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Charles Clausen, DDS - Gentle Family Dentistry & Dental Implants
13055 W McDowell Rd G103, Avondale, AZ 85392, United States
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Ms
Review №1

I seriously cannot recommend this place enough!! I have been a patient here for about a year now as I needed a new dentist when I moved to Arizona. I have had root canals, fillings, and teeth cleaning every 6 months here. I do not dread coming to the dentist because all of the staff here are SO NICE! I really enjoy getting to chat with the staff while I get my teeth worked on, it’s a very calm and welcoming environment. They have also have movies and blankets for longer procedures. I’ve recommended this practice to my friends and family because I feel so cared for here!

Al
Review №2

Overall phenomenal - from checking in to checking out. The entire team at this dental office ensures that you are comfortable and well taken care off. Dr. Morejon is amazing and is very detailed. Dental Assistant, Blair is as awesome. Providing the excellent services makes them an amazing team. I completely recommend this dental office!

ro
Review №3

I recently moved to Avondale Arizona and needed to find a family dentistry and I was recommended to Gentle Family Dentistry. I was amazed of the professionalism of the staff and the efficiency of how they conducted themselves. My appointment was at 4 pm and I was being seen by the dental assistant by 406 pm and the Dentist by 410 pm. I couldnt believe the efficiency. This happened on all of my appointments so far and I am thoroughly impressed compared to waiting up to 30 minutes prior to being seen at other dentists. The work they performed was painless and actually enjoyable experience. I have never liked going to the Dentist but I actually looked forward to going back and getting more work done. I have had 1 cleaning and on my 2nd crown in less than a month. Sincerely Rodney P.S. Dental assistant Blair was a hoot very funny and easy to talk too.

Fr
Review №4

Found our new dentist. Deep and very thorough cleaning. Friendly and felt welcomed. They didn’t try to sell me extra stuff. Beautiful place to be.

Ka
Review №5

I am new to Arizona and came to Gentle to get a consultation for implants. They gave me all of my options, did x-rays, and explained everything to me in a way that I could understand. Super friendly staff and works well with you if you don’t have insurance!

St
Review №6

This place is awesome! I love that their dental hygienist is so thorough. Everyone is so nice and were great with my kids as well.

Ab
Review №7

Always very attentive and kind. Happy my brother recommended me! The dental assistants are always nice and great conversations

Co
Review №8

I chipped my 2 front teeth and this office was very welcoming when I walked in to get them repaired. Being able to smile without feeling nervous about having a hole in my mouth made me feel happier!

Ne
Review №9

Had a consultation today everyone was friendly from the start. Loved the atmosphere & staff. Glad I chose this place.

Ar
Review №10

I have been a patient for only a day and I have already been treated with professionalism and all the kindness in the world. They responded very well to any of my questions concerning methods and options of payment for my treatment. They showed genuine concern for my dental problem as if it was their problem as well as mine. I was treated almost immediately, and they showed urgency to get me taken care of the moment I walked in their doors. The doctor was very professional, intellectual and humorous; he went over my different options and was upfront about his professional advice. I took his advice and decided to proceed with the treatment necessary to treat my teeth. I was left very impressed with this dentistry and I would recommend it to anyone and everyone looking for a professional and gentle dentistry.

St
Review №11

Dr. Clausen has been great. Ive been his patient sense the early 1990s. Unfortunately Ive had to have numerous caps put on. I thought after five the next one was free. I was wrong, its not like buying Pizza. Funny he was a Hockey and didnt loose any teeth. Great crew of people.

Co
Review №12

LOVE THIS PLACE!! I have been a patient for about 6 years. This is an excellent dental office! It is clean and the front staff is always friendly. I had a crown replacement and Dr. Blair and her amazing assistant both of them made sure I was comfortable ,they explain to me the procedure and calm my anxiety. I highly recommend this place

Ji
Review №13

Their name says it all: Gentle. I have had anxiety with other dental offices and I’m not anxious here. The staff is amazing. Dr Clausen is great.

Da
Review №14

Both Dr. Clausen and Dr. Morejon are the bar by which others are held to. Their staff treats me and my sons as family and take care of our oral health as a priority. My son Dan had to have a multitude of unnecessary damaged fillings repaired that were put in by another, now recently retired, dentist that helped Dan be right again. The team worked with me in arranging payment since Dans insurance would not pay for the correctional dentistry a second time.

St
Review №15

A welcoming atmosphere. Friendly, professional, competent, fun staff. Excellent communications. Very clear explanations about what needs to be done and what is being done. I highly recommend this practice.

Da
Review №16

I recently had my new patient appointment with this office. I was very impressed. Everyone was warm, professional, and welcoming. I was very satisfied with my cleaning as well as my consultation. I feel very positive about my upcoming dental procedures and will be happy to finally have all of my dental concerns addressed.

Ry
Review №17

I have been a patient for several years here. Great office with very attentive staff. Doctor is professional and always does great work. Recently had to get a root canal done and it was smooth and painless. Highly recommend them.

De
Review №18

Office staff is always very polite. Everyone is super helpful. Awesome experience every time. 10/10 would recommend!

Am
Review №19

My husband and I hadn’t had much luck finding a dental office that had amazing office staff with quality dentists, it seemed like you could only have one or the other…but, that was until we found Gentle Family Dental. I can’t say enough good things about this place. It’s so refreshing to call a dental office and get someone on the other end happy and willing to help. The receptionist has always made us priority when getting scheduled, they listen intently to address our dental needs, and they want everyone to have an experience thats nothing but quality. Dr. Kimball Morejon is a man of his craft, no question left unanswered, no fluff, quality work, and honest. Jackie does great cleanings and Blair was such a blessing to help with some extensive work being done, kept me calm and comfortable and ensured that quality experience through to my departure. They set the bar high and make every patient a priority. Truly a great example for what the industry standard should be.

ni
Review №20

This has been one of the greatest dentists office I have ever been too! The people and atmosphere are amazing not just the dentist but the whole office team! I have worked with Miss Blair and Dentist Clausen for the pass 2 weeks and I could not be more happier! Thank you so very much for the greatest dentist experience ever! I 100% recommend this Dentist office! (:

Ar
Review №21

I was referred by a co-worker. So I called to schedule an appointment they were able to get me in that same day within minutes. It was great I got my cleaning and scheduled some work to get done the next day. I recommend Gentle Family Dentistry to everyone office is very nice,staff is wonderful.

Do
Review №22

Very knowledgeable Dentist and very friendly and caring staff. A+

Fl
Review №23

I was there for my 6 months cleaning, like always friendly environment and a home like business I been here as a patient for over two years with all my family and friends and let me send kudos to the hygienist JACKIE she was the best and gentle I will highly recommend her for all.

Va
Review №24

I have always loved their services and they are truly Gentle. I have a bad back and they go to extremes to make sure I am comfortable before they start. Great dental updates and newest equipment.Sabrina is wonderful. I saw Dr. More John today.Love both!!

Ch
Review №25

The entire staff is compassionate and caring. Our family has been patients for 2 years. We are always pleased with outcome of services performed. The team respects wishes with professionalism and flexibility. The only dental office I have ever been that is gentle when giving a numbing injection, never feel the injection! They always remember I like a blanket prior to service for relaxation. Thank you!

Al
Review №26

Weve been seeing Dr. Clausen for all our dental needs for at least 25 years!! From routine checkups, cavities & crowns. Last month I needed a crown & Dr. Clausen as always, explained the procedure thoroughly & answered my questions. He indeed is gentle family dentistry! Thats why we go there :) When a procedure is to start we get to choose a good movie & use headphones & yes, even a nice warm blanket while they work on our teeth! Dr. Clausen is the very best dentist & very nice & thoughtful & cares for his patients. The office atmosphere is peaceful (nice soft music playing), the office staff is wonderful & they are all very nice, helpful & cheerful. I highly recommend this dental office for any dental needs.

Ca
Review №27

Appointment to prepare a tooth for a crown: I’m not sure how many people like the shots in the mouth!As for me-NO!SURPRISE!!I was pleasantly surprised with the shots that I had been dreading since the appointment was made.NO PAIN! They were given with a professional and caring manner!Never will I fret over shots as long as it is Charles Clauson D.D.S.!

Ri
Review №28

Ive been going to the Avondale Gentle Family Dentistry since 2017.Always for my twice a year cleaning and check-up.On two occasions decay was found beneath existing crowns.Found and treated before a root canal was necessary.Now thats great, professional dental care and a huge savings.The operatories are immaculate, as is the entire office.The entire staff is super friendly, efficient, professional and I couldnt be happier.Scott Edwards

Na
Review №29

I’m so happy I found Dr. Clausen. His office staff was very friendly and attentive. I was nervous about getting a root canal. Dr. Clausen was gentle and his assistant Blair made sure I was comfortable. I will be recommending him to all my family and friends.

Ce
Review №30

Had a root canal done but before the procedure started you get the up most welcoming from everyone in the office. The movies selections are great to keep you calm thru out the procedure. I would highly recommend friends and family to come visit Doc Clausen and his staff.

Ar
Review №31

This place has the friendliest people you can ask for. They do a great jod making you feel comfortable and are gentle with the process.

Ch
Review №32

I would like to recommend Charles Clausen. He did an awesome job on repairing my chipped tooth.

Ch
Review №33

Went in for new patient cleaning and exam. Staff is wonderful and very professional. The hygienist and doctor both took time to get to know me and make sure all my questions were answered and needs were addressed.

Ja
Review №34

Everything went great! I was able to watch a movie and also got a blanket while they were working on my teeth. Great dentist office!

Ch
Review №35

Dr Clausen and staff are very friendly. He does great work. I have had a lot of work done and it has been a great experience not a lot of pain and my crowns and everything blend in perfectly. They have worked with me financially and that has been very appreciated.

La
Review №36

I just started going to this dental office. Everyone is friendly and I came in for root canal and asked if I could also get my teeth cleaned. Blair made that possible on the same day. She aims to please the customer and also Dr Clausen is gentle in the mouth. I highly recommend this dental office.

Na
Review №37

My name is nada hallacI called one time I have a tooth Ace they took me in quick then Im loosing all my teeth they told me I can have implant teeth in the bottom and they made new dentures for the top they gave me the most beautiful smile 😁 Wich I havent had for a very long time there quick and easy to talk to there clean there warm heart Wich I can talk to them about anything they really know what there doingI would recommend then to anyone in this world I would you need a dentist go to Charles Clausen,dds the best

El
Review №38

Our family has been visiting Dr. Charles Clausen Gentle Family Dentistry for many years now. Dr. Clausen is very attentive and knowledgeable, his staff is very friendly, transparent about any questions/billing, and always follows through. We have been able to easily schedule our cleanings and dental procedures, and we appreciate all the appointment reminders sent to us in a prompt manner. We have had cleanings, fillings, and crowns done all in one place. We highly recommend him.

ja
Review №39

Friendly and welcoming staff, got me in the same day i made the appointment even on a saturday and were so wonderful while being here. I would recommend coming here as its such a wonderful and accommodating place!

Ne
Review №40

My family has been with Dr C. For 3 years now, scheduling is easy and convenient. Ive been there for veneers, child check ups, cavities and cleanings, they are great. Always a pleasure never any pain. They always give me reminders and call when there is new openings in case I want to go in sooner.

Cr
Review №41

From the front staff to the Dentist himself was great. My son just had work done and hates needles. The Dentist was patient and turned his focus to something else. Quick very clean and everyone is nice

Je
Review №42

Let me start off by saying I love this place for the first time in my life I felt comfortable with going to the dentist. My first appointment I saw the hygienist Holly she was the best I highly recommend her, then from that point on all my appointments has been wonderful. Dr. Morejon was gentle with his injections yayyyy and Blair his assistant was awesome,What can I say bad about her nothing I’m team Blair she made me feel very welcomed and comfortable extremely professional and friendly she explained everything that she was doing and more. The girls at the front Desk was friendly also. The Establishment was very clean I must say I was impressed . From my experience I would highly recommend Gentle family dentistry. Thank you guys very much for you’re awesome service.

Pa
Review №43

Very disappointed in the service. I am not a Dentist so I do not know what is considered needed or not. This office will tell you, you need services that are not covered by your insurance and then send you a bill later. I told the Dentist I am a single mother of 4 and need to get my kids teeth and mine checked out. If I would’ve know he was setting up a treatment plan based off items that weren’t required or covered by my plan which is a plus plan, I wouldn’t of gotten them done. I paid a lot of co-pay just to find out I am paying for services that weren’t even needed smh. They should be ashamed and I wouldn’t recommend them to anyone.

Ca
Review №44

I have seen Dr. Clausen and his team for over 10 years and they have always been amazing. The whole staff is kind, helpful, and caring. Dr. Clausen makes every visit and procedure so easy and calm! Thank you for years of amazing service!

Do
Review №45

Ive been a patient for about seven years. I had two crowns completed at the same time. It was an easy procedure and I have no complaints. Dr Clausen and his assistant, Blair, were great.

mo
Review №46

Dr. Morejon did my root canal and Blair was his assistant. The both of them made sure I was very comfortable through the whole process even giving me a blanket and putting on a movie while they worked on the root canal. The office staff worked with me with my co-pay. Overall the place was very clean and the staff were very friendly and knowledgeable.

Ke
Review №47

Ive been going to Dr Clausen for about 4 years The staff is always a pleasure so nice and caring. I would recommend to anyone. Really like Blair very nice lady.

De
Review №48

My husband just had an implant placed. We couldn’t be more pleased. I have over 30 years experience in the dental field. I can attest Dr Clausen and his staff are knowledgeable, professional and accommodating with superior technical skills. Super nice front office staff that actually have and use common sense. Imagine that!I will become a patient as well due to my husband’s experience.

Ma
Review №49

I am new to the Avondale area and needed to establish with a dental provider. My daughter and close friends have been patients of Dr. Clausen for over 5yrs and recommended him.I initially had just a cleaning done, which then lead to having issues with my teeth. I had 2 crowns placed thus far and will need a third crown.The experience of having my 2 teeth prepped for the crowns went well without any pain or discomfort. I anticipate that the third crown will be just the same. The staff as well as Dr.Clausen were friendly, professional, and very helpful.Going to the dentist is always anxiety provoking, however, at Gentle Family Dentistry, the level of apprehension and fear were alleviated.Would recommend Dr. Clausen and Gentle Family Dentistry to all my friends and relatives.

Br
Review №50

Always love the friendly atmosphere and willingness to make scheduling work!

is
Review №51

I came in to have some fillings done to my front teeth, they are very pleasant and easy going they did a outstanding job I am super satisfied with the outcome thank you so much doctor blair and his assistant A+++++ forgot her name but she know who she is :)

Ni
Review №52

I made the bad choice of not visiting the dentist after a tooth chipped a little over 3 years ago. I was experiencing about 4 days of pain every couple months. Well this month it SKYROCKETED! The headache was absolutely agonizing! I was told I need a root canal 2 months prior to this & I would simply CRINGE at the thought of this procedure that truly has gained a bad reputation. Everyone feels the need to tell you their horror stories in the case you bring up that you need one. Being a mom, I knew I HAD to take care of this....& soon. I could not go on like this. Two family members had been to this dentist just months prior, one of them had a root canal done here & HIGHLY recommended that I check them out. From the moment I walked into this dental office I felt my nerves immediately begin to calm. A beautiful, soothing atmosphere, with superb customer service. The hygienist, Blair was above and beyond! (she knew I was nervous) Offered a blanket in the case I got cold, was super attentive, & always made sure I was comfortable with every step. Best bed side manner yet! They were a bit busy that day, but being that I had amped myself to just get this over with I said I would wait. They numbed the side of my mouth to be worked on & had me relax and watch a movie in a room to myself. The procedure was pretty much seamless. What I had gotten myself SO worked up and anxious for was seriously for nothing. I am very please with the outcome of Dr. Morejons work & Blair there to assist him. I have already spread the word to my friends and family about this office. THANK YOU for finally bringing me the relief I NEEDED!!!

Zo
Review №53

Im a new patient at this dental clinic been there twice. Environment clean. Staff are friendly,professional and knowledgeable. Thank you Dr Clausen for taking time to talk to me and explained other procedures needed to be done to save my teeth.

Am
Review №54

I had to have a procedure done and was so nervous because I’ve heard it was a painful procedure but Dr. Clausen did such a good job! There was no pain and I’ve never felt so comfortable at a dentist office before thanks to him and all the staff there, they’re always so pleasant and welcoming!

Ta
Review №55

I moved back to Arizona 3 years ago and found Dr Clausen through my niece. I have had 3 crowns done now and am very pleased with his work and professionalism. Thank you for helping me.

Su
Review №56

The Dentists and office staff are friendly, pay attention to patient comfort, and are very efficient and skilled in their job. I highly recommend this dental office.

Ch
Review №57

I hate the dentist... I’ve had so many horrible experiences growing up, and now I needed crowns and filling. I absolutely LOVE my experiences with Dr. Clausen and his staff. My billing and procedures are explained before any work takes place, they are attentive to the slightest indications of pain, and they always follow up with me to see how I am recovering. The work is always precise and never leaves me wondering if they did a good job. The office also process headsets and a diverse movie list to take your mind away from the sound of drilling. I refuse to go anywhere else for my dental work. Just an amazing dental experience .

Gu
Review №58

My fiancé was having extreme pain and we got help immediately everyone here is amazing ! From getting an appointment to starting on his pain as soon as we arrived everyone is helpful and they actually care for their patients they gave us all the information we needed and answered every question we had over all it was a great experience and we will definitely come back here and recommend this office

Ca
Review №59

Would Highly Recommend, Great Team Of People.

Do
Review №60

I have been a patient at Dr. Clausens office for about 2 years. Along with having my teeth cleaned and checked twice per year, I have had two crowns replaced and one new one. Everything went well, and I havent had any problems. The staff is always friendly and the doctors are very informative.

De
Review №61

I have always been EXTREMELY scared of going to the Dentist. But this place is top notch. The front desk staff, hygienist and Both Doctors are all amazing. I have not found a nicer place to go to get dental work done. They know me by my first name and always make me feel like family. I will forever go to Dr Clausen and thank him for the superior dental care.

Jo
Review №62

The experience was very comforting, despite being in a space that is scary for some people. The staff treated me like family, and I am glad to have found my new dentist :-)

AL
Review №63

My husband and I are both patients since last year. My husband had dentures completed and I had a crown completed. We are very pleased with the work we’ve had done. The doctor and staff were thoughtful and caring. We would definitely recommend Dr. Clausen and the Avondale Gentle Family Dentistry staff for all your dental needs.Alice Street

Ja
Review №64

Excellent place. Perfect cleaning by Holly no pain, and they got me in quickly. Dont wait just call them up and schedule an appointment. I waited way to long for no reason.

Li
Review №65

They were very accommodating, they were able to squeeze me in when I had an emergency, would definitely recommend, Blair was awesome.

Ch
Review №66

I have been terrified of the dentist in the past!! I just recently started coming to see Dr. Clausen for some fillings & other work. Dr Clausen has made me feel comfortable & at home everytime I have gone in. Dr. Clausen & Blair are the best!! Im still scared of the dentist but these 2 have made it so easy!

Vi
Review №67

Been coming here for about a year after seeing my previous dentist for about 25 years! Very friendly staff and comforting surroundings. I have enjoyed excellent treatment here while receiving two caps and other work. Never any pain, even during the usual numbing procedure, which makes the experience less stressful. Dental Assistant Blair in particular has been very pleasant and made my temporary caps feel as good as the real cap while I waited for the new caps. Highly recommend this dentist and staff who work together to make every appointment more relaxing.

Pl
Review №68

My wife found out about Dr. Clausen on Angies List maybe around 10 years ago. Since then, our family of 6 have been going to Gentle Family Dentistry regularly for routine cleaning, fillings, tooth extraction, root canal, or other dental works. Dr. Clausen and his staff are always very professional, nice, and friendly, such as Sandra, Christy, and Blair. We are very satisfied with their services and highly recommend them.

Ly
Review №69

I have been a patient @ Dr. Clausens office for more than 35 years and have been very happy with the services I have received. My husband is also a patient @ Dr. Clausens office and my son was a patient of Dr. Clausens until he and his family moved away to Nashville, TN 2 years ago. Over the years, I have had routine cleanings, fillings, tooth extractions, root canals and an implant done by Dr. Clausen and have always been extremely happy with the work that was done. Dr. Clausen and his staff are always very professional, knowledgeable, caring and friendly. I always feel so comfortable & relaxed when I walk into the office. KUDOS to the entire staff @ Dr. Clausens office - Dr. Clausen, Karina, Blair, Sandra, Christy and Dr. Santoro!!!

An
Review №70

Dr. Clausen is an outstanding dentist, I have been going to his office for close to 10 years. My entire family attends his office. The office is always clean and staff very professional. In my last visit Blair was my hygienist where she helped with my crown. Thank you!!

Gi
Review №71

Staffs are professional and always do their best to provide service to their patients.. Blair, one the staffs, helped me recently and I appreciate her for doing her best to make me comfortable during the procedure.

de
Review №72

My husband and I have been going to Dr. Clausen for about 8 years.The office is not in network for our insurance, so we decide to try somewhere else last year. Well, we soon realized that we wanted to go back to Dr, Clausen s office. This office is so professional and accommodating. The entire office staff is so friendly and caring, I always like seeing Sandra when I check in.I have had many services there, cleanings, fillings, root canals and new crowns made.Blair, Dr. Clausen’s assistant was wonderful the last time I was there, she made sure that I was comfortable as they worked on redoing an old filling and a crown prep.I highly recommend this office!

Ki
Review №73

Great , service and communications, very sensitive to your needs. And dont feel rushed. I have been coming to this location for years and well worth every visit. It is a hour drive!

Re
Review №74

As a recovering head gear wearing, impression gagging, give me nitrous dental cry baby, I have to give props to Dr. Clausen. He has been treating a root canal gone wrong for me and he has been incredible. Im benefiting from his expertise and years of experience as a new patient and could not be more impressed. I usually panic and feel my anxiety skyrocket at the mention of novacane because I dont want the needle experience but Dr. Clausen was steady handed and I felt nothing!!

No
Review №75

I am a new patient at Gentle Family Dentistry. I was very impressed with the cleanliness and professionalism of this office .Everyone was very friendly and most importantly the new crown was pain free. I highly recommend Dr. Clausen and Gentle Family Dentistry.

Li
Review №76

Found Dr. through Google as we are new AZ, needed urgent care & after consultation decided to move forward as the staff & Dr. have been welcoming , accommodating & efficient. My husband & I felt at ease to do procedure. So far, the first appointment has gone well, would definitely recommend the office & Dr. Clausen is very pleasant & has a soft touch which is always a plus.

Li
Review №77

Lisamarie RykowskiI HIGHLY RECOMEND DR CLAUSSENThis is the first dental office that I have ever visited in my 60 years, that I actually felt so comfortable, that I fell asleep while the dentist was drilling. They put on a movie that I chose, headphones and a warm blanket. You get treated so well here, by everyone from your first phone call. Besides the uber friendly staff, the Dentist is caring and supportive and they checked on me by phone the next day. My husband and I love our new dentist.

He
Review №78

Fantastic experience! I was a new patient today and a little nervous about going to the dentist. Everyone was friendly and professional. The hygienist and Dr. Clausen both took their time to explain things to me thoroughly.

an
Review №79

After reading the comments for this dentist, I decided I would give it a try. I have always been nervous at the dentist and it was always a struggle to find a good one. I went in and was told I needed a root canal on my tooth. I paid half the amount due upon arrival.However, as they set me up for the root canal Dr Morejon decided I only needed a simple crown because it was savable. They placed a temporary crown on my tooth and I was expected back in two weeks, no longer than that or an infection could occur under my tooth. I went in on my appointment day and they asked for $250. I had my mom call to clarify and they changed the price over the phone to her, to a lesser amount while I was still there. I was absolutely confused and understood I was being taken advantage of over my age. I explained with COVID and being only 18, I couldn’t pay that full amount but I could definitely do half and my insurance had already been billed. NaQuia, the receptionist,explained that this was not acceptable and it was either I pay or wait until I could. She pushed their credit card line on me and I refused over and over. She came behind the counter and was very unprofessional . I explained how the temporary crown was causing me severe pain, but she said “I could only be looked at” and not have it replaced to help the pain. I had to come back after having it on for a month and by that time I had become used to the pain surrounding that tooth. The office staff seemed to make me very uncomfortable after this situation and I felt judgment from each of them. On my next appointment I then was able to have the permanent crown placed and automatically it was sensitive. I couldn’t eat or drink a thing without it becoming painful. Unfortunately, this caused me to make another appointment to see if there was any problem and if it could be fixed. Dr. Morejon said they “sped up the process of the tooth infection “ by placing the crown and there wasn’t much he could do and it could only get worse. He also said my “tooth was bad to begin with”. I was baffled by this statement because I should have just had a root canal like I was meant to and would not have to have suffered this long. He then began to explain how he wanted to refer me to a root canal specialist. This was extremely upsetting as my insurance was charged $1400 for this crown, just to be told I will need a root canal, Only 2 weeks after having it. He didn’t seem apologetic and was very in and out of the room. They never explained if the X-rays seemed right and all he did was shave my crown down for some “relief”. I now have an aching crowned tooth and need a root canal. I would think in a pandemic this establishment would be way more understanding and considerate to my situation, but that was not the case. Dr. Morejon and his staff seem to be very unprofessional and I would hate for anyone to experience what I have. Would not recommend.

Di
Review №80

One of the best experiences going to a dentist. Have had a couple of cleanings and new crown so far. Plus the office is just beautiful along with the staff.

Ki
Review №81

I had a root canal and crown done in December 2020 and was very impressed with scheduling and the proficiency of the procedures. Dr. Clausen and his staff (Blair) were “Gentle” and concerned about my comfort level the entire procedure. Overall I would highly recommend this office and Dr. Clausen.

Te
Review №82

I have been a patient of Dr. Clausens for over 15 years. He takes great care, knows his patients and goes out of his way to make you feel comfortable.I highly recommend this practice.

Bl
Review №83

Very painless and patient and nice experience.

Da
Review №84

Great experience, Friendly staff, and I was treated nicely, and I was very comfortable during my procedure!

Lo
Review №85

Today was my first time coming here. The office was comforting. The staff are very friendly. I’m getting a root canal done and did t feel any pain through out the process. They even put a movie on for me. I’ll be coming here from here on out.

Re
Review №86

I don’t recommend going here if you have insurance. I was billed for the procedure in full and my insurance contacted requesting xrays to approve the procedure. The office claimed so many times they would send the xrays but every month I received a bill, and a letter from my insurance still requesting xrays. I wasted too much of my time calling them and chasing them down to send my insurance the xrays. They never sent the xrays and I gave up. I was stuck with the bill even though I have insurance. I finished the last half of my procedure at a different dentist who...guess what...billed my insurance appropriately and everything was covered.Unprofessional office. Never going back.

Fr
Review №87

Great experience for a dental visit

Sh
Review №88

I appreciate Dr. Clausen and his staff! They are thorough, gentle and caring. Thank you Angel , Blair, and Dr. Clausen , I know I’m in great hands!

Ch
Review №89

My wife and I have been regular patients of Doctor Clausen for the past three years. In that time we have had regular cleanings and check ups as well as crown and implant procedures. All of our experiences have been very positive and we have in all cases been happy with the results.

Jo
Review №90

I wanted to share my review with this beyond amazing and most incredible Dental experience I’ve had with this office. Since the beginning of reaching out to them with my dental issues the ladies and Dentist have been so courtesy and specially kind to me. The have worked with me and made this a very easy process. Made me feel appreciated and were concerned about me that in the dental field is extremely hard to find!!!! I would recommend them to anyone I will come in contact with!!!!

Ra
Review №91

The level of understanding and compassion that Dr. Clausen and his staff showed towards me and my treatment has been phenomenal!!! I put off going to get a cleaning done for a few years due to my last dentist no understanding the fear that I have of dentist and Dr. Clausen not only treated me with the outmost care but he brought back my smile!!! I recommend this office to everyone!

DM
Review №92

*Take reviews with caution as they give credit for 5 star reviews.Dental hygienist was awesome! Overall experience in the back was great. The issue I have is with billing and the way they went about charging us. Asked if they took our insurance and they said they take all insurances. Correct question should have been if we were in network, my mistake I guess, but I really wished they would have said something since we went numerous times, paid close to 1k in “estimated” payments. Then come to find out they were out of network and now they’re billing us for an additional 1000 still!Pretty sneaky tactic if you ask me.

Mi
Review №93

I have been a patient at Gentle Family Dentistry for the last eight years. My husband and I are both very happy with our dental experience here. We receive our twice annual cleanings, have had fillings and two crowns for myself. I came here for the first time after having a few less than pleasant experiences elsewhere. I have always trusted the dentist here. They are informative, honest and caring. They do everything they can to make you comfortable and relaxed. I highly recommend them for any of your dental needs.

li
Review №94

I really enjoyed my first experience at Gentle Family Dentistry. The staff and Holly were very nice and attentive. I loved how gentle and considerate Holly was with me during my dental cleaning. She put numbing gel on gums just in case the cleaning hurt me. I thought that was very considerate since no other office had ever done that small gesture for me. The Dr. was also very understanding when I told him I didnt want to take out my wisdom teeth yet because I have really bad anxiety. He gave me alternative options and did not pressure me to make an appointment on the spot. Over all, I loved the service provided to me and I definitely recommend everyone to get their teeth taken care of here.

E
Review №95

My family and I have been with this dental office for over 5 years. I find them to be warm, welcoming and professional. They always try to find us appointments that fit with our schedules and they are very good about returning calls and following up after visits. I intend to continue with this dentist and highly recommend them.

Ol
Review №96

Very friendly and professional!!! Very clean beautiful atmosphere!!

ch
Review №97

My fiance and I had our very first appointment this morning and I am SOOOO happy!We did X-rays, exams and cleanings. Then made plans for future procedures.ANDREA has some of the most gentle hands I have ever had, and she was such a sweetheart. I guess she is a new member to the team, so they definitely chose right with her! She walked me through every step she was taking and had a lot of consideration for pain and discomfort.Blair and Dr. Clausen were such a great team together. He was intelligent and explained everything to me.

Ru
Review №98

I must say I enjoy every time I go to this office. From the young ladies at the front to the help in the back I am never dissatisfied. They welcome you in to join their family. And clean!!!!! The office is always pleasing and clean. Besides all of that, the services and the work is Amazing. I have personally referred 3 people to this dentist office simply because you deserve a great and healthy smile and Dr. Charles Clausen Office can and will provides just that.

Jo
Review №99

GREAT dentist!!!!! Ive been a patient of Dr Clausen and most recently Dr Morejon for nearly 10 yrs -- have had teeth pulled, crowns, bridges, multiple root canals, dentures and cleanings. Just a GREAT dental practice -- my wife is also a patient and feels the same as I. Everyone at Gentle Family Dentistry is exceptional -- always courteous, friendly and welcoming!!!! I am seen as scheduled and have NEVER had an insurance problem -- I pay my co-pay and its over. Again -- just a TERRIFIC dental practice. I dont think anyone really likes to go to the dentist but Gentle Family Dentistry makes each and every visit as pleasant as possible -- no pain!!!!! I would absolutely recommend them to anyone needing dental care!!!!!

Ka
Review №100

Excellent Services! This is the best experience I have ever had at the Dentist. I always dread going to the Dentist, but not with Dr. Clausens office. The staff is absolutely amazing. Dr. Morejon is the best. I never had a better dentist. He is gentle and kind I also love his technique for injecting the numbing agent. I never feel the needles. I highly recommend going. Great Experience every time!!!!

Information
73 Photos
100 Comments
4.8 Rating
  • Address:13055 W McDowell Rd G103, Avondale, AZ 85392, United States
  • Site:https://www.charlesclausendds.com/
  • Phone:+1 623-848-0100
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Emergency dental service
  • Orthodontist
  • Pediatric dentist
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–5pm
  • Friday:8am–2pm
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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