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Mountain Shadows Family Dental
21765 W Yuma Rd #101, Buckeye, AZ 85326, United States
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La
Review №1

Super friendly and knowledgeable. They really showed my Mom a lot of care because she was really nervous about the visit.

Re
Review №2

If you like The Mean Girls attitude, this is the place for you!! NOT able to provide care for children is what they told me, in spite of the ad on their website. Had my childs cleaning done, a small cavity was found. Had two VERY serious life issues, (vehicle broke down, had to secure financing and FIND one! Then pet was attacked for $2100 worth of veterinary care). Finally made it in and they were VERY rude and said they wont be taking care of ANY more cavities for your child. And a referral slip. Dentist didnt even come out to speak with me, just sent his messenger. Very unprofessional! Hey! At least God has finally provided transportation to make it to a more professional dental office!

Ci
Review №3

Staff is very nice and patient, but also work fast without any sacrifice to quality. They are great with people who have dental anxiety too. Highly recommend!

Ja
Review №4

Mountain Shadows dental is absolutely amazing! I just had my first visit with them and am thrilled I found them. They went above and beyond to accommodate my situation and take care of me.For me, going to the dentist is always has always been a little nerve racking but I was put at ease as soon as I got there. Dr. Garrett and all of his staff were so wonderful and friendly.If you are new to the area or are looking for a new dentist I HIGHLY RECOMMEND them!

Ki
Review №5

I used to love going to the dentist! I thought it was relaxing and enjoyable! That was pre-kids. 😂 Now I dread it. I’ve put my teeth issues on the back burner ever since having kids - and the last year didn’t help either.Up until about a month ago, I was having some tremendous pain in a back molar and knew I had to go in. We moved to Arizona recently so I needed to find a new dentist. Thankfully Mountain Shadows was close to us! My first appointment went so well - they were professional and kind, and communicated everything. They gave me options on financing and I was able to get major work done that day.The two times I have been back has been the same wonderful experience. Friendly staff, clean office and explanations on everything they were planning to do. They made it enjoyable for me to go to a dentist again!

Ky
Review №6

Having moved to the Buckeye area I was in search for a new dentist, in the mail I received an information card that detailed what services Mountain Shadows Family Dental provides and the rates associated with them. I decided to make an appointment and see if it was the right place for my dental care needs. I am so glad I made that choice. The service has been excellent, the treatment plans concise and well explained. I can not recommend Mountain Shadows Family Dental & Dr. Garrett enough!

va
Review №7

Love my visit. And my cleaning was done and wonderful. Dr Garrett is great!

Ti
Review №8

The most gentle Dentist ever. I feel calm when I come in and the place runs there appointments so timely. I would recommend everyone of all ages. It sounds funny to be so excited about a crown well at least a tooth crown, lol. Mine fits so perfect, way better than the one I had done years ago in fact I didnt even use any numbing stuff and was super happy to go back to my normal day without a funny feeling face. Also ask them about their laser treatment. It cleaned my gums without having to do deep periodontal and immediately my gums were healthier and stopped bleeding and its available for different treatments too!All the staff is kind and soft handed. I also love that they send text confirmations a couple days ahead of time just as a nice reminder and ample time to cancel if needed. This is by far the best dental experience Ive ever had in almost 40 years!

Ma
Review №9

I am lucky to have found Mountain Shadows Family Dentistry. I am extremely nervous anytime I go to the dentist and after years of being dissatisfied with my former dentist, I tried Mountain Shadow. I was happy to discover how knowledgeable and unbelievably kind their entire staff is. Their prices are also affordable. Because of their continued exceptional care, I have started to switch my whole family over to them because of their continued great service. For anyone who hates to visit the dentist, this office will help you overcome your fears. Everyone from the front office staff, to the hygienist, and to the doctor... I couldn’t be more grateful.

di
Review №10

As soon as you walk through the door at Mountain Shadows Family Dentist, the girls behind the desk make you feel very comfortable, my dental assistant Mandy was really great, and so is Dr Garrett, would highly recommend this Dentist.

He
Review №11

Such an amazing dentist office! Staff is very nice and patient, but also work fast without any sacrifice to quality. They are great with people who have dental anxiety too. Highly recommend!

Br
Review №12

I really feel like Dr Garrett is doing the best thing for my health. He is very efficient and helps me to be as comfortable as possible. His work reduces the number of times I have to come back to his office. HIs staff is caring and works with my schedule.

Me
Review №13

Everyone here is super friendly... Buuut, they overcharge and push unnecessary dental work on you. They told me I needed 4 cavities filled and a deep cleaning which would have cost 3,000, if i purchased their plan (no insurance). I go to a different dentist to get a 2nd opinion and he tells me that I only have 1 cavity and do not need a deep cleaning, just a regular cleaning. Spent 270, saved myself $2700. Go somewhere else if you want to avoid unnecessary dental work.

Gi
Review №14

Had to have emergency root canal. The staff is caring and gentle and so kind. It is a great asset to the Buckeye community to have such a wonderful business! 5 stars all the way!

As
Review №15

Friendly staff and they were really great with my 4 year old. Definitely recommend!!

An
Review №16

Great service! Monica did my cleaning and it was the best experience ive ever had at the dentist. Definitely would recommend!!

Ro
Review №17

Dr. Garrett is by far the best dentist Ive ever seen. Hes just incredible. However, the front office staff is where things are lacking. Does nobody check emails or any form of electronic messages there? Ive had to reschedule appointments a few times and with my job, its hard to call during business hours to reschedule, so sometimes my only option is to email. I never get a response from them about rescheduling and its like they just completely ignore me. I dont get it. I want to keep Dr. Garrett as my dentist, but the front office staff needs to learn how to communicate with patients.

Be
Review №18

This is a great family dentist, I have been coming for 5 years and never had a bad experience! Very friendly and affordable!!

Mi
Review №19

I love my dentist and all of the staff.They are professional, welcoming and attentive. I highly recommend them.

Ro
Review №20

Dr. Garrett did an amazing job with my fillings. Quick and efficient! I will recommend him to all my friends and family.

Ro
Review №21

I had the best experience, super friendly staff! Monica and Kelsey took great care of my daughter and I.

Ge
Review №22

As usual, excellent service all around the entire staff. They are also VERY professional and personable.

Da
Review №23

Simply amazing! The staff is great and so friendly! The office is so clean and well kept!

Re
Review №24

Awesome experience! Monica was very professional, quick, and informative. The front office team have been SUPER helpful and very kind, thank you Jodi. Looking forward to coming back. Thank you !

St
Review №25

I found that Dr. Garrett is a fine dentist, very skilled. and has a great personality that makes you feel very comfortable. His staff is probably the best you can find. They make you feel at ease and the banter between them just makes you smile. I highly recommend going there for you dental work. And by the way very reasonable pricing.

do
Review №26

Horrible place I mean people seem nice and all but tried to charge me $11500 so that I could get a job. I went to another dentist and they told me my teeth are fine not perfect but its fine for employment. Wow!!! At Mountain Shadows Family Dentistry a big big huge rip off they put me down told me I could look like I have perfect teeth or get/make payments to work on my mouth then they will sign my employment dentist application. I could not believe the GREEDINESS of this place. It felt like they were holding me hostage. I will not go there or recommend anyone who wants a fair price or needs actual real work on their teeth done. That place is straight up greed. I should be called Mountain Shadows Family Dentistry of Greed!!!

Sa
Review №27

I was looking for a dentist office to care for my husband and I, as well as our 3 children. I really loved the friendly, knowledgeable, compassionate staff at Mountain shadows!! I dont have to deal the dentist anymore!! Couldnt be happier.

Ci
Review №28

Been a patient for 3+ years and this is a great practice. Dr Garrett always makes even difficult dental appointments pain free and great follow up care too. Rachel is an expert in getting your best benefit from insurance claims, very knowledgeable.

Bo
Review №29

Dr. Garrett and his staff are great! Very friendly and thorough.

Mi
Review №30

I am deathly afraid of the Dentist and all that comes with it. So going here was no different until I realized this place was different. They are absolutely the best there is. They are super friendly, caring and take great care of you. I live in CA but drive to AZ just to have this great dental experience. They take the time to help you and show compassion. I HIGHLY recommend them.

li
Review №31

Great dental care, everyone is very personable and friendly, have had some crowns and bridges in the from of my mouth replaced and very happy with how the color came out.

Al
Review №32

Always had a good experience very happy with the dental work Ive gotten. Pricey if your insurance doesnt cover much.

Mi
Review №33

Everyone was pleasant, professional and office was clean. Dr Garrett was patient and caring.

sa
Review №34

The staff is AMAZING!!! I truly felt like me and my teeth were being cared for! Doctor Garrett and the rest of the staff assisted me with a smile on their face. The front office team is also an 11/10! Raquel was amazing and helped with any questions I had. Great place and staff!!!

An
Review №35

The front office staff are sweet and friendly. They are very professional and knowledgeable.Dr. Garrett makes visiting the office pleasurable and safe.Thanks.

Is
Review №36

My regular dentist was booked up so I decided to try this place out for a cleaning, they said I had 7 cavities and would have to make 4 separate appointments to get them all taken care of and the gum procedure. Worst part was I didnt even get a cleaning and they charged me 200 dollars just for x rays and consultation. Went a week later to my regular dentist and they showed me x rays and I didnt have any cavities.

Do
Review №37

What a wonderful staff this place has everybody is so warm and friendly and very helpful!!

Sc
Review №38

Just left Mountain Shadows Family Dental after my new crown was inserted. Dr. Garrett and his staff are accomplished professionals. Caring, compassionate and empathetic. I had several questions about the procedure for my new crown but the answers put me at ease. Thanks, Dr. Garrett!

Es
Review №39

The dentist and his staff are awesome! Reina made me feel so comfortable and important. So happy to have found them. Thank you to all of you!

Es
Review №40

I went in for the first time all good. Then they offered to do a bridge, ok, sanded my 2 teeth to prepare for the bridge. My teeth then became very sensitive to cold water when brushing them, called, said it was common even though I had a bridge before. No that was not normal. Ok. Went in to have my bridge and still my teeth are sensitive!! Wait 3 weeks they said it’ll be ok. Well, no it isn’t! I absolutely had no aches or sensitivity, I do now after their incompetence on me. Beware, do not enter this chamber of horrors!

Je
Review №41

Professional and Friendly staff. My cleaning with Kelsey was Great! Very clean office...Its Obvious they carry a high standard for keeping Patients safe and worry free during Covid! Highly recommend this office!

Br
Review №42

Very friendly and professional staff. I always enjoy my visits when I have to get dental work done. Dr. Garret is very personable as well. 10/10 would recommend.

Al
Review №43

I had a root canal done and a few cavities filled. I was definitely not looking forward to the root canal but Dr. Garrett took great care of me. It was a painless, comfortable procedure and it was done in no time. Rachel (front desk) and Mandy (dental assistant) were also very helpful.

La
Review №44

Looking for an awesome dentist? With an awesome team? This is your place! Every time I visit, I’m so impressed with the professionalism, efficiency and the great customer service. Kudos to Dr Matthew Garrett and his fabulous team!!!

Co
Review №45

Love, love, love this dental office! Very caring friendly staff. Dr Garrett is so gentle and professional! Never had a problem!

Ry
Review №46

Dr. Garrett and his staff are the best dental office Ive been to. Always top notch service and very friendly! Definitely would recommend!

Da
Review №47

Dr is super and his assistant is just as great I do terrible with pain and they really take care of you.Thanks to everyone at Mountain Shadows

Ma
Review №48

I had the same dentist for the first 20 years of my life and was so hesitant to find a new dentist in buckeye once I moved here because I was nervous that it would never be the same- Mountain Shadows is exactly what I was hoping it would be! The staff are so kind and welcoming, always remember details about you and genuinely care about your dental health. Dr. Garrett is skilled and always advocates for what is right for you! I am so excited every 6 months to come visit and get my teeth cleaned because this office is amazing!

El
Review №49

Very first visit and I loved it. Everyone was super nice and understanding. They did not judge or say anything negative about me or my teeth, like most dentist do. They were very gentle with my teeth and they know how to get the job done :) very impressed 👏

Je
Review №50

The office staff is friendly and professional. They are a good working team. The hygienists are always thorough and informative about what they see. Dr. Garret is also friendly and professional.

Al
Review №51

I really love it here! This is my first dentist that wasnt just for pediatrics, and the employees are really good about guiding you through any and every process and theyre all super friendly too! I would definitely recommend it.

Je
Review №52

Dentist was the best Ive ever been treated by. He was very patient & understanding. The entire office was very clean. The staff was very friendly and helpful. I look forward to finishing my dental work with this office.

Te
Review №53

Very professional and good at what they do.

De
Review №54

Excellent group of people work here. Above and beyond customer service and skill.

Ar
Review №55

My husband and I have been seeing Dr. Garrett since 2012, he is truly caring and knowledgeable and just has a great way of dental care even when it’s out of our scope. Every one in the office is caring and so helpful. We have had nothing but the best care over the years. Easy to schedule and quick office visits. Even when he referred us to an Oral Surgeon and Endodontist they too were top notch! We have had weekend emergencies and we were taken care of then too! I can’t say enough good this about Mountain Shadows Dental.

ci
Review №56

I’m giving two stars ONLY because Dr. Garret. Dr. Garrett put in my crown six years ago. Immediately I had pain so I went back several times, finally the pain was taken care of and I was good for six years. Well ....the other day I bit something hard and my tooth (crown tooth) hurt really bad. I called to get into office and they won’t see me and are referring me to an endodontist. Wait what!? Why do I need to see a specialist for a tooth pain?????UPDATE***Spoke to office manager and was told the truth. The office manager said that because I was “rude to her and her office staff years ago that Dr. Garrett isn’t the right dentist for me”. I explained I had a disagreement (never rude) with them five years ago over cleaning treatments and how what my oral hygienist (works for Dr. Garrett) was saying vs what the office manager and staff was saying was different, that’s why I had a disagreement with them. I was getting threatened that my “periodontal disease” (of which was news to me) would come back and that’s when I got irritated and said who is she (Roselyn) to be telling me that. If my hygienist is saying I don’t need four cleanings a year anymore then that’s what the office staff should be saying. Not getting mad that I am changing my cleanings from four times to three times. This all didn’t matter to the office manager today, she actually said “Dr. Garrett isn’t the dentist for you, find someone else”. I told her I’d like to discuss this with Dr. Garrett and she said “write a letter”.I’ve heard of patients that LOVE Dr. Garrett, but say his office staff is horrible but they have to deal with it because they love Dr. Garrett. That’s too bad that Dr. Garrett has patients out there that are true to him and are treated this way by his staff.Dr. Garrett if you’re reading this I just want you to know the truth. You have patients that love you that have to “deal with it” when it comes to the treatment they receive from your office staff when trying to get the good dental care you provide.

Pa
Review №57

I always have a good experience at Mountain Shadows. Everyone is professional and courteous. I feel very comfortable during any procedure.

De
Review №58

I hate going to the dentist but they are so great! They are very organized which I appreciate very much. Everyone that works there always has a good attitude and are great at giving me all the information I need. They take the time with you but are very efficient in their work so they can get you in and out in good time. Definitely recommend!

Ta
Review №59

Dr. Garrett is an amazing dentist. He and his staff are very professional and treat the patients with a positive attitude. They take their time and alleviate any fears associated with the situation. Would definitely recommend this office to everyone that has anxiety going to the dentist. AWESOME job!

A
Review №60

Absolutely love this dental office! The staff is amazing: they are all polite, courteous, and provide excellent patient care. Dr. Garret is very knowledgeable and friendly. I highly recommend this dental office to anyone.

An
Review №61

I have been going to this office twice a year for about 4 years now. Ive had some major work done and ofcourse basic cleanings and I just love it here (who says that about the dentist?) But everyone in the office is a delight! They always make you feel welcome, appreciated, and comfortable. I highly recommend them!

Lu
Review №62

Thank you for fixing Caydens tooth again you guys did an amazing job you cant hardly tell it was broke

Ke
Review №63

Always had a good experience. Staff was prompt and professional.

Am
Review №64

Facility was clean, staff was knowledgable, helpful, and kind. Highly recommend to anyone looking for a quality dental care provider.

Te
Review №65

The staff is very friendly and welcoming!The service and expertise is top notch!Highly recommend!

Sa
Review №66

Nice staff, only thing I would like is Dr. Garrett to be more personable I always talk to the staff.

Da
Review №67

It was great experience, they received me right away. I was in a lot of pain and they were able to fix my entire upper bridge at one time! My teeth look great now. Thank you Mountain Shadows Team!!! my wife loves the look of my teeth!

La
Review №68

I have been a patient at Mountain Shadows Family Dental for 3 years now and highly recommend them. Prior to coming here, I was getting care from a larger chain dental practice. The care that I receive from Dr. Garrett and his team is top notch. Dr. Garrett truly cares about his patients and is very knowledgeable. There is never any pressure to do any treatment and they will work on priorities first. I also have to say that their care is very affordable. I have been able to get a lot more dental work done at their office versus what I would have paid for at other practices. The dental technicians, Cindy and Mandy, are excellent and always helpful. Rachel, the administrative assistant is friendly and knows all the patients. I used to have a lot of anxiety about having dental work done and avoided going to the dentist, but not anymore. I always hated my smile and was very self-conscious. A couple years ago, I took advantage of Dr. Garrett’s Lumineers specials. Now I have a smile I can be proud of thanks to Dr. Garrett and his team. We moved away from Buckeye a year and a half ago and I still drive out of my way because of the great care they provide to my family and I. Please stop going to a chain practice and see Dr. Garrett, Cindy, Mandy, and Rachel. You won’t be disappointed!

Ma
Review №69

Dr. Garrett and his staff are AMAZING!!! I was super nervous during my first visit and they made me feel at ease right away. Jody and Rachel are the best up front as well!!! Highly recommend this office.

St
Review №70

I normally dont like going to the dentist. The whole staff at MSFD made me feel more relaxed and more comfortable with the experience.

An
Review №71

I had a great experience! It was fast, comfortable and overall very pleasant!

Ke
Review №72

Excellent service and friendly and professional staff. Highly recommended!!

Je
Review №73

I am new to Arizona so I had no clue who to choose for my dental needs. After a really bad experience at another dental office, I was a bit leery of going somewhere else. From the minute I dialed their phone number, I felt welcome. This has got to be the coolest staff and dental office I have ever visited. EVERYONE makes you realize you made the right decision when choosing this dentist.I am so thankful the original dental office I contacted didnt work out, my family has found their dental home.

Pr
Review №74

I have been going to this dentist for several years now and i have NEVER had a bad experience, in fact i love coming in! I always have a great experience, everyone is so friendly i always feel welcomed here! Greatly ran business!

Ga
Review №75

Dr. Garrett and his entire staff are courteous and kind. They explain all procedures thoroughly and go the extra mile to make you as comfortable as possible. They definitely make going the dentist less stressful!

am
Review №76

They are very nice and professional. They don’t have a long waiting list to see you. Kelsey does an awesome job at cleanings.

An
Review №77

This place is fantastic made me feel safe comfortable and part of the family! I recommend dr Garrett and his staff for all your dental needs

n
Review №78

Very professional and friendly staff! I always have a wonderful experience here and love coming to the dentist. Dr Garrett is very friendly and professional and I appreciate the advice the whole staff provides when it comes to dental health and hygiene. Best dentist experience Ive had. I would reccomend to my friends and family.

Ma
Review №79

I’ve been a patient of Dr Garrett’s for five years. This morning, while flossing, I had a crown that popped off. I called at 8, when they opened. They fit me in at 10. It’s now 11:30, crown fixed and back to my day. What more could I ask for? The staff are alwaYs pleasant and make you feel important...I wouldn’t want to go anywhere else!

At
Review №80

Its a great office! The staff is so friendly and kind. They always treat you like family. Awesome place for the kiddos.

An
Review №81

Im leaving this review for my wifes (Camille Bineyard) experience there. They had great customer service, from the moment she sat down until the moment she left. Always kept a smile on her face! And for my wife, whos sensitive about her teeth, this was a GREAT thing!.......theyre also great dentists :)

Ge
Review №82

Everything was done very well and on time.

Mi
Review №83

Great place. Friendly people. Very clean. They make you feel comfortable. I would recommend to anyone who needs a dentist to try them out.

Th
Review №84

Dr. Garrett is very gentle, caring, and honest. My family and I have been going to him for the last three years and we love the office overall.

Ry
Review №85

Very nice doctor and the staff was friendly. We will definitely recommend this office!

da
Review №86

Thank you Dr. Garrett and Mandy for a truly lovely dental visit!I would give this dental office 10 stars, from the initial phone call to the pain free treatment I was very impressed.I am looking forward to my follow up appt and getting to see chloe will be a bonus!

Sh
Review №87

Very friendly and professional service.

Ge
Review №88

Friendly and courteous people , who are very professional . Highly recommend.

Di
Review №89

These folks fit you in when you are having a dental crisis. The patients really do come first. I have never met a dentist that is so gentle and keeps things pain free. The office is an efficient running machine and all the staff are outstanding.

Ka
Review №90

Great team of friendly, caring professionals....I will definitely recommend

ka
Review №91

The staff at Mountain Shadows Family Dental go out of their way to make you feel comfortable. They are very sweet and treat you like family. DR Garrett is kind, patient, and gentle.

Ja
Review №92

I love my dentist! The staff are all amazing and I am so thankful to have found such a wonderful dentist!

Br
Review №93

Doctor Garrett has excellent people skills, hes kind & gentle. He does everything to make you feel comfortable. Its a very nice facility. Ive been going here since it opened & Im very happy with the quality of dental care Ive received.

La
Review №94

For several years my husband and I had been searching for a dentist with expertise, integrity and excellent customer service.The search is over.Dr. Garrett and his team are all of the above and then some.

Ma
Review №95

Yesterday was my first experience with Mountain Shadows Family Dental and it was positive from the initial appointment and through the entire first visit! The office is beautiful, staff is friendly, warm, helpful and professional. Dr. Garrett is comforting and reassuring and made me feel at ease, even though I was tense and nervous. I have finally found a Dental office that is close by and top notch!

De
Review №96

Dr. Garrett removed my temporary bridge without pain. Put in my permanent bridge and gave me back a beautiful smile. Everyone in the office and all the techs are so caring and helpful. If you need a dentist, Dr. Garrett is the one you want to see. I cant say enough good things about his whole crew. They are wonderful!

Ja
Review №97

My four star rating is mainly due to the importance of kindness and respect. The staff gives you all of those qualities. Im new to the area and I am used to a dental cleaning 30 to 40 minutes. Today was my second cleaning and Im in and outta there and back in my car; 20 minutes flat. That just seems quick; plaque or no plaque. There were no clever water devices to back up the lite-weight scrapping. It just seemed slight and I have been getting my teeth cleaned 3 times per year, for years; but not in AZ. Once again, very nice people. I did have crowns done previously and I am totally satisfied after needed one adjustment. Yes I would recommend them but my recommendatiom comes with full disclosure of my experience. It is good to know what you migjt be up against.

se
Review №98

Great office staff, technicians and dentist ! Every visit has been good, office has a friendly environment and professional approach. Very modern and clean facility.

Mi
Review №99

I am here at 4:15pm on Thursday June 6, 2019 and they are closed. The door is locked and their phone machine is on. The hours listed on this website and their own message from calling them says they are open and that is a lie. I just wanted to start setting up appointments as new customers for my family; but already the service is questionable. I don’t know if I will try again next week or find a different dentist. Sorry, that is how I see it and many people don’t tell their bad experiences on these websites.

Cr
Review №100

The office is very clean and the staff is friendly. Dr. Garrett is very professional and Ive never felt judged or like Im being sold to. Im very happy I switched to Mountain Shadows!

Information
8 Photos
100 Comments
4.8 Rating
  • Address:21765 W Yuma Rd #101, Buckeye, AZ 85326, United States
  • Site:http://www.mountainshadowsfamilydental.com/
  • Phone:+1 623-691-6300
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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