Doctors visit was great. I really appreciated the insight from him. It was after that where things are not what they seem. Was quoted and shown glasses that definitely were not what I received. The initial pair is probably the worst pair of glasses I have ever had. They were scratched up within a few weeks. Lasted with them as long as I could before they were in pretty bad shape.My last pair of glasses from a place in Ankeny lasted me over 4 years before they were in the condition these were. When I called to check on a warranty the lady on the phone kept talking over me telling me not to scratch my eye under my glasses, which I never have ever done. I always remove them. I dont even think it has been a month there are scratches on these already. There is definitely not or ever was scratch protection on these.Order with caution, check your receipt and make sure what you were shown is what you get in the end.

The Staff is friendly and extremely helpful and make your visit a fantastic experience! They do all they can to support you with the most from your insurance and also have a huge inventory of frames and options that others don’t have. We drive an hour to go here because they make us feel so welcome! Highly recommend Boone Vision!!

Always friendly and willing to help. Very thorough with the examination and explains the processes. Greet you with a smile. Love supporting small town business.

The staff at Boone Vision is truly amazing, you can tell they really care about their customers happiness. The staff truly wants what’s best for your eyes, and if you ever have any problems with your glasses they are always willing to help solve the problem. I used to were contacts 24/7 until Susan got me my first actual pair of nice glasses (Gucci’s to be exact), I’ve never gone back to contacts since. I currently have 10 pairs (most eyeglasses and a couple prescription sunglasses) that I alternate with outfits. Whenever someone compliments my glasses or ask me where I got them I never hesitate to tell them I shop at Boone Vision Center. I will never shop anywhere else then Boone Vision and I’ll never let anyone adjust my glasses other then the staff their.

Boone Vision is still the only place i will get glasses, the service there is flawless in professionalism and friendly service. 7 years i have never had a issue.

Everyone was so friendly. I appreciate the time and care I received while choosing my new glasses. They offered great advice to make sure that I would get the right fit and frame.

Diane Nichlos was very helpful. I like that I was allowed to look without someone helicoptering over me, showing me frames I had no interest in. That is just me, but the opportunity to shop and try on at my own pace was a big selling point. Thank you.

Dr. Rolfes is very sociable and kind, have always had good service there!

After an eye injury, I received excellent care.

Great staff to get the best frames selected and superbly fit, thanks 😊

Friendly,efficient,knowledgeable. Great job!

This place hands down is not your typical vision center... they continue to amaze me and I recommend them to anyone whos asking! They explain insurance coverages(whats covered/whats not). Every other place I have been to left me with the worst possible feeling since I always get a $200 bill for everything after already paying at the office.

Made things quick and simple

Insurance required for me to switch from my prior eye Dr. The staff are always smiling when I visit and Dr. Casey Roelfs is warm and remembers the little things so my visit is comfortable for me.

As always very courteous professional quality service. Thank You

Susan was able to help me with my frame problem right away.

Very friendly staff and explained what my insurance would cover.

Great staff and doctors!

Love the service