I love this clinic. Everyone’s so nice and comforting. Ms. Carolyn Cross is who I see. The first time I visited I cried because she was so sweet, attentive, and professional. I told her thank you because other places I’d been I didn’t feel as comfortable to express all of my concerns. I truly felt like she cared and listened to me. And, the other staff members throughout the establishment as well. I felt blessed.

Compassionate is not what Id say about my experience. The facility was super clean and nice. Thats a plus. The surgeon performed beautifully.Most everyone was great and made you feel at ease. One exception were 2 of the operative nurses who callously scared me when talking about a fearful thing to males regarding a catheter I needed during surgery. I guess they thought that was funny??? Wrong. Not funny.Yes, I know that procedure exists, but not something you want to hear right before you go under general anesthesia. Very unprofessional.This surgeon was surprisingly absent after the surgery, and also absent from my 2 week postop appointment. Hmmm. Why? A reason that I couldnt verify was given, which sounded legitimate, but not so convincing.The facilities are pretty confusing too. Not much help is given finding your way around town to various locations leading up to the surgery, or even to the initial consultation. Poorly marked buildings make you wonder if youll find your way to where you need to be on time.We were not from here, although we just moved here for work, so folks seem to think you should already know all about where things are located. We simply dont know those things.They did send me a request for review, but I guess I missed the window and couldnt send them my review privately. At least we have a public forum here to make known the good and the bad.Since the operation went well, I have to say they did a good job, but for a Christian based set of core values, compassion mustve slipped their mind on bedside manners, and at least an inkling of indication that they cared about you more than another dish in the dishwasher.In summary, where is the justification for a $40k+ bill? Thank God, my insurance company brought them back down to planet earth where they belong. I do have to say they are better than Baylor/Scott-and-White which are the other guys, but not that much better.

Staff and doctors were great. Wait time for my outpatient surgery was not bad. I was taken back as soon as I was finished checking in. The nurses were very professional and polite, they took the time to listen to my concerns, and assisted accordingly. All the doctors were polite and understanding and made me feel at ease. I would definitely choose St. Joseph for any future procedures I may need to have.

Came in for usual lab work.Met before getting to the counter. Paperwork turned in. Asked to take a seat. Waiting area was no crowded. Very short wait time. Technician called me back. Introduced herself. Was very professional. Excellent job in drawing my blood. I again complimented CHI St Joseph on the skill in doing the sticking—the best in hitting the vain a doing a near painless stick.Area clean. People friendly and courteous.Good visit.

Had a great experience delivering my baby here. Hospital was very clean and we were very comfortable. All the nurses were awesome with me and my newborn. They were very nice and helpful with everything we needed. I would definitely recommend this hospital.

Dr Soriano and nurse Gina take care of all of us did well. We are so grateful for them and all of the staff.

I really liked this place it was in and out about 5 minutes in waiting room. Dr. McDonald is very attentive and she really cares about her patients. I am very thankful for her she is fantastic. I am so happy I was told about her. I recommend her highly.

I was waiting area of the ER from 10:15 am - 3:00 pm.They took my temperature and blood pressure immediately and then did a EKG which was good. Then they put me in the waiting room. I noticed several people had been called back that arrived after me. I went to the desk and asked about that and I was told those people had minor issues and they needed to get them in and out quickly. This was a Thursday. I was sent to the ER by my regular physician (should have been a red flag to me which they confirmed) I had went to do blood work and chest x-ray late Wednesday afternoon. I had 104 fever at the doctor’s office. Around 1:30 I was brought to an area where a nurse asked some questions about how I was feeling. I explained my situation and she told the person at the desk I needed to get in the room ASAP. They took me back to waiting area. After about 15 minutes they came and got me to do blood work and a x-ray. I then was sent back to waiting area. After some time the nurse that had done the blood work came and got me and and took me to a room. Which was right at 3:00. The doctor came in around 3:30 and told me I had pneumonia with Sepsis. They wanted to keep me. By 6:45 no room. I told them I was leaving and I would follow up with my doctor the next day. They would not give me medication since I was leaving without their approval.I sat in that waiting room feeling very ill and was sent there by my doctor who had called them prior to my arrival and still was not seen until 3:00. I assume if more people had come in that they thought they could get in and out of there I would be still sitting there? Why are these people coming to the ER for a hurt hand or ankle (that I saw limping around, when it was convenient) when they could go see a doctor instead wasting the ER time for people who really need it.

In one word, UNACCEPTABLE ! The next time I am faced with an acute medical emergency, I will NOT go to CHI/St. Joseph’s ER, I will instead go to the squirrels nest in my backyard as I’m 100% confident that I will receive far superior medical treatment and care from those 2 flying squirrels than I received from a single staff member of St. Joes ER team, they were unqualified, unprofessional, unpleasant and void of any empathy whatsoever. And a further insult is that now I have to pay $ for that wasted, humiliating trip ! But in all fairness, the Somerville EMS transport crew did a great job.

St Joseph has the absolute best nurses ever! I delivered my baby early and I was not prepared yet however they took such good care of me and my baby. The doctors are great! This hospital has an amazing lactation lady and a great anesthesiologist. Dr. Getty is great! Dr. Perrone is amazing.

I had back surgery last Wednesday with Dr.White. My nurse was wonderful & sweet in both recovery. Its been incredible. I was walking around the same night & going upstairs the next day. I believe the care from whole teams made my experience so incredible I still have a future now at 65. Thank you St Joes.

It’s always fast, easy and convenient. The staff knows me personally and that feels great

It was a very good visit. Ive learned something about tendons. It was very helpful. Thanks

Love Dr Rav absolutely wonderful listener and cares about what you feel what you think would recommend her to everyone.

Excellent hospital for health conditions. Great nursing staff.Excellent doctors and healthy food from breakfast lunch and dinner.

Dr. Anna Damien was very helpful. She gave me very detailed information about everything I asked her. She is a very great physician. I would recommend her to any one looking for a new physician.

Excellent. Very pleased. Very personable. Highly recommended.

Sept.21 I had a reverse shoulder surgery Dr Vizzy was my Doctor but I must say that everyone that helped with the procedure was great. I have nothing but good to say St.Joseph and there staff. I even received a call for three days checking on me .Big thanks to everyone at St Joseph!!!!

Got in very quick, but doesnt do any good if they dont call you when they say they will call you! Still dont have my results from Tuesday visit. Customer service surely isnt what it used to be.

St.Joseph is a fine hospital. All the nurses in ICU and doctors are very patient and kind. Thank you for taking good care of me

I had a wonderful visit to get my blood work done.

My only request is to do the blood work before the annual physical. It would be nice to sit across from Dr. Hillner and hear his input on the results. Otherwise, it was efficient and positive.

Very well organized. It was quick and very close to home which we appreciate.The lady who did the blood work was very kind and gentle. Keep up the good work.

Everyone took very good care of me and they were all very courteous and efficient. I have always been pleased with Saint Joseph. Keep up the good work!

To long a wait in the waiting area and not all people were keeping their masks on. I understand that high priority cases come first , such as heart attacks and wreaks but just because someone called an ambulance to come to the hospital for a cold or their child needing to be checked for Covid-19 before being allowed in school ( the child was asymptotic, it was a policy in negative tests for family members after someone in the family was positive) is NOT an EMERGENCY, it was something that could have been done at a Doctors office, they just didn’t want to take off work during the week. The nursing staff did what they could, but in the end it was the longest wait time I’ve ever experienced .

Our special needs baby needed an ear procedure asap. We were referred to him from another hospital. Dr. Thomas Salzer took AMAZING care of her, from the initial appointment/assessment to the procedure itself at St. Josephs, he was thorough, compassionate, highly competent, and our baby girl is so much healthier and happier. As a protective parent of a special little one it means a lot to feel trust in a doctor that cares. Dr. Salzer was a genuine blessing to our daughter. Highly highly recommend.

Had a minor out patient procedure at CHI St Joseph’s in Bryan. Nurses and staff were excellent, procedure went exactly as planned. Felt safe with the COVID protocols in place. Whole experience was great.

The staff was very courteous and friendly. That means a lot especially since you go into the office while you’re nervous and scared. You’re sick. So the staff’s friendliness goes a long way. The doctor was attentive, knowledgeable and friendly as well. Good experience altogether.

My experience at the location was fantastic. The staff was great and efficient. However, the system that sends the results to my doctor is far less than than satisfactory. My x-ray was on Monday and as of Friday afternoon, my doctor still had not received my results from radiology. So I have no answers and no relief.

The office had very lovely people to help and put you nerves at ease.Wonderful place to be

All went well. Everyone friendly and very knowledgeable of there job. Im now waiting on a call from you to tell me what time I need to report for my surgery tomorrow( Tuesday October 12th ).

My surgery was scheduled for almost three weeks but they waited until the day before to tell me they wanted $2,000 down (They were kind enough to come down to $500 by 4:00 PM the day before.)After surgery my doctor skipped out and skipped town without sending in the request for pain killers. Lucky for me I had a Dollar General brand bottle of Ibuprofen at home to get me through.Save yourself a lot of pain, just have your surgery done at your local veterinarians office.

Staff was very professional and helpful. The scheduled appointment was timely and I was seen within a reasonable time frame. The doctor took took time to understand my concerns and address them accordingly.

I had problems galore with this visit. When I went to the Physicians Center to see the doctor I was told he wasnt there anymore, they said he was back at his old location in College Station, they didnt tell me that in any of the notices that I received, I only see him once every six months so I didnt have any way of knowing he had been moved again. The lady also wrote a phone number on a note pad page and gave it to me while telling me to call that number when I got there. I went to the College Station location, parked, and called the number she had given me, it was a wrong number. The place where he had been was just a walking so I went in there and was told he wasnt located there, he was next door. I went over there and called the number posted there, it was close to the number I had been given, to get someone to let me in which I think is stupid, then I didnt have to do the paperwork your notices said I would have to do and my eleven oclock appointment turned into an eleven thirty appointment, I had managed to make it before eleven so I got to just sit there for over a half hour. I realize the late time, on the appointment, probably wasnt the doctors fault, things happen that could take him extra time, it was just a bad experience overall.

I was seen quickly, treated quickly, compassionate care, and very kind nurse, Doctor Hoffman really listened and treated me with consideration and took care of my issue perfectly.

They dont care! Its all about the money! Of course, theyre no different than any other hospital, EXCEPT that they have Bible verses on the wall and claim to actually care about their patients. In the end, its all about business and money and nothing else matters. Very sad. Take the Bible verses off the wall and all the propaganda about how you care about your patients and Ill feel so much better! At least then you wont be representing yourselves as something that you arent!

I find that all the people in the office are very nice and helpful my doctor made me feel that she really cared about my health and welfare

Jennifer my therapist was awesome, knowledgeable, patient, accommodating, helpful. My condition improved with her treatment and guidance.

Every one was very friendly and caring. I feel that I got very good care from everyone involved. Biggest complaint was that we were told to be there at 6:30 for check in and we sat the lobby until after 8:00 to be taken to a room for prep.

My health has never been that good and Ive been in alot of hospitals, clinics, ERs and there is always problems,you know what I mean. My care at St Josephs the last 5 days was top notch, professional, and thorough. Was just released. My every need was taken care of , no stone was uncovered. If you get lucky enough to get Cora RN. You wont want for anything. I have nothing bad to say about St Josephs. Thank You St Josephs and Cora for everything.

This is the worst hospital I have ever been too.. sat in the emergency waiting room for over 2 hrs watching people that came in well after me get rooms and get called back. Horrible! John peter smith in downtown fort worth runs more efficiently and they are always super packed! This place wasnt even that busy!

Very professional and on time with all appointments. Tech was very informative. Easy to communicate and feel more personal.

The doctors are very nice and understanding. Appointments made are within a timely manner and always on what works for you.

I am so thankful for St. Joseph Health care, I am graceful I go there for my healththey are a blessing to me, I do recommend others to go for help also. I want to thank my Doctor and all the staff. I greatly appreciate them all.

The experience was quick and pleasant, as well as clean. The staff was friendly and efficient. Overall, it was a very nice experience. I did not have to wait long for the service.

Have been patient at St Joseph for several years and always treated with respect and receive excellent care

Dr. Morgan and his staff were all kind and helpful. Will definitely be going back.

About the worse quality of food you will find. Half the time didnt even know what it was. Then being discharge takes forever. They knew I was being discharged the day before also.

Great staff. The lady doing the mamagram was very professional and made me comfortable. Thank you.

Thank you to the entire staff at St. Joseph Regional Hospital in Bryan. First rate facility! Capable, prompt and kind nurses who are patient with their patients.

Super courteous and very organized. Technicians are very helpful and informative.

I was seeing promptly but they had to wait for the Covid test results before they did any more testing on me. Then they got me in the day after the day after I was seen and did my lab work. They promptly called those results back thatAfternoon. However I am still waiting to hear to go in for my x-ray and CAT scan, that is very disappointing.

From the ER to admission in tower 4, St. Joseph staff was very good to me and made me feel cared for. Staff was very efficient in getting me home as soon as possible!

Dr. Shervy Xavier is an amazing primary care provider, she cares for many of my family. The care she provides is kind and caring, never rushed.

I had surgery at St. Joseph and they were awesome in every respect.Thank you for taking such good care of me

Very nice and helpful staff. Glad to have medical professionals who help make the experience less stressful than more stressful.

The personel was great ! They They were kind, curtious, and very professional !! It was as good as surgery can get ! And I realky apprexiate the hospitality !

The entire staff was professional, courteous, informative and friendly. They kept me apprised of what was going on through the entire process.I would definitely use them again for any further need.

This is strictly a review regarding the Patient Portal for current patients and the Chi St Jo very poor web presence. It seems again that finding the patient portal to log in and send a message to my doctor has been changing and more difficult to locate. Who is doing the web info for St. Jo. They need to get better! Then to top it all of I went to the main St. Jo page and it indicated St. Jo has locations in South Houston. I found that interesting so clicked on it and it brought up that the locations were Madisonville, Bryan...etc. All locations were located NW of Houston, TX by at least 85 miles! Now why would the web designers indicate that St. Jo has locations in South Houston when there are NO locations in South Houston or even near there???!! Otherwise, I am very satisfied with my St. Jo doctors and facilities. But the web presence is poor!

Ok First visit to St Joes was in 12/01/02 I was hit head on by a drunk driver. Broke left leg both wrist . Life flighted me to ER When I was in X-RAY there were two technicians taking E-rays of my body when they slammed the camera door on my face and broke my nose! Orthopedic surgeon did surgery on my left leg that night. A few days later had to have surgery on my nose. In the hospital for 19 days recovering from surgery. Next visit was 5-7-2021 another wreck. Broken right femur fractured pelvic ,fractured two lower vertebrae ,fractured 4 ribs on right side also. 10 days. In hospital 13 days in rehab. Next visit was on 9-23-2021 for a routine colonoscopy. With all my medical records on file at St Joe’s about all fractured bones and metal hardware in me body. Yesterday 9-24-2021 I started having severe pain in my Right groin, pelvic area and all around my right femur where surgery was performed, and my muscles in right hip and thigh hurt so bad I can hardly walk with a walker .Please note that up until yesterday, after the colonoscopy, I was ambulatory WITHOUT a walker.I don’t have any pain medication. It will be Monday before I can see a Dr. Now today is 9-25-2021. I have not received any follow up call to see how I tolerated the procedure.I am concerned that my obturator nerve to my right hip and thigh was damaged due to repositioning during the procedure.

We’re instructed to arrive for surgery before 5:45 we arrived at 5:15 and tried to enter where we were instructed, doors were locked even thought sign said they opened at 5. We had to then walk to emergency entry. While going down steps fell and injured knee. Need better communication about where to go and when.

Blood draw was fast. Staff was very pleasant.

We lost our baby this week and the hospital staff was the best staff I have ever experienced. They helped heal my heart a little. They were so caring and knew their jobs very well. Dr. Dawson is the most respectful doctor. We have our 3rd baby 2 years ago there and I have to say the same thing. They are all amazing. Not one bad employee. Always so loving. I will always choose this hospital and staff every time.

Very satisfactory visit. Easy to schedule an appointment, friendly yet professional staff, short wait times, and quick follow-up.

I took my dad to the ER bc he was seeing double and having blurred vision. I was told it would be 4-6 hrs. I left and took him to CapRock. They were amazing. Had a CT in less than an hour. My dad had 2 bruises on his brain that were bleeding. I always thought that when you went to an ER they took the serious cases back as a STAT. I guess they don’t do that anymore. I was very disappointed in Joes

Unfortunately I had a very negative experience today with surgery. My experience included one bedside lacking doctor, a bully nurse supervisor, and a rude, unprofessional nurse. There was no dignity care given to me today, until I met an Angel nurse, name Lori Pope. She treated me with respect and care. She went beyond her call of duty to help me get through a traumatic surgery. Bonnie, in nuclear medicine was also outstanding.I had a horrible view of this hospital till I was cared for by her. Doctors should not yell to patients, “Don’t talk!”Nursing supervisors should not try to intimidate patients, by threatening to cancel surgery due to apprehension , and nurses should not refuse to help others nurses when asked! Insulting patients because they are frightened, is not part of a nurses oath. Again, thank you Lori Pope for being my hero and actually caring for all me, and not just the broken part.

Professional, courteous staff. No significant waiting. Pleased with care I received.

Nice facilities, friendly staff. Feel cared for and helped.

Great staff and customer service! I felt very comfortable and well taken care of! I will recommend to friends and family.

They are very friendly and efficient. The tech was very nice and did her job well.

Zeros starts would be appropriate for the care the lack of care my father received recently at this hospital. He went in on Wednesday evening for surgery and I’m applaud at the level of care he received. They didn’t attend to his need for new sheets which had blood on them, water, emptying of his equipment in the room and cardboard food for which he had no choice of ordering. They put him in the very back room of the hall without attention to his needs. My father is a congestive heart failure patient and he didn’t see his cardiologist until Monday after arriving on Wednesday for his surgery. I have filed a grievance with the hospital and expecting a call from the director.

Cheerful greetings upon arrival. The doctor invited questions concerning my condition and allowed debate over medication options. I left with confidence over the choice of action.

I tried calling office Three times put on hold for 5 minutes and hung up to try later on. When I called back same thing happened. It’s a lost cause.The office then called me and asked I was keeping my appointment and said yes that I wanted to talk to Becca and Teresa hung up on me! She must have short term memory!!! WowTime for a new Doctor!

I feel trust in my doctor to ask about any concern or pain I have. And she find the right treatment at the proper level or my problem.

Post op Laminectomy 6 daysWalking 100 ft with walkerGreat caring staff

Awful place! Went to do my glucose test for pregnancy and the lady in front didn’t take the time to explain I had only 5 min to drink my drink. They should give out a sheet explaining the rules!!!!! I drank my drink within 18 min and she said that’s fine which I doubt.Also I went to the main hospital entrance to see if I can get a hospital tour before delivery and the ladies in front were very cold and uninviting and told me there’s no tour because of covid. Handed me a sheet to do the tour online.And when I said I have another question she blurs our No!!!! And I said you have no idea what I’m about to say. She said just no! You can only have your husband the day you deliver no one else not even your parents can wait in the lobby. I said WOW that’s ridiculous! She said we have so many covid cases we are trying to protect your baby. I looked around and the hospital and ER was empty! I said I don’t see dead people pilling up anywhere this is ridiculous. They have their policies ok fine but we welcoming!!!! They were so cold and uninviting I told them I’ll be finding another hospital to deliver my baby.Awful experience!!!!

Very good. People were professional and courteous.

My scheduled medical appointment was a big improvement from the norm of the profession general assessment and information. The medical professional was open and direct in responding to questions regarding ongoing symptomatic concerns with my GI since 2017. It has made me hopeful in finally getting a cure and not just the treatment of my symptoms which created more concerns as the past doctor.

Gave birth here and the nurses and doctors are incredible. They are truly professional and really take care of your needs. Had so many compassionate and competent nurses that truly know what they are doing.

My to my new Dr. at CHI ST JOSEPH was a very good experience. Everyone was prompt and professional. Even taking my lab was awesome!

I had carpal tunnel release surgery.Everyone from the check in area to all the nurses, lab techs and doctors I encounter were all amazing, professional and explain everything well so well that it put me a greater ease.

I enjoy the pleasant and professionalism staff! My nurses ❤ and Dr. Peterson give me the best treatment. They never let me down on not phone inquiry or an appointment. Thank you all for caring at extremely hard time in my life! God bless all of you 😇!!

Dr. Anna Damian and her staff are great! Compassionate, efficient, and skilled!

The staff were polite and very helpful. As usual, Dr. Moser was kind, personable, and very knowledgeable.

Everyone here is professional, helpful and caring. Always a wonderful experience when I visit.

The staff worked together to provide me with a great physical therapy session. Phillip is great.

They are fast, friendly and the Drs take time with you and explain everything so that you understand. I have been a patient here for almost 9 years and don’t plan on leaving unless the Drs do lol!!!

I’m so incredibly grateful to have come to St. Joseph Health. In November, I had incredible pain around my lower ribs. As a result, I came to the emergency room on a Friday night and shortly there after, learned my gallbladder needed to come out. The surgery went successfully, and while in recovery I was told a spot was located on my right kidney. With imaging and biopsy, we learned that spot was actually cancer. I am postop day three from the removal of that cancer. I’m incredibly grateful for the team catching the much bigger health risk I had, while treating my gallbladder issue. My test results are back, and I am officially free of cancer. May God bless the team at St. Joseph!

St. Joseph Health Hospital is definitely the place to be when you are not feeling well. They are super professional and taking care of all my needs when I went there in June. Making sure I was getting the best medical treatment and I greatly appreciate them !! Thank you St Joseph and Staff

Very important to note: This place was very dirty. The bathrooms were disgusting. The trash was overflowing and there was an adult diaper and a catheter. I was shocked by how dirty it was and after everything, I thought I had better let others know as this is not a safe environment at all!!One er doctor can not reasonably service an er. That is insane. They sure have lots and lots of nurses but one er doctor? I hope I never have a life threatening issue. The urgent care across the street moved so I decided at least I can go to the er and spend way too much money and get bloodwork and labs done. After 4 hours, my labs being in but dr busy I didnt get my results. I think a nurse can certainly say ok this is what the labs read so its not what you suspected so your going to need to really speak to the dr. Plus, they cant access your records so they say. Thats ridiculous. I have a st. Jo primary care physician so ALL my records are there. Very sloppy not patient centered at all. I am livid. Once I started questioning , the nurses attitude changed. I will never go here again. This isnt my first rodeo in the land of medicine and our horrible healthcare system. Just horrid going someplace else this am. I just left and Ive never just walked out of an er. Last time I went to st Jo er was 11 years ago. That was a super huge bill too !!! 😡

VETERANS HEADS UP!If you go to ER here they will try to ship you to Temple VA if they suggest you to be Admitted.According to the VA they will pay for ER and if you are Admitted.Hospital here does not except Triwest!

Received prompt, professional, complete treatment for which I was very appreciative.

The technician was professional and explained each phase of the mammogram process. Not as painful as before.

The staff are wonderful. They are caring, professional and take very good care of you.

Awesome Experience! the Ladys that helped me and the Doctor were all very nice.

The staff followed up with me and showed care and concern. Always very polite and friendly!

The staff, doctors & nurses are always so caring & professional.

Didnt have to wait but 10 minutes, and the CAT scan took about that long too. Very efficient

Clean, efficient and extremely friendly. I trust St. Joseph with ALL my healthcare needs.

They did a fantastic job , and everything went well