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Intessa, Ann Arbor
2500 Packard St #107, Ann Arbor, MI 48104, United States
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Ky
Review №1

Literally couldnt find the place, and when I did I followed there instructions to call or text them. Waited 30 min with no response. Glad I wasted my time to renew my card with this place. In the past it wasnt terrible, but they have always had lazy service, and this is no improvement. Glad I still have time for my renewal, and will gladly find a doctor that takes this seriously.

Al
Review №2

The staff and practitioners here are excellent. I highly recommend them, as I have seen several doctors and haven’t had nearly as good of an experience as I have had here.

al
Review №3

Amazing service! Couldnt ask for a better staff, especially the doctor, he was absolutely top notch! Highly recommended for certifications.

ti
Review №4

Don’t waste your time with this place. Paid them waited a month to get my card only to get a letter saying the doctor wasnt Licensed. Been two months still waiting on a refund. Don’t get scammed like me!!!

St
Review №5

Intessa is the most professional certification center in the area. I’ve been coming here for years to continue renewing my card and maintain a relationship with the doctor. They are legitimate, reliable, and respectful of your time. Michelle is always so friendly and thorough. Thanks for your excellent patient care, Intessa!

Da
Review №6

Simple process from start to finish. Very friendly, comfortable, and clean environment. Staff were professional and prompt. Best part; I was in and out in 30 minutes, the easiest doctors appointment I’ve ever had. Payment process and paperwork required for the state was even easier than the appointment itself. Thank for a stress free experience. The bar has been set very high!

Sa
Review №7

Michelle, the owner has been giving me costumer service like no other. The front desk was awesome as well! My doctor was not providing my medical information and Michelle took the initiative to contact them and get it solved!! Awesome awesome awesome place! I have no words and let me tell you how reasonable their prices are! Lowest in the state! And same day cert available :)

Mi
Review №8

Five stars are not a sufficient metric of assessment for the service and personal attention we received during our several visits to Intessa. Michelle went far above any expectations I had while helping us renew our expired medical and care giver cards. The staff is efficient, professional, friendly and compassionate. They are service oriented and are customer focused. They are a blessing to anyone who has no clue how to proceed toward acquiring a medical marijuana card. Do I recommend them?...absolutely.Milton Anderson

Ja
Review №9

The absolute best in Michigan! I was Stranded with no gas and Deb came to my rescue. They go above and beyond to help their clients.Wish I could give 10 stars.

M.
Review №10

Excellent service. Well educated. Whole process took less than an hour. Been a patient for years. Wouldn’t Go anywhere else. Very competitive prices! Highly recommended!!!

JJ
Review №11

For card renewals in the state of Michigan you don’t legally need to show the previous medical records you had already used to obtain a card, thanks for adding hoops for people to get their medicine! Elevation station in Ypsi is cheaper.

Al
Review №12

Fantastic place to get your cannabis certification. The staff is very professional and knowledgeable. They are both efficient and informative, perfect for first time certifications and renewals. By far the best place around to learn about the Michigan medical marihuana program and cannabis treatment.

Kr
Review №13

Highly recommend! I went there for a renewal and they were super busy! I sat for a while and then noticed that I had to leave soon to make another appointment I had scheduled for that day. I asked someone how long it would be and explained my situation. The woman then explained to me that today was just an odd day and normally their wait time isnt this long. She then immediately spoke with her team and they fit me in, took care of my needs and had me out the door all within less than 15 minutes! Everyone was very kind, patient, easy to talk with & super helpful! :)

R
Review №14

This Doctors office is great! They answer the phone, or will immediately call you back, plus a text the day before your appointment. Total Professionals, caring, understanding & compassionate! My favorite Doctor ever, Finally and Im keeping them!

Da
Review №15

Id like to edit this, the owner of Intessa is an outstanding individual and fixed the issue in less than 24 hours. I can honestly say Ive never been treated with such courtesy and respect. I will be continuing to use their services and suggest you do as well. This company cares about your wellbeing.

J
Review №16

This place came highly recommended by a good friend of mine. They are super-friendly and professional, Ive been to other places and got the run around. I had an appointment, I was in and out in less than an hour. I will definitely be going back when its time to renew.

Co
Review №17

The staff is incredibly friendly and professional. They were all very welcoming. It was also nice with how fast I was able to get in and out. Hardly had to wait. Very satisfied.

Ka
Review №18

Extremely professional! Michelle is knowledgeable and able to answer any questions you may have. I should have came here sooner!

Me
Review №19

THE BEST BY FAR!!! CLEAN FRIENDLY PROFESSIONAL HONEST AND REAL APPOINTMENTS . MY SON AND I BOTH WENT TOGETHER AND WERE FINISHED IN LESS THAN AN HOUR. I WILL NEVER GO ANYWHERE ELSE.THANK YOU INTESSA YOUR THE BEST!!!

el
Review №20

Truly the best in Michigan hands down. Professional clean comfortable and they respect our time and privacy. I was very impressed.

Da
Review №21

Nervous or feeling uneasy about getting certified? Look no further. These guys will take great care of you, holding your hand through the entire process. Not to mention, having the friendliest staff, and cheapest price Ive ever seen. Seriously cannot praise them enough!

Mo
Review №22

Upon entering the clinic, the front desk staff are very friendly great customer service. Very professional.. I would definitely recommend Intessa to anyone looking for a certification center.

sa
Review №23

My boyfriend and I came in today and we were in and out between 30-40 minutes, and that was on a busy day. The staff was very very nice, helpful and understanding. It was a relaxing environment and I would definitely reccomend Intessa to anyone needing this service!

Aw
Review №24

My experience was great! The staff is friendly and knowledgeable. The clinic is clean and so is the staff :)I will recommend Intessa to others.

Ma
Review №25

This place needs to be open when their posted hours *say* theyre open.My daughter took an uber taxi, got there at about 3pm, door was locked, place closed.Your hours on Saturday are SUPPOSEDLY from 8am to 8pm.This is inexcusable! I would think that youd realize that there are places other than yours where one can get comparable services. I suggest you do something about this before you lose any more customers.

Vi
Review №26

Curious about the process? Here it is laid out for you...I went to Intessa today and was blown away by the service. The efficiency and ease with which everything was done was impressive. The employees are clearly very busy, the kind of busy where most employees hardly have time to look up...and yet I was greeted by friendly smiling faces. I’m going to say a bunch of names, which might make this review seem fake but I assure you I asked for their names because of how impressed I was. So 👏🏻 Let 👏🏻 Me 👏🏻 Tell 👏🏻 You 👏🏻First, Charles took my name and looked for me on the list. He was helpful and friendly. I saw him helping people and he was consistent and kind. When we realized I wasn’t on the list (probably my user error online tbh), Monica jumped in and let me tell you this lady is awesome. She was so accommodating and friendly even though she was seriously very busy. She went above and beyond, offering to help me and she literally said goodbye to me, by name. Who even remembers your name anymore, especially a super busy person with a waiting room full of people?? Either way, she was super nice and I’m for it.Cindy called me in to see the dr and stayed with us, she was very kind and cleared up questions I had. The dr. was informative and helpful as well.Next I went in to see Deb who handled the payment. She packed up my paperwork and made it easy for me to just drop in the mail. She was informative and so helpful. She also went above and beyond when discussing my payment options and was so relatable.Seriously the employees here made the entire process easy, painless, and fairly quick. I honestly thought I was going to be there a lot longer than I was (under an hour and they were squeezing me into a busy schedule) with all of the patients in there but the staff moved with efficiency and were clearly all knowledgeable on the process.Thank you all for providing a pleasant experience, and for helping me as much as you all did. I will definitely be referring other people here!!

Sk
Review №27

Not a bad experience like that other place which I will be politically correct and leave their name out of this review. Nice looking office here too!

Wa
Review №28

Omg, this place was awesome, the service is the best, if you havent been there I highly recommend you go there great and fast.

Da
Review №29

Great place even better ppl

Un
Review №30

Fast, friendly, good people. Michele was awesome. Cant really brag enough

ni
Review №31

Great staff and Great Doctor!

Z
Review №32

Do they take patients from Ohio and can they get their medical card through them?

An
Review №33

This is a wonderful establishment. The staff is friendly, and professional. Would recommend them to anybody!

De
Review №34

My experience at Intessa was very helpful, friendly and professional.I will definitely recommended them to everyone I know.

Jo
Review №35

Because everyone is Progressive!I wish it was legalized 30 years ago

Ky
Review №36

Highly recommend, clean, friendly, knowledgeable 10/10

Ru
Review №37

Thank you for double checking the paperwork and having candy paid for everything sent out same day

Sc
Review №38

Fast and professional.

Do
Review №39

Clean, professional, and efficient.

Information
3 Photos
39 Comments
4.8 Rating
  • Address:2500 Packard St #107, Ann Arbor, MI 48104, United States
  • Site:http://intessaannarbor.com/
  • Phone:+1 517-881-6905
Categories
  • Alternative medicine practitioner
  • Doctor
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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