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eyecarecenter
275 E King St Suite A, Boone, NC 28607, United States
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An
Review №1

Every day the nurse ladies and workers eat right outside my window. I live in the apartments above. I hear everything they talk about and can even hear them through my noise cancelling AirPods. I’m a college student trying to have some quiet and get my work done. It’s annoying to hear middle aged ladies scream and laugh outside. You are grown and you don’t live here. I don’t need to know your personal business. Please stop thank you.

ca
Review №2

Honestly, I went in planning on switching eye doctors after my appointment was over. But the eye doctor is phenomenal. All the staff & Jessica have always been great, but the previous doctor really did not seem to care what she was doing.

Ju
Review №3

Image your glasses broke and your insurance wont pay for them again? Well, this place will refuse to provide you with YOUR eye exam just so you dont go out and buy glasses from a cheaper vendor. They will prefer you walking blind then allowing you to see YOUR results to buy an emergency cheaper pair at a chain store. Would not recommend.

Ma
Review №4

Narita, Dr. Johnson and Torrie were great… Awesome experience.

Ju
Review №5

They were on time, good attention. They help me with my problem

br
Review №6

Everyone was friendly and very helpful! Very clean and maintained cleaning the whole time there! No long waits, fast and easy process! Will definitely be back!

Ma
Review №7

Id not found an eye doctor yet after moving to the area, and I found this office on my insurance companys provider list. Well, the Boone office got me in within just two hours of my call, and luckily my worst fears about an infection or cataract of were wrong! :-) Wow, who knew clogged ducts could cause such problems? Anyway, everyone was lovely, efficient and professional, and I was able to pick up the products they recommended just down the road at CVS. THANKS for everything, and see you in June for my regular eye exam! HIGHLY RECOMMENDED

bl
Review №8

Very accommodating staff. The place is very clean and organized. Overall a great experience.

Jo
Review №9

I appreciate the efficiency of all the office staff. I thank Dr.Tatum for being on time. I was called back to an exam room before I even had a chance to sit down in the waiting room! That was truly awesome!!! The staff was pleasant and friendly! I thank Dr. Tatum for being thorough & cautious by having me return to the office in about a month for glaucoma testing. Many thanks to each of you for ALL you do to take care of our eyes! Keep up the great work, and know you are appreciated!!!

Ga
Review №10

Great service and a very professional staff.

Kr
Review №11

Thanks for the wonderful service! You ladies went above and beyond to make my experience wonderful! Such amazing ladies!

ma
Review №12

Everyone at the office was very polite and friendly. I enjoyed meeting everyone Id recommend it to everyone

Co
Review №13

By far one of the worst places to get appointments not to mention dr Sutton is no longer there. My daughters appointment has been cancelled by them twice now....and now her appointment will be a month and a half out now. Its RidiculousUpdate I emailed you and never got back to me. Ive found another place for my daughter and us to go to

An
Review №14

They were really great and they are willing to take time and help you find just the right fit and style for your face...I loved this

Je
Review №15

This place is amazing!!! They are probably some of the nicest, most efficient people to work with, and I highly recommend them.

Br
Review №16

Everyone is extremely professional. I would highly recommend these folks to anyone needing contacts or eyeglasses. Theyre very efficient at what they do. Special thanks to all your staff. Especially special thanks to Chris.

h
Review №17

10/10! Excellent job, everyone was so quick, kind, and thoughtful. Thanks for your alls help!

An
Review №18

This was my first time here and everything went perfectly. The doctor and all staff were very friendly and professional. I have been looking for a good place to go for my Eyecare needs for a long time. I have decided this is it!!

Cr
Review №19

Very professional staff. Nice facility. Dr Sutton was great!

ML
Review №20

Upon entering the office, I was immediately greeting with a smile and, “May I help you?”. My examiner describes the procedures that I can understand. She was was cheerful and what I feel as very efficient. Dr Tatum came in with a smile and handshake. Brief “get to know me” and started with the Q&A. She maintains a good report with the examination. Selecting glasses was easy enough. Erik offered assistance that didn’t come across as a used car salesman. Overall the experience was such that I will highly recommend from every aspect of the practice.

Sh
Review №21

Kind, professional, caring. Very up to date. All you’d want at an eye care center!

Ma
Review №22

The staff was very professional, the provider was very efficient and answered all my questions. I also was impressed with the process and equipment used to test, diagnose and prescribe for me!

or
Review №23

Extremely professional and friendly! Spent a good bit of time helping me find the best frame and best deal.

Cr
Review №24

Great staff! Great visit! Dr. Sutton is awesome could not ask for a better Doctor. If you need an eye Dr. this is your place!

Ma
Review №25

Ive been a patient of Dr. Suttons since I was 11 years old and now my children are too. I have never had a bad experience in the 28 years that I have been coming here for eye care. Dr. Sutton is very nice and he takes time to talk with you about your eye exam and the vision correction options available. The staff are always pleasant and helpful. Whenever any of my kids have needed their glasses repaired, all I had to do was drop by the office. No need to call ahead. Its fast and easy. Im very happy with the care that my children and I receive here.

Ne
Review №26

Love the office decorations. Both doctors are well cultured, which makes for great conversations. Everyone on the staff was polite and attentive

Ro
Review №27

Excellent team. Dr. Sutton has provided professional eye care service to our HighCountry for years and years. They have a wonderful reputation, cover all the bases and are affordable. That is why I rate them with 5 STARS!

Ka
Review №28

Dr. Sutton and his staff are amazing to work with. They treat you just like family, and I mean that in a good way! ;) Dr. Sutton is kind and caring and makes sure you know what is going on. I love that I can walk in anytime to have my glasses adjusted. Thank you for taking such great care of my familys eyes!

Mi
Review №29

I recommend this place 100% . The staff are awesome. I was so pleased with everything I love my new glasses.Even my friends and family love family eye Care center.

Au
Review №30

Great experience overall. Friendly and customer driven staff. Knowledgeable physician. Seemed to care about me first and business second.

La
Review №31

The staff at the the call center were extremely nice and were able to schedule me an appointment for the same week. However life happens and I was running late so I called ahead. The lady I talked with said it was okay as long as I was no more than 15 minutes late because that was their late policy. I ended up around 8-10 minutes late and they refused to see me saying that their late policy was 10 minutes. We went back and forth about whether or not they would see me. I felt like they should honor the time they told me but they refused. The manger that I talked to was extremely rude and condescending and one of the receptionist kept rolling her eyes at me the whole time. The guy that I am pretty sure was new who was the only one who was nice and helpful. Needless to say I will not be coming back and have taken my business elsewhere.

Ky
Review №32

Dr. Tatum was excellent, very informative and helpful. Great selection of eyeglasses as wel . Chris at the front helped a ton too!

Ju
Review №33

We have been overly satisfied with the service, professionalism, and relationship of Dr Tatum and staff. You all are an excellent representation of the friendly High Country community and we love having you as our eye care office.

La
Review №34

Everyone was so great, and it seemed like such a happy place to work. I highly recommend Family Eye Care Center!

Ja
Review №35

Friendly..very thorough..caring..thank you!

Ga
Review №36

I saw Dr. Brinkley today and 6 months ago. She is wonderful. Dr. Brinkley is kind, thorough, and explained everything very clearly and on an easy-to-understand level. She was happy to spend as much time with me explaining as needed, but did not keep me longer than necessary. The receptionist, Kimberlee, is always friendly, professional, and genuinely concerned with how each patients experience goes. Both Kimberlee and Dr. Brinkley engaged me in natural conversation throughout my time at the office and the experience was extremely pleasant and enjoyable. I did not have to wait very long at all to be called back to the exam room. This office is professional, yet friendly. I highly recommend them to you, as do all of my family members. :)

Te
Review №37

Dr. Sutton is always so thorough. He also takes the time to explain everything thats going on in your present situation and your future situations. His staff is also very helpful and friendly.

Am
Review №38

The entire staff was very nice and helpful. My husband and I really like his doctor.

Da
Review №39

We just moved to the area and everyone at the office was so kind and helpful! The technology used during the exam was very impressive!

Ja
Review №40

Constant itching around the opening of the artificial tear duct has been eliminated by Dr Suttons solution. And he gave good advice about my double vision. Hes just very professional and caring.

Li
Review №41

I was visiting from out of town and needed my glasses repaired. It was not an easy repair, as Id lost a screw for the temple piece - and also broken off a bit of plastic on the front piece, making it harder to tighten the temple, as there was no corresponding piece in which to screw it. I was helped promptly, and the woman who assisted me somehow managed to insert a screw that caught. It wont last forever, but it got me on my way - and she would not accept any money for her time and work.

Sa
Review №42

These folks are the greatest! My family has visited their practice for many years. Excellent services and people. Recommend them to any and all.

Mi
Review №43

The staff there are great and I love the eye doctor she takes time to talk to you and listen to what is going on with your eyes and she tells you what the best option is then she has you come back in after 2 weeks to see if it is working.

Ri
Review №44

I had a few eye problems and they did every single eye exam to rule out EVERYTHING! I highly recommend coming here!

Gr
Review №45

Highly recommend Dr. Sutton and the Eye Care Center! A Definite 5 out of 5, they are great!

Be
Review №46

Love the layout and friendly staff and very short wait time!

Ev
Review №47

Wonderful service, had my prescription filled quickly, had all my questions answered, and learned a bit about eye health. The staff is charming and the experience was lovely, so I will certainly be recommending them.

Mi
Review №48

Excellent care. The whole staff is relaxed, funny and very easy to communicate with.

Ru
Review №49

Wife tore contact lens while we were visiting on vacation. Replaced lens with a smile. Very nice people.

Da
Review №50

We were on vacation and my frames broke. They fix them in a short time. Great service

Ro
Review №51

Never Again. Over 1.5 hours spent to be told they dont know what prescription is and want my old one to compare......... And come up with something 🙄. Eyes dilated and sent out of the office without protection on a sunny day. Never absolutely Never have I experienced such a day

Co
Review №52

Very friendly and helpful staff, I love the Eye Care Center..

ap
Review №53

Wonderful friendly caring staff.

Information
12 Photos
53 Comments
4.8 Rating
  • Address:275 E King St Suite A, Boone, NC 28607, United States
  • Site:https://www.eyecarecenter.com/locations/nc/boone/?utm_campaign=gmb-website&utm_medium=organic&utm_source=google
  • Phone:+1 828-265-2020
Categories
  • Eye care center
  • Optician
  • Optometrist
Working hours
  • Monday:8:30am–2pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–6pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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