Altoona Smiles PC
2575 1st Ave S, Altoona, IA 50009, United States

Review №1

I hate going to the dentist but Altoona Smiles has definitely changed that. I used to get a lot of anxiety when going but they made me feel very comfortable being there. Great customer service, amazing communication and beautiful facility. Very catering to my preferences. Definitely recommend going there!

Review №2

Im not one to write reviews. This one is necessary. I was driving by Altoona Smiles, saw their sign, Cosmetic Dentistry. I walked in, completely random, told them Id like more info on cosmetic work since I had a broken front tooth. I fully expected, Well fit you in 2 weeks from now.Not only did they take me in immediately & fix a broken front tooth, the staff was welcoming, friendly, informative, compassionate and appreciative of the business.Too many favorite parts of this group to mention! I immediately told my entire family, This is our new dentist group! Make your appointments.Lisa, Jensen, Nicole, Michelle....way to go team! And Thank you!

Review №3

I was very afraid to go to the dentist but everyone made me feel welcome and happy. I had some pretty major dental work done and dr Jennie and the assistance kept me calm and did such a wonderful job at giving me back my smile again. Thank you so much!

Review №4

I absolutely LOVE Altoona Smiles. Most people dont look forward to a trip to the dentist, but I enjoy (as much as possible) every trip! The staff immediately greets you and makes you feel welcome. Their check in process is smooth and quick. Ive had nothing but great experiences with the hygienists and dont get me started on Dr Jenni! Both her and her support staff are careful, gentle, and do a great job of explaining all of their work. Ive been in and out in 45 minutes or less every time. I will continue to go back over and over again as I love supporting good people doing good business.

Review №5

If you want the best dental care you have ever had, go see Dr Eric. I had a crown and a bridge done and the procedure went great. He will make sure you are comfortable at all times. Always making sure you are doing ok. You will love his staff too. The minute you walk in you are greeted with a friendly voice. They offer you something to drink while you wait. Love Altoona Smiles! Thank you Dr Eric!

Review №6

This was our first time at Altoona Smiles, & we had a great experience. Everyone was very helpful & kind. We both(my wife & I) need lots of dental work done, & they were so helpful in walking us through this experience & in working out financing. I only wish wed have been going to them a long time ago!I would highly recommend this dental office!! The receptionists, dental assistants, dentists, & our care coordinator were all excellent!! They made us feel like theyd known us forever, even though it was only our first visit.

Review №7

Customer service from the moment I walked in the door was beyond professional. They got me into the office right as my appointment was scheduled, asked me if there was anything I needed, and offered a lot of complementary goods. Dr. Jenny did a great job, and I will definitely be going back again in the future!! Highly recommend.

Review №8

Honestly makes going to the dentist enjoyable (not an oxymoron- I promise). To the awesome new clinic building, to the cleanliness, to the friendly staff, to the great care- you guys know what you’re doing! I’ve only had good things to say and so have the friends and family I’ve referred over. Thanks to all the staff!

Review №9

Dr. Nicole and EVERY heigenist that has ever cleaned my teeth or prepared me for a procedure has been top notch!!! I even asked today if all of these people were this good straight out of school, and they told me they all receive internal training to reach these high standards. It shows. From a person who has extreme dental anxiety, this is your place!!! The quality of their work is second to none!!!

Review №10

Everyone I encountered was friendly, caring and professional. Dr. Eric and Tiffany were great and my treatment outcome is fabulous. Im a very satisfied patient.

Review №11

So happy I changed to Altoona Smiles! The staff and dentists are very courteous and informative to improve dental health.

Review №12

I will have to say this office has one of the most professional group of individuals I have seen in Dentist Offices / Doctor Offices in a long time. From the front desk to being placed in your room and making sure you are comfortable. I will continue to recommend this office. They go over and beyond and always explain things before starting procedures (and how much it would cost with or w/out insurance) so you are never surprised. HIGHLY RECOMMEND THIS OFFICE!

Review №13

Beautiful facility, felt like I was getting pampered while getting my teeth cleaned!

Review №14

I just came from seeing Dr. Eric with the biggest smile ever. He did an amazing job on my upper plate, I dont even know it is in. Dr. Eric took lots of time to make sure it was perfect and the price was much less than I expected. A big THANK YOU to all the exceptional staff and Dr.s at Altoona Smiles!

Review №15

The staff was very friendly and helpful! I highly recommend Altoona Smiles, to friends and family for Dental Care!

Review №16

Staff is friendly and very attentive. The doctors and assistants are talented and do everything they can to make procedures painless, stress-free and very professional. Definitely would recommend Altoona Smiles, and Dr Jenny if you need a dentist!

Review №17

I havent been to a dentist in over 20 yrs,I was kinda nervous but after leaving my appointment, Im totally committed to letting Altoona Smiles put a smile back on my face.Awesome place and the folks working there are amazing.

Review №18

Dr. Nicole is the best! Caring, kind, very thorough in the details of my care. I am so thankful that my family and I are cared for by Altoona Smiles, and, especially Dr. Nicole. Thank you so much!

Review №19

I just had a root canal this morning. I’ve never had one before. My cavity repairs at other dentists were 10x worse than a root canal at Altoona Smiles. They listened carefully to my concerns about numbing and made absolutely sure I was okay and comfortable through every step. Dr Nicole has restored my faith in dentistry!I haven’t been to a dentist in a long time. The receptionist was great at putting me at ease when scheduling my visit. The technician and dentist were both incredible at giving me the information I needed. I was worried that such a large office would feel like a factory. It was not like that in the least. Thanks for being my new family. I appreciate each one of you!

Review №20

Everybody during the whole process was very helpful and professional. I would highly recommend to anyone. Every staff member from beginning to end went above and beyond to make sure you were taken care of and comfortable. Extremely nice staff and facility.

Review №21

The dentists are incredibly nice, gentle, and knowledgeable. Going to the dentist can be stressful especially for kids but they are exceptional with my 6 year old and 2 year old. My 6 year old remembers that she gets a little prize at the end of the appointment and looks forward to going. They just moved to a very fancy new building.

Review №22

The best dental experience I have ever had. My kids love going there and we always leave feeling like we are well taken care of. The entire staff is friendly and helpful. Highly recommend to any families looking for top notch dental care in Altoona.

Review №23

Thank you for the great service. Darcy is a customer service gem.

Review №24

A place full of empathy. Staff who are caring and understanding. Promotes a relaxing and clean environment, relieving anxiety and fears upon entry of the establishment. Knowledgeable, she presented me with a straightforward treatment plan I could understand.Dr Nicole and her team are wonderful. Thank U so much for making my 1st time in your office stress free. 😊

Review №25

My 2 year old son was seen today at Altoona Smiles for his very first dental appointment - and our first time as visitors to this dental group. The staff was wonderful. The two women at the front desk outstanding - quick, efficient, and friendly. Once we went back, my son had an epic meltdown (sorry everyone) during his cleaning and the Hygienist and the Doctor were more than compassionate and kind to me/him during the whole ordeal. They were patient and got the job done while not making me feel self conscious about my screaming child. It was a bad moment for Mom/son but they did the best they could and I appreciate their support. Wonderful staff at this beautiful, new location. Highly recommend!

Review №26

Kaylor & Dr. Eric are fantastic! Exceptional front office staff too!

Review №27

I always enjoy going into Altoona Smiles! That may seem strange going into a dentist’s office, but the staff and doctors are always happy and have a smile on their face. Dr. Eric explains what is going on and if any procedure needs to be done, he will tell you why. My kids even enjoying going to the dentist. And for this Mom, that is a HUGE win! In fact, Kelli helped my daughter get over her initial fear of getting her first fillings! Thank you for all you do!

Review №28

I had my wisdom teeth taken out today. I have high anxiety when it comes to dental procedures. That is mainly due to the fact I know too much about the medical side of things. I am a veterinary technician and have been apart of numerous dental procedures on pets, human dentistry isnt too far off. Today went way better than I expected. Dr. Eric and his assistant Jeni were great!! I was very pleased with how today went and wished I had done this sooner, but my fear/anxiety made me delay things. The process from start to finish wasnt bad. I highly recommend this dental practice. My husband and children come here as well as some of my other family members. I cant recommend Altoona Smiles enough!!! Thank you!!

Review №29

Like most people Im not a fan of the dentist, but yet I do my best to visit every 6 months to keep the pearly whites healthy. My wife and I recently switched Dentist offices to Altoona Smiles and next to marrying my wife this has been the best decision EVER! The staff surpasses EXCELLENT customer service. I cant think of a word that describes the level of personalization, comfort, knowledge, understanding, warmth, and genuine care towards us. It felt as if I was visiting family! We have been to a number of dentist office and this is hands down the BEST Ive ever been to. I can honestly say I look forward to my next visit and a long lasting relationship with our new dental family!

Review №30

I had been avoiding going to the dentist for about 7yrs and ended up having a filling come out. Nicole did the initial exam to anything worse than a filling that needed replace and Eric gave me the filling. Both were great experiences where they take the time to explain and answer any question you may have. I also, had another filling come lose the night before the first filling was replace. Eric took the time to look at this during the same appointment for the first filling.Overall, the experience is different than other dentists I have been to, or Dr. appointments in general. They mold the experience to be as comfortable as possible so it is about you being happy and satisfied, and not giving you a typical experience where you enter and leave being apprehensive about having your teeth taken care of.

Review №31

Dr. Eric is awesome!!! He is so good at what he. He is genuine, kind hearted and down to earth. My family appreciates having him and his whole staff on our corner. If your looking for a great dentist I recommend Dr. Eric you will not be disappointed.

Review №32

Have been going here for a number of years and have no issues. All the staff are friendly and quick to help. Best dental office around

Review №33

Everyone was very friendly and welcoming. Ali and Dr. Daniel where great.

Review №34

Very professional staff, clean offices! Theyre very quick about scheduling appointments as needed. Love that they will explain what theyre doing and why- Ive had quite a bit of dental work done within the last month and every experience is positive. Kelli and Dr. Eric make a great team!

Review №35

I had horrible tooth pain this week and ended up having to go in for an emergency dentist appointment. I had a hard to diagnose case and had to go to the endodontist. Still hard to diagnose. Back to Dr. Eric and Dr. Nichole. They didnt give up on me and helped me deal with the pain and bent over backwards to get me back in with no notice to the endodontist. Finally, we figured out the problem and got it taken care. The level that they care here is amazing and they didnt give up trying to figure out what was going on. Finally, after dealing with horrific pain for over a week, Im fixed! Thank you to the whole staff at Altoona Smiles for always getting me in and helping me out! I hate going to the dentist more than anything but if I have to, its Altoona Smiles all the way!

Review №36

I was extremely impressed with my first visit! Everyone was so nice! The receptionist/front desk gal was so friendly and welcoming. My hygienist was amazing - she was very friendly and kept me informed on what was happening and what everything meant. Dr. Brummel is fantastic. Very friendly, extremely knowledgeable, and definitely cares about her patients. Im very happy with my first experience and look forward to continuing my care with Altoona Smiles!

Review №37

Just moved here, its hard to find a new dentist! At Altoona Smiles they were very friendly from the front desk to everyone in the back. They answered any questions I had and made it very comfortable for me. I went ahead and set up the appointments that I needed to have some work done on my teeth feeling really good about it! Thank you so much Altoona Smiles!

Review №38

I needed a new dentist a couple of years ago, and Altoona Smiles was a great choice. Dr. Nicole and Sabrina are so personable, and I feel a lot more invested in and educated about my dental health. I moved away from Altoona, but it’s worth the drive to keep coming back.

Review №39

Amazing customer service from the moment you walk in until you leave! They have plenty of staff to make sure you’re taken care of but you don’t get overwhelmed. This was my first time here and I will definitely be going back for all future needs! I’ve already referred to all my closest people!

Review №40

My daughter recommended Altoona Smiles. I got to tell you that the staff is awesome and makes you feel so comfortable while you are there. Dr. Eric was so helpful and wonderful to work with. Funny too! I highly recommend Altoona Smiles to anyone looking for a good dental office.

Review №41

Altoona Smiles is always fantastic! Whether we are going in for a 6 month checkup for me, my daughter or my husband, or a cavity - they are wonderful! So very kind, caring and professional - always making a personal connection to make you feel welcome. Highly recommend for all ages!

Review №42

I have had a great experience every time I’ve come here and recommend Altoona Smiles greatly. Dr. Nicole and Kelli are great to have as well. The pair are extremely nice, funny, and assuring that you will have a good experience. Thank you!

Review №43

Awesome staff.... super friendly and knowledgeable! Great experience. I highly recommend Altoona Smiles!!

Review №44

I have been scared to go back to the dentist for over 20yrs, due to a bad experience at another office. When I arrived at Altoona Smiles I was greeted and am always greeted like family. The staff listened very carefully to my concerns and needs and have been very sensitive to those concerns and needs every time I have an appt. I love Dr. Eric and his staff as well as the rest of the staff. They make you feel just like family every single time you arrive.Go Altoona Smiles, Dr. Eric and the whole staff team members.

Review №45

They really make you feel valued and comfortable here. Beautiful office and awesome staff!

Review №46

I had good experiences with Altoona Smiles up until about a year ago when I had such a negative experience I decided not to return.At the last appointment I had with Dr. Nicole, I declined x-rays as I had just had x-rays done 6 months prior at my last appointment.I was told that it was policy to do them at every single visit, but I was paying out of pocket and thought this was way too frequent regardless. Dr. Nicole and the dental hygienist kept pressuring me to do the x-rays and said they would not break their policy and would not do my cleaning without them.I had driven all the way from Ankeny and taken off of work for this appointment and I did not appreciate this attempt to strong-arm me into doing something I clearly was uncomfortable doing.I left and never went back and I dont regret switching to another practice.EDIT: Im unable to reply to the reply from Dr. Nicole so Im replying here. As explained in my review, I had already taken x-rays 6 months prior. I was being asked to take x-rays twice within a 12 month period.

Review №47

Got me in super quick when I was having tooth pain! Very clean and beautiful office with the friendliest staff! Was able to schedule another appointment at the end of the week to have some work done rather than having to wait multiple weeks. This will definitely be my new dentist office!

Review №48

I was referred to Altoona Smiles through my girlfriend and must say this was absolutely the most positive experience Ive ever had at the dentist. The team here has a ton of energy and goes above and beyond at actually educating you about your oral health and oral care. Visiting the doctor or dentist has typically never been fun for me but the team at Altoona Smiles made my experience extremely painless and enjoyable. All dental offices should take note and start modeling their business after Altoona Smiles.. Creating a unique customer experience while providing exceptional care and service.

Review №49

Excellent service!!!! Nina and Dr. Nicole are great at what they do. Theyre genuine, kind hearted, selfless, and know what the meaning of customer service is. Highly recommend!! Thank you Nina and Dr. Nicole

Review №50

Very friendly and supportive staff very that make you feel like they truly want the best for you and your health.

Review №51

My 4 year old son had to have some cavaties filled and Dr. Heather and her assistant April were wonderful. They were calm, relaxed, gentle, kind and, used kid friendly language, and explained to him what they were doing every step of the way. We as parents were well informed and in the room the whole time and my son had his comfort items with him (blanket and stuffed animal). I felt the appointment went as well as it could have considering it was a 4 yr old getting filings. Highly recommend.

Review №52

Quick and efficient, kind and so professional as always when seeing Dr. Eric. He is so great with the kids. Zoey was so proud of her big girl tooth. Thanks for everything to Dr. Eric and his amazing staff!

Review №53

Dr Eric is a one-of-a-kind dentist that is hard to find anymore. He has a great personality and really listens to your questions and concerns. The staff is amazing as well. I would recommend his practice to any new patients! My kids and I have been going there for years and will continue to as well. If I could give more than 5 stars, I sure would! Thank you Dr Eric for all you have helped me with!!

Review №54

Dr Eric was amazing and gave it to me straight, he was very nice and friendly and I would definitely recommend him to anyone 😀 Jeni his dental hygienist was amazing also she held my hand and rubbed my arm while Dr Eric was giving me the needles with the anesthetic cause Im a chicken! But I would definitely recommend them to anyone who wants a great dentist that will give it to you straight and is good at looking after your needs and they will cater to your needs as well.

Review №55

Very friendly and professional. I was very impressed and feel completely stratified that I am in good hands.

Review №56

I had been having a hard time finding a clinic to get a tooth pulled and possibly a couple cavities filled. I saw a post about the free dentistry day and decided to stop in. I registered and was called back. I had my teeth fully cleaned, three cavities filled, and a tooth extracted in a couple short hours. The facility itself was beautiful, the staff are extremely nice and inviting, and the dental care was wonderful. They took great care of me and I will be returning for my regular dental care.

Review №57

Everyone who works at Altoona Smiles is wonderful. They all make you feel welcome and appreciated.Dr Nicole and Emily make a great team!! And Lisa’s smiling face is great to see when you walk in the door.

Review №58

This was definitely one of the best dental experiences I have ever had. The staff was so nice and made my comfort their number one priority. I never felt any pain or discomfort throughout the time I was there. The staff was very welcoming. I will definitely continue going here.

Review №59

Dr. Eric and staff always make sure you are comfortable and understand what is being done on your visits. He has been my dentist for almost 20 years. Great family dentist!

Review №60

Always knows my name when I walk in. family friendly. great staff offer me coffee or tea when I walk in.Dr Erick is the best

Review №61

The moment you walk in you are greeted with smiles! Everyone is so nice and encouraging. Dr Nicole is awesome!! I would definitely recommend Altoona Smiles to anyone.

Review №62

Very kind, very professional. Ask you what you would like to see out of your dental exams. Always makes sure you are comfortable and explains any question you may have with enthusiasm. Will definitely continue to go here as long as Im still living in the area. Highly recommend!

Review №63

My family and I love Altoona Smiles! The dentists are so kind and considerate of each individuals needs. They are so great with my 2 year old and makes the exam with him so easy! Would recommend Altoona smiles to anyone!

Review №64

I’ve been going to Altoona Smiles for a while now and from the first encounter at the front desk to going in and getting services done, I’ve had nothing, but pleasant interactions. Dr. Eric, the hygienists, and the staff there are such great people.

Review №65

Weve been going to Altoona Smiles for several years now as a family. I had a crown and bridge put in today and Im so happy with the results. I was very nervous and scared but Dr. Nicole and the staff made me completely comfortable through the whole process. I would highly recommend them!

Review №66

Very friendly and comfortable atmosphere. I would recommend anyone looking for a dentist to use Altoona Smiles.

Review №67

I am generally not a fan of dentists, as my teeth are very sensitive and I am always fearful that dentists will put me in unbearable pain. However, the staff at Altoona Smiles is exceptional, caring, and precise. They make sure to tend to my worries and are always thoughtful and compassionate. I could not ask for a better group of people to take care of my dental needs and I hope that other skeptics will take the chance that I did, you will not regret your choice.

Review №68

They are the friendliest staff ever. My children love going to the dentist, because they are amazing. They work with you and really try to help you in every way they can. They really care about their patients. The first time I went I waited literally maybe waited 2 minutes in the room, while the nurse went to find something and they came back and apologized for how long I waited. I am in and out faster than I have ever been at any dentist before. I would not go to anyone else. I was having cold sensitivity after they did a filling to my tooth roughly 6 months after for a 6 month check up and he took a look and did what he could to correct the issue, without any fuss, or trying to charge extra. I love, love, love this place. I couldnt express how amazing they are! 5 stars all the way around, heck if I could give more I would! Very clean place and very up to date equipment. *Just an added note, they take feedback really well, they ask what they can do to improve your visit every time I am there.* To this date I have thought of nothing, because they are the BOMB!

Review №69

I can not say enough wonderful things about this office and its staff. We are new to the area and had to change dentist offices. Our first visit they took the time to introduce us to the majority of the staff and show us the exam rooms which my daughters that was pretty cool.My daughters had to come in for their cleanings and absolutely loved Shelby and Dr. Heather. They did an amazing job at explaining everything that was going to be done and all the instruments that had to be used. That helped to put them at ease and made them feel a part of the visit and not just a patient My oldest had to come back a week later to have a filling taken care of. She was so nervous but Shelby and Dr Heather did a wonderful job and she did amazing. I think they had her so calm she tolerated the shot better than I do :) The same day my daughter had her filling she had a little accident at school a few hours later and bit her lip while it was still numb. We were worried about the injury and Altoona Smiles got us in right away to have it checked out. I felt bad for taking up their time but they were so sweet about it . The front desk staff is wonderful and always polite. I am so thankful to have found such an amazing office to take my kids !!! I highly recommend this office and Dr. Heather with Shelby. We have come in twice so far and my kids cant wait to go back. Thank you ! Shalynn .T

Review №70

Like most people, I’ve been deathly afraid to visit the dentist but could no longer put it off. After intensive research and reading stunning reviews, I chose Altoona Smiles. I was not at all disappointed and all the staff were friendly and attentive to my needs. I left feeling confident I am in good hands. Thank you! I look forward to no longer being afraid to step foot in a dentist office. :)

Review №71

I had a very infected tooth and they got me in the same day I called. Everyone was so gracious and they explained everything, from the procedure to insurance, step by step with a calming manner that put me at ease. I would definitely recommend them.

Review №72

Dr. Eric and staff are very personable, but professional and I like that combination. They are very good to make sure you are comfortable and have an understanding and agree with what the plan is for your dentistry needs. They also make sure you know what the insurance benefits are, if any, and work on a plan you are comfortable with.The care & treatment here is exceptional! I am made to feel very comfortable!.I would highly recommend Altoona Smiles to anyone who is looking for a Family Dentistry practice.Josie Moburg

Review №73

I have very sensitive teeth and they make me comfortable, and do very professional work. Emily the hygenist and Dentist Nicole Brummel are terrific !!! You guys Rock 😁👍 Also that great lady that greets you at the front desk. Best Dentist office in Altoona 😁

Review №74

I would recommend this dentist to everyone! I love the staff and Dr. Forsberg is amazing. I also appreciate their superb service, kindness, and upfront pricing. I will never go elsewhere as they have a state of the art facility and are wonderful to work with!! I give them a 20 out of 10!

Review №75

I drive from Ankeny and am always incredibly pleased with the kindness, professionalism, and overall pleasant experience. They are awesome with kids! Love this Dentist office!

Review №76

The office worked hard to make sure I was comfortable and made sure that I new exactly what I would be responsible to pay for.

Review №77

This was my second visit to Altoona Smiles and I was so pleased with their services yet again! Having dental work makes my anxiety CRAZY but Dr. Nicole made sure I was comfortable the entire time. I told her we could definitely be friends outside of the office 😉. The environment is clean, modern, and inviting and they go to great lengths to ensure you’re comfortable. They have state of the art tools and machines to make sure your teeth at their optimal health. If you need a warm blanket, ear plugs, phone charger, chapstick—they’ve got it for you! We just moved from Southwest Missouri a few months ago and I’m so grateful I found Altoona Smiles and Dr. Nicole. You won’t be disappointed!

Review №78

They are so wonderful with our 2 year old son! He always has a great experience. They are honest, up front, patient and kind.

Review №79

Had a great experience here today at the free dentistry day. It was no gimmick and the wait was reasonable. The service and expertise was excellent. Thank you to Sabrina for the recommendation and the rest of the Altoona Smiles PC team for taking care of me.

Review №80

My mom has always been afraid of the dentist but when she started going to Altoona Smiles she loved it so much that she insisted I go there too when I moved to Des Moines. I’ve never had dentist fears so I didn’t expect to have a very different experience, but I was blown away when I went to my first appointment. The atmosphere is nicely decorated and calming, the staff is super friendly and accommodating, and you get your own private room with a menu of things that might make your short stay more comfortable. Due to personal reasons, I had to go to a different dentist for a while but always looked forward to coming back to Altoona Smiles. I’m happy to say that I will be able to do that very soon! Definitely check out Altoona Smiles if you’re in the market for a new dentist (or, honestly, even if you’re not!).

Review №81

Emily was my hygienist and she was very knowledgeable, friendly, and patient with me. This was my first experience at a dentist where the hygienist didn’t rush through my cleaning and was careful with the flossing. Very nice clinic and friendly staff all around.

Review №82

After going to the same dentist for 25 years, moved from east coast was nervous to switch dentist however, Very friendly, outgoing and answer ALL questions or concerns. They do great with our kids (ages 5 under). Nicole has assisted us with our check ups, procedures besides cleaning & always reviews our appointments with us. Nicole is very sweet, gentle during ANY mouth care, caring and shows she’s there for her job & to do it right (along with hygienists & assistants- Sabrina was awesome!) I am very thankful the transition from east coast to Iowa for dental care- worked out amazingly. Thank you altoona smiles.

Review №83

I had an appointment today and enjoyed my time from the moment I walked in! Everyone was very welcoming and made me feel comfortable. I enjoyed that fact they (dentist included) get to know you before starting! Definitely recommend to all!

Review №84

I was a new patient. They were very thorough and told me what I needed to do in an understandable manner. Very modern office suites and associates were very friendly. A+

Review №85

Will not be going back. Very expensive, and didnt address the real issue I was experiencing. After spending a large amount of money at Altoona Smiles, I went to a different dentist that was able to diagnose and help with the pain I was experiencing. I dont think the dentist listen to the patient at Altoona Smiles.

Review №86

I love that everyone is so friendly to patients & fellow staff members. Everyone appears to love their jobs & have fun together. Its great seeing your pictures of events youve done together, outside of work. Thanks everyone!

Review №87

Went in to have my gums deep cleaned. It went great. I was pretty nervous but the whole process was virtually painless. Dallas did awesome and I would totally recommend her for a hygienist.

Review №88

I thought it was very beautiful inside. And everyone was very nice. It was my best experience at a dental office. Thank you so much!

Review №89

I was having trouble with a few teeth for a few years and was petrified to have them removed. I was lucky enough to have their employee Sabrina coax me into the office for help. They extracted two teeth fast and efficiently. Before I could say ouch they were finished! Im so glad I went in. Ill be back!

Review №90

Best dentist office I can recall going to....ever.. very clean, very professional, and very knowledgeable! Not to mention they are open SATURDAYS! I will gladly drive from waukee for next foreseeable visits!

Review №91

This is probably the best dentist office. The doctors are trustworthy and professional. The ladies make you feel right at home and are always in a good mood. I can honestly say that I enjoy going to the dentist now. No matter what the procedure is, I have no worries since the staff makes the difference. I would consider spending time there for my morning coffee to start my day, since everyone likes to have fun.

Review №92

Excellent experience as always. Everyone on staff is super friendly. It is by far the best place I have ever gone to for dental care. My dental hygienist Erica did a great job being careful with the braces in my mouth. They were newly adjusted and my mouth was still tender. She was very gentle did a wonderful job. Dr. Brummels was great as always and happy to see my progress towards healthy teeth.

Review №93

1st of all they cater to COWARDS! For me it was a little weird being so relaxed at the Dentist!! The Staff are very friendly and warm, that really put me at ease. It made me feel like they were treating me, not just trying to do assembly line dentistry. I was taken around on a tour and introduced to everyone that would be treating me, never had that happen at a Dental office ever! The Dentist Dr. Brummel has a terrific, infectious personality.!! Definitely my new Dentist!! I received welcome gift, a nice water bottle😁 everything was fun, smooth, and personalized ! Thanks you Gals for making this chicken comfortable enough to want to come back!!! 😜

Review №94

The staff of Altoona Smiles is amazing. The receptionist is bright and cheerful and the hygienists are superb! My daughter is 3 years old and gets excited to see her favorite medical professional, Dr. Nicole. I am truly blessed to have found such an amazing, family friendly dentist. We always leave with a bright smile and the confidence we desire!

Review №95

Love my dentist office. Wonderful service and great staff. I recommend them highly for anyone looking for a dentist7-20-2020. Great service. They are always so pleasant. Wouldn’t go anywhere else

Review №96

Very friendly staff, relaxed atmosphere, extremely strong cleanliness and cova virus precautions, very knowledgeable staff with immediate answers to all my questions Highly recommended !!

Review №97

If anyone is looking for a top of of the line dentistry in the Des Moines area I highly recommend scheduling your next appointment with Altoona Smiles! They truly make you feel part of the family the moment you walk in the door. Thank you to Dr. Heather Anderson and the entire Altoona Smiles staff for everything! Extremely professional and always friendly each and every single visit.

Review №98

I have never felt so respected and appreciated at any place of business before. Well worth the trip from Ames! Highly recommend their care.

Review №99

Dr. Eric was great with my 4 year old son. My son was very nervous and worked up, but left with a big (clean) smile on his face the dental hygienists were also so awesome and friendly and patient. The office was clean and comfortable. I really appreciated the care and service we received there, and we are definitely going back!

Review №100

After a few years of not going to the dentist, they made it very easy painless to find my new dental home. I appreciated them taking the time to explain and show me what is what.

100 Photos
4.9 Rating
  • Address:2575 1st Ave S, Altoona, IA 50009, United States
  • Site:
  • Phone:+1 515-200-1299
  • Cosmetic dentist
  • Dentist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
  • Wheelchair-accessible entrance:Yes
  • Appointments recommended:Yes
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