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Avia Dental Care
6994 El Camino Real, Carlsbad, CA 92009, United States
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Er
Review №1

We love Avia Dental and the entire staff! We drive 45 minutes to get to the office but its worth the drive time. Dr Kimura has magic hands. I have never had any pain or discomfort when he has treated me, both for a crown and fillings. My youngest son has had a fear of dentists since he was young. He has absolutely no problem getting his dental needs taken care of at Avia Dental. I just read several poor reviews and was completely shocked! We have recommended Avia Dental to family and friends and will continue to do so.

S
Review №2

Dr. Kimura is very nice the hygienist there is also very good. The major issue I have is with the front office staff not doing their jobs. They are incredibly lazy. They are always out of the office and fail to follow up on billing when they are supposed to. Ive been over billed for each visit and had insurance denied because of their errors. Lucy is horrible. I dont know how she can keep her job, the doctors must not beware of the terrible things she does. Hopefully the dentists read these so they are aware of how their practice is being run into the ground.

Br
Review №3

Highest recommendation to the TEAM at Avia Dental Care!Thank you Lucy for making me an appointment and Jennifer for doing a great job on my teeth cleaning.I got lots of compliments on my teeth.You Ladies made me feel right at home.Great experience!Thank you again and I see you Ladies soon!Seth

To
Review №4

Havent been a fan of going to the dentist but a cracked tooth forced the issue. After my visit (and an annoying number of questions I asked) I finally have a dentist I feel comfortable with. My procedure went fantastic and plan to get back in the habit of regularly making visits back to Dr. Kimura. I even signed up for their in-house insurance.

l
Review №5

Great Experience!!! Great Staff--- Dr Kimura is fantastic it was nice to have a dentist that didnt want to sell you unnecessary treatment-- the hygienist Jennifer was fantastic she explained problem areas and gave great tipsI would recommend Avia Dental to friends and family and I have.ThanksLw

Ka
Review №6

Dr. Kimura is great and the staff are very friendly. I would recommend for Avia for sure. Make going to the dentist a better experience.

Ai
Review №7

The experience was awesome! Dr. Kimura is great at what he does and the staff was very helpful! I would recommend for sure!aw

Ti
Review №8

WARNING - Avia Dental is a VERY unprofessional and unethical dental office. Also please see YELP reviews - numerous complaints on that website. Avia does unnecessary x-rays and unnecessary dental procedures. Multiple times I asked them explicitly NOT to do the panoramic x-rays (insurance only covers them once every 5 years, and I needed them for oral surgery). I actually made this a requirement before hiring Avia, and they lied to me up front to get my business (they said no problem). Then they unnecessarily did panoramic x-rays to multiple family members (we also had x-rays from previous dentist - so 5 year panoramics are unnecessary). When I complained, they verbally said they wouldnt charge me for them (since it was Avias mistakes). Avia lied again (Avia seems to have has no problem with lies). Then they started sending me bills that they said they would not bill for. Avia doesnt return emails or phone calls (VERY unprofessional). Now they have put a collection notice on my credit report (for bills they said they would NOT charge for - and mistakes that they made!). I have filed a complaint with the Dental Board of California (Dept. of Consumer Affairs). I am also looking for Federal complaints I can file (e.g., ADA), and encouraging other patients burned by Avia to file complaints with the Dental Board of California.

Ra
Review №9

BEWARE: Avia Dental Office is unethical and incompetent. Very poor experience and customer service. Disturbing billing practices. Hygienists have very little experience. Would NEVER recommend.

Da
Review №10

They just were not pleasant to work with and I felt like I was abother to them. There are plenty other dentists out there that appreciate thier patients

Information
12 Photos
10 Comments
3.4 Rating
  • Address:6994 El Camino Real, Carlsbad, CA 92009, United States
  • Site:http://www.aviadentalcare.com/
  • Phone:+1 760-431-7711
Categories
  • Dental clinic
  • Dentist
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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