This is Jonathan , I never had bad experience like that before, I bought my eye glasses and I was seeing double objects, I brought to them for fixing but same problem again, I took 2 pictures from my eyeglass exactly what im seeing when I wear that eyeglass. I was expected 3 times money back from them every each time they said “we will call you back” nothing happened I spent 500 dollar for that eyeglass. Beware. Answer for owner , you saying “we call you and we couldn’t reach you” you guys never called me after my refund expectation . I went there three times for find a solution and nothing happened and I was expected money back you told me “we will call you back “ . Today finally I got money back 10/19/2021 just 354 dollar. No way .

If you’re looking to get an eye exam I highly recomendable NTG Vision. They’re on rollingbrook between Joe Vs and Foodtown. Super sweet office (took the boys with me), Dr. Gilmore took her time explaining everything and they squeezed me in last minute. Eye exam for glasses $75, eye exam for contacts starting $140. If you’d like the retinal screening it’s an extra $20. The dilation (yes your can do both exams) is free. Will definitely be going back.

My wife and I had a very nice enjoyable visit for our eye exam, very friendly and professional, establishment, will be a returning customer

I have been putting off having an eye exam, not only due to Civic 19, but also because I have recently moved to the area. I chose NTG Vision from reviews on Google.I am so glad I did!After a stellar exam with the optician, Dr Plantry, Debbie, the boss, went above & beyond , to make sure I was comfortable with my new spectacles!

Hands down the absolute BESTestablishment to get your eyes examined. In these times of an ongoing pandemic, all staff were constantly cleaning and checking visitors temperatures upon arrival. My husband and son had their first eye exam which went extremely well! Ms. Gilmore explained everything she was doing and she let my 7 yr old see the inside of his eye! He’s still in total amazement! We also had our 2 year old and 5 month old along with us and not once did we feel uninvited! I’ve been getting my eyes checked for the last 20 years of my life and my experience with Ms. Gilmore, Ms. Debbie (and I forget the other lady’s name) at NTG Vision was one never to be forgotten... in the best way possible :-)

Very nice and clean environment. Both doctors are wonderful! I love this place.

I have followed Dr. Gilmore for the past 10 years. From moving to Austin and making sure I saw her when I came to my parents to finding where her new office was. I would 100% recommend her!

They were very helpful and knowledgeable with regards to glasses selection. During the eye exam, they were quick and answered any question I had. 5/5 would recommend again.

Ive been a patient of Dr. Gilmore for years, and recommend her to anyone that needs a great optometrist. Her new office is modern and her staff is awesome! Also, her selection of eye wear is eclectic, modern, classic and affordable!Dr. Gilmore is a consummate professional and she has taken the time to assemble a dedicated, top-notch staff in order to provide her patients a great experience.

I had a great time during my visit. My glasses came in super quick and I just love them. They people who work their are super great and so nice. Thank you guys☺️☺️

Such a great experience, everyone is so friendly and helpful. Loved it since I walked in until I went in for our glasses.

Super nice staff! They make you feel at home and make your experience the best possible!

Wonderful service!!! Knowledgeable Staff. Amazing Dr.....and the best choices of glasses in Baytown!!! Ladies, if you have been looking for those Sassy, Sexy, Fashionable glasses the ones that make a Statement, you have to check out NTG Vision!!I cant say enough about my visit, Well, one more thing, no long wait and we ALL know we hate those long Drs visits!Highly recommended!

I love this place. Dr. Gilmore is super friendly and professional. Bris is the best assistant in the world.

Excellent service. Excellent eye doctor. Excellent clear view through my new glasses!!!

Very pleased with the attention to detail and calm, caring personality of Dr. Gilmore. Super convenient location, as well, in the San Jacinto Mall next to Sears optical (for buying eyeglasses; nice frames)!

Great service, super friendly staff. Highly recommended.