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Nice Eye Care
2603 Holly Hill St, Burlington, NC 27215, United States
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Ri
Review №1

Dr. Totten is the best! She takes the time to do a thorough examination, answers any questions and concerns, and even remembers details from previous visits without consulting charts. Ive been very pleased with the service from all the staff as well.

Sy
Review №2

Dr. Nice and staff are always prompt and efficient. My check-ups since having cataract surgery have gone wonderfully. I decided to continue wearing glasses instead of just wearing “readers” when needed. Donna helped me choose just the right pair. Great experience every time at Nice Eye Care.

Cl
Review №3

Dr. Nice is the only doctor I’ve ever been to that always get my prescription right! He is so thorough and it really gives me confidence that not only my vision has been checked but the comprehensive health of My eyes! I started seeing him when I lived in Alamance County but for over 15 years I’ve driven from Durham and I don’t plan on stopping!

Da
Review №4

Most friendly and professional staff I have ever used. I have been using optometrist for 35 years and have been to many places. They have me for life!! Thank you all. Great job team!!

D
Review №5

Love Dr. Tottle & the staff. Very friendly & professional. They do a thorough job & also will work with you if you have special considerations. For example, I dont have insurance & I need new glasses so they helped me find something nice in my budget.

Ka
Review №6

Nice Eye Care gives 100% to their patients, from the minute you walk in until you leave. Staff is friendly and knowledgeable. Dr. Nice is awesome.

Ap
Review №7

My family goes to Dr. Nice every year for checkup. There is never a problem. Easy to navigate in the clinic. It’s only 15 mins from my house. Dr. Nice always makes it easy for my 6 year old girl to get her eyes cheeked out. The staff are always friendly. Easy to make appointments. I have no complaints at all. I recommend this practice to anyone who’s looking for a great eye doctor!

Ma
Review №8

Well received and well attended. The ladies went above and beyond to try to help me with my glasses when I went in to have then fixed. They all do a great job with caring for you all around.

Gl
Review №9

I just starting going to Nice Eye Care and I am very thankful I changed Drs. Dr. Totten is very thorough in looking at your eyes and explains what is going on with your eyes while she shows you pictures of your eyes. I dont recall a Dr. doing that before. The staff is great and friendly too! Highly recommend this office for your eye care if you are looking for a good Dr.

Sh
Review №10

The best eye care I have found. So through with each visit. I have confidence that Dr Nice is taking the very best care of mt eyes. This importatnt to me because of the issues I have.

Pe
Review №11

Detailed examination, helpful explanations of my eye conditions, great staff and clean place. Highly recommend!

Pa
Review №12

This was my first visit to Nice Eye Care. Staff is super friendly and Drs care and bedside was impeccable. They answered all questions and with this being my first visit built a nice (no pun intended) baseline on where my eye care stands as of the first visit. Explanations of actions taken were answered when I asked; they are very detailed and on top of their game. There was a great selection of frames to choose from, and everyone was courteous and helpful in picking out my new glasses. While my eyes were dialating, the downtime was filled in between procedures to allow me to pick my frames which minimized office time post appointment. They were also still very careful around Covid and took appropriate precautions where needed. I look forward to working with them going forward.

Lo
Review №13

As expected, since I have been a patient of Dr. Nice since the mid-90s, I had a very good experience today getting my eyes examined. It was thorough and everybody that worked with me, especially Dr. Nice make me feel totally confident that I was in good hands. And I want to add that Donna is a woman who knows her job. She is excellent at helping to choose and fit frames. It is a lovely office with impressive equipment, and in this covid era, scrupulously clean. Great work everyone!

Lo
Review №14

They are very personable and thorough.... Have an enlarged blood vessel, been there for years, Dr told me the cause. Quack job up north neglected to say anything about it.... A little pricey but well worth the visit.

Vi
Review №15

I been coming here for a long time they are the best Dr. Nice has the perfect name he is so caring and nice to his patients, he makes them feel like one of the family. He takes good care of you and service is out of this world. I would recommend anybody over and over go see Dr. Nice its worth their time. The staff is wonderful they are the nicest people you could work with. Dr. Nice eye center is the best

Ke
Review №16

Everyone is super nice and helpful. No long waiting time and they take time to explain anything you have questions about. I will go back.

Ro
Review №17

They are very professional and caring. They explain everything they do in great detail . I truly enjoy going to them.

Pa
Review №18

Everyone is wonderful at Dr. Nices office!! I feel very confident in their care!! I would highly recommend Dr. Nice and his staff!!

Ta
Review №19

Always a wonderful experience. Dr. Nice is very knowledgeable and explains everything thoroughly. I highly recommend Nice Eye Care for your vision services.

RJ
Review №20

Not pleased at all. I wont be back.It was apparent that their main objective is to sell you glasses whether you need them or not.So, I paid over $550 plus what insurance paid for two pairs of glasses that are worthless because I can see better without them.When I made an appointment to be re-evaluated because I suspected that the prescription was not right they took the glasses to the back and came back 10 minutes later saying that they cleaned them. No new eye test. It was obvious that they were not interested in finding out if the lenses needed to be replaced.Update: went somewhere else and they gave me the right prescription. Let me know how much it would cost based on different options which Nice didnt do. Heck, they didnt even let me know of different options except for the ones that cost more.

Le
Review №21

I am extremely happy with the service and care that I have received from Dr. Totten she’s amazing and makes me smile to find a doctor who still cares about the patient’s.

Fe
Review №22

DR. Nice Eye Care did a wonderful job with my eyes. They are really professional and I have found them to set the standards for my eye care.

Ri
Review №23

I had an excellent experience. Everyone was very accommodating and the doctor was very thorough. I will definitely go back to Nice Eye Care for my next eye exam.

Ta
Review №24

Very polite staff and patient. I highly recommend this eye doctor if you dont already have one.

Da
Review №25

We love Dr. Nice. Caring and thoughtful employees that make sure you get qhat ypu want and need.

Me
Review №26

I enjoyed my visit at Nice Eye Care. Dr. Totten examined me and did a great job at helping me feel comfortable. The whole office made me feel safe, treated me with kindness, and did a fabulous job helping me pick out frames that fit and suited me well while staying within my budget. I was trained how to use contacts for the first time and that experience was exciting! I was nervous at first, but my trainer was patient with me and encouraged me throughout the process. I left a confident contact wearer! :) I was met with kindness from the time I walked into the door until I left. I highly recommend this office.

De
Review №27

Today was my 1st visit with nice eye care. Everyone was very professional and friendly. I thought the office was beautiful and well organized. I am sure I have made the right choice for my eye care.

Ga
Review №28

Nice Eye Care is the best. Great people,.the best care given to you. I dont go to no one else.

Le
Review №29

They provide the best I’ve received in my 83 years or as long as I can remember. The good service start s at the front entry and lasts until you exit the same door. I never have to be concerned or wonder about what to expect when I arrive for an appointment because I they always deliver far beyond my expectations.

yv
Review №30

Great experience! Everyone was so friendly and knowledgeable!

Am
Review №31

Very friendly staff. We always have a nice experience.

Te
Review №32

Since I had recently lost my job I was very concerned about the cost of glasses I had selected. Nice Eye Care was extremely helpful and responsive in helping me make a more economical choice considering my situation. Process helped me realize I should have asked more questions in the original visit.

El
Review №33

Excellent practice; Dr Nice is a fantastic doctor... Thorough exam; explanation of procedures with no questions unanswered... Staffing well versed; professional and courteous... Would highly recommend Dr. Nice to anyone needing good eye care...

je
Review №34

Always a pleasant experience Dr Nice and staff are always friendly and professional.

Ma
Review №35

Always very nice and sweet.

DO
Review №36

EXCELLENT SERVICE DR. TOTTEN IS VERY THOROUGH, PROFESSIONAL, CARING AND THE ENTIRE STAFF TREATS YOU GREAT. JIMMY CLINARD. ADDITION TO MY POST; I INADVERTENTLY SENT A 4 STAR INSTEAD OF A 5 STAR RATING. I SINCERELY APOLOGIZE, NICE EYE CARE IS ACTUALLY A 5 PLUS STAFF AND FACILITY. JIM CLINARD

Lo
Review №37

Amazing service, staff and the proactive approach for my eye care is so appreciated.

Cr
Review №38

I was very pleased with my first visit. Everyone was polite and very professional. I was able to get an appointment within two weeks and it was carried out very efficiently while still remaining personable.

An
Review №39

Wonderful service and staff, very professional and courteous. Would highly recommend if you are in the need for eye care. Dr Nice name really represents his practice well.

Be
Review №40

Wonderful practice. I’ve taken my family for over 20 years to Dr Nice. I recommend them to anyone needing an eye exam.

Ja
Review №41

I received a wonderful eye exam by Dr. Totten! The staff was very friendly, and helpful! So thankful that my husband told me how much he liked Nice Eye Care.

Co
Review №42

Everyone is “very nice”at Nice Care!You never have to wait a long time before they see you for your appointment.

mo
Review №43

Was super impressed. I havent been to the eye doctor in a long time which isnt great because I have a high prescription. However the last eye doctor I went to was awful so I was anxious to find a new one. This team is great! Not only are they taking great precautions during the pandemic, everyone is incredibly nice and helpful.

St
Review №44

DR. NICE IS SO VERY NICE. THE NAME FITS!! I felt totally safe there. They are doing a great job of keeping patients safe!!

Br
Review №45

Nice Eye Care is the BEST!! I recommend them with all eye care needs little or big. They are so very nice and care about your needs, especially i like it when a Dr have time to discuss problems and concerns you may have, they listen ro you. Love NICE EYE CARE

th
Review №46

I found nice eye Care was provide providing good service and the people were there nice and the doctor did a good service checking my eyes

Ka
Review №47

This place is the best they give great customer service and are taking the necessary steps during this crazy pandemic to make you feel safe, I would highly recommend Nice Eye Care for all of your eye care needs, great staff as well and I love getting reminders about my appointments they call and text me to make sure I dont forget which is great as well and my glasses came in earlier than I was told they would arrive, only took like 2 minutes to pick up and I was on my way.

Yv
Review №48

The staff was great. I feel the frames are way over priced. But the doctor was the best. She is a 10 plus..

Br
Review №49

Very nice place with a great staff. This was my first visit to this location, I will continue to come back for future eye care. Dr Totten was great.

Sa
Review №50

Excellent experience as always thank you all so much! Promise not to wait so long.

Er
Review №51

I had an eye problem. Seen on same day with 25 minute evaluation. Dr. Nice was thorough and prompt. Staff was courteous and very professional.

Si
Review №52

Best eye care place I’ve ever been too. They are so thorough and have many choices involving glasses and protection packages to choose from!

Ta
Review №53

Dr Totten was absolutely wonderful. I would recommend her to everyone. The staff are so friendly and helpful. They are also following covid protocol so I feel very safe going there. I will be returning there for the next 100 years

Do
Review №54

Always a great experience.Everyone is always so helpful. Just a great place to go for your eyecare.

Is
Review №55

I had a great experience at Nice Eye Care! They are very efficient but I never felt rushed. Dr. Totten was kind and thorough and helped me with an issue many other doctors have brushed past. They have great systems in place for COVID that made me feel safe. Looking forward to my next visit!

Mi
Review №56

They are very nice professional and very gentle especially when it comes to my four year old who has to wear glasses now ! She seen dr totten and she was amazing with her ! Highly recommend

Ka
Review №57

Excellent & Professional ServiceKind & Friendly People

Ch
Review №58

Excellent Eye care, great service, friendly staff. I highly recommend Nice Eye Care

Co
Review №59

Dr. Nice is compassionate, informative and considerate. He is obviously knowledgeable and experienced. The staff is efficient and will take time to explain situations and procedures. Overall positive experience every year.

Bo
Review №60

I felt really good about my visit today with Dr. Totten. She was very sweet and helpful. The staff was super nice as well. I highly recommend her!

Cl
Review №61

Nice, friendly staff. got me in right away. Very clean and neat period followed excellent covid-19 guidelines.

ki
Review №62

Dr.Totten was very good with my 6 year old daughter. She was very patient. And knew what she was doing. I go to this place and my 2 kids. Never had a bad experience.

Ma
Review №63

We had a good visit and exam with Dr. Nice. He was very patient with my Mom who suffers with dementia. He gave her a complete exam and listened to my concerns for her. We picked out some lovely economical glasses and look forward to picking them up soon. All of the office staff was kind and courteous. I would highly recommend this practice.

Jo
Review №64

Doctor Totten is by far the best optometrist I have ever been associated with.

As
Review №65

This was my first eye exam ever. All the staff were fast, friendly and very informative! Excellent experience!!

Ch
Review №66

Dr. Totten was awesome. She was thorough and took time to answer my questions. She was very personable. I highly recommend going to her!

Pa
Review №67

All the staff is wonderful. Doing a great job especially during these trying times.

Li
Review №68

Really enjoyed my visit.well satisfied!!

Mi
Review №69

My first time at Nice Eye Care. Everyone was very nice and polite!! Would definitely recommend too anyone. Awesome experience!! Thank you!!

RA
Review №70

Dr Totten was very attentive and answered all of my questions . She kept me well informed throughout the examination process. Very pleased with my visit.

s
Review №71

My son saw Dr. Totten, we liked her and will continue to see her. The eyewear department however was unpleasant from start to finish. They were pushy, rude, and frames are very expensive. We ended up buying glasses through them even though we were annoyed with them because they were in our network. When we went to pick the glasses up, they met us in the parking lot and didn’t take the time to make sure they fit properly. A time later I called to see if we had insurance on the glasses because we need to replace them. The women I talked to in the eyewear department was incredibly rude, acting as if I was stupid for even asking. Very disappointed.

Ca
Review №72

Always a good experience with Dr Nice. Very professional and thorough examination and completely reviews all results. Dr Nice listens to all concerns and response is excellent.. The staff is efficient and treats all patients with their full attention.Would highly recommend Dr Nice.

Am
Review №73

Wonderful staff, excellent service. They truly care at Nice Eye Care.

Ma
Review №74

Dr. Nice was fantastic at explaining the process to me and performing the eye exam. I was very comfortable the entire time. The exam was quick and they were ready for me at my appointment time with very little wait. The receptionist was friendly too! I especially enjoyed working with the woman who helped me to pick out frames. She was incredibly sweet and had tons of patience since this is my first time needing glasses and it took me a while to choose. Im really glad that I chose Nice Eye Care.

He
Review №75

The Doctor and his staff were nice and professional.

Ra
Review №76

I love this practice! Dr. Nice is very kind and professional. He is genuinely concerned for the patient. His staff also share the same qualities and are always eager to help. I appreciate them all for my eye care!

Re
Review №77

Excellent service friendly was treated like familyThey took the time to explain each and every step gave me my results which was very goodwill recommend to to everyone that I know ❤️

ro
Review №78

Dr Totten was excellent. So was the staff. The exam was very thorough I am glad I chose dr. Totten

tk
Review №79

I’ve been a patient for a couple of years and Dr. Nice and his staff are excellent and very professional. I always felt I’ve received a thorough eye exam with clear explanations to any questions I had. I’ve also purchased some great glasses through their office and have just ordered some new ones this week 🤓.

Ke
Review №80

The people there are awesome!!! They sincerely care about you from my experience. They work with you on anything!

Tr
Review №81

Dr. Nice and his staff are Always professional and kind. So glad they are part of our family health care. We completely trust our visual needs with Dr. Nice. Highly recommend for anyone looking for vision care.

Jo
Review №82

Great experience! Super friendly staff. Dr. Nice is always great to work with and gives you a thorough examination. Highly recommended 10/10.

Na
Review №83

Very thorough! Explained everything he did in an understandable way, took his time, and when my 5 month old started crying the sweet ladies from the front desk took the time to walk her around and calm her down so the exam could be finished.They’ve also been super thorough and kind helping my fiance with his vision after getting pepper sprayed at work. Taking every measure to help him see again and help everyone understand whats going on with his eyes.10/10 recommend!

Tr
Review №84

I went to my first visit with Dr. Keith Nice and was very impressed from the minute I walked in. The staff are all very friendly, and I was taken back to the first room almost immediately. Soon after I entered the examination room, Dr. Nice was in within about 5 mins! I have NEVER seen the eye doctor that quickly! I was impressed at how much time was taken to insure I was receiving the right prescription. Dr Nice even took pictures of my eyes, after been dilated, and showed the pictures to me and explained everything and the type of things they look for. I was so impressed with Dr. Nice and his staff, that I immediately made an appointment for my husband. If I could give a 10-star rating, I would!!! HIGHLY recommend Dr. Keith Nice at Nice Eye Care in Burlington, NC

Ca
Review №85

Dr. Nice and staff are super! Im always treated with the utmost courtesy, and never have to wait a long time for my appointment. He always explains things thoroughly and doesnt rush through the exam. I always feel like Ive had the best possible treatment!

Co
Review №86

Staff is always helpful and experience is always thorough, highly recommended

Mi
Review №87

I have an eye condition that flares up every once in awhile and causes some discomfort. No matter how packed his schedule is, Dr. Nice sees me during the day or stays late to see me. I feel like I am his only patient. You cant find a better, kinder, and more knowledgeable optometrist in Alamance County.

Ma
Review №88

Very nice & clean place! The staff is very friendly & helped me with everything!

Ra
Review №89

Nice Eye Care Lives Up to the Name!I had my first appointment this week and was blown away by the amount of time and care that Dr. Nice and the staff gave. I never felt rushed and was able to ask questions. I felt like his only patient! The selection of glasses was great and the staff was knowledgeable about applying insurance and payment. I have found my permanent eye care doctor!

Ro
Review №90

Everyone there was great. Had a great experience

Ro
Review №91

Fantastic and professional staff. They’re courteous and quick, and Dr. Nice is very knowledgeable and answers questions in a very clear way that is easy to understand. Their office space is clean and large, so they’re able to take in more patients at a time to keep waiting at a minimum. I would absolutely recommend Dr. Nice and his staff- they’re incredible sweet and helpful.

Ch
Review №92

I chose NICE Eye Care bc of all the great reviews that I read and Im so glad I did. From making the appointment to filling out the paperwork to the exam was an easy & wonderful experience. I havent needed glasses ever but now have been seeing some changes in my eyesight and Dr. Nice explained everything for me to understand easily and helped me choose what would be best for me at this time. I really appreciate everyone being nice and knowledgeable. And I even got to see pictures of what the inside of my eyes look like so that was neat!:) I will highly recommend and will be back yearly for checkups!

Am
Review №93

Dr. Nice and his staff are very welcoming and knowledgeable. My son and I both had the pleasure of receiving eye care here, and were treated courteous and respectful. Very professional atmosphere and extremely thorough eye exams. Both my son and I are very pleased. Dr. Nice, thank you for helping us see clearly again!!

Ja
Review №94

I’m a long time patient of Dr Nice and am very pleased with his expertise. The office staff is very professional, yet personable and the office, itself is beautiful and clean.

Iv
Review №95

Great eye exam. Dr. Nice was very through and explained things during the exam. The staff was very pleasant and friendly. Would definitely recommend.

Ma
Review №96

Very professional. Very clean building. Safety was number one. Thanks to Dr. Nice and staff.

Je
Review №97

Dr. Nice and his staff are exceptional. Dr. Nice never appears to be rushed and takes the time to ask you questions about your vision and provides a detailed explanation about your vision needs. His staff is warm and friendly and always willing to help. Donna does an excellent job helping you to pick just the right frame.

Ca
Review №98

Professionalism at its highest.I cant list too many positives.Dr. Nice is not only highly technically knowledgeable, but also has a very caring attitude to ensure your concerns are completely addressed.

An
Review №99

Dr. Nice is the best! I was really anxious the entire time and he did a great job working with me. I can see a thousand times better now with the glasses they prescribed me. I would recommend them to anyone looking to get an eye exam.Update: Nice Eye Care is still the best. I recommend them 100% to everyone I know. They’re always extremely kind & they help you find whats best for you when it comes to your eyewear needs.

Pe
Review №100

Thank you, Donna, for your skill in repairing my favorite eye glasses. Everyone at Nice Eye Care is wonderful but you went above and beyond.

Information
12 Photos
100 Comments
4.8 Rating
  • Address:2603 Holly Hill St, Burlington, NC 27215, United States
  • Site:http://visionsource-niceeyecare.com/
  • Phone:+1 336-228-6423
Categories
  • Optometrist
Working hours
  • Monday:7:30am–12pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30am–5pm
  • Friday:7:30am–5pm
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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