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New Day Smile Dental Group
585 Telegraph Canyon Rd, Chula Vista, CA 91910, United States
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ba
Review №1

The entire staff is amazing and I am very pleased with the results. I have 69 yrs of bad habits and needed extensive work, including partial dentures and without dental insurance . I had been avoiding care because of the costs, but due to the initial exam where my options were explained thoroughly and without pressure I took the plunge and am immensely satisfied. I got excellent value for my hard earned money, even without insurance.dentures are hard to fit correctly and it took some time but the results are better than expected.I LOVE MY SMILE SAN DIEGO DENTAL CENTER

A
Review №2

Thank you My Smile SD for always providing 100% outstanding care! You have changed my life & my smile. I am dearly grateful to you for taking the time to educate, plan and provide the best overall experience that I know I can trust. I sincerely appreciate you all!You are the best My Smile SD!~AJ

Ma
Review №3

Excellent Dr. King who carefully explained to me my choices in order to make a decision. Mary A who is the hygienist was did her work efficiently and professionally with a wonderful personality which made me feel relaxed.

Er
Review №4

Great staff, and great service!! As you enter into the office you are greeted by a nice young lady who is polite and charismatic. I singed in and waited about 5 minutes before I was called back. The staff is very friendly and very knowledgeable of their jobs. I went in for a routine check up and was out in a timely manner. The office manager was easygoing and very helpful. She answered all my questions and made me feel very comfortable. Great place I would highly recommend.

Gi
Review №5

I love this office. The dental staff are always very nice! The receptionist could be friendlier.. but Dr Molina is the best, he repaired a chipped tooth & made it look perfect! Olga is also very nice and thorough with her explanations & very detail oriented which I love. The dental assistants are also very nice, welcoming and professional. 10/10 highly recommend their office. Nice staff, clean environment, & good customer service!

An
Review №6

Everyone made me feel so at ease. I had a bad experience before with another well known Dental provider. That other provider had rude technicians, they were careless, and actually broke my tooth. I was skeptical about going to another dentist, but My Smile Staff have all been so kind, explain everything, and make sure that I am not in any pain before continuing. The staff also calmed me as well. They took my stressful situation, and made it comfortable. I have already recommended them to friends, and Family.

Ch
Review №7

My initial consultation went extremely well!The staff was very friendly and professional!Dr. Herrera did extremely well I thought. She made sure all my questions were answered, and showed me what she recommended for my dental plan. Even tho it was a far drive, I believe it was well worth it.I am very content with this facility.

Ma
Review №8

Found Dr. Javier Valadez to be patient and understanding of my situation involving an infection and a tooth that needed extraction on my very first appointment Thankfully, beyond my expectations, this was arranged and done right away by Dr. King. Can’t express the relief this brought me because I had lived with pain for some time. Now I feel I am back in control and Smile San Diego will help me stay there. Recommend highly.

Ar
Review №9

Best dental office in SD. Theyre always professional & courteous. Prices are very reasonable as well. Always very accommodating to my busy work schedule. Would definitely recommend to everyone.

Si
Review №10

Everything was super fast for all the things I had to do. I didn’t wait long for anything. The people in there was super greeted and nice. I loved there system and I am definitely going back!!

Ar
Review №11

First time I am doing a review. I received an exceptional service from the front desk and back office staff. They were professional, courteous, and warm. I felt I was the most important client. Araceli

MI
Review №12

The staff are ✨amazing! This is now our new dental center! Our old dentist retired and this was my first appointment with My Smile SD. They did not disappoint AT ALL!!! Dr Herrera is the best! Very caring and went out of her way to care of me! I’m so happy this is our new dental home and I feel very confident with the care that my family will now be receiving.

Li
Review №13

I really enjoy this dentist. Staff is friendly. Tim is great with my cleanings as he is gentle and listens to you. Olga is very nice and sweet.

An
Review №14

Friendly employees. The Dentist and his Assistant that worked on my teeth were very good. I didn’t have any pain or issues after the numbness was gone. Excellent service. Thank you!

Su
Review №15

Wow! What an amazing dental office. They took x-rays the dentist looked seen what I needed then I sat down with someone to go over the pros and cons and Olga was out standing she explained everything so good it was the best experience Ive had in a very long time at any dentist office highly recommend these people they are very reasonable and they are excellent customer service.

Li
Review №16

BEST OFFICE EVER THE STAFF IS SO FRIENDLY AND TERE IS THE KIND OF OFFICE MANGER THAT YOU WANT TO MEET AND DEAL WITH!!! THEY ARE VERY PROFESSIONAL AND WORK WITH ALL YOUR NEEDS SO IF YOUR LOOKING FOR A NEW DENTAL OFFICE LOOK NO FURTHER THIS IS THE ONE 🤗

Mi
Review №17

Very welcoming experience. The waiting room was clean and the receptionist was very polite. Dentist’s and hygienist were polite and professional.

Fe
Review №18

Had a good non stressful experience at SD Smile. Olga from finance did not overwhelm me with numbers and what I need done -show me the $$. They were able to accommodate and fit me in there tight schedule. Keep up the quality work and respectful environment.

Fe
Review №19

Great staff!!! positive atmosphere, everybody is friendly and knowledgeable. My primary dental office currently and has been for years now! I’ve referred friends and family, everybody gets treated as a value customer. Thank you My Smile SD Dental Center

Be
Review №20

The best Dental care in Southern California I been with my smile San Diego for over 20 yearsAnd they treat me like family they have the best customer service and make me feel welcome everytime they keep my teeth well maintained and keep me smiling Thanks smile San Diego keep up the good work

Mi
Review №21

I love the team at MY SMILE SAN DIEGO! I went for a visit for both of my daughters and they made us all feel completely welcomed. Very professional and efficient.

si
Review №22

Excellent staff. Very clean and up to date technology. Highly recommended.

me
Review №23

The staff is amazing, always so professional & explain everything step by step. The x-ray tech Sergio was very sweet & knowledgeable.

ju
Review №24

Right on timeI was more important than paperworkDental hygienist was courteous answer all my questions even those I repeated

LY
Review №25

I went in on a last minute call at 10:30am for extraction consult and had everything taken care of by 12:00pm. No more pain , tooth extracted and fast friendly environment

Bo
Review №26

The staff is very friendly and engaging. The visit included: xrays, dentist consultation w/all repair options and complete financial planning, all in under an hour! I certainly left with a smile!

El
Review №27

Always very friendly. Olga is a very nice lady and I just love the the hygienist that works over there he is awesome. And the staff is always very friendly

de
Review №28

I have a real fear of the dentist and I was in pain, with nerve damage in my teeth, I actually had a good experience the x-Ray technician took that into consideration and was very gentle, the dentist was great and explained every detail that needed to be done now, to fix my problems, he didn’t overwhelm me with other issues, I look forward to getting my teeth fixed and this pain gone! Never have I ever said that about a dentist before! Thank you for making my experience a good one!

Oc
Review №29

Very good service on behalf of Assistant Luz and Dr.Herera. From the reception, Diana and Teresa were outstanding. They were truly attentive and had an incredible personality which made you feel welcomed.

be
Review №30

I had my doubts about returning back to this dentist office because of my last experience over three years ago. However I returned back in November 2020. I must say I had great experience with all of the dental staff on board. Big Thank You to Dr. Molina, Dr Herrera. Thanks Maria for the support of overcoming my fear. (Still working on it)

Fr
Review №31

Consistent Professional & Excellent service, friendly & welcoming staff, I would recommend this office to everyone.F. Anderson

Ra
Review №32

I’ve been coming here for years. I have never had a bad experience. Highly recommend to others. Friendly staff and super clean facility specially during COVID.

Ri
Review №33

Very clean professional place. Friendly and honest. I am glad I found them! I would recommend to anyone who needs dental work.

Ma
Review №34

Very good service. Dentist very careful not to cause pain. Pleasant conversation

ge
Review №35

I love the people at this office. They are always very pleasant. They explain everything that they are doing.The reason I didnt give a 5 star rating is because of the lab they use. The lab had to make my implants 2 times as they didnt follow the the impression. Then when they mad my bridge they didnt make it correctly twice. My dentist was not happy about that and didnt want to have to make me come back. She spent over an hour working so that it fit me correctly so I wouldnt have to come back. I believe there are very few dentists that would do that. I appreciate it very much to take all that time to make it fit. I think they need a new lab but otherwise they are a fantastic group of people there!!

Fr
Review №36

Came in for my 2 year olds first dental visit. Was seen 30 minutes after our appointment- very unreasonable especially with a toddler with fear of dental and medical offices. We were finally seen and it didn’t seem like the staff knew what to do- doctor put his finger in my daughters mouth for 2 seconds and said ok she’s good... as if he was done with her exam- I stopped himAnd asked him to do a thorough exam and he did. Then I asked are you doing a cleaning, and staff looked confused. I felt like I had to ask them to do everything- instead of them telling me what they were going to do.I will not be coming back. This office was unprofessional and we had a very bad first dental visit experience.

Ma
Review №37

My bite hasn’t felt this good in over a year. Really felt comfortable and the staff is super friendly.

Pa
Review №38

My first visit solved problems arising from previous dentist. Liked the knowledge and understanding of Dr Herrera and also left with a good idea of my treatment options.

Am
Review №39

Staff is all really friendly and helpful. I had a lot of questions and they take time to make sure to explain things I don’t understand. It can be fast paced because the office is popular, so make sure to advocate for yourself. I never feel rushed when I have questions.

Sp
Review №40

I took my 10 year old daughter here. She was nervous at first but everyone was so nice. She had a very good experience.

Jo
Review №41

Excellent staff, very friendly, knowledgeable and detailed. I have to say this is my favorite dentist facility ever.

Ro
Review №42

I am always nervous to go have work performed by the Dentist especially now. New Day Smile made me feel comfortable as they were completely set up to protect everyone from the office set up to the actual work completed which was explained thoroughly by the Doctor and their administrative staff. I definitely will return on a regular maintenance schedule!

Iv
Review №43

I’ve visited this dental office many times with different dentists and always a great experience. You can’t go wrong with any of their Dentists. The staff is friendly and flexible with scheduling. Most importantly, they take the proper measures to ensure a safe visit. I highly recommend.

Ia
Review №44

Ive been a patient for 20 years, so its obvious Im satisfied!

Br
Review №45

The staff here was welcoming and friendly, but I had to wait longer than I expected to be seen. Overall good experience

Vi
Review №46

Very professional and personal service.Dr. Herrera is A1 - excellent work. Will recommend always!

Is
Review №47

This office is great, the staff are very patient & kind. The dentist and assistants are gentle and very professional. My first time here and I’m glad to travel a bit of a distance for the great experience. Will definitely be bringing my family here!

Al
Review №48

Undoubtedly the best dental experience!The whole crown process was smooth and painless. Dr.Herrera is very thorough and caring.Love her!!Office staff is also warm and friendly.Thank you Dr.Herrera you’re awesome...

Ra
Review №49

I want to give this place 10 stars I have really bad phobia against dentist. As I was walking up to open the door was feeling really nervous and ready to turn back around as soon as I entered I was Greeted by the front desk girl that was so friendly and happy made me so comfortable. As they called my name and took me to take x-rays the guy (Alan) was so friendly we crack some jokes and I went off for my exam. My exam dr Herrera went so well she made me feel so comfortable and answered all the questions. Mary The hygienist came for me and said let’s start with the la cleaning normally at this point I would’ve ran out the door but she was so nice and explain in the process that you went by this time I forgot how bad my phobia for the dentist were I got to say the staff here are so friendly respectful and knowledgeable about everything. I will return to my smile San Diego with no problem at all I actually can’t wait till my next appointment

Gi
Review №50

Great staff. Very friendly and exceptional dental work. Awesome costumer service. Teresa and Dr Yom are great and wonderful people

Ad
Review №51

Very satisfied with the services and professionalism of all staff.

Go
Review №52

Friendly and great service.

Li
Review №53

I 100% recommend New Day Smile in Chula Vista. I had the best experience, the staff is very friendly and they made me feel very comfortable. I will be referring all my family and coworkers to come! Thank you New Day Smile!

JJ
Review №54

Timely, professional and thorough service.

Fe
Review №55

Excellent care. Everyone was very friendly and professional. I had a tooth extraction and it was the fastest and most painless that I ever had.

De
Review №56

All staff during my first visit were friendly and answered all the questions I had. I will be returning 😁

Je
Review №57

Thank you New Day Smile Chula Vista for not only being the best dental office but also for your excellent customer service. All of your staff is professional and knowledgeable.

Re
Review №58

Service is really good.

Li
Review №59

We started coming to this dentist about two years ago after recommendations from other family members. The process they have in place seems to be very efficient and the lady to helps explain coverage is always so helpful (I wish I could remember her name). The rest of the staff is also very warm and professional, especially Mary and Amber.

Me
Review №60

Very friendly, personable, and professional.

JE
Review №61

Good interaction,friendly professional staff,did a good job on deep cleaning/2 crown

De
Review №62

Very gentle dentist. Very great staff

Ya
Review №63

Best dental office in all San Diego region. From the staff to all the dental procedures they practice.

Al
Review №64

Great staff

Gl
Review №65

Way overpriced! Olga is notorious for calculating ridiculous numbers to pay for unnecessary services. They wouldn’t do a basic cleaning because Olga said I needed a deep cleaning and root canal even though I had just a deep cleaning 6 months prior. I had no teeth pain, mind you. So I waited for my insurance to expire to find another dentist. I switched over to PPO and my new dentist said there was nothing wrong with my gums and I did NOT need a root canal, said there was absolutely no reason for Smile San Diego’s recommendation. I’m glad I waited for my insurance to expire. Someone needs to audit this place for fraudulent charges.

Ro
Review №66

The staff from beginning to end are super knowledgeable and professional. Olga always has been able to give me the best pricing possible. I recommend to friends and family all the time.

Jo
Review №67

Not even a single star maybe a 0 will be a better

Jo
Review №68

The worst experience I ever had at a dental office - not being sincere about the cost. First said $75. When I came for the treatment, without seeing the dentist, I was told it is 295 extra, or 370. Terrible attitude. I would never recommend this place to anyone. There is a lot more to it. I dont want to waste my time with this HMO-type dental care.

Je
Review №69

Great service , all the staff here are very friendly and Dr Joe Thanks for my great tooth!

Lu
Review №70

Professional and timely.

Am
Review №71

It is unfortunate that 3 others have had bad experiences here. My family of 4, to include a 14 and 8 yr old have had good experiences here so far. Ive recommended a colleague who has also not been upset. The office is clean, theyve done a good job with the work and I feel they dont overcharge people like some of the other places weve been to.

Si
Review №72

Waaaaay overpriced!! My family has excellent insurance and it was still close to 1k for wisdom teeth removed (2). They said they would not do the extraction without sedation, absolutely ridiculous! Totally not necessary, there was nothing complex with the teeth. A numbing injection would have been just fine, but they refused. I called the next day back for my xrays to take somewhere else and they said it would be $100.Went to another dentist and it cost less than $300, no sedation needed.

Ed
Review №73

I was just visiting town and decided to go with my brother to Smile San Diego in Chula Vista. He was getting an extraction done and a future implant. Ive actually needed the same procedure done for a while so I asked them about cost and such. Not only were they cheaper than most, they were actually able to get my tooth extracted that same day which is unheard of. Since I was on vacation for a couple of weeks, I was also able to get a deep cleaning the following week when I had the sutures removed. The doctors and the staff were highly professional, super friendly and I got this overall feeling that they cared about your dental health more than just trying to get you out fast and upsell you on services you dont need. Ive decided to have them be my dentist even tho I live in northern California. Who doesnt want to visit San Diego? Ive already scheduled my next trip for my implant and perio follow up. After a string of bad experiences with bad dentists, Smile San Diego really lives up to their name and makes me happy to have found them. They truly are the best and give them nothing less than 5 stars!

Ch
Review №74

This is the worst office I’ve ever dealt with. From Olga to the last dentist I worked with they’re all shady people. First Olga tried over charging me even though my insurance covered everything. Then when I asked to get my refund back she tried her hardest to not give it back. So choosing to try and not use this dentist office again I tried to get my crown from them and go to another dentist office. They said no that they had to put it in. So after a while I decided to go and put it in. Well, the dr said that it might not fit and wouldn’t tell me why. I should’ve known better because when the took the temporary crown out that’s when he came in and said “yea it won’t work if you don’t install it before 4 weeks of submitting the mold”. If I would’ve known that I wouldn’t have gone back and just went to a new dentist office. The dr. tried to be rude and vague and act as i was too stupid to understand why it wouldn’t fit when he first told me about the situation. And then came in and said what he did a completely 180 of what he said after they took my temp. crown off. So screw him and screw them!Do not go here unless you want to get ripped off and screwed over!!!!!!!!!

Bi
Review №75

My ex and kids all go here. They are extraordinarily and Unbelievably Rude every time weve been there. They have the most unethical and Immoral used car salesmen-type Lady pushing you very hard with overly-aggressive and totally-dishonest Sales tactics.

Za
Review №76

Some of the people, when I went here were rude. When, I asked one lady what she was going to do with my teeth, she just said very rudely to site in the chair, and kept saying that as if, I was a dog. I would not recommend going here, they treat you poorly, and thats just bad business not answer your clients questions to keep them informed of whats going on!!!!

ay
Review №77

Very good service with Dr. Herrera and her assistant, all very clean and friendly, they gave themselves the task of explaining everything in such detail and the clinic was very nice and clean.

Ir
Review №78

Really excellent service and attention from all the staff.

Ma
Review №79

Excellent professionals, the treatment I received was successful, I would highly recommend them, I am very grateful to all the staff

Bl
Review №80

A very professional dental office and excellent service. All the staff are friendly.

Ar
Review №81

Very trained staff, it shows that they know what they do apart from being very friendly

Information
20 Photos
81 Comments
3.9 Rating
  • Address:585 Telegraph Canyon Rd, Chula Vista, CA 91910, United States
  • Site:https://www.newdaysmile.com/
  • Phone:+1 619-421-7010
Categories
  • Dental clinic
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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