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Modern Family Dental Care - Davis Lake
8505 Davis Lake Parkway Suite AB-3, Charlotte, NC 28269, United States
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T.
Review №1

The name initially reeled me in. The service made me want to continue to have all my dental needs done here! Allll of the staff are super friendly and helpful. I felt like we had known each other for years. The service prices are also outstanding, and they were willing to work with me when I fell a little short. I have and will continue to recommend Modern Family Dental Care to anyone in need of some work.

Ch
Review №2

Great office! The staff is incredibly friendly professional and very dedicated to their work! Always on time! Always able to fit me in when needed. Ive been going here for about 2 years and highly recommend this office!

ze
Review №3

This was my first time here and it was great. They told me the cost for all extra treatments before I received them and even gave me recommendations for over the counter items. Jeannie was the best hygienist I’ve had in my life and I learned so many fun facts about dentistry. Thanks for the great visit😄

Te
Review №4

I had an emergency visit b/c I was headed out of town in 24 hours. They were able to get me right in. Looked at my issue. They were able to reassure me after an exam that all would be ok. I will definitely use them again.

Sh
Review №5

I had an awesome experience with seeing the hygienist Jeannie. She was amazing and very thorough. She educated me on products I could use in my everyday routine. Let’s just say very friendly and patient. And the doctor was amazing as well. Great experience.

Ke
Review №6

I wouldn’t recommend it. DR.PRATHEEK KONERU Service is terrible. I have been in pain since leaving his office last week Thursday. When I asked why I’m experiencing so much discomfort, he said I been had this pain before and didn’t notice it. I wasn’t in pain until after he worked on me. During my service, I felt rushed. He put numbing gel on me and, Immediately numbed me with the needle. Afterward, he started drilling, and I yelled out in pain cause I could feel it. He then numbed me again. I do not believe he gave it time to numb my mouth before getting started. After leaving the dentist, I was numb for 5 hours. I went back the following Monday, and he wanted to drill my teeth again to fix my bite, and I refused. I will not go to someone who rushes to get the job done and brushes off my pain. Overall I got the vibe he just doesn’t know what he’s doing, and I will be going somewhere else to receive service. I wouldn’t wish that feeling on anybody.

Am
Review №7

Everyone at Modern Family Dental is AMAZING!!!! They are very friendly, caring and professional, hands down the BEST dentist office Ive ever been too!! If youre looking for a new dentist office I HIGHLY recommend you to contact them for your next visit, you will not be disappointed.

ja
Review №8

I had a great experience. I schedule an appointment online the night before and I got called the next day and they moved my appointment up so I could all the treatments I needed. The staff was very welcoming and professional. I definitely recommend!

Wi
Review №9

When I arrived it was a very pleasant atmosphere , the receptionist was veryprofessional and.really eased some of my expected anxiety about going to the dentist. The dental assistant was very knowledgeable and made my examination very smoothly and kept me informed at all times. I was treated with the utmost care during the procedure. I would highly recommend this office to all of my friends looking for a good dentist.

Cr
Review №10

Great place havent been to the dentist in 20 years afraid of pain. But modern family dental put me at easy and was almost painless

Re
Review №11

They were very friendly and reasonable payment options. Also, very convenient locations. Love them!

Ju
Review №12

Best dentist office EVER! Everyone is so friendly and makes you feel comfortable. I would totally recommend.

Sh
Review №13

My son loved his first experience, he said the staff and his dentist was very nice and made him feel very comfortable..thank you ! Process for new patient was also easy and quick and they even do follow up calls to keep you well aware of your appointment, we may call this home for all of us !

C
Review №14

The best care for my son! They make him so comfortable that he doesnt mind going to the dentist!

an
Review №15

I throughly enjoyed my dental experience. I went in with a dental emergency thinking my procedure was going to be painful when in actuality the hygienist immediately saw the fright on my face and assured me i was in some of the best care for my situation. She was correct! I’m singing their praises every where I go. From the front desk to the back where the dentist and hygienist take over, the service is super excellent!!! I highly recommend them for your dental needs.

Si
Review №16

I had a great first experience!! From the front desk staff, to Jeannie , to the doctor. It was great to know what was being done!!

Ty
Review №17

Most polite and friendly desk staff I could imagine. Dentist and assistant were fantastic and even though I had a big procedure I was done very quickly with very minimal pain. Best service I could have hoped for.

Br
Review №18

This was my first visit and I must say it was a great experience. The front desk ladies are the sweetest and set the tone for you appointment. The lady I worked with was so sweet made conversation and broke down everything to me! I wish I was better with names! The dentist was very straight forward, let you know what is needed and when to get it set up. This was a great experience for me and my husband. We will be coming back to set up our next appointment for work.

Ed
Review №19

Excellent care. Really friendly & caring staff.

C
Review №20

This place is a COMPLETE fraud!! They will lie to you about being in-network, so, please make sure you check your insurance’s website prior to finding a provider. Prior to my examination, I was offered fluoride cleaning for $45.00 and an oral cancer screening for $65.00. After asking about my insurance, I was advised that I would have to pay out of pocket. After the examination, I was taken to a back room to speak with a financial specialist to talk about costs for fillings. This was the only thing discussed with the dentist. As I met with the financial specialist, she gave me a sheet of paper with a $150.00 cost on it, stating that I would need to pay this today before I get a gingivitis cleaning today. WHAT?! She then indicated that she knew nothing about the fillings and that they could not do a regular cleaning on my teeth. The cleaning that is covered 100% by my insurance. After indicating that was not the reason the appointment was made and was not a recommendation of the dentist, the got up and walked to me to door, which was right beside the office. No paperwork. No nothing. As stated, make sure it’s completely covered by your insurance. You’d think there were honest people in the service industry that would advise you of the truth, but it’s honestly about the buck in this place! Please be careful!! These people are more than shady!

Da
Review №21

I’ve been going to this dentist since the beginning of March and I love it. Everyone is very friendly and professional.

Da
Review №22

Ive always been scared of the dentist, but they are so friendly. They go above and beyond to make sure your comfortable the entire time. I definitely recommend my friends there.

Ch
Review №23

I was in a lot of pain and scared. This was the best dental experience I have ever had in my 52 years. The staff was very nice and realy wanted to make sure that I was ok. It felt like was part of a family. This will be the only place I go from now own. Thank you all so much and I will see you all again soon.

Ch
Review №24

The staff were very friendly and patient with me while answering all of my questions. I always have a great experience when coming to this dentist office.

Ni
Review №25

Worked me in for an emergency. Very quick. Decent pricing and they even have memberships. I’m very happy and I will be back in the future!

Da
Review №26

Great experience as always! Jeanne was great, very knowledgeable and gentle with my teeth cleaning.

Ri
Review №27

I went in to the office with pretty messed up teeth but the dentist Dr. Koneru was really nice to me and helped me see that the little teeth I have left can be fixed! First dentist experience in my 48 years that I didnt leave a dentist appointment upset!

Ja
Review №28

I Been coming here for 2 years now, Great service and friendly staff. Office is very clean and haven’t had issues with my insurance either.

Ha
Review №29

I originally came to the other office in 2014 to have some dental work done. I was very please with the dental work that was done and I can say that the doctor met my expectation. Most recently I was in the university office to have a dental repair done and I can say once again I was very please again with the work.

Dr
Review №30

Excessive wait over 25 minutes in waiting room in spite of having an appointment and no one there. TV in waiting room so loud it gave me a headache! The office texted me saying they needed to move my appointment from 3pm to 2:30 pm because the hygienist has a family emergency. So I came at 2:30. Now the owner replies to this post claiming I came 30 min early. Well, that’s what the person who texted me said to do so there is no confusion here. Point is if you ask me to come at 2:30, then be prepared to see me. Otherwise don’t change my appointment!

ma
Review №31

Amazing staff! Very fast, very professional! Couldnt ask for a better team to assist me during my dental emergency! Will continue to use them!

Ra
Review №32

They took very care of family. Excellent service!!

Ki
Review №33

We were so pleased with the staff and their professionalism. Everyone was extremely kind and made us feel comfortable even though the dentist is not a comfortable place to be. Thank you Modern Family Dental staff...you guys were amazing!

Pa
Review №34

Friendly, relatable and caring staff. Ive been searching for a dentist that listened to me and made me feel comfortable. Im glad that I found this place and would recommend the practice to others.(Davis Lake location)

Ti
Review №35

All around great experience. The Dr and all support staff are wonderful.

Va
Review №36

Modern family made our visit comforting and informative. Although, you get that warm comforting feel like family, Modern family was passionate and stern about dental care and maintenance. I appreciate the advocacy for smile care.

cr
Review №37

You guys are all awesome. I would refer you guys to everyone.

Da
Review №38

The staff is awesome from the front desk to the back where I got my teeth clean. Been with modern family dental for about maybe 5 years now so yea there very good at what they do . Thank Y’all !!!

St
Review №39

Absolutely horrible. If you value knowing what your bill will be at time of service never ever go here or to any of their locations. If you enjoy getting gotcha bills after services are already rendered continue to go. Their business practices are completely unethical with no discussion on possible financial responsibilities and once you get the bill youre belittled that you dont understand. I would rather have my teeth fall out than continue to be a patient here.Why can ever other business be clear estimates / costs prior to services being rendered?Beware of the 5 star reviews.

Ti
Review №40

I was looking for a new long term dentist since my recent move and decided to schedule an appointment with Modern Family at Davis Lake because of the reviews. My experience was quite enjoyable considering I ended up getting two extractions and a cleaning. The staff is very personable, yet professional. My only issue would be the amount of emails I receive within a week, but I would definitely recommend this dental office to family and friends.

Do
Review №41

It was a pleasant visit everyone I came in contact with was so nice and helpful to me. Would recommend it family and friends

An
Review №42

The best dentist ever !! I needed partials so my case was definitely challenging and a little painful but the finished look I couldnt be happier .I want to thank the office personal for getting me through the covid restrictions and the great service provided.Thanks again for the new look.

Ar
Review №43

On this experience at Davis Lake Modern Family Dental I was not please about it at all. I had two crowns to be replaced and each of the temporary came out of my mouth within a few days after getting them in. I came in today to get the permanent put in. I am praying that these will stay in and allow me to eat food in comfort.

Va
Review №44

It’s not often you hear people say “I love my dentist” but I love my dentist!!! From the moment you walk in to the moment you leave, everyone is friendly and professional. Even through the uncomfortable times sitting in the chair, your comfort is their top priority. Your procedures and services are clearly explained and because they are thorough, you know the cost upfront. Thanks Modern Family!!!

To
Review №45

Great service, wonderful staff. Friendly and professional. My experience was very good. Definitely recommend.

Ma
Review №46

I love modern family dental

De
Review №47

Good service and very friendly but a little costly and i dont understand why my cost is so much.

Ca
Review №48

It was my first time going to Modern Family Dental and I felt like I’ve been a patient there forever because the staff members were very welcoming and friendly. They were not rushed and you can tell everybody is confident with they work. Dr Taj is very nice and he took his time to listen to me. He’s very assuring too which makes a patient more comfortable and confident. Am glad to be a patient at Modern Family❤️❤️. Keep up the good work

Di
Review №49

Receptionist, Dentist, and the woman at check out were all very friendly! Thank you for the cleaning, I’m just happy that after not having dental insurance for so long i was able to go have a proper cleaning. The hygienist however, was not the most welcoming of people and I did not get a good vibe from her. I’m not sure if it was just the Monday blues, but she was not very friendly. That’s it though, everything else was very professional and I had a good time.I liked that the dentist cared about how I felt about my smile. You could tell he really cares for his patients.

Gi
Review №50

I was referred to this practice by one of their current patients. I have never been more pleased with the service, sincerity and overall satisfaction of everyone Ive been in contact with. They are upfront as to what they recommend and have several options available for payment. Any questions, reschedules or documentation needed was given without any delay! I will recommend their practice to anyone looking for experience, promptness and overall welcoming place for all your dental needs!

Ke
Review №51

Great office atmosphere with people that care about your comfort. I enjoyed witnessing the diversity and that front desk assistant is what beauty looks like behind a computer. They were understanding and provided great service.

Sa
Review №52

I’ve been coming here for 3 years. My whole family comes here. They are awesome. So professional and friendly staff. I’m come here for routine check up and they fixed my chipped tooth last year it looked great. Everybody I have encountered in the Davis lake office was so nice and professional. Recommend them to everyone. My first year with them I did not have insurance so they have an awesome wellness plan for 2 checks up yearly.

An
Review №53

I’m new to the area and was looking for a dentist for me and my family, this place is definitely not it. Couldn’t make an appointment without being dubed. Very unprofessional

El
Review №54

This Dentist and all the staff are SUPER AWESOME!!! Kind, gentle and so caring. The kind of pros you want and need to attend to your dental issues! The dentist made me feel so comfortable and kept reassuring me that I would feel no pain. I felt no pain, my fear was gone I was actually shocked. As a child, I had the worse dental experiences and grew to dislike anything that had to do with dentists. Modern Family Dental Care changed my nightmares into dreams. Its hard to find true caring professional service now a days. I want to pack them up and take them everywhere with me. Lol : )

Pr
Review №55

Nice, friendly, professional staff.. Amazing experience.. A+++++ extraction experience. I was so nervous.. dentist was thorough and gentle.. I hate going to dentist .. but this place comes highly recommended

Mi
Review №56

I love this office. Everyone is so professional with deep concerns and your best interest at heart. Very patient and informative to your needs.

Mi
Review №57

Excellent experience with having an extraction performed. The staff, in particular the dentist and dental assistant Nina were wonderful. Very calming and relaxed atmosphere. I highly recommend this dental office.

wi
Review №58

Dr. Haynes and his staff are the best. Like most you are not thrilled about going to the dentist, but Dr. Haynes and his staff make you feel like your are with family. They will make you feel as comfortable as possible. Dr. Haynes is up with the best you can go to as far as Im concerned. I tell everyone that I talk to about him that he is the BEST!

Me
Review №59

They really made me feel safe and comfortable! They really took good care of me. Thank you very much modern family dental.

Br
Review №60

I have had multiple procedures done at Modern Family Dental Care over the past few years. I started with Dr. Haynes and he was phenomenal through all of my procedures. This past week I went to see Dr. Spaulding and she is also absolutely phenomenal. She was very understanding of what I was wanting done and she explained the process to me and made me feel comfortable in a not so comfortable procedure. Also, Jamie helped with all of my billing and she was fantastic and very helpful. I love Modern Family Dental Care and will be back in the future! Thanks again everyone for the great service!

St
Review №61

Loved my experience here! Everyone was friendly and kind and provided expert care during my wisdom teeth extraction. Highly recommend!

An
Review №62

Although I was there for nearly 2 hours on my initial visit, the staff did a thorough job of examining, photographing, and cleaning my teeth. Quality work takes time and they documented the evaluation of my teeth in detail. My teeth had never felt that clean after a cleaning before. Thanks for the great and friendly service!

J
Review №63

Please read!!!! Do not go here!!! This place is why I do not like dentist. If you dont have insurance they will push you to buy this plan they have to save you 20 percent of your bill. All they do is jack it up 20 percent first... Way over priced.. plus they push you to pay up front. . Please get second opinion if you have gone here.....trust me! You Will Save Money!!!! But also know,.. If you do get a second opinion, dont let them know, they will send you a letter stating they do not want to be your dentist anymore. These people are greedy and rude. They also wanted to do a root canal on one of my teeth that didnt need it. Please get a second opinion if you have gone here .........

Ro
Review №64

Staff is excellent! Knowledgeable and friendly. Great experience, will be back.

La
Review №65

Love the staff. I’m a new patient and my services are done quick. I’m always in and out. I love how they put their patients first!

Ti
Review №66

Very nice and respectful, they really want to help you the best they can and the doctors are very attentive and caring about how you take care of your teeth. I appreciated how nice they were considering I just moved from a different dentistry and they were very rude; so it was nice to be around such positive people. I had a root canal and extraction, surgery’s were easy and they care about your pain level and discomfort. They do everything which is nice not to have to go to different offices to get things done, they work with your schedule. Only thing that sucks is they aren’t open on the weekends :(, it’s kinda hard to find a way to get in there between jobs and school

an
Review №67

Dr Prateek offered excellent care for my mom. I would strongly recommend this facility.

Ma
Review №68

Great experience as always!!!

He
Review №69

Very helpful and friendly definitely will be back thanks again

ju
Review №70

Best dentist ever!!!! The entire staff was warm and welcoming and Dr. Taj was amazing! I have dental anxiety and he made me very comfortable. My daughter and I had a great experience. I would definitely recommend Modern Family Dental Care!

pe
Review №71

Had 4 implants installed that hold my entire upper denture. Definitely the way to go if you have poor teeth only getting worse.Good work by Dr. Haynes and staff. They perform all the services at their location from pulling teeth to complete dentures and adjustments. Some places dont - what a mess that would be.They offer care credit at zero interest.If youre in the market check them out.

Ma
Review №72

I loved, loved, loved the hygienist Lauren. She was excellent, great people skills. The doctor was nice but not much people skills. He did not interact w me or my son, he seemed like he could get out of the room fast enough, sorry cant remember the doctors name. My son loved Candace, he said she was very professional and personable. The front desk young lady was very sweet, friendly, professional and helpful! I am glad that I spent 98% of my visit w the hygienist and not the doctor. I would recommend MFD to my friends. Atmosphere is great and very clean. My cleaning was 100% and I will definitely return and my son also.

Br
Review №73

The customer service here is amazing. All of the staff are great and welcoming! Jaime the medical office assistant at the front is great as well! I just love it there! That’s why I made them my dentist now!

Me
Review №74

Great service and friendly staff! Thought it was awesome that they put on Netflix during my cleaning

Ta
Review №75

If I could give this place 10 stars I would. Im a person who is terrified and have a lot of anxiety when it comes to going to the dentist... Ive had some bad experience in the past to say the least. But this place is so awesome, the dental assistants, and the dentist, make sure that youre okay before they move forward with any type of work on you. I would recommend this place to any of my friends are family , youll love it here!!

Al
Review №76

Wonderful staff! Everyone was super friendly and great at their job. Lauren, the hygienist was gentle in her work, explained what she was doing, and offered some helpful tips. The dentist patiently answered my questions and was friendly as well. Would highly recommend!

Wh
Review №77

Office was very clean and everyone was super nice and knowledgeable. I didn’t have to wait a long time to be seen. Great preventive advice given!!

De
Review №78

Incorrectly billed me, didnt get notified this, multiple calls before finally being told theyre sorry for incorrectly billing me and lack of communication but it is what it is.

Fa
Review №79

All I can say is WOW!! Dr. Haynes is the best dentist I have ever had. I just got a root canal done and I was able to take a NAP!! I love the entire staff and they are so friendly and welcoming!! The office is so clean.

Sa
Review №80

Great, awesome, & friendly staff!!! Affordable prices!!!

Ra
Review №81

As always the staff at Modern Family Dental was pleasant, knowledgeable and patient. The attention to my dental needs was very thorough and everything was explained to me every step of the way. I would definitely recommend Modern Family Dental especially at the David Cox location!

An
Review №82

It was my first time there and the staff was great from the time I checked in. I couldn’t ask for a better place to have taking care of me. Job Well Done.

Su
Review №83

My experience here was very pleasant, the staff was very nice and welcoming. I was very worried about the pain of getting all numbed up with the needles in my gums but to my surprise I barely felt the sticks, Dr Haynes is awesome. He was very calming and confident that he would take it slow and easy to cause any as least discomfort as possible. This is the best experience I have at the dentist. I will return for future dental work and I would recommend them to anyone.

ve
Review №84

Dr. Clark and his team are very professional, friendly, honest and caring. My crown came loose and had to be cemented and instead of going to my regular dentist in uptown I went to Modern Family Dental care close to where I live. Dr. Clark did a perfect job cementing my crown. I highly recommend them.

Ka
Review №85

The staff at Modern Family Dental Care are great! They do a good job, and they take the time to explain what they are doing and why. They give you practical tips on caring for your teeth beyond the standard brush-and-floss. They have affordable options for routine care. I would definitely recommend them!

Fa
Review №86

The staff was EXTRAORDINARY! They made me feel comfortable when I was very anxious as I have the worst fear of dentist. I love the welcoming atmosphere. Thanks so much for making the visit EASY.

Ch
Review №87

Reception staff is friendly. Office is neat and clean. Hygienist Lauren was so energetic and knowledgeable about paperwork and process. She answered every question I asked. The technology in the office is top notch. The dentist was professional. I felt comfortable and appreciated. Great team environment.

Do
Review №88

Dr. Spaulding is Amazing! She is the perfect dentist if you have dental phobia. She is so gentle, compassionate and talks to you the entire time telling what she is doing. Our family adores her and her sweet staff.

Ro
Review №89

First time with Modern Family Dental Care and it was great. Everything was clean and welcoming and the staff was very friendly. Luci did a great job on my teeth and didnt even make me scream. They had a TV to watch too. All in all a very smooth trip to the doctor and I will definitely be back

Sh
Review №90

Great place! My family has been going here every since they opened the Davis Lake office. I was just at the North Lake office and staff was very helpful there too. My kids had teeth cleanings and cavities fix all in one visit!

Ki
Review №91

I used to have intense anxiety going to the dentist, but Modern Family really helped make that go away. Everyone is always just so friendly. I truly recommend this practice to anyone.

ra
Review №92

All the staff and doctor were very friendly and helpful. I went for a tooth extraction and they did it without any pain.

Ka
Review №93

Friendly staff, great service, and able to complete all dental work the same day. Very impressed.I had the most wonderful dentist experience ever from this office. I would highly recommend them!

St
Review №94

After a year I get a collection notice saying I have an unpaid balance but I find that very hard to believe when I paid nearly $400 at my last cleaning for what wasn’t covered by my insurance. I never received any bills in the mail or any notice of an unpaid balance until now. They have my address and my phone number. They’ve surly called me to reschedule my upcoming cleaning but never ONCE mentioned anything about owing any money. This is ridiculous. Screwing with someone’s credit before even following standard procedures. Their billing dept is absolute trash.

Bi
Review №95

At Modern Family Dental Care the staff are super amazing and friendly to always talk to, making you feel comfortable. I always get nervous when I go to the dentist fearing I may have cavities, but it is super welcoming and it has such a calm vibe! I especially enjoy the television on the ceiling, pretty unique if you ask me.

je
Review №96

I had a great experience. They were really thorough and took their time to explain what they were doing and what the status of my teeth were. The hygienist was also very friendly and so gentle!

Mi
Review №97

Needed an emergency root canal. The Doctor saw me right away, was understanding of how much pain I was in, and fixed the problem very quickly. Without question, I will return to this office for all of my dental needs.

An
Review №98

Dr Haynes and his staff are wonderful. After searching for years for a dentist that “fit”, I knewI had found that fit the first visit. Thank you Modern Family Dental Care for caring!

La
Review №99

Wonderful experience! Very knowledgeable staff. Made experience fun. Straightforward pricing and information.

Ru
Review №100

Love going to this dentist office! The staff is very friendly and they show that they care for you. Candace has been treating my teeth for a few months and she is awesome! I will totally recommend this office for anyone looking for a dentist!

Information
40 Photos
100 Comments
4.5 Rating
  • Address:8505 Davis Lake Parkway Suite AB-3, Charlotte, NC 28269, United States
  • Site:https://www.modernfamilydentalcare.com/davis-lake/
  • Phone:+1 980-354-0258
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Denture care center
  • Emergency dental service
  • Endodontist
  • Oral surgeon
  • Orthodontist
  • Teeth whitening service
Working hours
  • Monday:7am–4pm
  • Tuesday:7am–4pm
  • Wednesday:7am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–4pm
Highlights
  • Black-owned:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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