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Pure Dental Spa
1222 W Madison St Ste 300, Chicago, IL 60607, United States
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Jo
Review №1

The Lincoln Park staff and service are phenomenal. The doctors and supporting staff are incredibly knowledgeable and friendly, while the services are top-notch. The reception staff deserve a special shout out for being so warm, funny and informative about insurance and setting appointments.

Ch
Review №2

The people working there are extremely patient and nice. The dentist took his time to make sure I was nice and numb. Ran into a slight problem BC one tooth didnt want to come out, but he got it and they are so sweet and I love the aesthetic of the office. Definitely by far best dentistry service Ive used.Btw I suffer from severe anxiety but they talked me through things and kept me distracted.Thank yall once again

Ro
Review №3

My wife has severe anxiety when it comes to visiting the dentist. She is in such great hands at Pure Dental Spa. The doctors, assistants and receptionists are highly knowledgeable, friendly and understanding. They have numbing gel so you don’t necessarily have to get a shot in your mouth and they offer noise canceling headphones! You can only hear the tv - your channel preference. I encourage anyone who has ever been nervous about the dentist to visit Pure Dental Spa. Happy clients since 2020!

Is
Review №4

Excellent service! The dentist was so kind and professional-- I really felt like I could trust her. Will be recommending to my friends!

Jo
Review №5

I wish I could give 0 stars.This is and was the worst experience I’ve ever had with the office. They told me one price which I agreed to, and had them explain the procedure and elaborate the surgery MULTIPLE TIMES. Finally I agreed to the set price, which I received a receipt for with a bunch of coding which someone who doesn’t work in the dental industry would understand (made by a woman named Jill, who had only been working for 4 weeks according to Kathy, another receptionist). Today I received an email, not even a call, about the surgery going up $1000 for a misquote, which was not my fault but in their end. When I called to have a breakdown of the increase no one could tell me, took 3 calls and an hour on the phone to still get a answer which I was told was included in the original price. Kathy stated she would speak to her boss Isabel and see what they can do. Only to receive a call back stating they can not do anything. This is very unprofessional and inconvenient. The company should take accountability for their mess up and honor the price and what was TOLD would be included in the procedure. Second of all they should not have someone making the price break downs for clients if she only had TWO DAYS ON THE JOB!Very unprofessional, and wanting to just rip people out of money.

Ph
Review №6

Not a bad way to spend a Saturday. Great staff and service. I hate the dentist but this place makes me want to go. 10 Stars!!!

Ta
Review №7

I am terrified of the dentist, but after hearing amazing things about Pure Dental Spa I finally decided to go. Every single person I came in contact with was extremely kind and patient! I was extremely anxious, but left there feeling much more calm and I’m not as worried to come back. I highly recommend checking out this office if you’re terrified of the dentist like me!

Ma
Review №8

Great service! Ive gone for multiple appointments now and everyone has been wonderful! I really appreciate the communication and transparency of pricing. They also offer so many complementary services to make you feel extra comfortable during your visits. I can’t recommend this place more!

Ch
Review №9

I am always very worried about going to a new dentist. My first visit with Pure Dental Spa was thorough, easy, and the hygienist I worked with was very patient, answered all of my questions, and made me feel so comfortable (Thank you, Simon!!). I felt very taken care of, the staff was encouraging and non-judgmental, and I am looking forward to my next visit.

Qu
Review №10

I was referred to this dentist office by my coworker Brittany! Thank you boo.. Dr. Fadi was so Amazing he took the time to talk to me all what was going to take place I was getting a crown on my back tooth. And his Assistant David make sure I had all my Spa equipment like my neck pillow nice and hot and my paraffin it is a han wax treatment he help risk and suck the residual out 😅 of my mouth with the tools they use. Over all Im not going to write write a book but this place right here is worth the time money and effort of letting a dentist get your mouth right!!!

Pr
Review №11

I would honestly give this place 0 stars if I could. They caused severe nerve damage during my wisdom teeth removal which led to me losing all feeling in half of my mouth for OVER A YEAR. They gave me a rundown of costs prior to my surgery where I paid the $1200 that was not covered by my insurance but then a year later they contacted me saying I still owed an additional $140 because they incorrectly assessed what the insurance would cover. The worst part is this isnt even the first clerical error they have made. They had incorrectly mixed up another patients information and mine several times which seems like a HIPAA violation. Based on their incorrect records they tried to fill in a cavity that I did not have and wouldve been a huge issue if I had not said something. Because they had incorrectly put someones information under my file they claimed I was not covered for my yearly cleaning and were incredibly rude to me when I suggested they made an error in their book keeping and put someone elses appointment under my account (which they very clearly did)Once you look past the fancy frills and gimmicky spa options you realize that the office is genuinely unorganized and unprofessional and you should really look elsewhere for proper dental work.

Jo
Review №12

I cant say enough about the care that is taken to insure that all services rendered are of the upmost quality that can be offered by a staff that takes the time to keep you up to date as to what might be issues that will need to be addressed. I have no problems with following the directions given so as to continue to maintain proper oral maintenance and hygiene. I would recommend Pure Dental Spa to my friends and family.

He
Review №13

This is the best dentist experience I’ve had to date! The complimentary menu is a nice touch — I went with the heated neck pillow and that really elevated the experience. Everyone I encountered was very pleasant and professional. I’ll definitely be recommending this place.

Li
Review №14

I had the greatest cleaning today with Danielle, she is an amazing Hygienist and explains everything as she goes so I understand what she is seeing/doing. The office is new and spotless, with great technology for patient care, and they make you feel relaxed and welcome. Dr. Rajul Patel is the best! Friendly, caring, and puts her patient care first. They have a great in-office dental plan for those without insurance. (Affordable for everyone to stay healthy!)

w
Review №15

I haven’t been to the dentist in a while and my experience with Pure Dental Spa was terrific. I just went for a cleaning and was expecting a little pain / discomfort which never materialized.Wow, times have changed. The staff is friendly and knowledgeable and will explain everything that you need to know. I am going back to get more extensive work done soon.

TA
Review №16

IF YOU DISLIKE GOING TO THE DENTIST....HAVE NO FEAR..PURE DENTAL SPA IS WHERE YOU WANT TO GO!!!!! Pure Dental Spa has a modern atmosphere and the staff are friendly and professional. Ashley is gentle and informative and she works FAST! I highly recommend that you book an appointment..you wont be disappointed!

Ro
Review №17

By far the best services that I have received. The receptionist were always very friendly and helpful with answering my questions. When going back with the dentist she explained everything very thoroughly. The facility was very clean from the moment you walked in all the way to the moment of taking the X-rays.Will definitely recommend this facility to my friends and family.

An
Review №18

I came to see Dr. Patel for a loose tooth. I hate going to the dentist period. She was both very comforting and professional. Office staff was awesome.

ES
Review №19

I wish I could post with no stars. At first it seems like a nice office, but it became clear that they’re just looking to upcharge in every way they can and it seems like second nature/ a normal process for them. They refused to provide me a typical cleaning, saying that I needed an up charged $1000+ deep cleaning. They also said I had a cavity which needed filling, and I did not. I had to leave the office with nothing and went to a dentist friend to get a second opinion where I found out my assumptions were correct- I was no where close to needing a deep cleaning and I just needed a medicated toothpaste versus a cavity filling since it wasn’t a full cavity. It was very disappointing.As an update, I retrieved my xrays and dental plan from this office and provided these to a dentist friend of mine (just a little further for me to travel) and she confirmed that I did not need the deep cleaning that this office/ doctor Patel as it is, said was required and the cavity that she mentioned I had.. it was the same story, it was not a cavity yet and my friend was finally able to give me the regular cleaning I needed and recommend toothpaste to prevent the cavity. This office refused to give a regular cleaning due to the up charges they tried to get me to accept which was quite a lot more out of pocket, the total was about $1000 out of pocket while I work for a fortune 100 company and have pretty good dental coverage.

Ch
Review №20

A great experience from start to finish. Everyone I encountered during my recent visits was professional, as well as warm and welcoming. I would definitely recommend, especially if you have any fear or hesitation about seeing a dentist (as most people do, Im sure).

Da
Review №21

My hygienist Ashley was terrific. The most gentle and comfortable cleaning I have had. Dr. Patel is always so friendly and thorough as well. I used to hate going the dentist, but the friendly staff and “spa experiences” (warm neck pillow, stereo headset, etc) make it a joy every time I go!

Al
Review №22

I used to live very close to this office so initially went there for convenience. I moved up north and my boyfriend and I make the trip because of the great service and friendly staff. They even let us bring our dog :). I highly recommend this office. Every visit they provide a thorough cleaning and guidance on dental care.

Az
Review №23

Honestly, the best dentist I’ve been to so far. This year was a whirlwind for me in regards to dentists. I feel like I’ve been getting the run around and it’s cost me so much money and pain. A friend recommended Pure Dental Spa and I’m so happy I made and appt. they are friendly, they explain everything and they make sure you’re comfortable with everything that they are doing. I highly recommend!

Br
Review №24

Incredibly knowledgeable staff that isnt pushy! This is the real deal and one of the best dental experiences Ive ever had. I cant wait to visit them again, I highly recommend!

Br
Review №25

Very good and friendly service! You tell them what you want and theyll tell you what you need and you get BOTH most of the time!

HU
Review №26

This location is amazing. The staff are great and they make you feel like family. I highly recommend this location.

Ma
Review №27

Always a great experience here! Staff is always friendly, it is clean, quick and easy! The added amenities like paraffin hand wax, warm neck pillow etc. truly make the experience at the dentist that much better! I actually don’t mind going to the dentist :)

Sh
Review №28

I was very impressed by this dental clinic. The staff was very warm and friendly. I saw Dr. Patel who was excellent at putting my anxiety at ease. She communicated well and explained in detail my treatment plan. Her assistant was wonderful and had a great sense of humor. This was one of my best dental clinic experiences! Highly recommend it!

Tr
Review №29

Every time I enter the office I’m impressed. Super friendly and knowledgeable staff. The services are amazing! I’ve referred three friends and would definitely recommend them for all your dental needs.

Am
Review №30

Super nice people, fast and efficient. Been going here for years now and its probably the best place Ive ever visited!

Ma
Review №31

I love coming here. Dr Patel is very professional and personable. Wish all dentists were like this. This place is great

Ka
Review №32

I really like this dental office. I always feel welcomed and although I get nervous every time, I am reassured that I am in good care! 😊

Sa
Review №33

This place has truly helped in my enormous fear of going to the dentist. I have always had complex teeth and have spent more time at the dentist than I care to admit. I had not been in 3 years and was truly petrified because I knew I likely needed some major work. Over the course of the last few months over had deep cleaning, fillings and now an extraction for a cracked tooth that was very painful. The procedure was effortless with no pain. All my other work has been virtually pain free. The dentists and hygienists were fantastic and professional. In terms of the office- the front desk always helpful and courteous. The office very high tech and spotless. Innovative tools and everything is immaculate. If I could give 6 stars I would.

Re
Review №34

Honestly, this was the most amazing dentist experience I’ve ever had. First of all, it’s a spa. Soothing neck pillows, paraffin wax, cooling eye treatments - all complimentary on your visit!Second, The doctor and staff were SO KIND and understanding and amazing. I straight freak out when I have cavities filled - I HATE it. I was visibly shaking and upset during the procedure, and the doctor kept rubbing my hard, stopping to check on me, giving me time to relax in between, and just being so amazing. And the doctor called me the day after to check on me because she knew it was hard for me. Not the desk person, my actual doctor! I hate the dentist. And I wish I liked it more so I could come here more often.

Er
Review №35

So kind so efficient so courteous it was amazing I cannot recommend enough!!!!!!

Ka
Review №36

Im an international student and had many very particular questions and circumstances regarding dental coverage etc. Kristen, the patient coordinator helped me SO MUCH. She was so kind, patient and even willing to help call my insurance and check if I was covered for any treatment by my international healthcare and dental provider etc. also she was the most knowledgable dentist staff memeber I ever met!!!I got an appointment the same day for an absces on one of the front molars. After lots of bad experiences with dentists in my life and never having been to one in the US, this was the nicest, kindest and most relaxing and informative visit I ever experienced!!!The assistant as well as Dr. Patel took their time to explain everything to me, point out all my options for treatment and paying for it and made me feel safe and understood!If you are scared of the dentist, this place will change your life FOREVER!!!! Nobody pushed me into any decision making the doctor just gave me her honest suggestion of the most effective and economic option for my situation. Everything was just so relaxed and perfect, I got a lot of clarification on all procedures, keeping in mind I dont know how things work here, I felt very comforted by this experience.They have all kind of paymentplans and options and sincerely want to help people, which is rare nowadays!I LOVE this place and believe God sent me to them knowing my concerns and needs!Dont second guess, just call them and be helped!!! They truly go the extra mile!!!!!

Ol
Review №37

I came here for a chipped tooth and gum recession. They offered an array of complimentary services and I chose lip balm and a heated neck pillow. I saw Dr. Patel as my dentist. She was thorough in answering my questions and explaining my symptoms. Ashley was my dental hygienist, who did my deep cleaning. I am totally satisfied with my visit today, their professionalism, and service.

Am
Review №38

Super friendly, awesome service and great location!

Ab
Review №39

Very relaxing environment, helpful receptionist, knowledgeable hygienist, and friendly dentist that didnt rush through the examination. Complimentary spa features (I had aromatherapy warm neck pillow and paraffin hand wax treatment). Cant wait for my next cleaning!

da
Review №40

Everyone on the staff is very friendly and professional. The most modern dental office Ive ever been to. Highly recommend!

Al
Review №41

Great experience! After a very rough history at a different dentist, this place was a godsend. Would highly recommend to anyone.

Al
Review №42

This was the best dental experience Ive ever had! They offer some really lovely amenities that helped me stay relaxed during my appointment and everyone that works there is so nice. Dr. Patel explained a few concerns in a really concise manner and gave clear instructions for next steps. I will certainly be going back to Pure Dental Spa for all my dental needs!

Ce
Review №43

Always do everything to make you comfortable and not in pain. They’re awesome.

Ma
Review №44

I can really say that I enjoy going to the dentist! The entire team at Pure Dental Spa are amazing. They have impeccable follow up and make sure you are so comfortable. Dr Patel has a conservative approach and I feel like she is taking great care of me and if it isnt broke dont mess with it attitude is much appreciated. My wonderful paraffin wax, hot neck compress and cooling eye mask were all so relaxing while I was getting the best cleaning ever!!I highly recommend!!

Ma
Review №45

I went in as a new patient trying to get my teeth cleaned. They wouldnt even see me without getting x-rays, stating that thats the law which is not true. This clinic seems more focused on liability than caring for patients. Im not going back!

Jo
Review №46

Great neighborhood find. Friendly, professional, and courteous staff. Can handle most procedures in office, even if a surgeon is required.

Me
Review №47

I just had my first cleaning at Pure Dental Spa in the West Loop and it was an amazing experience! Everyone I encountered in the office was kind, generous, and accommodating! They made sure I was comfortable and relaxed by offering a wide selection of spa-like amenities. I enjoyed a paraffin hand wax and aromatherapy neck pillow during my exam, while watching HGTV! Not only was it relaxing, but they also used great tools and technology to measure my overall oral health. I am very impressed with the services and generosity of the practice!

Sa
Review №48

I highly recommend Pure Dental Spa! The complimentary treatments (like a paraffin hand wax and eye mask) are amazing perks at a dental office. Truly the royal treatment. On top of all that, the staff are efficient, kind, and friendly!

Da
Review №49

Disappointing to say the least. Earlier this year I went in to start the process for an implant. My first appointment was for a bone graph. It was a Saturday and it was busy. After the dentist was done, I asked the receptionist for a follow up appointment and she said I didnt need one, I asked about the follow up appointment and she said they will call me.5-6 months pass and no follow up. I move and go to a different dentist for a cleaning and despite how courteous she was being I could tell she was concerned about how the bone graph looked along with my gums. I explained I was working with a different dentist for the implant and will complete the process with them. My exam was finished and before I left, she asked for the contact info for my implant dentist, she wanted to discuss it with him.She called once...was told he would call back, she called twice...was told he would call back. He NEVER called her back. I never got a call. You would think someone would say, whoa, let’s find out how OUR PATIENT is doing? Nothing. I never received a call or a care. They may try and say that I missed my appointment, however, a computer forensic scientist would confirm that a follow up appointment was never made or attempted on their dental scheduling program.I STILL havent received a call from Pure Dental Spa. I did get the treatment I needed at my new dentist. The dental treatment problem that occurred at Pure Dental Spa isnt what I wanted, however, I did get a good resolution with my new dental physician, and the practice showed amazing patient care. If Pure Dental Spa can let this error happen to me, it can happen to you.**update 12/16/19...the clinic’s response is a lie. No dialogue has taken place despite the claim. Seems petty to falsely claim one was started when it hasn’t. It’s actually ridiculous.

ka
Review №50

Pure Dental Spa is clean and taking many extra precautions during Covid times. All staff members are kind and knowledgeable!

Ja
Review №51

Such a great dental office! They greet you with a gift. This is coming from someone who hates going to the dentist. They walk you through each procedure and you provide headphones if you don’t like the sound of getting your teeth cleaned. Super clean facility and friendly staff. Highly recommend! The dentist Heather and my hygienist Emily were great and made me feel comfortable about the entire experience.

Ev
Review №52

Top notch! Pures dentistry uses modern tech and they have flawless attention to detail. All that by itself is unusual and impressive, but what really sets Pure apart is the overall experience - the spa in their name.Every step, from the moment you check-in to the moment you depart, is designed to put your mind at-ease. Browse their comfort list, which includes amenities like a heated pillow (relaxing!).Im fortunate to have never had anxiety about seeing a dentist, but the many who have especially owe it to themselves to try Pure. Everyone is incredibly friendly, careful, and is truly dedicated to making your experience as pleasant as possible.

Ad
Review №53

I loved my experience here. Relaxing and calming atmosphere. Will definitely come back here again!

Jo
Review №54

Unsatisfactory level of patient care. The clinic looks amazing, however, I care more ABOUT MY TEETH AND THE CARE I RECEIVE! Find another dentist, there’s many more available...don’t gamble with your health!

Hu
Review №55

Loved the experience. They made going to the dentist pleasurable. I’ve already told friends. And I say this not based on just a cleaning, I had a filling replaced. Dr. Patel and staff were amazing.

Ta
Review №56

The staff is caring and friendly. The dentist is prompt and knowledgeable. I will be returning to Pure Dental Spa in the future.

Le
Review №57

FIRST CLASS. From the moment you walk in, youre like this is not like any dental office I have ever been in. Doctor Patel is very kind and thoughtful and answers questions patiently. Their staff are all kind and make you feel ZERO stress. A great experience.

Ch
Review №58

My wife and I really enjoyed our first visit. The receptionist was kind and welcoming. Im happy to see a dental office embracing scheduling technology. The Dr. and dental assistant were very informative and gentle for the cleaning. I will continue to use this office/practice for my future dental needs!

La
Review №59

Awesome place! Staff was very polite and accommodating. Dr. Patel was super sweet and gentle (even for a wimp like me). Got a paraffin wax hand treatment and a good-smelling heated neck pillow during my cleaning. Almost fell asleep! Came out relaxed. Not like any other dental experience Ive ever had.Also was told I could model for Colgate the day after. 💯

Na
Review №60

If there were a 0 or a negative star, PDS deserves it. They use the cheapest/inferior materials for their bridges, implants or caps etc. I have 3 family members who had to go to different dentists to get the issues fixed repeatedly. will not use them ever! I can go on and on but if you want to a spa go use them but not for Dentistry!

Me
Review №61

Easy scheduling, convenient, and you can get a paraffin wax treatment while watching HGTV and getting fantastic dental care. Dr. Patel and her team did a thorough examination of my oral cavity and provided a wonderful cleaning. I was also able to quickly get some dental work done that Id been postponing for personal reasons. I recommend her office to all of my friends who are looking for a new dentist.

As
Review №62

I really wanted to like this place based on a friends referral, but sadly I did not. First the positives: the front desk staff/receptionist/office manager were really friendly and the spa services offered were pretty nice. But the real reason we were there was for dental care. The hygienist showed up 45 min after our appt time and asked us why we were there and what could she do for us. Really? Then the dentist came in 15 min later and while she confirmed the diagnosis we had received earlier, it felt like it was more of a selling job and she wanted to make sure we went to someone she had referred as clearly she was going to make a cut. I would not go back and 2 stars only for the friendly staff and amenities. My current dentists are awesome and this experience reaffirmed this!

Ma
Review №63

I had a fantastic experience from the moment I walked in. I am very happy as to how great the Doctor and Hygienist were with my dental treatment. They explained the procedures in great detail and made sure I was comfortable. This place has a very relaxing environment that I never got anxiety about any work done on my teeth. I would highly recommend it, especially for anyone looking for exceptional dental care.

Br
Review №64

A dentist visit thats actually enjoyable! While I cant say I look forward to going to the dentist, the dental spa is hand down the best way to go. Its a clean, calming environment with staff who go out of their way to ensure youre comfortable. This starts from when you first walk in - youre greeted immediately, have access to bottled water, tea, and coffee, and youll even be offered hand waxing or mint lip balm. Aside from that, the wait is almost nonexistent. Ive never sat for longer than a few minutes before I was brought inside to begin the cleaning/appointment.

Ro
Review №65

As a new patient, it was nice to get a walk through of the office and shown some of the high tech tools they have onsite. Everyone was very nice and always asking if I was comfortable. They offer a comfort menu that is complimentary items and services that make your visit more enjoyable like an aroma neck pillow, paraffin wax hand treatment, noise cancelling headphones and a cooling eye mask. Would definitely recommend.

Ch
Review №66

Its strange to describe a visit to the dentist as anything other than frustrating but here goes. Pure Dental Spa was an absolute delight to visit from start to finish. The receptionist was extremely friendly and welcoming. Check in was simple considering I was a new customer.This is also a place where they go out of their way to make sure you are comfortable and relaxed during the visit - almost unheard of for just about any dentist Ive ever visited.I would definitely switch primaries to this place, even if it is much further than my normal office.I will say one thing I did not care for too much was the ambient music always playing. I wish there was a way to turn the volume down slightly while in my exam room but, to be fair, I didnt ask them to do so which I have no doubt they would have.Great experience either way!

Ma
Review №67

Just started at this dental spa. I really had a great first visit. The staff was wonderful and attentive not overbearing. Very warm and stylist office.Dr. Patel is extremely nice and has a smile as big as the sun. That tells me she loves what she does.

Ka
Review №68

A great experience! Dr. Patel and her staff know how to treat their patients, they explain everything thoroughly and are dedicated to providing you with a comfortable experience, beyond anything youll find at any other office. Im so happy with my decision to visit their company!

Ja
Review №69

Best Dentist Ive been to in years. Took the time to explain everything to me. Great staff. Extremely welcoming.

Jo
Review №70

Just had my first cleaning and initial visit with Dr. Kavita Patel and Emily. They were super welcoming, gave me information about how to improve my dental health for preventing future cavities, and also, from an aesthetic standpoint as I get closer to my wedding. Emily was gentle and thorough when cleaning my teeth, and was very easy to talk to. Dr. Kavita Patel was very approachable and explained all of my imaging, as well as rationale for everything she wanted to do to improve my dental health overall.

Ty
Review №71

Great first experience! This office is beautiful with an excellent staff of consummate professionals. They offer the latest in dental technologies and carefully explain each process to you thoroughly. Recommend family, friends, and your peers to Pure Dental Spa they will all thank you later!

Ki
Review №72

We had a regular dentist that we went to - they werent bad, but they werent anything amazing either. MY husband needed oral surgery and our dentist gave us their preferred referral. Those always worry me - as Im sure they are preferred because the dentist gets some sort of kick back. So of course I did some research and the reviews of the other place just werent great. So I did some digging and came across Pure Dental Spa. The website sounded just too good to be true! Amenities? Music while I get work done? THEY cater to YOU to make sure you have the best experience?! Do dentists really do that?!Yes - yes they do. From the moment we walked in - you just knew you were going to have a different experience. This wasnt the awful experience of going to the dentist where you simply DREAD the treatment and pray that you wont be robbed blind by the time you leave because you need some work. NOTHING LIKE THAT!The receptionist was amazing - she was helpful, patient and answered any questions you had. I wasnt even the patient and I was offered a drink :)My husband would not stop raving about his check up - he got a hand wax treatment! We joked about it - I mean who offered hand treatment while you get your teeth checked?! These people do - and it was awesome!We left there knowing a detailed plan, estimated cost and most importantly NO PRESSURE. Several months have passed and my husband is still undergoing his treatment plan. But let me tell you - they have made a lasting impressions. The truly offer the best service along with great care. Needless to say - we have switched over and made them our new family dentist.

Bi
Review №73

Great service! Friendly and professional staff! Not a fan of going to the dentist (who is??!), but I always feel comfortable here - the staff describes everything they are doing so youre not just wondering what the heck is going on. And of course, the complimentary spa-like services make the visit pleasant!! Highly recommend!!

Gi
Review №74

The office is very up to date with all of the technology offered. The staff was very friendly. My appointment was on time and I had a thorough cleaning and they were able to accommodate filling my cavity during my cleaning appointment. The added complimentary services were great too- made me completely relaxed.

Co
Review №75

I went to their event today, I must say it was a wait but well worth it. Seeing that I havent been to a dentist in years they did the best they could cleaning my teeth. Im so happy with the results. I need more done but this is just the start of my dental journey... THANKS A BUNCH PURE DENTAL SPASincerely, Constance Diggs

Ri
Review №76

Dr. Kavita, her assistant, and Danielle did an amazing job throughout my visit! Im not a fan of going to the dentist (at all)- and they made me feel comfortable and at-ease throughout. Dr. Kavita and Danielle communicated really well throughout with everything they were seeing/doing; and also provided all of the necessary details/information for my upcoming procedure (including pre/post steps).Id also like to add that the rest of the staff was also very kind and helpful answering all of my questions (there were more than a few). Highly recommend Dr. Kavita! Thanks again!

Mo
Review №77

I normally get super anxious about the dentist, but this was the best experience Ive ever had. Wonderful staff and great care - totally pragmatic and super relaxing.

Ly
Review №78

3rd time visiting this place and they do not disappoint. For all of the reasons others have said: the spa services like paraffin wax hand treatment, heated neck pillow, the new technology, the clean environment, the smooth scheduling and really nice staff and dentists.First time I visited I hadn’t been to the dentist in two years and had a cavity so I had to come back for a filling. This time around for my cleaning I had zero cavities and one “watch” area I need to be careful about. I disagree with the reviews that said the dentists are scammers with wild treatment plans—that just wasn’t the case for me.

Bl
Review №79

Great staff; super welcoming and informative. By far the most gentle dental practitioner I have ever experienced. I left with a big smile and clean white teeth!

Ab
Review №80

The staff is professional and my cleaning was very thorough. Would recommend.

Gi
Review №81

In my 56 years going to the dentist WAS my biggest and most painful experience. Pure Dental Spa has changed my past experiences due to the following:environment is mentally soothingstaff are calm, friendly and professionalthe use of modern technologythe dentist and dental assistance explain before, during and after servicedental treatment is structured to fit your personal needthe spa services which i never at a dentist office were greatable to watch tv and enjoy spa service during your treatmentpain free and excellent service overallI am and will recommend Pure Dental Spa

Ma
Review №82

I came in for an 8am appointment and was out by 9. They were friendly and thorough, and offered lots of amenities to make the experience comfortable and relaxing. I highly recommend!

Gi
Review №83

I love this dental office. I actually look forward to going to the dentist! Imagine that! Dental Spa is the perfect description of your experience there. You receive a list of spa options to partake. From paraffin hand wax, scented warm neck pillow, ice mask, cold water, and more. All for free! The dentists are very personable and talented too. I completely recommend 😆

Me
Review №84

This is best dental experience Ive ever had. From the minute you walk in everyone treats you like you are the most important person in the world. When they say spa they mean it. It definitely feels, looks and smells like a spa. They offer great complementary services while you are there and they ask you if youd like more!! Dr. Patel and Serene my hygienist are AWESOME, they took the time to explain everything in great detail. I had my cleaning and fillings all done in the same day. Oh and the technology is out of this world. Lasers, same day crowns and 3D xrays! I will be coming back for a very long time! Well worth a stop in to see for yourself!

Ri
Review №85

Great location, staff, hygienist and dentist.

Bi
Review №86

The place is unfortunately a scam. It is a very nice facility and all the people are very friendly but they try to upsell you and overcharge you at every turn. They set up treatment plans for services with low all estimates and come back at you with actual prices $100s of dollars higher. It looks nice but ya will cost you a fortune. If you go, get a second opinion before doing any extra work.

Ma
Review №87

I got offered a free $100 gift card if I booked a cleaning through Opencare. I was referred by my girlfriend who had her teeth cleaned at the other location about a month ago, so I was confident that it would be a good experience, and an even better deal.Upon arriving, the layout was very modern and it seemed like a nice place. My technician was very sweet and she did a good job explaining things. I went back and had photos and x-rays of my teeth taken (pretty standard), the doctor came and check my teeth out and there were no cavities (yay).I was then presented a $644 plan for my cleaning/ maintenance regiment. I then walked out to the reception area, payed $50 more dollars to schedule an appointment, and left. My teeth were not cleaned. The closest that I got to a teeth cleaning was a gel-bead eye mask.My insurance will not cover another preventative appointment for 6-months. I had to take a half-PTO day to waste gas, pay for parking, walk a half mile for a sales-pitch. Very disappointed. The only reason this isnt a 1-star review is because the staff seemed nice-ish.

Da
Review №88

I was immediately impressed when I arrived and received my welcome gift which included a nice note from Dr. Patel. She says, ...we will take care of your teeth like we would do for our family or even ourselves.. Wow! Thats amazing! And that just how I felt after my visit.

Ch
Review №89

Awesome visit, very inviting and polite staff from the receptionist to the dentist. As a person who fears going to the dentists (at my age) I can honestly say they made me feel at ease. This is really a spa, very tranquil!!!

As
Review №90

Best dentist experience Ive ever had. Everyone was incredibly nice and informative. They took the time to explain everything and all treatment options and costs. The amentities are great too!

Ke
Review №91

Best dentist experience Ive had in Chicago. The team is very comprehensive, friendly and communicative.The office is very clean, they even give you a tour and some nice spa elements.I will definitely go back.

Li
Review №92

Hands down the best dental office I have ever visited. The dentists and staff are incredibly caring and talented, and the spa services offered during your visit makes the experience all the more enjoyable. I actually look forward to my cleanings now! Thank you Pure Dental Spa!

ro
Review №93

I live in Puerto Rico and was going to Chicago to see family. 2 days before leaving I fell and cracked a front tooth. My sister told me about the Dental spa. The Dr. that took care of me and the staff were all very professional and so courteous. I was Very impressed. I have a great smile thanks to the impressive work of the dr. Wish I was living in Chicago, just to visit my dentist more often. Thank you very much for the great job!

Jo
Review №94

Very nice and talented women working here. Everyone gets anxiety going to the dentist, but they do a great job listening to your concerns and putting them at ease. They have top notch equipment and Dr. Patel does a fantastic job explaining everything before during and after. I had two small cavities filled and I was in and out in 40 minutes with no pain. They accept my BCBS insurance.Update 2/26/2020: I wanted to update my review to continue to compliment this place. It not often that I take the time to write reviews, I have to really be impressed. But this place deserves all the praise.Last Sunday I had my wisdom teeth removed. All 4 at once. I was terrified. But, after sitting in the surgeons chair and getting my IV, I was asleep in seconds, woke up not groggy at all, but my jaw was totally numb (fine with me)! I went home feeling perfectly fine. I was still nervous that when the numbness worse off, the other shoe was gonna drop. Guys, I had no pain or swelling at all, ever. I stayed on top of the pain meds and antibiotics prescribed (just 600 mgs ibuprofen, 200 mg acetaminophen and 300 mgs amoxicillin) and used the mouthwash. The surgeon was wonderful and funny and helpful. Dare I say this experience was pleasant??Today, a week after the surgery, I went in for my check up and the doctor said my gums are almost done healing and its looking great (ill give myself credit for that one Ive been very careful). Thank you everyone for all your help and making a procedure Ive been dreading for years simple, fast, painless, and worry free. Im recommending everyone! THUMBS UP!!

Le
Review №95

Everyone was so pleasant and was so informative. It was a pleasant visit especially with the complimentary items like the pillow and the hand wax. Highly recommend!

Ca
Review №96

Very clean place. Friendly staff. Cool list of complimentary stuff each visit. They go above and beyond other dentists.

Ke
Review №97

Incredible experience! I didnt know you could feel so pampered when going to the dentist. The operations here felt like a well oiled machine. They were on-time for my appointment, were efficient with check-in and offered complimentary beverages and a welcome gift for visiting for my first visit. They then gave me a tour of the office, which seems to include really state of the art equipment. The place truly does feel spa like across all of the details, including even the music. They offered me a paraffin hand treatment, a heated neck pillow, cooling eye mask, mint chapstick and a tv with noise cancelling headphones during my visit. Dr. Patel was very patient, explaining everything along the way. I will definitely be returning for all future dentist visits, and have also recommended them to others!

Ne
Review №98

I wish all my dentists were as gentle and efficient as Dr Patel, especially as someone who has had painful dental cleanups in the past. Not at pure dental spa. I highly recommend services at pure dental spa.

Ch
Review №99

Best dentist experience Ive ever had. Very calm and relaxing; the warm neck aromatherapy and paraffin hand wax was a delightful touch. Everyone was friendly, thorough, and kind.

Mi
Review №100

Very clean and great customer service! Cater to me and gave me a hand spa with my dental exam very great atmosphere

Information
64 Photos
100 Comments
4.7 Rating
  • Address:1222 W Madison St Ste 300, Chicago, IL 60607, United States
  • Site:https://puredentalspa.com/
  • Phone:+1 312-982-0585
Categories
  • Cosmetic dentist
  • Dental clinic
  • Dental implants periodontist
  • Dentist
  • Endodontist
  • Oral and maxillofacial surgeon
  • Orthodontist
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:8am–2pm
  • Friday:8am–2pm
  • Saturday:Closed
  • Sunday:10am–7pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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