Office was able to find me an appointment on short notice. Dr. Bialko greeted me himself and was very friendly and helpful. Took quick xrays, explained what he thought is happening, and was able to give me some immediate relief and explanation of possible future work needed. Due to a cancellation, going back today for cleaning and another consult to discuss progress.

I can genuinely say that visiting this office changed my life. I have extreme dental anxiety. I have avoided the dentist for the last 10+ years because of this. I know how important routine visits are, so I got the courage to visit this office based on other reviews, and I am so glad that I did. Deidre (the hygienist) is kind, compassionate, caring, and knowledgeable. I did not feel judged one time by her, but she also was not afraid to let me know (politely and factually) the things about my routine that I could change for the better. She explained what she was doing every step of the way, and did everything she could to be kind about my nervousness. Doctor Bialko is the kindest doctor I have ever met. He is compassionate, warm, and welcoming. He took the time to go over my visit information thoroughly in a way that I would understand. He answered every question I had for him and made sure I didnt have any others prior to ending the appointment. Debra was also extremely helpful from the first time I called the office to set the appointment up as a new patient. Scooby is just the top of the cake that makes it all that much better. I am so happy to have found this office. I am not sure if my anxiety will ever completely go away, but I can say with confidence that this is the first office where I will keep my routine appointments. I am so thankful for the team at Dr. Bialkos office.

The office staff are fantastic with my children (including Scooby!) This was our second visit with one of my children, a first for another and we are going back tomorrow for the third child! All my concerns and questions were thoroughly explained and addressed. I couldn’t be happier with the office, the staff, the dentist, and the overall experience!

This Dentistry is warm, inviting, and you feel like youre part of the family as soon as you walk through the door. My boys and I were greeted by Scooby, the office mascot, and he is absolutely adorable! He put the kids right at ease :) Everyone was very professional and the dentist and hygienist made our comfort their top priority. The receptionist was able to squeeze us in between appointments because there was a mix up and was very accommodating to our situation. Just a great place overall and Im so glad we ended up here. Thank you so much Finger Lakes Smiles!!

Always a great experience nothing bad to say love going here great friendly staff feel very welcomed always leave feeling i recieved the best service ever. Just wish i would have found this place a lot earlier and i wouldnt have had the anexity I had for years.

The doctor is great. Everyone is pleasant. Could never feel more comfortable in a dentists office.

Just love this practice. I always feel like I’m with family. Down to earth, honest, caring, smart. By far the best practice in the area.

Service was great, got me right in, tried to correct issue. When more repairs (root canal) was needed they assisted getting me right in to a specialist, next day!!!!!! Awesome

The absolute best office I have ever been too! I always feel welcome and there is no anxiety about any dental procedure. Dr.B and all the staff make you feel welcome and safe no matter how old or young you are!!

You really cant do better than this office. This is the place where people who fear the dentist should go, Dr. Rob and his staff will put you at ease while giving you top notch service. Its a perfect laid back environment.

The staff were very friendly and professional, the office was very clean and tidy. The dental assistant/hygienist was very gentle with my exam and talked to me after regarding my treatment plan.

Office staff was so great, very friendly and personable! My 9 year old was nervous about switching from her pediatric dentist, as we were leaving she commented on how much more fun she had here. Wish we would have found this office sooner! Thank you Fingerlakes Smiles!

I was greeted by Scoobie who put me even more at ease. Always pleasant and efficient staff. On my way out, it was lightly snowing. Dr. Rob asked me if I needed assistance to get to my car and I said just keep an eye on me. Dr. Rob was not content with that and immediately broomed off the light snow on the ramp -- and all the way to curb by my car. Then he assisted me to the curb AND to my car. Im 76 and believe me, it was much appreciated, but the more I thought about it --- Dr. Rob genuinely cared about me not only as a patient but as a person.

The staff is very friendly! The dental hygienist is awesome with my son with special needs! Two more Thanks!

Was a welcoming professional environment. Cleaning was the best I have ever had. I will strongly recommend to friends and family.

Before offering my review, I need to present one important fact to you - I hate going to the dentist. My past experiences were so bad I refused to go for 20 years, that was until I bit into a fruit pit, and cracked a tooth (okay, not really, I tried to ignore it for a week or two until it started hurting). I asked my friends for dentist recommendations; I received three in return; one was described as very good at separating people from their money, the other was described as Good but…and Fingerlakes Smiles (the third) was described as Honest, Courteous, and Inviting. My first encounter with the staff reinforced this recommendation. I was treated warmly when I called to set up my appointment, I was received well when I arrived for the appointment, and Dr. Bialko, himself, was enjoyable and fun. When the time came to repair my tooth, he was focused and deliberate in his movements, speech, and education. On that last point, he educated me, after inspecting my tooth and my teeth in general (remember I hadn’t been to a dentist in 20 years, he had to see what the - ah - landscape looked like before delving in). He offered me options for repairing or replacing my cracked tooth and then explained why these were my options, what the consequences of picking each option would be, and the cost of each option AND, more importantly, the cost of the consequences over time. This honesty enabled me to take definitive action in caring for and repairing my tooth. It also enabled me and Dr. Bialko’s staff to form a plan for caring for my teeth that ensures the investments I make today will pay dividends in the future. Since the initial visit, I have had two cleanings and two appointments to repair cavities; and each time I have left the office smiling! No more do I hate going to the dentist, it’s become a true joy to me. So in closing, if you are looking for a dentist who is honest, courteous, and inviting, look no further than Dr. Bialko and his marvelous staff at Fingerlakes Smiles.

My 7 year old had a toothache. I called the office and got an appointment the next day. The receptionist was friendly and helpful in making the appointment. The dentist put her at ease with his humor and his assistant was wonderful. She ended up having a filling. Ever part of the visit was handled perfectly!! A scary situation for a child, was turned into a great visit. I would highly recommend this office!!

A very family friendly atmosphere

I told the office members several times that if my bill were to go on my credit report, I would be suing. Dr Bialko is charging me late fees for services I did not receive! I was no longer going to his office after he held my daughter down to the chair with her hoodie and sprayed water at her. My younger daughter would have to keep returning for fillings because she had “cavities” and agin thought he was being playful but really he’s very inappropriate/unprofessional. Every time we returned for a service there was new staff. The secretary violated HIPPA several times, messed up appointments continuously, and was always very unorganized/unprofessional. I would give a negative five if I could!

Professional care and service in a pleasant environment.

Broke a tooth last night, called Dr Bialko at 8:00 am this morning. Told him the situation I was having. I told him I would be heading out of town. Dr Bialko said can you be here in 15-20 minutes. He fixed my tooth with a side of good humor and conversation. I was out of his office in 30 minutes. Thank you so much. You made my day!!!!!

The office is extremely friendly and very accommodating. They are flexible on scheduling and are always willing to work with me to find a time that works for my family for an appointment. They are extremely friendly and professional, I highly recommend them!

Dr. Bialko and his dental assistant are both terrific!! So happy to have them for my dental care. ALWAYS pleasant, helpful, thorough and never trying to sell me services i dont need. They make you feel so comfortable and welcome. This is a wonderful team of people and i highly recommend them to everyone!! We are so lucky to have Dr. Bialko in Auburn!!

As usual we had great service from getting us in at the last minute to dealing with an anxious 8 year old.

Amazing service and care. I wish I had switched to them sooner. I highly recommend this practice.

This office never disappoints. All of the staff is so friendly and personable. Doctor Rob is always happy to come say hi, even at a cleaning, and see how youre doing. I appreciate his fun and practical approach to his practice. Hes wonderful with my seven year old autistic son as well - were lucky to have Fingerlakes Smiles in our lives.

Every time we come in with our family we have a very good experience. Dr. Rob always takes the time to say hello and check in with everyone. He and his team provide a great service and are clear and transparent with their recommendations. The kids are also very comfortable during their cleanings. They can play with the toys up front while we get our teeth cleaned and we don’t have to worry at all because the staff is friendly and everything is clean and very neat!

The most welcoming dentist office in auburn

My sons were afraid to go and walked out saying it was the best and they loved the dentist and hygienist. They also loved Scooby!!

Awesome experience! Dr. Bialko managed to make the whole process fun and very informative. I felt very well taken care of while there. His hygienist did an excellent job and was very thorough. Everyone was so nice. I have found my new dentist!

I came in having a ton of anxiety because Im still not used to seeing a professional about my teeth, but left feeling super relieved at how smooth and delightful it was.

Clean, inviting, and comfortable atmosphere.

Made me smile with continuing confidence with my choice of Dr Rob, his staff and their procedures.

Very nice and great with my son Who is in a wheelchair Wonderful staff and very patient Deidra is awesome

What a pleasant surprise it was to be able to get on the same day for an emergency visit and to have friendly people greet me when I came in. Did not have to wait at all and helped me immediately with my problem. Definitely will be going back on a permanent basis and would recommend them to my family and friends!! The doctor was very entertaining.

Best dentist Ive ever had, and I recommend the office to people whenever I get the chance.

All I can saw is WOW! I called because I had an emergency situation. When the phone picked up I was very surprised to hear the dentists himself. He was very polite and respectful. Asked me a few questions over the phone, he did recommend filling out the online information before getting there for faster service (which happened:) ) l When I got there fast in and out. Doctor was very nice and polite and gave me a lot of information about my situation. I would recommend him to friends and family for sure.

Aces! A wonderful dentist AND family man! Does great dental work, is comforting and personable. My kids (5 & 9) think he and his staff are great, comforting and they have a doggy that’s lovely!!! Thank you, Dr. Bialko and your family!

This is the first dentist where my children have felt comfortable and actually enjoy going. Everyone in the office makes it fun. I highly recommend Dr. Bialko and his staff.

I couldn’t be any more satisfied with the services this dentist office offers...I was a new patient coming in nervous about switching over and Dr. Bialko and the team here are very courteous professional and actually care about what they’re doing.

Every time I come in, the staff are quick to get started and make you feel important and valued. I would recommend this office to anyone.

Friendly staff and excellent teeth cleaning

This office is simply wonderful. The staff are friendly, welcoming, and get to work very quickly. Dr. Rob has a great sense of humor and puts you at ease. Hygienist is top notch. Highly recommend.

As a dentist, always feel comfortable with his decisions. As a person, sense of humor makes visits enjoyable each time. Would certainly recommend to others.

My family & I have been coming here for a couple of years now. We haven’t been dissatisfied once. Dr Bialko and the staff are really great people. The quality of work is excellent & Dr Bialko’s sense of humor is great!

My whole experience with this office was fantastic. I was right on schedule which was very refreshing for a change. . Every person I encountered was friendly and courteous. The hygienist was gentle but thorough and very instructive. Dr. Bialko was awesome. I never thought that a dentist appointment would be fun, but he made me laugh out loud. This was a test drive! I am happy say that I have found my new dentist!

Dr. Rob and his current staff are TOPS. Dr. Rob is probably the most charismatic individual I have ever had the pleasure to meet. He is extremely easy to talk with and explains questions in common sense terms. I will soon be undergoing some extensive dental work and have great confidence in Dr. Rob in that he will ensure everything done is 100% perfect.

Dr. Bialko is the best dentist I have ever been to. He is so patient and takes his time with you. He has a great staff. Everyone makes you feel as comfortable as possible. Very friendly. Dr Bialko has the greatest sense of humor. Izzy is always enjoyable to.

The staff is professional, friendly and very accommodating, especially to my two young children! We love going there and have had nothing but wonderful experiences with the entire staff. I highly recommend it!

I have been a long term patient of Dr Davidson. I wish Dr Davidson never sold the business to Dr Bialko. Dr Bialko almost ruined my tooth. I am so glad I decided not to go back. He has no idea what he is doing. I have now decided to go to another local dentist in auburn and I am very glad I did. Please don’t go to him. I don’t recommend him to anyone!

I have been going to this office for years and love both Dr. Davidson and Dr. Bialko. When I moved two years ago to Ithaca I never even thought of changing dentists office. It is well worth the 45 minute drive to continue going to this office. The staff is great and you can’t ask for a nicer group of people!

Everyone there is so nice and make right at home. There’s no stuffy office workers. I always leave there smiling.

Ultimate in professionalism and the doc is a riot!

The Doctor and staff are wonderful!

Friendly, knowledgeable.

I did not have the best experience coming here.

The office was very nice as was the staff. We felt very comfortable speaking with Dr Bialko, he was thorough, kind, compassionate and humorous. But we couldn’t find the elusive parking attendant? A great experience. 😁

This has got to be the best place I have ever been my whole life went in a little nervous because I always have dental anxiety but during the appointment i felt calm and I would have to say it was the first time in my life I didnt not get nervous and felt comfortable. Will only be using this dentist Dr Bialko from here on out. I will be sure to spread the word to everyone that this is the best place in Auburn Ny to go to.

Great dentist to go to would recomand to anyone great service

I have never before experienced a more caring, knowledgeable, professional and friendly Dentist. The office staff is also the most friendly and caring group I have ever experienced. No need to look futher in your search for dental services.. This is the best you will find !

Prompt service for an emergency situation. The doctor went over and above all expectations. He worked with me off and on most of the afternoon to help solve my problem. I would like to thank him again for his prompt and professional care.

Another great visit at this wonderful dentist. Dr gave me so much of his time to answer all my questions. My hygienist was great love her. Many thanks to all of you at the front desk. Linda Adams

Everything is clean and the staff are very friendly. I was especially surprised to have two new fillings done without novacane which was a first. I did not experience pain. Dr Bialko is very clear and easy to understand plus he has a great sense of humor. 5 Stars.

Love it, professional and personable all at the same time!!

Let me share my story of my experience with Dr. Robert Bialko, DMD, Fingerlakes Smiles. I had what I thought was a tooth ache - went to see him, wasn’t my teeth - he made arrangements for me to go right from his office to a osteo guy to look at my roots and gums - not the problem as well. The osteo guy sent me back to my family doctor thinking I was overreacting to the pain pf a slight sinus infection. Dr. Robert Bialko, DMD, Fingerlakes Smiles knew me well enough to know that I was far from an overreactor. He called me to follow up with the family doctor and we both agree that the pain was far too severe…everyday he checked in with me. Two days later the whole side of my face swelled and I went to the ER on Dr. Bialko’s insistence. I had not one, not two, not three but FOUR brain aneurysms. My family doctor never follows up - the rote guy could have care less but every day Dr. Bialko checked in on what he knew was a deeper problem than a tooth ache. I ended up having a full craniotomy - brain surgery with a five month recovery. Do you know what the chances are of surviving four brain aneurysms? I followed though because he followed through - every day he called and asked did you follow up with your MD today? Make sure you do and I would. Every Day, People. Isn’t this the kind of medical professional you want on your Team? I owe my life to him.

Ive been going to Fingerlakes Smiles for two years, beginning in Autumn 2017 when I bit a seed and cracked a tooth. With care, knowledge and awareness of how frustrating dental work can be for someone like myself who hadnt been to a regular dental appointment for some time, Dr. Bialko explained all my options for remedying my cracked tooth. His explanations were offered a view to the future; specifically how each procedure would impact my mouth over the coming 5 - 10 - and 15 year period (specific procedures would require specific follow-up procedures and others would require maintenance). I was impressed, even more-so after he filled various cavities and provided me with a fail proof plan to care for mouth in order to minimize my cavities. I have returned to his office for several cleanings and a few more cavity fillings. Would I recommend him - YES! Especially for families, he enjoys his job very much, loves kids and doesnt mind being silly for their enjoyment!In short - Dr. Bialko is Best - accept no substitutions!

The new dentist Dr. Bialko was not able to complete my root canal. He broke off several files in the tooth and blamed me for waiting too long to get a root canal. He had me rush to a surgeon who charged substantially more and sat in a chair for 4 more hours while they worked on getting out the files and a foreign object. Paid the surgeon and then received a bill from Dr. Bialko. When I called to tell him he couldn’t bill me, he said started screaming at me on the phone. Once I got a lawyer, the payment disappeared. This never would have happened with Dr. Davidson. Very much miss Dr. Brad.

Go here. Just go here. Great guy, great quality care. Big difference between this place and others in Auburn.

Dr. Bialko is an excellent dentist with a bedside manner with pediatric patients that is unrivaled.

As someone with a severe case of dentophobia (fear of dentists and dental work), I have suffered my whole life every six months when I went to the dentist. But I find I no longer suffer now that I have been going to Dr Bialko since he came to Auburn a few years ago. His hygienist, Erica, is thorough, professional, and smart. His son, who is at the front desk, took care of insurance issues for me quickly and competently (insurance company fault--not the dental practices), and Dr. Bialko has a wonderful sense of humor that puts me at ease. When I come into the office, he comes out to greet me even before he does the exam after my cleaning. He is knowledgable and helpful, answering all my questions and spending as much time as I need to feel secure. Most of all, when he has had to drill my teeth, even without novocaine he did not hurt me (astounding!!). No longer do I find myself quaking before entering the office. I recommend him VERY HIGHLY. He and his office professionals are the best I have found in 60+ years of going to dentists. Thank you all!

Dr Bialko is the best. He made me smile again and it was easy and painless. Girls in office are great and love my hygienist.

Everything about this experience was a pleasure!

Dr. Davidson is highly professional and very personable and I have enjoyed going to his office for the past 15 years. If you are nervous about how comfortable you are going to be during our appointments with him, dont worry. The atmosphere in that office is excellent.

The only reason this dentist has great reviews is because of Dr Davidson. Dr Davidson since has retired and the new dentist Dr Bialko is terrible! He doesn’t know what he’s doing and he criticizes other dentists. My personal experience with him was terrible and I will never go back. Terrible! Stay away!!!

I have been going here since I was probably five years old now I take my children here. The staff is always so warm and welcoming and they really make you feel at home. I would recommend them to anyone!

I could recommend Dr. Davidson to anyone and without reservation. I am confident in saying that because he is professional and very good. You would not be disappointed if you decided to switch over to this practice.

I am very pleased with Dr. Davidson and his great staff. I have been going to see him for over 20 years now and I never have to wait longer than 15 minutes to see the Doctor. They are so prompt.

The staff is great, and they work with you to make you feel comfortable. They understand any issues you have and try to make everything to do with your appointment a positive experience.

Excellent place to have any type of dental work or cleanings done.Staff is always polite and knowledgeable.Dentist is very professional and caring.This is the best dentist office around this area.Highly recommended!

Always a pleasant, efficient experience. And the cookies are great too! 😊

Skilled, kind, warm and friendly...couldnt ask for a better dentist...and this is coming from someone who is generally scared of going to the dentis

Dr. Davidson is a very life affirming individual that is very upbeat. His office reflects a very positive atmosphere and he has the skill and the interpersonal skills to make the experience very positive.

Office was clean and staff friendly