Ive had only good experiences with Dr. Pipkin, especially when I needed crowns and repairs after breaking my teeth. That work has remained solid for years. Since then Ive had checkups and cleanings and they also found a new, very subtle crack which was extremely hidden. She was also careful to check with my insurance coverage on recommended work. I always go back for my cleanings and when I need something checked out.
Everytime I go in, i get the best treatment! Dr. Pipkin is very professional and I know Im in good hands with her.
I called trying to make an appt.. And they informed me that Dr. Woo had retired. So when I asked for the soonest available appointment, the receptionist gave me a date of October 12.. Im sorry but how is that the soonest available appt. I needed service sooner than that. I will not be returning to victor valley dental group. Luckily, I was about to make an appointment at western dental, and got seen that same day.. If you need fast service, dont go to victor valley dental group.
Grew up going to this dentist still go there the staff are great
Some of the staff are very unprofessional. They talk bad about people behind the doors. They need to stop the high school drama a grow up! Not good for business. So sad they act like this disappointed.
I called because my son chipped an adult tooth and was in pain. they said they didnt have any appts for a month and a half. So they said we could come in Friday as a walk in at 7 am. So I get the kids ready extra early and show up right at 7am, then they tell me they arent seeing any walk ins today, (mind you I called the day before). They turned us away regardless of the miss information, my great inconvenience, and the pain my son was in. Not a very good way to get and keep business!
Slow