Ive been a member for yearsAnd cashing checks from the same place thereAnd now all of a sudden every time I go to cash a check they put a hold on it

Very professional and some of the friendliest service Ive ever seen. Got my first mortgage for a house through them, they all already know me by name, and seem to truly care about their customers. Always a pleasure to visit here.

We’ve had this account for our whole family including my young son for years. They answer our financial questions.

Ancient ATMs that take at least 2 days to deposit, anywhere else is instant. Online features are also antiquated and in need of update.

Bank is extremely slow on Money transfers to outside entities. For example: I scheduled a payment on my discover card nearly 1 week before it was due. The payment cleared on the discover side the Friday it was scheduled. Ubccu didn’t event attempt to take any funds from my account until Monday. (It was not a holiday weekend either.) They then proceeded by issuing me an overdraft of 35 dollars because my account was then 5 dollars short. They didn’t pay my credit card payment at all...So I basically just paid 35$ for absolutely nothing. I wouldn’t have been upset since I made a mistake didn’t notice the lag on the banks end and the 5$ plus the 35$ were added as a negative account balance and my credit card was paid. I went to the bank so I could try to understand how I was issued an overdraft fee, when no funds were taken from my account and issued to Discover at all. So basically I paid 35 dollars for ubccu to look in my account 3 days after they were supposed to and see I was 5 dollars short and do nothing else but collect their money. No one from the bank even contacted me and I’ve been banking with them for over 16 years. I’m a sensible person and the staff did nothing to help but try to pin it on discover. This all took place at the Lincoln branch

Terry Luptowski is hands down a very nice guy, he made sure my problem was taken care of and didnt stop working on it until it was fixed after I talked to multiple people and no one could get it handled for me.Terry even contacted me multiple times after it was fixed to make sure that the problem didnt come back.Thanks Terry!!

They are usually very fast and friendly. I only had a few problems like my account being locked. Just because an account that had my name on it from when I was little was over drafted somehow, even though I never used it, my dad did. But I talked to a manager and got it figured out. Inside is usually faster for me so I wish they were open inside on Saturdays. Overall a very good bank I have been with for years. Way better than Huntington by far. :)

Fantastic Credit Union very efficient has actual policies and disclosures available on their practices. Very nice and efficient

I had some minor issues with my account there but the staff was always very helpful in resolving it quickly.. great loan opprotunities and the most hassle free applications as well.

Thank you to Linda who was GREAT, got answers to all my Questionsand got back with me and answered them as promised:GREAT JOB, THANKSDICK

Horrible place. Checks your Facebook and works Facebook to see if anything is posted that looks bad so they can close your accounts

Amazing! Been going there since I was a kid, and theyve always been so polite and reliable!

Wonderful People who work there!!! Extremely Nice!!!

Great customer service!!!