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Engel Dental Center
9330 Center Lake Dr #210, Charlotte, NC 28216, United States
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mi
Review №1

The staff is awesome! They’re warming, nice, and very patient with any and all concerns you may have. They are knowledgeable and give you suggestions along with options to obtain the best dental health possible. I love this place, best dental office ever!

Ry
Review №2

My visit was fantastic. When you walk in the door you are welcomed with smiling faces and warm personalities. The staff works as quickly but diligently as they can to ensure your scheduled appointment time is when you are being seen. They respect and appreciate your time and work to get you in and out so you arent stuck there all day waiting. Upon completion of the visit they explain everything and set you up with your next visit.Engel Dental Facility is a great dentist office and ifnyou dont like who you currently have you should definitely consider giving them a try.

De
Review №3

The entire staff is awesome, kind,friendly,welcoming just all the above. If I could do 10 stars I would. I appreciate everyone of you!Highly Recommended.

Ba
Review №4

Everyone was pleasant,friendly greeting, short wait time. Doctors and hygienist very professional, modern and up to date facility. Highly recommended

Ro
Review №5

The best Dentist or Doctor Ive ever been to. Dr Engel is amazing so nice and he cares. The staff is very friendly and professional. Ive been amazed at the level and quality of service. I cant recommend them enough.

Jo
Review №6

Dr. Engel and his staff are very caring and proficient in each ones area of expertise. The pricing is fair and the treatment plans are well explained. I have been going there for several years now and reccomend this practice to anyone needing the best dental care.

Ca
Review №7

I really recommend Endel Dental Center for all your dental needs. They provide excellent dental care. They eased my anxiety through a stressful procedure. I give their whole staff A+++. They are caring, compassion and efficient. I will never go to anyone else.

Ti
Review №8

If I could give a 100 stars I would… I really hate pain but the day I walked through the door I was treated as if I was family from all the workers… now back to the pain they helped me through all the procedures holding my hand talking to me me laugh and feeling as if I was family…. I appreciate all there haters work

Dw
Review №9

As a 56yr African American male with a immense fear of dentists. Having extensive work done and Engel Dental Center could not have been better. They have worked with me to be able get the procedures done. Dr Engel and staff could not have been more professional, caring and understanding to my needs. I very highly recommend 👌

jo
Review №10

Dr. Engel was polite, informative, and straight to the point. He made me feel extremely comfortable during consultation and introduced me to Dr. Habashi who was just as informative and compassionate with his care. Hands down these two are an awesome pair and provide excellent service. They want what you want a beautiful smile. Oh I forgot about the awesome ladies in the office. They keep you calm, entertained while being there and they are equally knowledgeable. Words can’t explain how great they are.

Da
Review №11

I hate going to the dentist. I feel like they always try to pitch you extra work that you dont need. This was a totally different experience for me. This place is the real deal. They told me what needed immediate attention and what could wait and what they wanted to keep an eye on. I felt so comfortable and the entire staff was friendly and helpful. Im so grateful to have found this place and have already scheduled my next appointment.

Ki
Review №12

The wonderful staff here at Engel Dental give everything you look for in a great dental visit. They greet you with kindness every time and the farewells are just the same. 10/10 service!

al
Review №13

Every time I have an appointment at the Engel Institute, we always receive excellent service and warm attention. I want to give a special thanks to Dentist Stark for her great and professional service and another thanks to mrs. Kathy for her enormous knowledge to assure us with the best benefits of our insurance and she is aware of our appointments. We received 5-star service.

Br
Review №14

Exceptional service. Best dental office Ive ever been to. I was in and out so fast and the work they did was amazing. They made me feel so relaxed through the whole experience. Highly recommend.

Ti
Review №15

I have been a patient of the practice for a couple of years now and I would not go anywhere else. My entire family are patients and we love coming for services. I appreciate the professionalism and kindness of the staff. They make you feel like family. I love the Engel Dental Center.

Pr
Review №16

Dr. Hibachi is the best . He explains everything that he’s doing and going to do to make your smile that you always dreamed of!! So professional!!! The staff is very friendly and kind…

Ka
Review №17

My experience is been great i have done 2 crown. And a filling they have been very accommodating with my schedule and the staff is very friendly.

Mi
Review №18

I have been coming to the Engel Institute Dental Centet for a couple years and I am so satisfied with the care, expertise and attention to detail that the Dentists, hygienists and staff have consistently provided in my dental hygiene journey!! Kudos to Dr Todd Engel and staff!!

ju
Review №19

Our experience with Engle Dental Institute was a pleasant and very professional visit. Everyone exceeded our expectations.Very friendly and we felt very fortunate to have a dental visit feel so well..Thanks to all and we hope to see you next month..

Ke
Review №20

What a great professional, friendly staff! Dr Engle and his entire staff go above and beyond on assuring your comfort and satisfaction every step of your procedure. I have and will continue to refer my family and friends to the Engle Institute located in Charlotte, NC.

Ca
Review №21

Great customer service. Staff was very friendly and helpful.

Ty
Review №22

I enjoy my experience every time I come.Living 7 hours away it’s always worth the flight or drive there.I could go to another dentist office in the city I live in.At the Engel institute the work that has been done on my teeth is priceless, giving me more confidence from the staff to the doctors I’m very blessed to not only have them as my providers but consider them my dentist family!

Su
Review №23

I am thrilled with the quality of work I have received from Engel Dental Center. The staff are truly professionals in their field. I highly recommend this office.

Do
Review №24

Thanks to Engle Institute and particularly Dr. Todd Engle for providing a service sorely needed in our under served community. I’ve been a(Black) patient for the past six years, and I can attest to the professional care and service I received. I highly recommend them and will continue to promote their services to others.SincerelyDonald Meekins 👍🏿

Mi
Review №25

Dr. TJ and his Team did a fantastic job of explaining everything and making me feel comfortable.

Jo
Review №26

DO NOT GO HERE FOR ANY PROCEDURE! THEY PUT A TEMPORARY CROWN ON MY TOOTH AND I DIDNT NEED THE CROWN IN THE FIRST PLACE. NOW MY TOOTH HAS A OPEN HOLE IN IT AND THE NERVE IS EXPOSED AND THEY WILL NOT FIX IT UNLESS I PAY $450! THEY ARE VERY DISRESPECTFUL TO BLACK PEOPLE AND ALL ABOUT THE MONEY!ROBBING THE POOR TO STAY RICH!

Jo
Review №27

I just had the most amazing experience at Engel Institute Dental Center with Megan (hygienist) & Dr. Zack Starr...Thank you so much for the great conversation, amazing cleaning and relaxing environment. I am so happy 😊

Mi
Review №28

Great staff, friendly friendly and professional!

Sa
Review №29

I enjoyed my visit and had a great experience. The team & specifically the front office girls made me laugh a lot which it was unexpected from visiting a dental office! 😄

sh
Review №30

This office is amazing. State of the art, and the doctors and staff are so knowledgable. They make going to the dentist so fun!

Br
Review №31

From the first telephone call to the first visit was FABULOUS! This Dental Office is exceptional! The staff, the office and of course the best dentist, Dr. Engel! Thank you Engel Dental Center, I finally found my forever dentist!I love you all!!!

Re
Review №32

Omg I could go on and on about Dr Engle and his staff. I have never felt so good about a doctor and staff like this office. They make you feel special. I’m so glade I found Dr Engle and his staff. Love all of them so much ❤️❤️❤️❤️❤️

Br
Review №33

Went today for the first time for a consult and cleaning and I think ive found my permanent dental office. Dr Engel was excellent, communicative, and extremely friendly. everyone there was so friendly and helpful. its not often that I write these reviews but this was imperative.

Ja
Review №34

I was impressed from the moment I walked in the door. This is by far the best experience I’ve had at any dentist. Dr. Engel is a gifted artist with a dentistry vision. His practice embodies expertise, authenticity, and sustainability.

No
Review №35

Dentist always make me nervous but I felt instantly relaxed walking into their institute. Tiffani, the account specialist, to Dr. Engle coming over and introducing himself, have made me feel I will be taken care of. They really listened and delivered in every possible way. I even referred my partner and he had just as great of an experience. Thank you for your teams help!

Ri
Review №36

5 Star across the Board! This place is filled with the most advanced dental treatments available and a staff that is the best I have ever had the pleasure of being a patient of!! Thank you guys!!

Ja
Review №37

Amazing experience each time you go in. It does not matter the service, the experience is wonderful. Dr Engel and his team are the best, but Dr Starr and Michelle ante the best. They have a great chemistry together and it is displayed in how efficient and effective they are. I truly enjoy walking into the office or just receiving a call from the staff. Thanks Engel Dental Center for the the superb services and staff.

te
Review №38

I just want to say how much I appreciate all they have done for me to get my Smile back..they all are so Professional and friendly..and the atmosphere in their state of the art facility. Its such a pleasure working with them ..I want to thank Dr. Engle and his wife Tiffany and his staff for all they’ve done for me to get my Smile back ,and to give me back my confidence ...I want to especially say thank you to Cassidy, Cheri , Michelle , and all the staff that worked with me through this process, and the friendly staff up front Sherry, Cathy.. A Special Thanks to Dennis for his Great work in making this Smile feel real.. . He does his job so good and makes you feel very comfortable . He made sure before I left that I was happy..I would Highly Recommend The Engle Institute 👍

An
Review №39

VERY FRIENDLY STUFF VERY NICE PLACE RECOMMENDED TO YOU ALL 100%

Ra
Review №40

The dentist was completely unprofessional and rude.

Sh
Review №41

The staff is great! Everyone was friendly and professional. Great providers that provide excellent care!

Ke
Review №42

Far and away the best dentist Ive ever been to. The entire staff was amazing from Ivy at the front desk to each hygienist and Dr. Star the dentist. Would highly recommend!

Lu
Review №43

Absolutely amazing experience. I was dealing with an emergency and they made me an appointment same day in less than an hour to see me with no notice. The staff was great and the doctors were very informative and thorough. They even scheduled me a follow up on a day they were not open to the public because I had an emergency and needed to see them again! I will never go to another dentist, best experience I have ever had.

La
Review №44

My first experience at Engel Institute was awesome. Dr. Matthew (?) made me feel extremely comfortable. He was able to answer any questions I had about my extraction in a way that was easy to understand. I also enjoyed speaking with Kathy and Rachel. They are super friendly and greeted me with a smile. Each of them worked hard to get me into an already full workshop for that following Saturday, for which I was really grateful. They not only made sure that I had all of the appropriate information/prescriptions needed for my upcoming procedure, but they followed up with me in a timely and caring manner. Coming back to Engel for any additional dental work is an easy choice. Its nice to know that you dont always have to sacrifice quality service for value.

as
Review №45

Engels is the best

mi
Review №46

From the minute you walk through the door and throughout your entire treatment, you are treated with the utmost respect, compassion and professionalism. I highly recommend going to the Engel Dental Center.Thank you for the way I was treated.Sincerely,Mike Scavone

Re
Review №47

I was shopping around for a price to complete my implant procedure. I explained to the customer service rep over the telephone that I already had some of the procedure completed already, including extraction and preparation for the new work. She told me all implant procedures start at $4000 for one tooth. I asked if this was the price even though I already had my extraction and temporary tooth from another provider. She loudly responded in a raised voice and repeated the statement, All implants start at $4000. I responded by asking for her name. I got silence for several seconds. I asked again, May I please have you name so that I know who I am talking to? Again silence. I then asked for a supervisor and she responded, Hold please. This confirmed that she was in fact ignoring my request for her name. After a short wait, a supervisor picked up and I explained my experience to him. He told me that Cathy was the name of the person that I had spoken with initially. As you may expect, he was very nice an apologized, but damage was done. I will not be giving this company my business due to how Cathy treated me.

Br
Review №48

They installed a crown and did one cleaning which was great. Went in for a cleaning a year later and cleaning price increased. I asked for details and cleaning is 97 x rays 128 ( x rays were taken 1 year ago) and 53 exam fee. Found a dentist who did not charge an exam fee. 53 dollars for an exam fee is excessive and just a way to make more money.

La
Review №49

Great experience. I just got my implant done. Yay! Friendly and professional staff, clean and modern facility and Dr. Engel really cares about his patients. They have also been my daughters and my dentist for a couple of years. Thanks to them for a great experience!

Be
Review №50

The Engel Institute Dental Center is a place where you can go with any dental need and feel confident that you will receive quality care, in modern surroundings with modern technology. I have just completed implants for a failed bridge and a fractured tooth. Throughout the process, Dr. Engel and all of his team treated me as though I was their most important patient. As I have observed... everyone gets that treatment. They love what they do and I believe they get as much pleasure with the end result as their patients. I am Blessed to have my smile back and I am so thankful for Dr. Engel and each of his Team Members who assisted in the process.

Pa
Review №51

I Drive From Boone NC To Have Dr. Engel, Dr. Shirk and his team of professionals Make The Difference In My Smile! My 1st appointment was everything I was hoping for. CT Scan, teeth cleaning and a treatment plan that is actually affordable. Ive had 4 extractions, and I will have 3 implants. So far Dr. Engel performed 2 extractions & 1 bone graft. Dr. Shirk who is absolutely awesome. He makes extractions simple with no pain during or afterwards. He takes time to examine and perform his job accurately while explaining everything he is doing. He truly cares about each patient. He has performed my last bone graft and it is healing nicely. Dr. Engel Institute offers the live surgery classes for implants making it affordable as a patient. Sherry will help you with billing and making sure you are provided with the help from financial institutions. Candace is so very kind and extremely helpful with any questions and always has a smile. Ivey is just wonderful. She has been so very kind and so tboughtful with all I have been getting done and assisting me with appointments.If you are looking to make your dental dreams come true at AFFORDABLE rates, Dr. Engel Institute is the only place I found who has the Many Years of experience and specializes in extractions and implants at the most AFFORDABLE rates in North Carolina.I have searched for many years trying to find someone with the EXPERIENCE and who is Affordable.I didnt believe a place like that would exist however Dr. Engel has made it possible for Everyone to afford the Healthy Smile they have always wanted. I Enjoy Going To The Dentist & Look Forward To Every Apt I have. You too can have the smile at affordable rates with Dr Engel Institute. Dont Put It Off Another Day! Call & Make That Appointment. You will be glad you did!Pamela Moore

Ro
Review №52

I have struggled a long time with my gum disease and knew I needed to do something permanent but did not know where to go. I searched and found Dr. Engle called and came in for a consultation, it was not like any I had in the past he sat with discussed options his expertise and I was completely sold on him and confident in his ability to help me in this difficult decision. Well I came back started my dental implant process and have a partial now but I can smile again and can’t wait to see the final product. He even called me personally to check on me that night. I wouldn’t go anywhere else for dental care

ji
Review №53

I’ve had a super a great experience at this office! The staff is always friendly. I would definitely recommend Dr. Todd Engel.

Pa
Review №54

By far the best dentist I have ever been to. Dr. Engle and his staff are very friendly and made sure I was comfortable during the procedure. I would highly recommend him to anyone needing a dentist.

Do
Review №55

My first visit here was amazing. The professionalism and bedside manner is excellent. Everything was explained to me very clearly. I look forward to returning to complete the procedure. Dr. Todd Engel - Thank you, I appreciate you.

D.
Review №56

This was one of the worst dental experiences I have ever had. The office staff was professional, and the office is beautiful but, the Dentist left me in so much pain. I later called my doctor for advice. I will never visit this office again.

ro
Review №57

Had 7 implants done without a hitch. Dr Engle has and teaches his own system of implants that is so much less invasive and painful then all the other Dentist Dr Engle and his staff are the most friendly, caring and professional dental staff I have ever had the pleasure of being under the care of. The office itself is new and very clean. I shopped around a lot before getting my teeth done and was surprised how affordable this practice was. The front desk lady Kathy is awesome and extremely helpful and pretty Sent numerous people from work and would only take my family here. You should do the same.

Ra
Review №58

I have never received such amazing dental service until I became a patient at Engel Dental Center. Dr.Engel and Dr.Raymond are extremely knowledgeable, they have great chair side manor and his entire staff goes above and beyond to provide impeccable customer service.

Ni
Review №59

This afternoon was a disaster. I have never witnessed an establishment as unprofessional as this one. My husband booked an appointment with this dental office thirty days ago. All he needed was a filling.The only reason he switched dental offices is because our dentist has temporarily closed its location. He called an booked and appointment and since I am retired army I do not have dental insurance cards, everything is done under my social. He informed the staff when he made the appointment and gave them all of my information an his information for the dental insurance. Fast forward a few weeks later my husband drove to the location to drop off a dental record release on a Friday afternoon. If you look at google and their facebook page it does state that they are open Friday 8-5pm. It was a thirty minute drive only for him to discover they were closed on Friday. He left a message with the staff and received a call requesting he TEXT the staff a copy of the patient release. (like take a picture and text it). He did text a picture of the release and thought everything was ok. Fast forward to today the day of the appointment. I went with him we arrived at 1445, which is 15 minutes prior to the appointment. He was then informed at check in that they didnt have the insurance contact information. It was requested that I look up the TOLL FREE number for delta dental for them since they didnt have it. I did and the front desk staff proceeded to say that they still couldnt get the information and that the insurance company hadnt sent the information to them. I called while in the lobby only to learn my insurance information is automated and is readily available. They then call my husband back to be seen and started to take X-rays when we informed them that he would not be doing them because we had just had them done in July and insurance will not cover them again. We informed the staff that they should have been included in the records that were sent to them. The hygienist leaves and comes back and says we were unable to get your records because your previous office is closed and so we cant get them. I retrieved the email and dialed said number for records in front of the staff and low and behold the records department answered. They stated they never received a request and they in fact are not closed at records. The hygienist then asks ME to email the records department the release and then have them email her. So I comply because at this point it is now 1600 and hour past the appointment and nothing has been done. They finally get the records after me calling the records department and putting a rush on the records, in which they CC me on the email so I have a copy as well. We sit out and wait till almost 1700 for them to come back and say they are still going to want an X-ray (ummm the records department specifically sent my husbands treatment plan so that we wouldnt be taken advantage of). My husband waits and speaks with the dentist. I walk out to the car at this time having been their for 2 hours and 15 minutes with nothing done yet. I am not sure of the conversation that took place but when I walk back into the building the dentist refused to see my husband without new X-rays and my husband agreed if he could tell him how much it would be that that would be fine. The office was unable to give him a price for ANYTHING stating that the insurance hadnt sent the documents YET!!! I have never been to a dental office that expects the patient to do all the footwork and then state they will do them a courtesy of printing their records to take because normally they charge. They didnt get the records I did. They didnt call the insurance. I did! They did nothing, absolutely NOTHING. I find requesting a patient to text documents to a cell phone VERY unprofessional and quit frankly a HIPPA violation.

da
Review №60

Great job Tood is excellent doctor can recommend.Service was excellent also👍🇺🇸🇺🇸

Am
Review №61

Loved the staff, loved the office. will definitely go back and recommend to friends!

An
Review №62

This is a one-of-a-kind facility, Dr. Raymond and Dr. Engle were great. Highly recommend to anyone!!

Mi
Review №63

Great experience and excellent staff! Great location, prompt, knowledgeable and friendly.

Ti
Review №64

Amazing! Great knowledgeable doctors and staff.

ca
Review №65

Take your business elsewhere! These people are liars and the business owner is very unprofessional.

JK
Review №66

Do you accept Medicaid?

Information
95 Photos
66 Comments
4.4 Rating
  • Address:9330 Center Lake Dr #210, Charlotte, NC 28216, United States
  • Site:http://engeldentalcenter.com/
  • Phone:+1 980-365-5188
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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