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Blaine Family Eye Care
10995 Club W Pkwy NE #100, Blaine, MN 55449, United States
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Ne
Review №1

Had my first visit yesterday after moving to the area. This is the only place I will go for years. Ive been going to a variety of eye doctors since I was toddler and this was by far the best experience yesterday. Little to no wait time, and everyone was very friendly. I really enjoyed how thorough and comprehensive the exam was using new technology that made the visit more enjoyable (no more dilating). Dr. Kelly was great.

Ri
Review №2

Competent professionals and friendly staff. Helped me to understand my diagnosis in laymans terms to make a better informed decision. Oh. And I love my new glasses. I bought 3 pairs. Everyday use, office / laptop use and polarized shades.

Da
Review №3

Always a great experience here. Very thorough and complete. Dr. Kelly is very down to earth and friendly.

La
Review №4

Fantastic experience. I haven’t had an eye exam since pre-covid…well, actually in about three years. I didn’t know what to expect. Add to that I found out my 11 yr old needed glasses. We went together and both had a wonderful experience. Yea, yea…there was masks and a little sanitizer (sigh), but that’s the “new normal” now right?We were greeted with smiles and welcomes. The Dr. was wonderful and treated my son and I with kindness and respect. He explained everything easily to us from our eye scans to prescriptions. Then the nice gal that helped us pick out frames was beyond awesome. She made both my son and I feel special. Her first picks were spot on. She also noticed things I would never have thought of when fitting frames. My son was nervous about being nerdy, being a first time glasses wearer…after her kindness and help, he’s super excited and can’t wait for our glasses to be picked up!!Like I said, I was last here about three years ago. I read some YELP reviews and was nervous that maybe things had changed over covid and the years…however my experience was 6/5 stars. Highly recommend and I hope your experience is as nice as mine was.

La
Review №5

Kelly and Kristi were so much help in finding my next pair of glasses, I love the style! It was comfortable, inviting space and so clean! Thank you! I am bringing my entire family there now.

Co
Review №6

Blaine Family Eye Care offers a great experience from start to finish. The entire staff is super friendly and provide phenomenal customer service. Their attention to detail assures you that you will get high quality glasses every time. My significant other and I are happy repeat customers.

Se
Review №7

Friendly and professional staff. Dr Binfet was so thorough and answered all of my questions. Highly recommend!

An
Review №8

For 41 years Ive had perfect vision. Lately Id experienced some unusual changes when reading. First I went to vision works, in the mall-it wasnt a good experience and after the exam I was told I needed bifocals and that I had an astigmatism. The glasses were going to cost about $700.I decided I needed a second opinion and found Blaine family eye care online. This was a far superior experience. I actually talked to the doctor (it wasnt virtual) and he explained that there is a tiny astigmatism but nothing needing correction at this time. I found out that Im not nearsighted and am ever so slightly farsighted. He suggested I start with a pair of +.75 cheaters if Id like. They didnt try to sell me stuff I didnt need and I found my doc and clinic- everyone was very pleasant and helpful!

Be
Review №9

I have been going to Blaine Family Eye Care for a few years. When we moved North-East, I sought a different clinic closer to home ... However Ive since returned to Blaine. Its WORTH every minute of the drive AND any out of pocket cost! The team is always so professional, friendly, polite, and work quickly too. Their COVID precautions are also exceptional - they are set up very well to handle their patients safely during these challenging times. Im forever grateful for this clinic and will not be going anywhere else as long as we live in MN!

Me
Review №10

I had my first eye appointment in probably a decade at Blaine Family Eye Care. From making the appointment through ordering glasses the process was quick, professional, and well managed with Covid. I loved picking out glasses with Tish, she was great! I looked around at glasses other places, but Blaine Family had the best selection and I ultimately ordered through them! I recommend Blaine Family Eye Care with confidence!

Sp
Review №11

Dr. Rodney was very friendly, nice, and knowledgeable! Facility was clean and covid-conscious. Cute Staff was incredibly helpful between helping find new frames and explaining the billing break down.

C
Review №12

On October 15, 2020 I decided on Blaine Family Eye Care based on reviews alone for my eye exam. Im glad I did! They follow Covid-19 protocols for each of their patients (hand washing, cleaning after each patient, face masks, etc.). Dr. Kelly was great, personable, and professional. Kelly helped me pick the perfect frames since I was not able to take someone along with me for the visit (personal reasons). Although I was told 21 business days for my glasses to be ready, I was pleasantly surprised to have been notified less than a week later that they were ready! Kelly helped me with the fitting, and I was on my way. Unfortunately, they did not work for me after a few days of wearing them. I was recommended a new digital lens feature that my eyes refused to get used to. Blaine Family Eye Care was able to fit me in for a new eye exam within a few days of notifying them of my issue. After correcting my eye prescription without the new feature, I received my new lenses a couple of weeks later. Alex helped with the fitting to ensure they fit properly. They turned out perfect! I will not go anywhere else after going to Blaine Family Eye Care. Thank you!

Em
Review №13

I love Blaine Family Eye Care! I’ve been going to the eye doctor for 20 years and they are the first Clinic I’ve felt truly cared for and do a comprehensive eye check. I’ve had those mall Clinic doctors misdiagnose me and all sorts of issues, but this clinic is awesome! I recommend to anyone needing Eye care. The precautions they are taking during the pandemic are top notch!

Ch
Review №14

I am really impressed with Blaine Family Eye Care!! Awesome staff and excellent procedures during COVID. I really appreciated the honest, specific feedback as I tried on various frames...and the patience of the clinic, as it took me a long time to figure out which frames I wanted (narrowed down between two excellent choices). They helped me find ones that are a perfect fit- I cannot wait until they are ready to pick up! Great experience all around.

Ma
Review №15

Always an enjoyable experience! They keep up on new technology and always have a great frame selection.

R
Review №16

Very friendly and informative customer service experience. Highly recommend.

Jo
Review №17

Excellent staff !! Our entire family has been going to Blaine Family Eye Care for years now, and every time we go there, its an excellent experience and they go above and beyond to make sure you are well taken care of !!!

Pa
Review №18

I went to Blaine Family Eye Care to get an eye examine and got stuck with the rudist optician. He spent very little time with me snd needs a personality overhaul. But the best was when I received my new glasses in the mail. I opened the box they came in only to find broken frames, the lens was just sitting next to the frames not even attached. A screw was apparently missing that holds the lens in place. So this is what you get from Blane Family Eye Care. Poor service and broken frames.

Ma
Review №19

The staff is extremely helpful with explaining our insurance benefits as well as going over various options with contacts and eye glasses. They also stay up to date with the latest technology to check for eye health and proper vision.

sh
Review №20

I went to wrong place but they fit me in. Love the staff. They took a lot of time finding perfect pair for me. I will stay with them.

Qu
Review №21

Hands down the best experience getting glasses I’ve ever had. I’d you get the chance, make sure you work with Alex! She is extremely professional and will make sure you leave looking great.

Re
Review №22

The doctors and staff at Blaine Family Eye Care are the best! They are professional, skilled and very friendly. I am confident in the care and service they provide every time. I would (and more importantly, have) recommend(ed) Blaine Family Eye Care to friends and coworkers.

Ad
Review №23

If you are looking for professional staff, on-trend frames and, (most importantly) high quality lenses, this is it.

Ca
Review №24

Great experience. My father doesn’t speak English and I went to translate and the amount of kindness & respect he got from the Dr. and Staff was amazing. Usually I go to a place and the staff is uncomfortable to talk to my dad because they can’t understand him and they would only talk to me and act like he’s not there. At Blaine Family Eye Clinic they directly spoke to him, made sure he understood and made him feel human. I was in the background witnessing how they treated him and my heart was so happy because I’m so used to staff rolling their eyes at him or using an annoyed tone of voice when they talk to him. The front desk lady with red hair was so sweet, kind and bubbly and the doctor was kind and professional as well!

Da
Review №25

Staff was wonderful. I am in a currently in a wheelchair, there was room for me move around without worrying about hitting something.

Ka
Review №26

Everyone is always so friendly and kind. They take all the time you need to get your questions answered and to help you pick out just the right glasses.

Ab
Review №27

I have been going to Blaine Family Eye Care since 2007. The opticians have taken good care of me every time. Kara is one of the opticians. She goes above and beyond to ensure that the clients have a pleasant experience. She is very knowledgeable. She will help you find the best frame that suits your needs. I highly recommend this place. If you see Kara when you go there, tell her that I said hello.

Ch
Review №28

Great informative optometrist on the visit with my 5 year old. He was patient and great with my boy. Highly recommend.

Ja
Review №29

Great experience and very professional and knowledgeable staff. Great and very current selection of glasses frames. Would recommend this practice to anyone!

Lo
Review №30

I have been going here for years. Friendly and thorough. I was very impressed with how fast I received my glasses and they have a great selection of eyewear.

Ro
Review №31

I was referred to Blaine Family Eye Care by a friend. We both have had phenomenal experiences with great staff and a huge eye glass selection. Thankfully, I was working with Kara who took some time to get to know me and help me narrow down my search for prescription sunglasses. I wear both contacts and glasses and I am excited to wear my new sunglasses this summer( they are more adorable than my regular sunnies)! Bonus: They have great hours, so I am able to stop by after work.

Me
Review №32

I stepped into the Blaine Family Eye clinic with my daughter and was immediately in awe of their selection of eye glasses. Although I was not in the market for glasses at that time, I tried on a few and found a perfect pair. They took the time to help me and then write down the ID# on their business card. When it was my time for a new pair of glasses, I took in this ID# and they special ordered them for me. They also assisted in helping me select the perfect sun glasses. Their service, patience and attention to every detail was amazing. Staff is highly knowledgeable of the latest trends and advances in treatments and lenses. I would highly recommend their services to anyone in the market for lenses.

Ro
Review №33

Very friendly and professional service.

Ju
Review №34

Very professional and personal service that is hard to find.Just picked up my 4th pair of glasses in three years. Every six months my husband and I come in for an eye exam with the great doctors. When choosing a pair of glasses and frames with the help of Kara, Dan or Brian the service has always been outstanding, they have offered professional advice and recommendations that is always welcomed and appreciated. The use of the new state of the art equipment and technology makes the process and results of the prescription spot on, we have always been highly satisfied.This time my husband picked up an additional pair of prescription sunglasses just for driving.We would highly recommend Blaine Family Eye Care, I know well be back.

Ma
Review №35

Wow, what a great staff they have at Blaine Family Eye Care! They are extremely helpful and make you very comfortable. When it comes to selecting eyewear, Im kind of picky. The staff understood precisely what I wanted and provided me a phenomenal selection to choose from.When it comes to my eyes, there is no messing around. This place has the most up to date and state of the art technology to make sure they are checking your eyes thoroughly!Id highly recommend Blaine Family Eye Care!

Na
Review №36

Doctors have a great personality, enjoy going when i need to. I have purchased my last 3 pairs of glasses there, getting safetly glasses next week. Everyone is always friendly and helpful and never mind me bringing my kids with. Good hours, have a late day during the week which is great for working people (and weekend). Also amazing customer service AFTER purchase, bring in for any maintenance, adjustments, etc and always willing to help. Glad to give them my business.

Sa
Review №37

The staff at Blaine Family eye care is so nice and helpful! Roosevelt was so friendly and helped me figure out what glasses were best for me with my new insurance plan. Thanks for making my experience enjoyable!

Ed
Review №38

Excellent service and the upmost professionalism! The staff is extremely helpful and they are truly a joy to deal with. They have a fantastic selection of frames combined with the most up to date technology that is light years above the rest.Ive been to the other cheap, low budget, buy one get two free, add in the newspaper eye care places, but in the end it will cost you twice as much. Might as well start at the right place from the beginning, Blaine Family Eye Care is that place!

Er
Review №39

The staff is great and very helpful. They are honest on how frames look on you and they dont lead you to buy something that doesnt fit your look or personality. I also love the selection of frames they have. Definitely recommend going there.

St
Review №40

Quick service with friendly staff.Nice selection of eyewear.

Ju
Review №41

The service is very friendly, and they have a variety of glasses and sizes. I recommend 5/5!

Sa
Review №42

I have been coming here for a couple years now, and have never had a problem. They have been great with getting to know my needs and lifestyle to determine how to help me. Everyone was very friendly and passionate with my particular case; I have terrible eye sight and migraines, so getting the proper care and opinions has helped a great deal both physically and financially.I would whole-heartedly recommend them to anyone and will continue to go here for all my eye care concerns.

Wo
Review №43

Less than pleased, taking business elsewhere. I recently had an exam done. Doctor was great and had my hopes up. Next day I was informed my contacts were ready, little did I know it would be a week till I got them due to a training class I had no option of. Needless to say my glasses, old Rx, broke while at work and are much needed. They refused to expedite the process and wanted me to fix my glasses and still wait. Ill be taking business elsewhere after I physically have my contacts.

Be
Review №44

I was extremely happy with the service I got today from Dan, Brian and Kara. I am new to the world of glasses, so I had a lot of questions. All three staff members answered all my questions and took lots of time to help me decide which pair of glasses where best for me.Their knowledge,professionalism and best of all their patience with me will make me look forward to my next visit!I will definitely recommend this office to my friends and family.

Mi
Review №45

The eye doctor made my nervous son feel completely at ease and the appointment seemed to fly by quickly!

Ja
Review №46

Great patient-Doctor interaction (everything youd expect from a routine eye exam), but what made the experience great was the service I received at the counter. Great customer service with a smile and a sense of humor.

Kr
Review №47

Thank you, Blaine family Eye Care for your Great, Fast, Helpful customer service! I ordered custom Oakleys 1 week ago and have already received them. They were everything I hoped for. You guys were Great working with! Thanks Again!

Ta
Review №48

Amazing service, great friendly staff, and really good prices for those who do not have health insurance! The clinic is also very clean and beautiful inside.

Co
Review №49

I moved our family to Blaine Family Eye Care a few years ago. It is closer to home and we love the DRs and staff. They are always friendly and extremely helpful.

Na
Review №50

Not good customer service. The eye exam was good and they made my son feel very comfortable. The issues arose after the exam was over and it was time to choose frames and coatings for the glasses. The sales associate made my wife feel like she was being cheep and worthless after she said no to transitions and anti glare coatings. Now remember these glasses are for my 12 year old son who has gotten new glasses two time in two years because his eyes are still changing. After my wife was pushed into buying the unwanted addons they left. In the end I have nice glasses for my son the fit well and look good.

Ch
Review №51

Horrible customer service I was there to order glasses. The lady optician left to look up my medical benefits because I was ready to order. As I was waiting she decides to help some one else who just walked in. Keep in mind I had to wait 20 mins before she could help me. I waited for them to come back so I could order and leave. Needless to say I waited for 20 min and I walked out. What a waste of my time.

Ma
Review №52

Friendly and knowledgeable staff! My daughter and I are patients at this clinic and always have a pleasant experience.

Ch
Review №53

They’re really friendly and nice people

Jo
Review №54

Great Staff! Good selection and very helpful and very accommodating!

Jo
Review №55

Friendly opticians, knowledgeable doctors, and a great selection of eyewear. what more could you ask for? I had a great experience here and will use blaine family eye care for all of my familys eyecare needs.

An
Review №56

I ordered a pair of customized Oakley sun glasses from Kara Holmberg, They where super friendly and there service was GREAT!!! Also the turn around was amazing, I couldnt thank Blaine Family Eye care enough!!! Also I would recommend anyone to go there and see Kara Holmberg she will definitely take care of you QUICK and EASY!!

Se
Review №57

They take good care of you

J
Review №58

My family of six has been going to Blaine Family Eye Care for over five years. The staff is super friendly and helpful, and the service we have received from them has been above and beyond any place we have gone previously!

ra
Review №59

I went into the optical shop yesterday to purchuse glasses and I had the worst customer service. The lady basically came over and pull a bunch of glasses of the brand I was looking at off the shelf and went back to the front desk and sat texting on her phone. Never asked if I wanted any help or did she offer any input on what look good on me! When I found the glasses I sat in front of her at the desk for 3 mins she never looked up from her phone because she was to busy texting! I will never return!!

Jo
Review №60

Very accommodating and friendly staff.

Ro
Review №61

Everyone on the team is very professional and care about their patients!!

Ka
Review №62

I purchased sunglasses and when I returned them the person that works there acted like I’m guilty with very not happy face and when I said thank you good night they didn’t even respond it , when I bought it every one was super happy and nice to me when I came to return it they acted so mean to me !!!This place only wants your money nothing else !DON’T RECOMMEND!

Je
Review №63

Extremely polite and friendly!

Ri
Review №64

Very professional staff and Doctors

Information
13 Photos
64 Comments
4.7 Rating
  • Address:10995 Club W Pkwy NE #100, Blaine, MN 55449, United States
  • Site:http://blainefamilyeyecare.com/
  • Phone:+1 763-717-0072
Categories
  • Contact lenses supplier
  • Eye care center
  • Doctor
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:9am–5pm
  • Thursday:8am–6pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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