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Aspen Dental
12221 St Charles Rock Rd, Bridgeton, MO 63044, United States
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Ta
Review №1

My visit was wonderful the dentist was very kind, he was concerned that I was comfortable as he was doing my procedure . I am very impressed. Also, when Lila did my cleaning she was very professional, kind, and considerate of my comfort. We shared many things about our lives. I would recommend her to everyone.

Ze
Review №2

The staff at bridgeton are very accommodating and extremely patient for people who arrive late for a first appointment (they will wait for you to give insurance, lol me). Very very very nice people who are willing to help you if you have any disabilities, they will always be willing to accept anyone with open arms of compassion and kindness.

Be
Review №3

My entire experience was phenomenal! From the check in process to receiving discharge instructions, I definitely received exceptional care. Although the entire team was amazing, I would like to personally shout out Leila (hygienist). I hadn’t received any dental work in over ten years and her patience is unmatched. She was willing to explain step by step processes, she was extremely informative, and definitely made me as comfortable as possible. Not once did I feel judged nor rushed. She’s an angel and THE reason I will remain consistent with this particular location. I couldn’t thank them enough and am beyond grateful to have such an AMAZING team providing me care. Check them out, you won’t regret it!!!

Do
Review №4

I give aspen dental a 10 from the start of my first visit of a Antoinette, Sarah, Madeline and Alexis Thoroughly explaining the process of first exam and what they were going to do through the billing process. I felt as they will be with me all the way as Alexis offered to comfort me with my first visit as I am terrified of needles. If I could give a higher ranking Leila would rate a 20. This hygienist was passionate, kind, gave me reassurance the hold way through the deep cleaning, very responsive to my discomfort, and as she prayed for me I thank God for her and would trust her with all my teeth concerns. Aspen dental you have a gem

Sn
Review №5

Afraid of the dentist? These people are the reason why. They don’t listen to you. I told them REPEATEDLY I can’t take ibuprofen but they still prescribed it for me. That’s the only thing they gave me for the pain after pulling two teeth. The numbed my jaw by sticking needles in it WITHOUT numbing it first. They only care about the money 💰. My regular doctor thinks that they broke my jaw when pulling my teeth. They also like to do hidden charges so you finance through them and they make more money. Not to mention the fact that when I got there the office was closed for a meeting which turned out to be a sales rep in there talking and they made us wait outside in the 95° heat with no shade. DO NOT GO THERE

ma
Review №6

I want to personally acknowledge a dental hygienist (Leila). As most of you well know, a severe toothache can be excruciating. I experienced that kind of pain as I sought out some relief. Sometimes those who you are at the mercy of simply treat you as a person who just needs to deal with it. Well, Leila was quite the opposite. She was a calming voice. She talks in a very soft tone that reassures you that she is there to help. Perhaps to even make the pain go away or at least be more tolerable. I needed her to tell me that. We all want care givers to care about us. Thank you Leila for caring about me.

ca
Review №7

Most thorough dental exam Ive ever had. Very impressive. Really nice staff. Very pleasant experience.

Ad
Review №8

Everyone at Aspen Dental was very friendly and helpful. My hygienist, Madeline was Amazing. My teeth have never felt better.

Ca
Review №9

The gentleman that fixed my partial had the patience of a saint. Very caring, couldnt have asked for better service. Help at front desk not so much. Extremely slow and not at all friendly. There wasnt even a line but waited forever to pay my bill. Also when I originally called about an appointment was on hold after my first request for over 15 minutes and then the call was dropped. Called right back and the recording said they were closed. Had to call the next day to finally get an appointment.

na
Review №10

I have nothing but good things to say about my experience at the Bridgeton location of Aspen Dental. Alexis the dental assistant and Mrs Leila the dental hygienist was nothing but professional, caring and very thorough, they made me feel comfortable and explained everything to me to where I understood. Thanks for all your help ladies and please keep up the good work

Ri
Review №11

I had a crown put on here and it has come off three times in about two years. The crown has a hole in it, but rather than offer to fix it they just cemented the old crown back on (at my expense mind you). This is after waiting three weeks for my crown to come in and constantly having to glue my temporary crown on myself just to find out my permanent crown wouldnt fit. So I had to wait another three weeks for a different one. I have also had two other dentists tell me that the tooth underneath was never prepared right in the first place and thats why it keeps coming off.

An
Review №12

I scheduled an appointment for an emergency tooth pain and absence, they got me in right away. Their office had a very calm and welcoming atmosphere and the exam rooms were very clean. My dental assistant was awesome, and very sweet, we even shared the same name, Angelic, and her presents just gave off a calm, relaxed, and friendly vibe. My dr was Dr. Maya, she was very sweet and very informative in letting me know what was going on and what was the best treatment I needed for my dental health. All and all, I have a great experience at Aspen Dental, and would recommend them to family and friends.

Ka
Review №13

Everyone was very professional. They made me comfortable regarding an uncomfortable matter, Matters of the Mouth. Im looking forward to a brighter smile 😁 Thanks...

Ti
Review №14

My mother, Leila is very warm and gentle. She treats every patient as a friend she wants the best for everyone. She doesn’t rush through procedures and this is just one reason she is the best!!!I also saw Dr. Abaji. He was genuinely concerned about my opinions and any questions I had. Thank you so much Doc!!Dr. Green introduced himself to me as Chris. He is so down to earth and is definitely fit for the career path he chose. This trait is hard to find in doctors so thank you to all the staff including Angelic. She’s the best at what she does. Quick, informing and caring are the words is use to describe her!! And last but not the front desk is so welcoming. They answered all my questions didn’t make wait!!! I love it here thank you Aspen!!!!!

Ma
Review №15

Very happy with this place, they were able to get me in the same day and tooth filled the next day. Fee waived for new patient initial check up and imaging without insurance. Great speedy service!

An
Review №16

Great experience! Alexis was fantastic! She get me back so quickly, so warm and welcoming! She went through every detail with me and made me feel comfortable. The hygienist Madeline, was wonderful she answered all of my questions, and walked me through every step she was doing. And Doctor tuan was absolutely awesome. He answered all my questions, and helped me understand exactly what i needed and didnt. And the office managers paige and alexis helped me with payment and setting up a date to get things done as soon as possible! Keep up this same service and ill be here along time!

Co
Review №17

The best decision I made☺️. I was refer by someone who a patient there. Definitely will be referring people here.

Pr
Review №18

Aspen Dental on St. Charles Rock Road is a Friendly oriented and professional place to visit. Their honesty on team oriented presentation was spot on. When it come to talk about the cost of the work I needed to have, the office was spot on with professionalism. I truly trust their judgement all around.

Ca
Review №19

Made an appt. for a teeth cleaning. New patient. I can in 15 min. early like they asked. Had already filled out my paperwork on-line. That part went fine. Waited 20 minutes in the waiting room! Finally, called back to the chair. Waited another 20 min. Started to leave and was stopped by the tech. She did my x-rays and panoramic view (that took 20 min.) Went back to the chair! Sat and waited with the tech will she asked me questions.Some person came in and then walked right back out. Ask the tech whats going on - Im here for a cleaning. Oh no, she says you need to see the hygienist next, then then the dentist will come in, and then youll see the financial person! Nope, I said I just want a cleaning dont need to speak to the financial person. She said did you see the person that walked in here, shes the hygienist, she said you need deep cleaning I said no I just want a cleaning, she said we cant just give you a cleaning. I said, Im leaving. She told me that if another dentist was to just give me a cleaning they could get charged with malpractice. WOW... I left, wont be back ever. Found out later that several people have had the same exact experience with them.

Me
Review №20

My son and I were both seen at the Bridgeton location yesterday for our check-ups. Antoinette at the front desk was very friendly and welcoming. Leila took my 12 year old back for his x-rays and cleaning. Usually he doesnt like going to the dentist but he had no complaints this time. He had a loose tooth that Dr. Tuan was able to convince him to let him pull out. That poor tooth was barely hanging on and afterwards Dominic said it didnt even hurt : ) I was seen by Angelic who explained every step of the process. She was able to take all the various x-rays of my small mouth easily. Leila was very thorough going over each and every tooth in my mouth and explained the process in detail as well. Dr. Tuan was very friendly. Overall, we both had a great experience at this location with all the amazing staff involved.

Ma
Review №21

EXTREMELY SATISFIED WITH THE QUALITY AND LEVEL OF SERVICE I RECEIVED . LEILA IS THE DENTAL TECHNICIAN THAT ATTENDS TO MY DENTAL CARE NEEDS. HER DEGREE OF EXPERTISE AND DENTAL KNOWLEDGE IS JUST AMAZING TO ME. I HAVE LEARNED SO MUCH ABOUT PROPER DENTAL HYGIENE AND TOOTH CARE FROM THE INSTRUCTIONS AND HANDS ON TECHNIQUES SHE HAS DEMONSTRATED TO ME.THANKS LEILA, YOU MAKE TAKING CARE OF MY TEETH MORE OF A JOY RATHER THAN THE INCONVENIENCE I USED TO PERCEIVE IT TO BE. THE OFFICE NEEDS MORE TECHS LIKE YOU.

Wh
Review №22

I will begin by saying I had my remaining teeth removed via surgery from an oral surgeon in Dec. 2019. Over the course of 2020 I had 3 further surgeries removing tissue from the roof of my mouth to make a place for a denture plate to go. My oral surgeon finally recommended I go see a dentist to determine if I would be able to get dentures now. I visited Aspen Dental in Bridgeton MO on 3/15/21 where the dentist and lab tech informed me I would be able to get a denture that would have suction and not need adhesive. My appointment to have a plaster mold taken was on 3/22/21. I arrived on time. My payment of almost $2k was taken, first of all of course. Im taken to the exam room where the woman taking the mold without warning or instruction or anything begins trying to jam in a mouth guard that is too big for my mouth. She says she doesnt have the one that is the right size and continues trying to make do with the too big one she has. She is standing behind me with her right arm around me in a headlock trying to force the mold further into my mouth. She finishes and takes the mold out of the room, comes back in and says the mold needs to be retaken. Then a dentist, NOT the dentist that I saw the previous week, comes in and examines my mouth, tells me I will only be able to have a denture that needs adhesive, or I will need surgery. I explain to him that I tell him Ive already had surgery and he needs to contact my oral surgeon to confirm information and the best course of action. I have to tell him 3 times to contact my oral surgeon before they finally take his business card information from me. At this point Im having second thoughts obviously, so I ask to speak to the girl who was helping with my treatment plan. Im told shes busy and Im put into a recovery room to wait. Im left there and forgotten about for OVER AN HOUR before I get fed up and poke my head out to speak to someone. I see the dentist that I DID speak to a week ago who recognizes me and says Whats going on? No ones told me anything I tell him I need to speak to the girl about my treatment plan, to which he immediately shows me to her where shes not busy at all. At this point Im done and I just want a refund where they inform me about the 90 day money back guarantee for the dentures. The dentist who I did see a week ago who is better informed of my situation takes me into another exam room where he actually does have the correct size mouth guard and easily, comfortably takes a mold. He explains to me we would be able to make a denture that would have suction made out of a special material. That all sounds great but my treatment has been thoroughly unacceptable. I go back to the girl and tell her this place is a hot mess and no one is communicating with anyone and I want a refund and leave.

Je
Review №23

The staff and dentists at Aspen Dental in Bridgeton are very professional and patient=oriented. I have been impressed how they take care of your dental needs.

Ro
Review №24

Very friendly and professional! After searching for a dentist that will help me and work with me financially, I found who I was looking for! They are so willing to make this happen for me! The office staff is just as good as the dental team themselves! 👍

El
Review №25

Staff was compassionate and knowledgeable. Procedure was fast but did not feel rushed. Doctors explained every step before it was done. I liked that. I like to know what’s going on. I have a few more visits that has to be done but I am confident that my outcome will be great

Je
Review №26

My experience at Aspen dental was phenomenal the staff the place very acceptable I would recommend it to anyone

De
Review №27

Ive had nothing but great experiences here. All of the staff are kind, knowledgeable and very positive. Shout out to Leila for providing me with really good information about dental health and keeping my teeth and gums healthy

La
Review №28

It was a very good visit staff was kind and friendly the service was fast and professional a great experience looking forward to the next visit

ma
Review №29

Everyone was very nice and professional! From Checking in with Tia and then meeting with my dental assistant Angelic who was very sweet and gentle! Then to my doctor Dr. Tuan who has his work cut out on me!!

An
Review №30

The messed up my filling and now I need a root canal and made up a reason to hold me liable for the cost I will not recommend anyone go here. Do your research first and see they have a class action law suit against aspen them

De
Review №31

I am so grateful for coming in today. I had Leila, clean my teeth. She has the most amazing energy. We talked about popcorn, since she found a popcorn shell in my tooth. She was very gentle during the cleaning and the water temperature was not freezing cold. She is superb, I am actually shocked of the care she gave today. I bet whoever is reading thisbis ready for her to clean your teeth. So make sure you book an appt with her. I look forward to seeing her again. I love the ambience with the plants and the candles. Thanks Aspen, because she is exceptional in her care and love for her patients.

ma
Review №32

Everyone at Aspen Dental was very professional. They explained everything they were doing to me. I would highly recommend Aspen Dental.

Ma
Review №33

Everyone was super nice and friendly especially Leila the hygienist

Pa
Review №34

TL/DR: They do good work, but will try to sell you on stuff you dont need. They arent always honest about what your insurance will actually cover. If you go here, be prepared to advocate for yourself, consider getting a second opinion, and know what your insurance will cover before agreeing to anything.My wife and I have been going to Aspen Dental for a while because theyre close, pretty reasonably priced, and can get us an appointment pretty quickly. Unfortunately, they usually try to push extras on us. One time, they told my wife theu were offering a service that we wouldnt have to pay out of pocket, only to receive a bill for it shortly after.My most recent visit, they took one look at my swollen cheek and said I needed teeth removed. They hadnt gotten x-rays or done any tests, but were absolutely certain an extraction was necessary. After getting x-rays and poking me teeth, the dentist begrudgingly admitted that he couldnt do the extraction, himself. He told me he intended to do it, but didnt think he wouldnt be able to the way my teeth are. He eventually wrote me a referral for an oral surgeon, but admitted that the teeth in question were healthy. That makes me think he was trying to perform unnecessary surgery to increase profits. I eventually convinced him to prescribe me antibiotics for the infection he admitted that I had, but that was awhole hassle, too. On top of all of that, his bedside manner was dreadful.

Jo
Review №35

Leila was amazing, Has great communication and really Professional. I recommend her for anyone looking to start coming to Aspen

Ba
Review №36

I went in for a deep cleaning. I hadnt been to a dentist for a while. I think some people are a little apprehensive about going to the dentist, because of Covid. I didnt have a long wait to be seen. My person was Leila. She explained what she was going to do, and how long it would take. It actually didnt take as long. She was very gentle, and checked on me through out the procedure, to make sure I was ok. She was very professional and very good. I would recommend Aspen Dental and recommend Leila, cleaning or whatever dental procedure needed.Thank You / Aspen Dental.😃

Sh
Review №37

My first visit felt like home, all the staff is nice and very professional. Thanks to Kala the DA and Leila the hygienist.

Me
Review №38

The staff were friendly and I felt very comfortable the whole time. My DA, Florence was amazing (and deserves a raise). She helped keep me calm and relaxed and she is a big reason I will return to that location. Dr. Abaji was also kind and professional and I would highly recommended him.

bi
Review №39

I just had the besttttttt dentist appointment today with the hygienist Lelia. She made the appointment go by so smooth and she was super sweet and made me very comfortable throughout my entire time there. All of the other staff were friendly as well. I definitely would recommend this place you won’t regret coming here!

Ka
Review №40

Aspen dental is a great place! The staff is very polite and have happy attitudes. The Dentist and the assistants are very gentle and they get the work properly and professionally. I really appreciate the great customer service

Ka
Review №41

Usually I don’t have the best appointments but I met a dental hygienist her name is Leila S. She was wonderful! She made me feel welcomed, made my appointment fun & was the sweetest dental hygienist I have ever had. I recommend making your future appointments with her for a great experience. 😊

El
Review №42

From start to finish, I had an excellent experience. EVERYONE is soo nice, and explains everything.

Jo
Review №43

Everyone was very friendly and professional. I was at ease because of the calming atmosphere. Everything was explained with several options. I was very impressed.

Jo
Review №44

Glad I chose to come here after not having a dentist for some time, very professional. My dental assistant Alexis especially showed out

Sh
Review №45

Upon arrival the waiting area is very clean and front desk was busy but efficient. I have serious dental procedures, but the staff explained very well my next steps and they were really understanding of my condition.

Tu
Review №46

My team was awesome from beginning to end. Alexis and Dr. Tuan made me feel good

Ka
Review №47

I would give them 4 but I sat around most of the time. I was there 2 hours just for an exam. I was seen for about 20 min total.

J.
Review №48

I had a fabulous experience at Aspen Dental Care. The staff was really caring and not judgmental about my issues. Dr. Tuan helped to arrest my nervous feelings. Everyone was professional and knowledgeable.

Ar
Review №49

Angelic was a fantastic dental assistant, she answered all the questions I had and had my X Rays done quickly.Leila was a great hygienist. She was very quick and efficient, which I believe speaks to her professionalism.Finally, Dr. Twan was fast, and knowledgeable about everything that needed to be done.Overall this was a wonderful experience and I recommend coming here if you are in need of any dental assistance.

Ly
Review №50

First visit went very well as new patient. Appt set up and reschedule as needed was easy. Customer service very professional. Bonus for diversity within office. Lots of communication throughout visit regarding service, insurance, costs for treatment, etc.. Hoping future visits go just as well! Only gave 4 stars because haven’t been treated yet.

Aa
Review №51

They did a wonderful job had 2 teeth pulled and the courtesy was mind blowing!!!

ch
Review №52

Dr. Chris and Ashley were amazing! I had flossed too aggressively and popped my crown off. The St. Peter’s office got me in quickly! The office visit was quick, great conversation and left a happy camper! Love Aspen Dental!

Ka
Review №53

Went as walk in, had broken tooth very painful. Appreciated and grateful they were able to squeeze me in, the staff is extremely helpful and nice. Didnt have any issues with them and will recommend to all!

Jo
Review №54

Worst experience with a dentist ever. Went it for a broken tooth/ abscess, left two hours later, STILL IN PAIN. Dentist focused on telling me that I need dentures instead of relieving the issue. Never ever use Aspen Dental.

Ch
Review №55

Dr.Abaji, my dental assistant Angelic, and lab tech Gale have been nothing but kind and helpful. So nice to have my smile back.

Ch
Review №56

I have been going to Aspen Dental for about 5 years now. I always received excellent service. All of the staff is great!

Ti
Review №57

While I have had a few issues with my crown, Aspen dental has had me come back in and done work on it for no extra charge. This last time I think they finally put it on perfectly. In the past it was a little off here and there but now it feels just like my own tooth. They also told me if it comes off again that they would redo the whole thing for no charge. Excellent service. I am happy to be a customer of Aspen Dental. Even when it isnt perfect they get it right.

Ka
Review №58

I love going to Aspen Dental, nice people very respectful and they always tell you what services you are getting and how much they cost before billing you. Quick, clean and satisfied

Le
Review №59

Aspen seems to be more like family they explain everything to you very clearly where you can understand, also they work with you to help you get the look that you are really looking for but the safest way to keep your mouth healthy. So yes Im going on a journey with Aspen.

Ce
Review №60

The visit was great except for the fact at the end of my visit I was told that my insurance didnt cover Aspen Dental which I was not happy with I should have been told my insurance didnt cover anything at the dental office before I even was seen this should be made clear to avoid any unnecessary bill payments to further patients...

Lu
Review №61

My experience, with Aspen Dental was great. I need some work done in mouth, that can be very expensive. The staff makes you feel comfortable and calm. I was given several options as far as prices for the dental work I need done. Everything worked out with their help, now I can have dental work done.

Ka
Review №62

The people who work here are great. They are patient with you. They tell you about everything they are doing.

Sy
Review №63

Great service from Leila at the Aspen Dental in Bridgeton. She is super friendly and creates a relaxing atmosphere for your dental services. The ambiance was amazing! I can’t wait for my next appointment!

Ru
Review №64

Best dental experience I have had in my 50 years. I felt very taken care of at every step. The staff was extremely professional, friendly and very knowledgeable. I would surely recommend.

Ni
Review №65

The dental hygienist was awesome, I want to say her name was Rhonda. The dentist that conducted the follow up was great as well. I didnt know what to expect for this location but they exceeded my expectations. 👍🏾

su
Review №66

The staff is excellent and very fast, i had a bad tooth issue yesterday and they got me in within a couple hours and they really listen to the patient, i didnt feel a thing and i was in and out fast. Thank you aspen dental for a great experience and I will definitely recommend your services.

Ad
Review №67

The dentist process was painless and he did it a short time everyone was very courteous.

Ri
Review №68

Leila is awesome. She took very good care of me ! Made sure I was pain FREE !!!!💪🏽💪🏽💪🏽

Ja
Review №69

I had such a great experience at this office! I went in to find a solution for 2 missing teeth. When I got there, I noticed the office is very clean and comfortable. the receptionist was very polite and I was seen immediately. the dental assistant was speedy fast with the xrays. she let me know what she was doing before she did it. she explained how my appointment would go so I was let left waiting without any answers. the dental hygienist was very knowledgeable and answered my questions and let me know how to keep up with my oral health to prevent infection or disease. she gave me a lot of tips to make sure I keep a healthy mouth. the dentist came in and took a look at my mouth and gave me a solution plan that I was very pleased with. when I spoke with kristi about my treatment plan and went over price she was very understanding and friendly. she made sure I didn’t leave there without a solution. I thank you guys so much! I look forward to coming back in.

My
Review №70

Aspen is always quick, friendly, and professional. They answer all questions with much knowledge and professionalism. I feel so comfortable and safe at this office. I always recommend Aspen!!!!

Te
Review №71

They were amazing and very friendly

Ch
Review №72

Everyone was very nice and pleasant , when we discussed my financial options the young lady went over and beyond to help , she even went as far as to contact me when I was on my home to advise me of more options . I definitely would recommend the office on St.Charles Rock Rd.

An
Review №73

Great cleaning hygienist was so great i almost fell asleep. And Great lab staff

Ti
Review №74

DO NOT GO TO ASPEN DENTAL FOR AN EMERGENCY! I made an appt for an emergency for the next day, so we were there almost 3 hours, and they didnt even do anything to the tooth that was causing the pain. All they did was x-rays & an exam, and refer us to an oral surgeon and an orthodontist to remove some braces brackets. The tooth was not impacted and did not need an oral surgeon. They made us another appt 2 weeks out to pull the tooth!! So, why did they make us an EMERGENCY appt then!? It was a total waste of time. I asked the lady at the discharge desk, WHY didnt you pull the tooth that is hurting him today in the 2 1/2 hours we were here? She said, B/c we didnt have time WHAT!? He sat back there in the room for 2 1/2 hours, and you didnt have 5 minutes to pull a tooth!?

Sa
Review №75

Wasnt what I expected. They called me and said I could come in early but then I ended up sitting in the waiting room for 45 min. By then it was almost my appointment time anyway. Then I was surprised by how many people you come in contact with. 3 different hands around my mouth, plus having to be close to the receptionist and the billing specialist. I also felt like they were trying to scare tactic me into a more expensive cleaning. Im going somewhere else to get a cleaning, this just isnt my jam especially with covid going on.

Mo
Review №76

My experience at Aspen Dental was very easy going like the dental assistant Erica made me feel comfortable and kinda fun too. There was no needles thank goodness but yeah overall the ppl at Aspen Dental were genuine😊

Ma
Review №77

My experience at Aspen Dental have been great! The staff is very friendly and engaging with patients. They make sure that you get the best care during and after procedures or just an initial visit. Dr. Herbst is a wonderful doctor and looks out for the best care that is needed for your teeth. In addition to achieving the prettiest smile that you deserve!

Di
Review №78

I was so happy when I left Aspen Dental. The service was 100%I LOVE this place.It helped me totally by me not having dental insurance.Trust me, I been telling everyone that I can.Everyone was responsible and respectfulThank you.

Ai
Review №79

This being my first emergency visit, I will say the entire experience was great. From the moment I walked in to the time I left the office. The entire staff was friendly and explained everything in great details. Went in with a cracked tooth and at no moment while they completed the x-ray and cleaning did I feel any pain. I do not like going to dentist but this was the very first time I felt so relaxed. I was very much impressed!!!!! Bridgeton office has my 5 stars.

He
Review №80

They are amazing. Very friendly, and they really try to help you and get you the best deal possible.

Dr
Review №81

Have been a patient for three years. Everyone there is nice. The office is clean and convenient and the cost is reasonable. However there was a change in policy and ownership last year. I have always gone once per year for my cleaning and check up. Yesterday they tell me if I don’t come every six months then I have to do one appointment for X-rays and consulting. Then come back another day for cleaning. They no longer do both at the same visit. Seems like a way to make sure they get two office visits per year from my insurance company. So I have made my last visit. There is absolutely no legitimate reason both a cleaning and X-rays can’t be done on the same visit. Very sad because I liked going there. But called three other offices today and all would do both in one visit even if I only go once per year.

Ed
Review №82

I was there a long time, with this being my first time and having a procedure done; I was told this was normal and the second visit would be much quicker. Everyone was very professional, explained everything and did a very good job. I was very pleased with my service and am looking forward to my next appointment.

T
Review №83

Our first time visit was prompt and the customer service desk manager was polite and even welcomed us in at the door, as we were early for the appt. The staff and the dentist were all pleasant and informative. No long waits and an in and out affordable appt, I couldn’t ask for anything more!

pa
Review №84

The staff was friendly and helpful. Had no insurance and two painful teeth that needed extracting. The dentist was very good and got them out quickly. Will work with you on cost and paying.

Od
Review №85

Everyone I encountered on my appointment day, Very Professional and nice. Excellent customer service my entire visit. Thank you Aspen Dental.

No
Review №86

Googled Aspen dental tooth extraction prices and wanted to make sure that this location would abide by them, the person that answered the phone was adamant that they couldnt even give me a price range without first getting me into a dentist chair.

Ba
Review №87

I had not been to a dentist for over 4+ years because I had some horrible experiences with visits. I was extremely nervous about going to the dentist but once there I found everyone was quite nice and put me at ease. Shelia, the dental assistant, was such a calming person and very caring and explained everything that she was doing and each step that was going to happen. Dr. Chris was very gentle and explain the whole process that needed to be done and took time to answer all questions. I was then taken to Will to explained all the financial parts of what the cost would be and what the insurance would pay and my part. He was very caring. He set-up my follow-up appointments so I did not have to go and wait in a different office for someone else. I was very impressed with how efficient the staff was and I highly recommend Aspen Dental to everyone. Again, I cannot say enough about Shelia and Will, these two individuals are quite outstanding and I hope that they are commended for their service to patients at Aspen.

De
Review №88

The check in was great. She was friendly and professional. When the cost was explained I understood with the way it was presented. My xrays were amazing. They had to take a lot but I was made as comfortable as possible. The dentist explained in terminology I could understand. I am excited to get this procedure started. Thank you aspen dental

Ca
Review №89

I was able to get in and get my tooth fixed on the spot. i didnt have to come back and make an appointment for later.

Do
Review №90

Very professional, reassuring,friendly, sincere person.felt very relaxed

Er
Review №91

Staff was professional and friendly

Ke
Review №92

Had an appointment scheduled for May 29. For some reason I thought the appointment was May 22 so I called and was told that my appt is the 29 but it’s going to be canceled because they are closing at 1 pm. I told them more than once that I have major tooth pain and a large hole in my tooth that I’ve been dealing with since March when I scheduled my first appt that got canceled. All I get is “I’m sorry. This location has an opening in two weeks.” So now I have to wait even longer AND TRAVEL?! I’m done dealing with Aspen. They clearly don’t care that I’m in pain.

Mi
Review №93

Overall, the experience was great; friendly staff and professional dentists. The rooms seemed clean and overall the office was well maintained.As per requested for a first visit, I arrived 15 minutes prior to my appointment time to fill out necessary paperwork. That actually only took about 5 minutes because I completed the majority online prior. I did not get called back for 1 hour, about 45 minutes after my scheduled appointment time; thus the one star deduction. Also, the prices seems rather high, even with insurance. I do intended to return and would recommend them, as anyone can run late.

Da
Review №94

The staff was very knowledgeable and friendly. The picture-taking process of my teeth was difficult because the piece that went into my mouth was big/clunky, and quite uncomfortable. But as long as their prices are the best and/or most competitive-- I will continue to use them.

Es
Review №95

Madeline did a fantastic job! Thank you!

Ma
Review №96

Great experince.

Bi
Review №97

I am a new patient at Aspen Dental -----I love this place. Dr Chris istotally awesome. All of the staff is great and friendly. they always speak to you. During my mouth surgery, SHEILA. took care of me and she isgreat to work with.I sincerely recommend this dental office.

Re
Review №98

I came in to get my tooth looked at looking to get it extracted & the whole entire time they were up selling me services that I didn’t need. After all said and done they told me my procedure was going to cost over $4000 when I came in just to see if I can get a tooth pulled.They had me sit in there for two hours and didn’t help me with anything no pain meds no other surgical doctors I can go to nothing just two hours wasted

Ar
Review №99

Had surgery to prepare for implants. They put in the pins that would be used to snap the implants on. When I went back to have additional work, the time was so long in between that they were unable to locate the original pins. I had to endure being cut in various places while they try and locate the pins, with no success. Still waiting to hear from the doctor!!

De
Review №100

I had told the person making my appointment that I needed dentures adjustedI received an appointment the same weekI arrived 15 minutes before my appointment time to make sure all the paperwork was done before my appointment. 45 minutes after my scheduled appointment I asked receptionist when I would be called.At 1 hour after my scheduled appointment I was called . She stated I was there to get new dentures I explained again what I was there for. She then proceeds to tell me i have to be rescheduled as that was not what my appointment was scheduled for.I now have to wait 10days to get relief on having my dentures worked on.Im not happy at this time but will see how the new appointment goes.

Information
18 Photos
100 Comments
4.2 Rating
  • Address:12221 St Charles Rock Rd, Bridgeton, MO 63044, United States
  • Site:https://www.aspendental.com/dentist/mo/bridgeton/12221-st-charles-rock-rd?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=Bridgeton,MO-Bridge_MO-2134&utm_content=listing
  • Phone:+1 314-656-6615
Categories
  • Cosmetic dentist
  • Dentist
  • Denture care center
  • Emergency dental service
  • Pediatric dentist
Working hours
  • Monday:8am–6pm
  • Tuesday:9am–7pm
  • Wednesday:8am–1pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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