon’s office to cancel my appointment and request a refund. After 4 phone calls and one in-person encounter over the span of almost 3 months I did finally get my money back! But not all of it. They kept a portion for “services given the day of the appointment” which were my cleaning and x-rays - entirely covered by insurance... but I was just glad to have most my money back and be rid of the situation.I will say, their new office is beautiful, the hygienist who cleaned my teeth was very friendly and Stephen who works the front desk is phenomenal at his job - professional, efficient and highly organized. They’re not monsters or anything. But the office as a whole definitely did try to scam me into getting over $1,000 of fillings that were in no way necessary and would have permanently degraded my teeth. I would hate to see this happen to someone else. So sorry, but no stars for you.

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  • Address:374 E H St # 1710, Chula Vista, CA 91910, United States
  • Site:https://maroondentistry.com/
  • Phone:+1 619-691-0400
Categories
  • Dentist
Working hours
  • Monday:8am–2pm
  • Tuesday:Closed
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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