Its hard to say I loved it, because electrolysis is not really pleasant - but I really love the results. Dagmar is really a professional and gives the client a lot of confidence in her skills. She was very educational on the first appointment about the entire procedure. I have been twice and am about to make another appointment. More and more of the pesky facial hairs are disappearing - and they dont come back! I will continue with this until Im satisfied that all problem hairs are gone.