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McNelly Optical
2002 Medical Pkwy # 615 Sajak Pavilon, Annapolis, MD 21401, United States
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Da
Review №1

These folks are at the top of their game; if you seek real expertise in getting great vision, this is where you need to go. They are craftsmen in the fullest sense of the word, absolutely no comparison to the mall experience. Just go.

Ne
Review №2

As usual we have had a very positive experience - from a wide selection of frames to detailed fitting, quality products, and suggestions to help us choose something flattering. The trees again have leaves, road signs are crystal clear, and a stranger asked where she could get glasses like mine ( we referred her to McNelly). The small repairs and adjustments have been helpful to us over many years. Our family would not go anywhere else for our optical needs.

jo
Review №3

Fantastic experience! First time in over 609 years wearing corrective lenses that I got a properly fitted and adjusted set of glasses. Well Done!!

Su
Review №4

I am a wearer of progressive lenses and a non-candidate for lasik so must continue to wear glasses! Love my new glasses and the magnetized sunglass lens that goes with it. Ive been wearing glasses since 1970 and McNelly has never failed to offer outstanding customer service. They make sure my lenses are right every time. I would highly recommend them!

Jo
Review №5

First visit was slow. Glasses are great.

Ca
Review №6

I would never go anywhere else than McNelly Optical. Their skill in filling prescriptions is unparalleled. I trust their professionalism, and theyre good people, too.

Ki
Review №7

I love coming to this office because they are always so patient and friendly on top of making you look good. Thank you Pam and McNelly Optical.

Ca
Review №8

Pam took time to listen for what I was looking for in eye glasses. I knew what I wanted but always settled for glasses that I didnt like (either they were too expensive or just not quite right). Now I enjoy wearing my glasses. Pam was also able to make them affordable- that I bought 2 glasses. (my prescription is up there, so usually i can barely afford one).Thank you Pam for a wonderful experience buying prescription glasses!

Sh
Review №9

McNelly Optical was the fourth optical company I interviewed about the cost and related services associated with my first pair of Progressive eyeglasses. After comparing the four companies with regard to their professional manner, time dedicated to personalize my needs, privacy of the visit, and overall associated costs, I decided upon McNelly. It is important to me to be able to trust that my optical company cares about my vision as much as I do. Im pleased with my new glasses and glad I chose McNelly.Shirley Theimer,Annapolis, Md.

Tr
Review №10

Pam Lauer worked with me and made recommendations to help me with new progressive glasses for the computer with a special blue light protective coating for my eyes. She took her time to make sure i got the right frames that work for my lenses that also look and feel great. She also helped me upgrade four pairs of existing glasses with new lenses to match my updated prescription. She took the time to work with both me and my mom on our new glasses. She was absolutely wonderful. We have been customers of McNelly Optical for years and highly recommend using them. Their expertise and experience in the industry are outstanding.

Da
Review №11

After fifteen years with another optician I decided to give McNelly a try. It was a very pleasant experience and I was even more impressed by their attention to detail. They were not satisfied until I was completely satisfied. Having worn glasses for over 50 years there wasnt too much more for me to know; or so I thought. They discussed the proper way glasses should fit as well as the best way to clean them. They even ordered a new lense for my frame because they werent satisfied by the fit. All in all, they have a new customer in me, for life.

Ci
Review №12

I cannot say enough about the service I received. Pam was very good in picking out frames that fit me properly. The glasses are amazing. I was leaving to go out of town and Pam saw to it that my glasses were finished and ready for pick up before I left. Thank you for your wonderful service.

Pr
Review №13

Outstanding service and professionalism! Ive been a customer of McNelly for several years and am enormously impressed with the care taken to ensure that every aspect of selecting and fitting glasses is done thoroughly and carefully - with consideration given to both customer preference and fit. Personalized care backed by an experienced, professional and friendly staff. What could be better!

Al
Review №14

My family and I have been using McNelly Optical for years. They truly value their clients and want to make the best glasses for your needs. I love that they are family owned for over 90 years. You can’t get better service than this! Excited to join the McNelly team😃

Ta
Review №15

Thank you soooooo much Ed & everyone at NcNelly! I tried 10 places before getting to you guys- I have an 87 year old needing glasses since he broke his frames. He just got released from the nursing home froma stroke- He is not easily mobile & an extreme fall risk. No one else would agree to do anything without him coming in in person, no matter what I said. Every other glasses 👓 Dr/ store would not give me any hope of anything to work with. They said he would have to come in in person to be measured, etc.there was no hope or help or reassurance. This was the 1st & only place out of about 10 actually offering real help. They not only helped me but also the same day!!!!!!I am still amazed. They helped when no one else would. They did an amazing job (thank you Ed!) & my stepdad can see again & is so grateful.Also- I loved your selection of frames- I want to get glasses 👓 I do not necessarily need simply because you have such great Frames!Prices were great so thank you again!!!!!!We will be back & send others your way!You are not a workshop but an art gallery!!!’Thanks again for doing what NO ONE else could,...,

be
Review №16

Another great experience at McNelly Optical! I tried McNelly after several failed attempts to get a correct fit due to my tricky eye situation. I have had several glasses prescriptions filled their in the last 5 years and each one has worked out perfectly. They work hard to get each pair of glasses just right.

Co
Review №17

I cannot thank the McNelly staff enough. I took my 88 year old Grandma to her eye doctor appointment in the Sayjak building and went right up to the 6th floor to get her new glasses. We just happened to catch the team on a slower part of the day and we were seen immediately. Suzie was very kind and patient and professional with my Grandma. Suzie let my Grandma peruse at her own pace. She sat us down at her little desk and pulled out their new iPad technology to take pictures of my Grandmas face in order to measure down to the millimeter for her glasses. It was quite the scene but it was worth it. We paid for half of the glasses then and Suzie said see you in two weeks. One week later, Grandma had another eye appointment and she said lets just go upstairs and see if the glasses have arrived! They did! A week early! They fit perfectly and Suzie again could not have been more kind in assisting my Grandma.If you are in the Sayjak building and you are short on time -- head up to the 6th floor and go see Suzie and her team! No need to make a special trip to the mall.Disclaimer: they do not have the amount of options you would find at LensCrafters. However, their stock is sufficient to still have options.

Ma
Review №18

They had the half frame reading glasses that I like and that are so hard to find nowadays. What I really appreciated is the way I was treated, like this is a health issue, a medical issue, and I am a patient. Instead of just some guy buying a piece of hardware at a department store. The optician took note of how close set my eyes are. She volunteered detailed instructions on how to clean the lenses properly to prolong their life. I felt that when she was talking to me, she was focusing on only me, and nothing else. I gotta refer my wife here.

Mu
Review №19

I have worn glasses since I was eight years old, quite a long time of different experiences. McNelly was a once in a lifetime occurence. PAM presented me with many frames till we found the most becoming and then suggested a new lense that was the lightest, thinnest I ever used. I plan to always use McNally! Thank you, Diana W.

Wa
Review №20

Very helpful, will definitely go there again to get my glasses.

Ei
Review №21

Helpful & professional

Ma
Review №22

Excellent service, always very helpful & glasses were great. I would highly recommend for optical services.

Ch
Review №23

I took 3 pairs of glasses to this company inthe Sajak Pavillion at Anne Arundel MedicalCenter. I went to McNelly Optical as theywere next to my opthalmologist at AAMC.Within 2 weeks I had my updated lenses onthe frames and their attention to the processwas exceptional. Their pricing was quitereasonable and I would recommend theirservices very strongly. I am very satisfiedand would use their services in the future.

Information
13 Photos
23 Comments
5 Rating
  • Address:2002 Medical Pkwy # 615 Sajak Pavilon, Annapolis, MD 21401, United States
  • Site:http://mcnellyo.com/
  • Phone:+1 410-573-2822
Categories
  • Eye care center
  • Optician
  • Optical products manufacturer
  • Sunglasses store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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