My husband bought me a half day of beauty 1 for my birthday. It was such a wonderful experience! The massage was absolutely perfect- good pressure but relaxing. The facial was on another level- seriously the best facial ever! It felt amazing and my skin looked and felt great afterwards! I felt very pampered the whole time.

I had the most amazing massage and spa experience recently at Buckhead Grand. I arrived just in time for my appointment and was immediately greeted by the owners like an old friend. My (deep tissue) massage was just what I needed and the masseuse was very respectful and considerate. The spa is clean, peaceful, and a wonderful place to disconnect & relax.This was my 3rd massage at Buckhead Grand Spa and I plan to book my next massage there very soon.

Such an amazing spa. I’ve been to many spas and this was by far the best experience I’ve had. My wife and I got facials and a couples massage. We felt incredible afterwards. The staff was warm, welcoming, and very knowledgeable. The decor and ambiance was beautiful. Highly recommend and will be going back soon.

Staff is friendly enough.The services menu I have is, I guess outdated.. I signed up for 90 minutes deep tissue thinking it’s $140 as the menu states (See picture attached). At the time of my massage I was told it’s $175 and it was more of a take it or leave it demeanor with this news. I moved my massage down to 60 minutes. The Aroma therapy is not worth $20 but this is the cost at most places.Although no one said anything about presenting it before the massage, I was made to feel it was an issue and inconvenience for me to provide my gift certificate after my massage. When I presented it to pay, I was told 2-3 times that I should have provided the gift certificate upon my arrival..Massage was lovely. Walls are thin though…Overall, wasn’t the experience I was looking for and I wish I had been gifted a better experience elsewhere..

Beautiful spa. Received a facial and massage and both were incredible. The inside was gorgeous and felt very personal. The staff was so lovely. Highly recommend for any occasion!

Amazing experience! They were highly professional and punctual and I left my massage feeling relaxed and rejuvenated. The staff was kind and welcoming and I would trust them with any service they offer in the future!

DO NOT patronize this establishment. My friend and I were scheduled for a Massage last Saturday. However, due to illness in her family she was unable to make the trip from Texas as planned. As such, she called and asked to reschedule for the following weekend. Not only was the guy who answered the phone extremely rude to her, he stated that she couldnt reschedule the appointment and charged her card for 50% of both massages. Their website doesnt say anything about rescheduling, only cancellations. I called today to again explain what happend and request an appointment for this Saturday using the funds already charged. However, I was told that the SPA MANAGER said, We were not allowed to book another appointment with them because my friend left a bad review and they feel as though we need to find another spa. Flabbergasted is an understatement. Instead of trying to fix the situation which wouldve resulted in a better review, they chose to retaliate against us. I dont usually right reviews but this is 1 time I have felt the utmost disrespect and it will not go unheard.

Got a wonderful massage and facial here! Staff was very knowledgeable and the customer service was great. I look forward to my next appointment, I recommend the deep tissue massage.

I have been going to Buckhead Grand Spa for several years now. I have received both massages and facials and have always been treated with the utmost respect and professionalism. I would highly recommend this spa to anyone looking to have a nice and relaxing time.

I experienced the “It’s a Girl Thing” treatment and was disappointed. It was like sitting in the message chair at the nail salon. Everything was just mechanics, no customer service, no interaction or check to see if I were ok. Didn’t even offer a glass of water before or after treatment which is usually customary. NOT WORTH THE MONEY SPENT! Try a neighborhood location and get a warmer feeling.

Had a massage and facial here. It was a great experience and the staff was lovely! Will definitely come again.

Best Spa in Buckhead. I had a great experience here and everyone was super nice. Very professional service and the prices were very reasonable.

Very relaxing and professional atmosphere. This will be my first stop anytime I go to Atlanta

Excellent experience! Amazing staff and a perfect massage. Thanks!!

This area is pretty upscale; therefore, the Grand Spa presents the same upscale expectation. I scheduled a spa day for my sister during her visit! The customer service /experience was excellent, location & cleanliness of the spa perfect. Upscale comes with a tag for some the service was about 150-200, well worth the investment. My sister was satisfied.

Love love love just amazing how they take time to pamper the customers🥰

I am a beauty professional as well and was inquiring about their spa for my students. I was specking to someone that told me her name was Diana and she was rude and disrespectful. She told me she did not have time to answer any of my questions and hung up the phone on me. I felt this was very unprofessional and would never have my students to apply to work there neither will I ever refer any to go there. Do better about who answer the phone and how they treat your customers.

I got a great Deep Tissue massage there. The staff was nice and professional.

Grand spa, Im trying to buy gift cards but your website is strait out of the dial-up era, help me help you. Thx.

This place is wonderful. Staff is professional and attentive and massage therapists are phenomenal. I had Mariah for a prenatal massage; it was heavenly and purposeful. She is clearly very experienced. My husband had Emily for a deep tissue massage and he said she worked all the spots in his back that he never knew were problems. Excellent overall. We absolutely will be going back.

Wonderful therapist, great and relaxing treatments. Was wonderful a treat after a long 2 weeks hiking.

I had an excellent facial with all the trimmings including brow wax and tint. My esthetician explained everything in detail and is a very interesting person as well. I’ll come back the next time in Atlanta.

I had a really relaxing pregnancy massage the pressure was perfect and the therapist that I had was so good at what she did. The establishment is clean and neat it is a upmarket spa worth every cent.

Mariah was absolutely excellent! I called on my birthday last minute and was able to get in and truly get relaxed. I told her the areas to focus on and with the right amount of pressure she got all the kinks out. Hands down one of the best I’ve had in Atlanta thus far.

It was alright, Ive had many massages before and this pales in comparison. I almost had to cancel and they told me that we would loose half of our gift card. This was a nice gift but Ill likely try another place in the future. They uncharge for the weekends and their website should be updated to reflect that.

Natalie facials ROCK! Natalie does a get job making sure my skin is flawless!

I enjoy receiving facials on a regular basis at Buckhead Grand Spa. Natalie has beautifully prepared me for weddings, photo shoots and special events in a professional and peaceful atmosphere!

Ohh how lovely this place was! I will be back!

This place is amazing!! The facial is the best I’ve ever had and the facility is beautiful

I was a bit nervous to book an appointment due to COVID, but Im definitely glad I did! I planned to visit the city for my birthday, and they were able to accommodate my last minute request (called near closing time the day before I was to arrive). I treated myself to hot stone massage and reflexology, and my experience here was absolutely wonderful to say the least! The staff wore masks, and had sanitizer available. The atmosphere inside was serene, and it smelled amazing. There should be a sign posted that reads Relaxation Central. My massage therapist, Mariah, was PHENOMENAL!!! She asked about any problem areas, about the type of pressure that I liked, and I also had somewhat of a therapy session during the massage. Ive visited several spas, and had many, many massages but this was by far one of the best! Will definitely return

Great couples massage

I would HIGHLY recommend this place!!! From the minute you walk in, the environment AND the people are both welcoming, calm, and serene. The ambiance is everything; so much so that you instantly forget that you’re in Atlanta, lol. I first went there last month for a couples massage and it was AMAZING!!! We both had a deep tissue massage and when we left it felt like we were floating (that’s how effective they were in releasing ALL of the tension out of our bodies, lol, and might I add that I had A LOT of tension because I only had 1 massage in my entire life prior to that visit, and it was over 6 years ago :-( ) My boyfriend is over 200 lbs and he said that his masseuse, Belan (I may have spelled that wrong), worked him out and was amazing!!! My masseuse was Mei and when I say that she did her thing, I mean SHE.DID.HER.THING!!!! I was soooo pleased that I had to get her name because I KNEW I would be back and I was; I went back this morning *happy dance!!! I live all the way in Buford, but the 40 minute drive and the price WELL WORTH IT!I actually didn’t want to write a review about Mei in fear that it may fill up her calendar even more, lol, which may make it difficult for me to get in, lol. But I just can’t be selfish and keep her all to myself. This will be my once a month self care treat to myself :-)

I received a gift certificate for the Buckhead Grand Spa and SO happy I did. Spent a nice morning relaxing with the best facial EVER. Run, dont walk to go see Daiva. Youll be glad you did. The place is absolute Heaven. Everyone is so kind and welcoming. Ill be back.

Absolutely FABULOUS massage from Tatyana! Very clean, great safety and health protocol and on top of all that one of the best massages Ive ever had. I will be back!!!

My boyfriend and I went in for a couples massage and it was absolutely fabulous!!! We asked for two female massage therapists and got Mariah and Sherry. Couldnt have dreamed of a better experience - so worth the price!

Great place to spend a day! Its clean and quiet. I enjoyed the pools and the deck with a view. They have a cafe with awesome food and drinks. My body treatment was heavenly!

My fiance and I had a couples massage on Friday, September 6th and could not have had a better experience. The service was impeccable and we were treated as 5 star guests for the entirety of our visit.You definitely leave relaxed and I would highly recommend the deep tissue massage! I will definitely be back soon and hope to make this my monthly Spa!

Hidden Gem.... Superb, excellent and professional. Amazing. I love and have experienced a number of spas across the country, and this one is atop the list. Truly a boutique experience for all. Private, intimate room settings, excellent therapist and supportive management team. Pricing is well matched with both the experience and value of the services. Trust me, this place is for you.

I LOVED IT!!

My favorite spa in Atlanta, cant say enough good things. Ive been coming here for close to 6 years now for a variety of treatments and massages, always top notch service. Highly recommend.

AMAZING!!! Our couples massage was awesome. Our 2 masseurs were top notch. Would definitely visit again.

Few days ago my wife and me had a couple deep tissue massages. We had such a wonderful experience. We were greeted very nicely and really enjoyed our massages. We cant wait to go back. I highly recommend it to all of the other people.

I have been here twice and received top notch service each time. I get a body scrub and massage.

Excellent experience.

This place was awesome. Natalie did a great deep tissue in my back and overall it was a very pleasant experience. I cant say enough nice things about the place. NOTE: DO NOT PARK ACROSS THE STREET. Buckhead Station will boot your car and charge you $75 to get it off.

I really hoped to get a great experience but unfortunately I can give only 2 stars to this place. Ive been in many spas and usually, when you come in, you get to take a shower to feel fresh before your appointment starts, also, it will be up to you to take a shower after. Unfortunately, the room where I got my massage looked like a little storage closet. It didnt have a shower or any spa essentials to take a makeup off etc. I was trying to ignore it and just get to my massage. My masseuse was a really nice woman but i didnt feel like she knew what she was doing. She pat my back a little, burned my skin with very hot stones and put enormous amount of oil on the entire body. I was just laying there and waiting for it to be over. When the massage was finally over, i asked if I can take a shower. Came out that there is only one room with a shower and it was already occupied by a client. I was wondering if they suggest me to wait but they were just so ready for me to pay and leave. When I left, I felt extremely disappointing. I had to cancel a meeting with my friend because I just couldnt meet her while my entire body was dripping with oil. My dress absorbed it as well and now I cant wash it off. My hair was oily and in general, I felt nasty. I dont think that is how you are supposed to feel when you are leaving spa. I dont want to come to that place ever again!

I have visited many spas in Atlanta and this is easily my favorite. I love the quiet atmosphere with relaxing music and low lighting. You feel lighter just walking in the door. Daiva is my aesthetician and she is very experienced and pays attention to your specific needs. I leave with my skin glowing and feeling like I just had a mini vacation. I cant wait to go back for my next visit.

I had the best experience in this spa ever. This Spa was very clean and their customer service was excellent. I would recommend it to everyone else who is looking for a good quality experience. I really enjoy my massaged every single time ai go over there. Cant wait for my next appointment!

My family and I have been receiving treatment from Natalie for as long as we can remember. She is amazing, we have never revived better treatment.

I had the Manly Combo main-pedi provided by Uni ca and I could not be more pleased. I received excellent service in luxurious surroundings and emerged with immaculate looking hands and feet.

Our experience at Buckhead Grand Spa was magical! We had a deep tissue couples massage with Irina and Mariah, who were so amazing that I wish I could give more than 5 stars! Highly recommend!

Ive been going to Daiva for a monthly eyebrow wax for seven years now. She is truly the best - taking her time to make sure they are done well every single time. Im so grateful to have found her and would highly recommend!!!

I have always had great experiences at buckhead grand spa. It is my definite monthly go-to. Amazing staff and a wide array of services. I would recommend to everyone!

I had a pretty bad experience at this place. I have a lot of back issues but was really wanting a nice relaxing massage, so I tried somewhere new with seemingly good reviews. When the therapist started, she asked me if I wanted deep tissue and I told her not really because I was seeking relaxation vs work. She proceeded to give me a deep tissue massage that did nothing but hurt. I couldnt figure out why but figured, hey my back is really tight, and she is trying to work it out, oh well. Then I go to check out and realize the massage was more because I had a deep tissue I didnt want or ask for or enjoy. Its not a money thing, I went in for a 90 minute massage, I wasnt looking for the cheapest massage out there. Very disappointing experience, you should really listen to what your clients want, not just up-charge them and leave them in pain. Have not and will not return. Terrible massage and worse customer service.

Wow! My clear and glowing skin is a testament to the awesomeness and serious expertise at Buckhead Grand Spa! Ive visited many medspas and skincare clinics around town and no doubt this is the best. Through the door, I was greeted, given nuts and chocolate and completed a brief skin analysis. Thankfully, theres no extreme waiver stating the company is not responsible for incompetent employees ruining the skin.The treatment was so peaceful and thorough! I appreciate the esthetician using a timer since Ive had incidents elsewhere with my treatments ending before the booked and paid time. The temperature was just right, the soft music, and cozy table... I napped during half the facial. Products used contain active ingredients so you can feel and see an immediate difference. My pores never looked better, and my face never felt cleaner. I felt like a queen during the process and finished feeling like a diva.The prices arent terrible, so Im certainly saving $ to visit when recommended. Buckhead Grand Spa is officially my home beauty care spot.

One of the best services Ive received. I got a treatment here as a present and I wasnt sure if Im going to like it. It turned out to be an amazing experience. As I said - one of the best! Perfect!

This spa is amazing!!! Daiva is talented and experienced at everything she does. The ambience is wonderful, the spa is well-maintained, and the products used are high quality. Would recommend to anyone!

Only spa I will go to in Atlanta! After having some bad experiences in the area, I was nervous I would not be able to find a reliable spa. Fortunately, I have loved every visit! The staff is friendly and professional, and has always provided exceptional service.

Called to tell them I was running behind the man said it was ok and that they will do a 30 min massage instead of 60 (which we was fine with) then a lady called to say we can’t do that so we turned around then 20 mins later the same guy called us back saying where we are and we told him what the lady said then we missed our appointment cause they wasn’t on the same page so we just wasted $200 and they won’t refund or give a partial refund

Very professional friendly and peaceful!! I would return monthly to see Daiva, excellent esthetician!!

I had an excellent experience here. Soothing atmosphere, lovely design and professional massage. Recommend.

I love the atmosphere. Great place to relax

I just love this place. It has a very warm and intimate feel! The spa specialists do it all!! They are very knowledgeable, precise, and always show they care. A sweet young girl (Lorda I think) working at the desk complimented my broach. She is such a jem! 10/10 will be back!

DO NOT BOOK HERE!!!!!! My grandmother passed away the day of our appointment with them so of course we had to cancel. We tried to explain we had an unexpected death in the family and they refused to give us a refund or re schedule our appointment. We still had to pay $180 for the couples massages that we weren’t able to receive. I could understand if I cancelled for no reason but I can’t control a death in the family. They were very rude and heartless. Book at your own risk.

This place is well operated. Clean and accommodating. I loved my massage and I am definitely coming back.

Such a great experience!!! The space was beautiful and calming. Cant wait to go back

The staff is so welcoming and attentive which made my entire experience that much better. Be sure to book here any chance you get so you can get the best spa experience Atlanta has to offer!

I got a deep tissue massage and it was wonderful, staff is very friendly oh, I cant wait to go back

Very relaxing and soothing. Got so many knots out of my muscles in my neck and shoulders.

Great and cozy place, friendly and professional staff.Will definitely come back

Fantastic massage and facial today. Staff was very professional and services were top notch

Mothers Day gift to mom and in-law, they came out refreshed and more than satisfied with their Massage and Facial!

I go to this spa for about a year and half right now. Daiva takes care of my eyebrows as well as my skin. Since I moved to the USA from Europe it was such a big challenge for me to find a good specialist that could take a good care of my face. This European buckhead grand spa is totaly a miracle!!!!

I had a great experience. However! Before undergoing microdermabrasion with glycolic acid peel. I was not notified of what I will be experienceing the following days after getting it done. It has been a week and my skin is still very sensitive, dry and sensitive to breakouts. While all of this is apparently normal, if I would have know of the outcome I would have not chosen to do it since I was recently diagnosed with melanoma. I do not need my skin to be this sensitive even more so now after being diagnosed.

I took my younger sister here for her college graduation gift, hoping it would be a perfect day. To my disappointment, this spa day turned into a miserable experience. After booking for a massage and facial for each of us, the lady doing her my sisters facial added 4 add on services to her facial without asking either of us. I feel she took advantage of a young girl having her first facial. Then she and the owner lied and disputed it implying she had asked for it. These add ons added $150 to our bill. Additionally, my facial was not very good.....my skin seemed exactly the same when I got home, as it did before I went there. Ive had a facial before at Spa Sydell, and it left my skin radiant. This place....not even close. The massage was mediocre. Ive had better massages for much less. It was weak and she didnt even touch my back....only my shoulders. I read lots of good reviews, which is the reason I chose this spa, but I only feel cheated and disappointed. This place is overpriced, dishonest, and just not very skilled in their services. I also think there is a language barrier between the staff and the clients. Save yourself the trouble and go somewhere else!!!!

I was treated like I was the only client they had from booking through the actual service. It was such a treat to have so much pampering and professional attention.

Simply amazing! Daiva and Mariah are the best!!

Ive tried a few spas in Atlanta, but this was by far the best massage Ive had. I received a gift certificate for Christmas from my brother who lives out of town so he did a lot of research to figure out where to send me. He did a good job!First tip... park in the parking lot with Bed Bath & Beyond for free (but I was warned to make sure a parking person doesnt see me walk the other direction). The garage attached to the Buckhead Grand will charge you.I was very politely greeted and filled out the necessary forms. My wait was not long and the ambiance in the waiting area was nice. My massage therapist was Latissue and I had an amazing 90 minute Swedish massage. She made sure the amount of pressure was right and politely asked if I was ok a few times during the massage.There was nothing super fancy about the spa, but they had soothing music, the right lighting, everything was very clean and orderly, and Latissue did a great job. I definitely recommend this to others and hope to go back soon!

It was an amazing experience! The knowledge and level of service were impeccable!

It is with great pleasure that I highly recommend the BGS. As an avid traveller I can compare them to such elite spas as those at Carlyle and Surrey Hotel in NY, Mandarin Oriental (several locations), and Canyon Ranch (among others) and I can truthfully say, that no one provides a better facial than Natalie or Daiva at BGS! Their knowledgeable experience and passion for skincare is amazing.Upon each visit they assess the current health of my skin and provide a variety of services that are custom designed to bring back the health and glow of my skin. They are able to offer a great diversity of services due not only to their skill but the excellent equipment available. I also appreciate that along with their expertise, they imparting that knowledge to me and provide professional product lines that enable me to extend the life of my services at home until my next visit.Excellent skin care that transforms the health of my skin, gracious service from kind and thoughtful people-- It is a relaxing way to stay healthy and look fantastic. I never leave without saying, Wow, I feel like new again! and my husband says, You glow! I love it!! Thank you Buckhead Grand!!!!

My go to for facials and brows! These treatments have done wonders for my skin.

Well worth the money!!

A must recommended spa!

Loved everything.

Very accommodating.

Knowledgeable and skilled!

Good staff

Bad

Staff was professional