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Progressive Dental
24 Frank Lloyd Wright Dr, Ann Arbor, MI 48105, United States
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ma
Review №1

My 5 and 8 year old daughter actually like to go to the dentist! I will admit picking out a toy at the end has been helpful but this place is a great experience for kids all around!My hygienist Kelli is very gentle, personable and professional; a shinning example of how great this office is at hiring and retaining amazing staff.Yes you heard me right; my kids look forward to going to the dentist!

Sa
Review №2

I was assured that the extra services they recommended were covered under my insurance but they were not and I was charged over 300 dollars. It took over 6 months to figure out the details of the bill. I was also charged an 80 dollar missed appt fee when I cancelled due to a sore throat during COVID. Very disappointed!!

Au
Review №3

Great dentist, the place is so nice and quiet, and my favorite part is how quick and efficient they are. I’ve never been in the waiting room here for more than 10 minutes. Just yesterday I called because I was having horrible tooth pain. They got me an appointment only 2 hours from when I called, and when I got in they took X-rays, cleaned my tooth, prescribed me antibiotics, and I was out in less than an hour. When I got to my CVS, my prescription had already been sent over and was ready. When having tooth pain like I was having, the time efficiency is greatly appreciated. Thank you, Dr. Bart Hall!

Kr
Review №4

Great dentists but the support staff leave much to be desired. We booked an appointment 5 weeks ago and found out the day of the appointment that it was either cancelled or not booked properly. The woman on the phone just kept being rude and saying, That doctor doesnt do that type of appointment. Which is fine, except calling to tell us the appointment was cancelled would have been helpful or not scheduling it at all. Why on earth would they schedule it and then just delete it and not inform the patient? Instead, I spent 5 weeks anticipating this appointment and was left in pain with an offer of a prescription while I wait another 5 weeks. You have to be on top of the billing because there are regular mistakes. I have sent my youngest sons insurance information in 4 times and hopefully now this time they have billed it, but I wont be surprised if I get another bill.One of the front office people doesnt wear a mask. When I refused to approach her she pulled one up over her mouth but not her nose. Then she was repeatedly asking me what number tooth they worked on, and when I asked her how I would possibly know that she said it was my tooth. Well yes, it was. But learning how dentists number the tooth is generally not a pre-requisite for dental care. Finally another woman looked it up and called it over to her.The dentists are great and make you comfortable and do a good job. But its constant problems with the front desk. I have half my treatment plan done, and am just going to look somewhere else. This is very disappointing, but its not the first time Ive made an appointment and they moved it or cancelled without bothering to tell me. My husband took the day off work and I got childcare to watch my special needs kids. Its not easy for me to plan an appointment and I need my time respected as much as theirs if I were to cancel on the same day. Despite being in the middle of my plan, and actually in pain, it just makes sense to move on. And given I have a daughter with medical needs, an office staff who takes the virus seriously is important to me as well

Me
Review №5

Dr. Hall & Hall, are very kind , caring and knowledgeable.My treatment was thoroughly explained, and I was very comfortable during treatment. The receptionist, worked with me to schedule appointments around my schedule. I was given a treatment estimate before my treatment, my copays were explained and easy to understand. The receptionist helped me navigate Care Credit application and offered additional finance options as well. I appreciate the level of communication the office provides to confirm appointments, update forms and keep me safe with Covid precautions. I asked for text regarding appointments etc, and have requested statements by email as well to forward to my health savings plan for reimbursement. The staff goes above and beyond!

G
Review №6

Well they used to be good but since they lost some staff. I done care fore treatment. They say one price and charge u more not desirable place anymore. Update. It takes forever to get through checkout.

sa
Review №7

Progressive dental is amazing. The staff is extremely friendly and knowledgeable. The moment we walk in the door we are greeted with warm faces. The assistant’s that worked with the Dr. kept me in the loop every step of the way at my Sons visit. He is terrified of needles but, Dr. Bart Hall numbed him and he said that he didn’t even feel it! He saw the hygienist Kelli as well. He feels so comfortable with her, and wants to see her every time. Great job Progressive Dental, two thumbs up from a 12 year old boy!

Sh
Review №8

The absolute BEST dentist Ive ever had. Ive had a lot of my older dental work redone from 20+yrs ago here; crowns, fillings, ...Dr. Hall does amazing work and knows how to fix a tooth that other dentists wouldnt touch- the work was originally completed at the school of dentistry and had a ledge just below the gum line that Ive been keeping healthy all of these years. He recommended to redo and fix the tooth. As he was repairing it, he reevaluated the structure of the tooth... he changed the care plan so it wouldnt shatter and I would keep my tooth. He has tremendous experience and knowledge. I never feel anything at all when Im getting work done. He is also conscience about numbing and only doing what is necessary- so he makes sure your whole cheek and tongue are not numb if they do not need to be so you dont walk out drooling. And the cherry on top is that he is really funny and very nice. Always checking to make sure that I was ok (which I always am). I really appreciate this office and am so glad that I found them.The staff are also always happy, friendly and helpful. I recommend this office to all of my friends and family all the time. This is the office you want to go to.

Sh
Review №9

Very friendly and professional, a great place for adults and children. Ive been taking my grandson there for years and Ive never had a bad experience.They take the time to explain what they are doing and why. I love that

Br
Review №10

I have been with Progressive and Dr. Meredith Hall for about 12 or more years. She is awesome, the staff is awesome. I have anxiety of going to the dentist....she took it right away. Both Dr. Bart and Meredith Hall are the only dentists my children know and love them..I cant imagine a dentist and dental practice that could be better than progressive!!

Sh
Review №11

I have been going to Progressive Dental for a number of years. Every experience has been positive, from the hygenist giving me great advice about how to protect my gums and teeth to the dentists who always make me comfortable and confident that their advice and work will be the best possible. The entire staff are friendly and helpful. I highly recommend this outstanding practice in Ann Arbor. Sharon W.

Ma
Review №12

The Progressive Dental Team are professional, highly skilled, helpful, friendly, empathic, good listeners and best of all ~ painless. Patients are greeted as you come into the office, you’re offered something to drink while you wait, the medical staff is extremely informative regarding all their procedures, their equipment is state-of-the-art and their office is calming, clean and nicely furnished. Sean helped me today by fitting my mouth-guard securely. He was professional, informative, gentle and thorough. He was terrific!

Am
Review №13

The staff is very friendly and caring.i would highly recommend and have recommended to my family and friends. Brittany did my cleaning and I have never had my teeth feel so clean!

Ra
Review №14

My hygienist Kelli took amazing care of me. She treated me with respect and dignity knowing how anxious I was about certain procedures. She allowed me to make my own decisions about what I needed for pain control and she treated me as a whole person. I recommend progressive Dental to anyone! I’ve been going there over 20 years and I’ll never change !! And Dr Bart Hall is hilarious with an easy chair side manner

Kn
Review №15

Great service! Im a new pt (second visit) and really despise dental visits. But this place has been amazing! They make me feel totally at ease, the office staff has been very friendly each time I call and visit, and the techs are so nice and professional. Dr. Bart Hall explains everything he is doing, is funny and has so helpful in making me feel at ease. I have practically ZERO pain from this place, and they are so good at making me feel comfortable when I do. Highly recommend!

Ja
Review №16

The change in my mouth health over the last few years is phenomenal! Dr Meridith Hall is not just a dentist, she actually cares about her patients and has your best interest in mind! Best decision I ever made and I have the smile to prove it!

Ca
Review №17

I have had good service from this office, today not so good. I brought my retainers in to be cleaned. From my understanding there is a machine that retainers are put in to be cleaned. Today, however the assistant, said she used some solution and brushed them. I could have cleaned them better at home. When I asked for them to be cleaned over she told me that it will take 20 minutes. Fortunately, it did not take that long. I still dont believe they were put into the ultrasonic machine but they cleaned well enough.After I left, I received a phone call Alicia apologizing for my not being happy. Love that!! She the initiative because she saw what happened. Thanks so much!

Sc
Review №18

Kind, gentle, courteous, current on research, determined to be the best, knowledgable, educating and sincerely concerned about making patients comfortable, improving care and improving outcomes. I have been a patient here for several years and actually enjoy going to the dentist anymore. The best part is having healthy teeth and gums again!

Ja
Review №19

All the doctors/hygienists are amazing! They make you feel very comfortable and help you to understand what is going on. Best office ever!

As
Review №20

I really enjoy myself every time I come to this dentist office. They are very nice, they always give you free water, coffee, or apples. They explain everything from start to finish very detailed. Any questions you have they will answer all the doctors are just great.

gr
Review №21

I like the quality of work and the professional work ethics of the staff. Very friendly place to get your dental work done. The Dentist are very, very, good and they are concerned about their patients. Love it.

Er
Review №22

Probably one of the best dental practices in the Midwest. Excellent, educational experience as a patient. Outstanding at providing anesthetics to make sure patients are comfortable, even for a patient with periodontal challenges. Hygienist Kelli is brilliant, thorough and world class.

Kr
Review №23

Everyone is so Nice and Helpful. They always explain Procedures and Billing before they do any work. Theyre Great!!!

Al
Review №24

Best overall experience Ive ever had at a dentist office. It was clean with a very short wait time. The entire staff was welcoming and accommodating offering something to drink and toys for the kids not to mention a complete care bag with instructions to go home with. The staff checked on me to make sure I was doing ok and happy with my results. I was very pleased with not just Toria but the entire Progressive staff. Well worth the 1.5 hour drive for my whitening. Thank you all.

Br
Review №25

THE best dental office in Ann Arbor. I took my 7 year-old son there to have a cavity filled. Afterwards, as we were walking to the car, he said I love going to the dentist. No joke. The dentists, hygienists and staff are all fantastic.

Pa
Review №26

Wonderful staff who go the extra mile to make your procedures as painless and pleasant as possible. The Halls are fabulous dentists who create beautiful crowns and bridges. Hygenists do a great job. Excellent help with a tooth that needed a root canal. Gave me an emergency appointment every quickly.

Ja
Review №27

Very competent staff and the atmosphere is warm and welcoming. Willing to take the time to chat about procedures and calm your nerves. An array of comfort drugs are available.

La
Review №28

Excellent treatment, caring staff and front desk crew. I dont like the dentist in general, but they help you breeze through your treatment. Both Dr. Halls top notch. Dental Hygenists are great too. Brittany thanks for your complete care and concern with my recent dental crown. I was in great hands!

Ch
Review №29

Great dentist. I am happy to get my cleanings done here. They are always friendly and dont give me too hard a time about not flossing well. They take the free U-M dental insurance and there is no fee for regular visits.

Mi
Review №30

A very clean, professional environment with plenty of well mannered staff. They did a great job when I came in for a filling, very quick and precise, and extremely accommodating! Ill definitely be using them as long as Im in Ann Arbor.

Da
Review №31

Not sure how to review a dentist... they hurt you well here? Kidding aside (not really), everyone is super nice, genuinely care and do a great job. Been going here for 3 years now. I wouldnt consider going anywhere else.

Da
Review №32

This is my go to dentist. They’re accommodating and experienced. During my last visit, Brittany and the front staff were extremely nice and made everything much easier.

Ri
Review №33

They do a good job telling you what’s needed and why. They also clearly care about their patients. I would certainly recommend.

Cr
Review №34

I was nervous about trying a new dentist office but the hygienist was very professional and thorough. I loved how she explained problem areas and showed pictures from the X-ray. The male Dentist was also very thorough and professional. I received about five fillings and there was no pain! Definitely will be going back and would recommend to friends.

Wh
Review №35

I just completed my Invisalign Express treatment with Dr. Barton Hall and had great results and a fantastic experience! He was thorough with my initial evaluation and with explaining my options and his recommendations. I was also very well attended to during my check-ups during the three-month treatment process. The added bonus is that Dr. Bart is quite a hoot!

Ca
Review №36

Always listen help do things right the first time and friendly. Reasonable charges for their professional work also. Love this place and its people.

Jo
Review №37

The work here is excellent! Ive needed 2 bridges and 2 implants, besides fillings and cleanings. Ive been coming here for 19 years.

Ra
Review №38

I had a wonderful experience during my appointment at Progressive Dental. The entire staff is very friendly and helpful. They do outstanding work in helping me with my dental care. I strongly recommend them to anyone!

Ma
Review №39

Highly recommend! Always a positive attitude in the office, always a painless visit. Dr. Hall is always up-beat, & welcoming.

Th
Review №40

I went on for a standard cleaning today (6/26) and got excellent, professional service as I always do. Today was unique as I had a new hygenist named Ryan who is just starting out.He was personable as well as efficient and knowledgeable with his work!

Br
Review №41

My husband and I have been patients of Dr. Hall for 12 years, and she has treated my daughters since they started seeing a dentist. Dr. Hall and the staff at Progressive Dental are wonderful!! I never feel like Im going to the dentist, I feel like Im going to see my friends!

Fa
Review №42

All staff are professional, kind, knowledgeable, energized, educated, answer questions, explain every move before they do it and why they are doing it so you are not lost, and they follow up.The place is clean to a point I can sleep on the floor. I always had a great experience... I feel that they are naturally go above and beyond every time.... simply because they care.I just LOVE THEM ALL. I feel like I am a part of a family.Fadi Islim.

We
Review №43

Had my wisdom teeth out today. Team was extremely professional and considerate. Didnt have to wait at all, care package was thoughtful and informative.

To
Review №44

Dr (Bart) Hall and the staff are so helpful and accommodating. Dr. Bart has been very attentive and creative working with me to find a solution for a somewhat unique issue.

Da
Review №45

They are great. Painless. I am a big baby. And I am very comfortable

Br
Review №46

Great service great work on my teeth. best employees. they are honest and don’t overcharge.

Pa
Review №47

I just had a crown done and I was nervous if there would be pain. I am happy to say that the injection did not hurt, nor was there any pain during the procedure. I was pleasantly relaxed as I listened to Christmas music. Next day I have absolutely no pain or soreness. Dr. Bart Hall is funny and puts me at ease.

Ja
Review №48

Friendly and respectful of your scheduled appointment time. Great experience with Dr Bart and Invisalign, results are amazing.

Tr
Review №49

I just had another wonderful experience with the caring staff at Progressive Dental. I highly recommend them.

tj
Review №50

The staff was very friendly, they explained everything in detail, also answered as many questions that I have asked. After procedure I didnt remember nothing and it was no pain before or after the procedure besides a little discomfort where the teeth was pulled. Try even gave me a take home bag with food and other goodies for my teeth.

Pe
Review №51

An old crown fell off while I was eating my lunch at work. I called PDA immediately and I was able to come in that same afternoon at 3:30 pm to get it re-cemented. Excellent treatment received from Sean and Dr Bart!

Fa
Review №52

Another continuation of care visit that ended up with another GREAT experience. professional, kindness, caring, and involving the patient in their care. my dentist tech/ aid/ angel (sorry I dont know what the right title is but Ms. O. she was great, and like everyone else she went above and beyond. Seriously, you feel like you are the only customer and everyone just want to care for you, or you own the place. just wonderful experience every single time. So THANK YOU. Fadi Islim.

Mo
Review №53

Very friendly and knowledgeable people!! Plus they are conveniently located.

su
Review №54

I have been a patient at Progressive Dental for 19 years and have always thought they were wonderful. They do a great job with my teeth, are accommodating to change appointments, are professional & understanding, and work well with my insurance company. My children and husband enjoy them also. Ive even referred co-workers to them. So, good dental care quality and streamlining the insurance process is a big help for me.I wanted you to know, though, the most impressive was my last experience. My old gold inlay fell out of my very back, upper tooth. Progressive was able to have my dentist see me the day I called. The tooth was prepared for a crown. I left with a temporary crown and an appointment for the permanent crown for after a holiday weekend. Then, the day before a holiday weekend, I broke the temporary crown. That hurt! Again, Progressive Dental got me in quickly - and luckily the permanent crown arrived the night before my temporary replacement appointment. Progressive installed the permanent crown without pain. Thats a big deal for me. This was the above-and-beyond expectations which is worth commenting about. Im happy with that tooth again. And very happy with Progressive Dental.

Ka
Review №55

Today I have a crown work done. Britnie did a excellent job helping Dr Hall. Britnie know her job and antisapates the doctor every move. Making for a smooth and enjoyable experience.Dr Hall has hands that have this touch that I cant even explain. Her touch is so kind and thoughtful with every hand movement in your mouth. I told Dr Hall that she had a true gift in her touch.God gave her a very exceptionally skilled hands for dental work. Im very glad Im in good hands with these two Ladies

Sa
Review №56

I had a good experience at my dental cleaning yesterday. My hygenist was very thorough, friendly and even offered treatments suitable for me. My teeth look and feel great. Thanks!

Ca
Review №57

Staff always friendly and professional. Thank you Dr. Meredith for all that you and your team do!

Su
Review №58

Everyone cares. Always a pleasant experience considering the dentist is not where we want to be. Meredith Hall is super calm and gentle.

Jo
Review №59

I was extremely pleased with my 6-month cleaning visit, pain free and a really friendly staff as always. Progressive is the best of the best!

ge
Review №60

I have been a patient for over 5 years now and have been coming back for each appointment - so far I have no plans of going anywhere else for any teeth issues or maintenance. That happy :)

He
Review №61

I am so grateful that they fit me in to investigate my dental pain last minute before an out of country trip! So relieved!

Ni
Review №62

I never had a crown before so I was a bit nervous. Alisha (sp) help me to remain calm and looked out for me through the discomfort. Best dental experience ever through the procedure.

Sa
Review №63

I love this Dentist office my experience each time has been wonderful. The staff is very friendly and you cant help but to love Dr. Bart. You will diffidently get the presidential treatment here.

Za
Review №64

I had a root canal appointment with Dr. Nima today. I had a phobia of going to dentist, but he was so professional and nice person. I recommend it to everyone.

Va
Review №65

We have been going to Progressive Dental for 14 years; the staff are wonderful and we would gladly recommend them to anyone looking for a good dentist in the A2 area!

Ro
Review №66

As good a dental experience as Ive ever had. Karen always does a great job on my cleanings and Dr. Hall makes getting fillings easy and quick!

Jo
Review №67

Dr. Hall and staff and very pleasant and aim to please the customer. And my oral surgeon Dr. Ho did an excellent job on my surgery to make sure I was pain free.

Sh
Review №68

Great staff, very courteous and kind, Dr. Hall is the best, making sure you understand everything involved with the procedure and making patient comfort a priority!

Jo
Review №69

Dr. Hall and staff are always accomodating and friendly. They work towards solutions that are best for their patient.

CB
Review №70

I deal with some dizziness issues which can be exacerbated by anxietyAs some anxiety is always possible with dental work, I make sure to let the team know certain things that help. Each time, they work with me and care for me in a way that keeps the procedure as enjoyable as possible.

Ri
Review №71

Another terrific experience at Progressive, Thorough and quick at the same time. This staff is the best around.

Pr
Review №72

Bad experience , I will never go to this facility again..I cancelled my membership in march , till date they are charging my credit card. Every month I have to call them and ask for not to charge on my credit card.

Va
Review №73

Wonderful staff. Dr.Hall is great

Fa
Review №74

11/05/2019.I continue to be impressed with your professionalism, kindness, and patience when I come to my dental care. Thank you for going over the plan in detail and explaining the status every visit.As always it all starts at the reception. Always welcomed with the smile, called by my name (crazy how they know all of their pt. names). You feel the individualized care from the second you step into the clinic, such a wonderful staff at the front desk. Then, when your called back it’s like walking to a heaven on earth with your best friend, a walk that last 30 second or less that starts and ends with laughter, which is another kind of a Friendly start.The hygienist goes above and beyond explaining the session, providing the right dose of needed education, stops and lesson to you, and a healing touch. Then, it ends with the physician (Dr. H) who is down to earth, friendly, lessons, explains, and keep you involved. He doesn’t leave unless all your questions are answered. Great guy.Now it’s time to go home, and when I check out at the front desks who continue to only talk to you with respect, attention, and smile. I book my appointments with them at the end of the day because if my work so I’m always the last person and you would think they would be tired and ready to go home. But that is not the case, I think because they are such a great team they feel like they are at home and they make you as a patient feel like your at home. It’s hard to believe such experience at a dentist office. We all know why. But his clinic they went to a whole new level of patient care and awesomeness.Fadi Islim.11/5/19Previous review:The continuation of awesomeness is AMAZING.Another great visit, required lots of plannings on my end that the staff made it happen by going above and beyond as always.Let me take a moment to thank my surgeon who’s one gifted surgeon, skilled, knowledgeable, professional, and kind.My amazing nurse, what can I say? Education, advocates, and caring of her patient. You are a blessing. Thank you.Front desk staff: you are the beautiful face of this clinic. You guys are the greatest.Two extractions and implants felt like nothing. I appreciate you all.🌹❤️👍🙏Fadi Islim.

ni
Review №75

Excellent service. Staff are very polite and professional.

Da
Review №76

Fantastic staff that really cares about you. Can’t say enough good things about them.

Am
Review №77

Shouldnt have worried, they were great.

D
Review №78

In my opinion, its the best Dental Office in Michigan ! !!!Great experience!!Desmon O

Oy
Review №79

Friendly staff, clean office and great service :)

Br
Review №80

Progressive Dental is wonderful. I am a new patient with the practice but have been very impressed with the staff and doctors. They are warm, friendly and caring. The office is comfortable and everyone made me feel at ease.After my cleaning and checkup I was asked about whether I had any difficulty in sleeping and getting a restful nights sleep. Thats when I learned that Progress Dental also helps with sleep apnea studies. The have a device that you wear like a watch while you sleep and it monitors your sleep patterns for signs of sleep apnea.Well, long and short of it, I discovered I have obstructive sleep apena. Dr. Hall fitted me for a sleep appliance and now I sleep much better at night. I feel more rested in the morning, dont get tired during the day and find I am more productive at work, not to mention I feel like I have more energy all day.Thanks Progress Dental!!!!

Re
Review №81

Dentists and entire staff are friendly, competent, and accommodating.

Ji
Review №82

Awesome team! Ive been a patient for 15 years.

Sa
Review №83

Nice clean office, friendly staff.

Sq
Review №84

Very professional and they were all very kind too.

Va
Review №85

Thanks so much for the excellent care.

Kr
Review №86

Timely, courteous, extremely clean, great communication!

Da
Review №87

Professional team and excellent service.

Ov
Review №88

Great people, excellent work!

Ca
Review №89

Had a great appointment.

Cl
Review №90

They took care of an emergency need in the same day!

Di
Review №91

Friendly, fast and professional!

Ka
Review №92

Everyone was great

Ro
Review №93

Brittany was awesome

Mi
Review №94

Everyone is very friendly.

ba
Review №95

Awesome staff an Dr

Do
Review №96

Excellent service!!!

Information
14 Photos
96 Comments
4.9 Rating
  • Address:24 Frank Lloyd Wright Dr, Ann Arbor, MI 48105, United States
  • Site:http://www.pdadentists.com/
  • Phone:+1 734-930-4022
Categories
  • Cosmetic dentist
  • Dentist
  • Dental hygienist
  • Endodontist
  • Oral surgeon
  • Orthodontist
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:11am–7pm
  • Tuesday:9am–5pm
  • Wednesday:9am–6pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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