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Joseph & Friends AVEDA Hair Salon & Spa
13057 GA-9, Alpharetta, GA 30004, United States
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sh
Review №1

I don’t remember the name of the hair stylist but it’s a big no no for any one with textured hairs. I went here to get a hair cut and I have wavy hairs. The stylist had the audacity to tell me that she wants to straighten my hair in order to cut them. She washed the hair and did not even detangle them. She literally just chopped that entire section which was tangled. Then later in order to give a shape she straightened my hairs first. I asked her to cut 6 inch and she chopped over a foot. I hated this experience so much. Then she literally tried to convince me to get a keratin treatment to straighten my hairs. It’s 2021 and people still have issues with textured hair!

An
Review №2

Very professional, polite, respectful , staff always smiling. Offers tea, coffee, wayer. A small basket with snacks. Very relaxing and pleasant ambiance!! Highly recommend them!!

Va
Review №3

My stylist Muska was amazing and she always does a very thorough job. I was very pleased with the outcome of my color, highlights, haircut and style.

Em
Review №4

Mandy is absolutely wonderful! I am so glad to have found her and I love that she braids my long hair in intricate braids! She cuts my bangs as well as dyed my hair rainbow :)

Pa
Review №5

They were great from the moment I called. The stylist was amazing and cut my curly hair with precision, patience, and east. The style is great.

In
Review №6

Fatima did an amazing job!!! They were able to accommodate my last minute appointment and it was a great experience. Fatima gave me a dry hair cut and she did a fantastic job and gave me exactly what I wanted!!

Sh
Review №7

She got me on short notice and still made time to make me feel and look amazing. I chopped my hair off and got a pixie and it’s my favorite hairstyle I’ve ever had! Great service and super friendly!

Ma
Review №8

Perfect! I loved my haircut and all the stuff is really nice.

Me
Review №9

Loved their work. Had a hair cut here and my hair felt great. Took some suggestions on how to maintain it. definitely going back

Ai
Review №10

Always receive great, high quality, prompt service at a reasonable price. Pedicures, manicures, etc. they are very friendly and courteous. Ann is my favorite nail tech!

Me
Review №11

Fatema is very talented and kind. Each appointment is a relaxing experience and always get complements on my cut. Trust her implicitly!

Ha
Review №12

Great service, staff was exceptional. Visited there for the first time, and they did a fantastic job on my haircut. Already have my next appointment setup!

Sh
Review №13

Mail who did my hair was fantastic as always and she wore her mask to keep me and her safe my entire visit. Unfortunately that wasn’t the case for the other staff while I was there. Witnessed a stylist long brown hair do someone’s hair without their mask on and kept it off on her neck my entire visit walking around salon. Also blonde receptionist had hers off on her chin when I checked in and walked around the salon during my visit mostly with it off as well checking her phone etc. Didn’t make me feel like they cared or took virus seriously and didn’t make me feel very safe in there honestly. Depending on how Covid is in coming months will determine whether I return. I love my stylist Mail but safety has to come first hope they will do better disappointing.

Le
Review №14

Original appointment was a partial highlight with root retouch and a hair cut. Consulted by the co-owner Fatima the photo I showed was a balayage. She quoted a price, which I agreed on under the assumption she would be doing that. However, the balayage was just a total of 15 foils. Actual foils in my hair not a hand painted method. I came in and left looking like a had a tone, root touch up and haircut but payed $375. She claimed because she didn’t put the bleach on my root and painted it ( she painted into the foil just like a highlight) is why she charged me 30% more. Highly disappointed that my hair besides being shorter looks the same. I do have pics if Joseph and friends is interested. My goal is not a refund as Fatima already offered a monetary solution but to be informative. I wanted my hair to show result proportional to what I payed. I payed over $375 for hair results of $180. Do foils go with balayage??? Because I literally got 15 FOILS with bleach which is a partial.I agreed to the consult price and that’s what I payed. Ultimately I got no balayage, my hair does not resemble the photo, my root is not darker/shadow root like I consulted Fatima is what I wanted. I was ripped off!

Ka
Review №15

Beautiful Great Service. Staff very attentive. Hospitality is above and beyond. If you want an afternoon of pampering, there is no better place. Give them a call to learn about the services.

Ji
Review №16

I was looking for a new salon, so I stopped by here today to show them my hair and to get matched with the best stylist for my hair style. Being safe from Covid is important to me, and I figured that a salon like this would take the pandemic seriously. The second I opened the door, I saw a stylist about 20 feet away without a mask on at all. I turned and walked out the door. The manager should be ashamed of herself for letting her employees flout the rules so blatantly. She lost me as a customer, and perhaps anyone else that reads this review. Well played manager, well played!

Na
Review №17

I’ve been coming to Joseph and Friends for a couple of years now and I’ve yet to have a bad experience. Amali perfects my hair every time I go and is very sweet!

Ca
Review №18

Great service - same day apt - low stress environment- love it

Je
Review №19

I was looking for a new hair stylist/colorist and I FOUND HER! Her name is Hayley. I stopped in wanting to get information on pricing & levels of experience with their stylists/colorists. The woman at the front desk was very welcoming, helpful, and knowledgeable. Based on my needs she thought the right person for me would be Hayley. When I arrived for my appointment, Hayley consulted with me on what I wanted and didnt want. She listened and didnt rush me, and also explained things to me as well. She lightened my base color, did the Balayage technique, and finished up with a trim, blow dry and style. She is skilled in her craft. I love my hair! It is exactly what I wanted!

Li
Review №20

My first experience with J&F was positive. My stylist was Faye, she took the time to understand what I was trying to achieve with my hair. We agreed after she trimmed my hair that I was trying to grow out would take another 6 to 8 weeks until she could achieve the look. Fast forward to my next appt. I made a mistake in booking my appt online and booked Fatemeh instead of Faye, but kept the appt because I was at the 8 week mark and my hair was getting very long, it took me 6 to 8 months to grow it out. She was a Master stylist so I thought I was in good hands. She was very personable and talked alot...I showed her the picture of what I wanted and asked her if she had experience with this type of cut. She assured me she did. I was concerned when Fatemeh made no effort to section off my hair and layer, she simply was taking a section of hair in her comb and cutting into it, I was worried but said nothing as she was the expert. I asked her to also put black highlights in my hair. Once all was said and done and I got home, I just cried ...the highlights came out great and I loved them, but my hair was chopped full of holes and both sides of my head, my hair was cut differently.... I let a week or so go by to see if it was just me and then decided to reschedule and get my hair fixed with Faye. That was 2 weeks later I walked in and Faye gasped and thought that I just needed a trim....she took 2 hours to even out my hair and had to take off almost all of my new growth to give me a pixie cut that at least got rid of the holes and gave me a style. I was very upset and called corporate as I wanted a refund on my highlights as they were all chopped off with my pixie cut. I spoke with Abby at Corporate and she told me that someone would call me back...that was over a week ago and nobody has called me. I sent in a request for a refund via email over a week ago, no reply.... SILENCE..... This salon took away from me 8 months of time to grow my hair out to achieve a look and not one person there had the common decency to call me back...very sad and reflects on their ability to handle criticism....I paid over $200 for an EXPERT haircut and color and got worse than a Great Clips $15 job... Extremely disappointed and feel victimized.......

De
Review №21

I went to the saloon and did blow dry. It was excellent. I have frizzy hair that hard to manage. Narges the hair stylist did a great job. no frizzy hair, with volume the way I like. It last for couple of days.Plus the Saloon is very clean, people are friendly and they are on time. I highly recommended.I went to the saloon again after a while, and I did Keratin treatment and as usual they were very professional. My hair looks healthy and smooth even after a shower. I love this place.

Am
Review №22

I love the Joseph and Friends in Milton! Fatima does my cut and color perfectly every time. I also bring my teenage girls who are both always happy when they are done. I have referred half my neighborhood! I am strictly an Aveda person. So, when I moved here and started looking for an Aveda salon, I found Fatima and her team. I couldnt be happier

Zo
Review №23

Narges, perhaps the youngest hair stylist at Windward branch, gave me a hair cut a few days ago! Turns out she is one of the best hair stylist I have ever had. She was very patient and took her time to do the style exactly like the model I showed her. And the result was super good. I highly recommend her and I hope to see her again soon! Thanks Narges.

Ne
Review №24

I have a wonderful experience with my new hair stylist “Faz”, Shes super sweet, very accurate and professional, I had my hair colored and cut, she gave me exactly what I asked for and made it look so awesome! Faz is the best of hairstylist Ive ever met. She was very patient, kind and made nice conversation. I love my new hair color and hope to see her again soon! Thanks, gorgeous Faz❤️

Ro
Review №25

Faye Cotton has been my stylist since moving to Milton a year ago. She has been outstanding. Faye is knowledgeable, experienced and talented. More importantly, Faye puts in the effort to understand what i want and work through each cut to be certain I am looking my best from the first day to the next appointment. The Joseph & Friends staff is friendly, professional and attentive. The salon offers a great atmosphere and all the amenities. This is a business that does what it takes to delight their customer.

Ci
Review №26

Well not up to usual standards!! Covid didn’t allow this salon to wash customers hair but how about a spray bottle and a comb? I could do far better!

Ki
Review №27

The owners are just simply adorable! They treat every customer like a childhood friend and occasionally take a moment for themselves to get a quick kiss in during their busy day together ❤️

La
Review №28

Sousan was my stylist and she was amazing! She dyed my hair a beautiful natural looking red with several highlights. It looks incredible! She was so careful to show me how the change might look on my hair before I settled on the hue. She styled it with loose curls and I loved it!

Ge
Review №29

Narges Tarihi at the milton location is one of the best all around stylists I have ever been to. If you need a cut or a color ask for her! She listens to what you want and is very intuitive when it comes to her work. She is truly an artist and sees styling as an art form. I am more than satisfied with the balayage and hair cut she did for me. I am blown away and super grateful I found her. All the other staff there is also super friendly! I have a great experience every time I walk through their doors.

Li
Review №30

My usual, wonderful J&F stylist, Ernest went on medical leave, so I traveled to Milton and was introduced to Meredith. She listened to what I said, and VERY important, knew Ernests reputation and paid him a lot of respect, too. I have gotten some great cuts from Meredith, and today she brightened up our teenage daughters hair. Again, she listened—both to the teenager and to me—and the results were fabulous. We love Joseph & Friends! It was good, while Ernest was on the mend, to stay within the same family.

Sh
Review №31

I am very pleased. Fatemeh did a great job. I was in and out within 45 minutes and did this visit during my lunch. I plan to go back

Ma
Review №32

Excellent service

Sy
Review №33

My daughters regular stylist got sick and had to cancel. Luckily for us they were able to fit her in to do her hair for her father/daughter dance. I cant remember the name of her stylist but she did a fantastic job on her hair. Very friendly staff. I would definitely recommend this place.

Ka
Review №34

Jamie is the best colorist Ive ever been to. Sometimes I know exactly what I want, and she does it exactly. But other times, I just have an idea in my head that I try and explain to her. She takes what I say and just runs with it, and my hair ALWAYS ends up looking absolutely beautiful. She is great to offer up advice in regard to color and cut. I always feel comfortable in her hands. Joseph and Friends is the best Aveda salon around.

Ka
Review №35

I have been visiting this salon for a year. Audrey is the best! She knows color and exactly what I want. I like my hair long and she understands that when its time for a cut. The salon is always clean and employees are friendly. Love the Aveda products. Best my hair has looked in years! I would highly recommend Audrey to anyone who is looking for someone who understands what the customer wants. Great salon and the greatest hairdresser!

Ni
Review №36

After a terrible haircut at another salon, I booked an appointment with Meredith at the Milton location. Right away, I was impressed with the design, layout, and cleanliness of the salon. The receptionist was friendly and professional. This is a BIG deal for me because a lot of salons Ive gone to have a real problem with their front desk. Receptionists often dont take the time to greet the person in front of them because they are on the phone and, dare I say, they can be real bi*%^y - I mean, snobby. But I have not had this problem at this salon. Meredith is FANTASTIC! I highly recommend her. She listened to what I wanted and was able to even out the mess of layers that the previous stylist had hacked into my hair. She is also very personable and laid back. BONUS - The hair washing stations are incredibly comfortable! The lip of the sink does not tilt your neck at a ridiculous and uncomfortable angle. Who knew that was possible?? Bottom line: I have found my new salon home.

pa
Review №37

Not everyone can understand the modern mullet/ undercut look... but Hayley worked the magic. Yesterday was my first time there, and Hayley is a high-energy, fun, talented artist. (She was also fantastic with my 5 year old daughter who was just hanging out). The salon is spacious, flooded with natural light, and comfortable.

El
Review №38

I had my hair done a couple of weeks ago by Narges and I have been getting complements every day. I love it. She is the BEST definitely ask for Narges when you want your hair done.

Ja
Review №39

I had my hair done last week. Narges helped me. She was so sweet and professional. I am in love with my new style. Please ask for Narges .

St
Review №40

I am from Chicago and I decided to have my hair colored and cut when I was visiting my daughter in Alpharetta. I read all the wonderful reviews about Joseph and Friends and booked an appointment with Thanh. Upon entering the salon I was greeted and offered a drink. Very friendly personnel and very pleasant environment. I did not wait even a minute past my scheduled time! Thanh came to get me at the exact time my appointment was scheduled. He spent time asking me what I want to do and gave me advice for the color and the cut. He showed me several pictures to make sure he understood what style I had in mind. Then he showed me three colors and gave me suggestions what would complement my skin tone. He was very meticulous coloring my hair but not all my gray hair had good coverage when he blow dried it. He was very apologetic and offered to redo it the following day. I guess sometimes grey hair can be very stubborn and things like this can happen as I was told by the other stylists and the receptionist. Thanh does wonderful scalp massage as he washes your hair and he had given me the best wash I have had in ten years of coloring! I am very happy with the service I received at J&F and will definitely visit Thanh again next time I am in Atlanta! I highly recommend this salon and stylist - Thanh!

Dr
Review №41

I visited Joseph and Friends at the Milton location and this time for a hair cut. Hayley was just so wonderful. She trimmed set my hair in these lovely curls and promised me they would stay that for some days. I had a function next evening. The hair looked stunning. Thank you so much Hayley:)

Ta
Review №42

I didnt even Get to get my hair done.It sucks pretty bad that I come here and first they tell me that Im booked with a stylist I did not ask for. The one I requested is apparently with another client. Then they tell me that the stylist I requested does not do textured hair anyway, although the girl who referred me here has textured hair. My feelings are hurt of course. I was so looking forward to getting my hair done. I guess I just need to go find a black salon somewhere. 😔💔

La
Review №43

My hair was DESTROYED when I first came in to Joseph and Friends because my previous hairdresser bleached it to the death. I wanted my hair to be platinum blonde but was convinced I wouldnt even have any hair left by the end of the month. I scheduled an appointment with Meredith, hoping that she could fix my hair and make it look decent without bleaching it again. She is an AWESOME person AND did an incredible job! She saved my hair and still managed to give me the platinum look that I want. Not only did she give me the best color Ive ever had, but she kept me laughing the whole time and really made the experience enjoyable. The salon is incredibly comfortable and the staff is amazing. My work schedule is insane but they always work with me and are so sweet every time. AND their prices are ridiculously affordable. Theyre cheaper than where I went to get my hair destroyed!

Ba
Review №44

Narges did an absolutely amazing job with my hair this past week! She was so professional and cared about exactly what I wanted while being so kind, I am so happy, please ask for Narges!

CO
Review №45

Very nice place! Very relaxed atmosphere and everyone is very talented and take good care of you. Ellie is soo talented, friendly and caring!

Da
Review №46

By far the best Ive ever used! Even with just a simple haircut youll feel pampered!

Li
Review №47

Today was my first visit to Joseph & Friends and I was greeted with smiling and welcoming faces. I introduced myself as a new client in desperate need of a stylist who could cut short hair. Joseph immediately introduced himself and welcomed me to his salon. Jinny was my stylist and I had a great time getting to know her while she totally kicked a$$ with my haircut! I am so happy I found Joseph & Friends...especially since I will be there every 5 weeks. Happy Girl!

La
Review №48

Not only was a squeezed in for a same day appointment at the last minute, but I was given amazing service and attention to detail. It didnt seem rushed, my cut was tailored to my somewhat challenging hair type, and I cant wait to actually plan ahead and get my color done here as well. Its so excited to have a quality salon that can cater to my Monday availability. Thats SOOO rare! I highly recommend Elizabeth.

Ju
Review №49

My hair was to the small of my back I wanted it cut to under my shoulder blades. I wanted long elegant layers, I picked a photo I liked. What I got was 5 inches shorter (above my shoulder blades) and looks like something Jen Aniston wore in “Friends”. I don’t have anything against short hair, but I really didn’t want to loose that much. Sure it will grow out but I will have to wear it up ( thank god I can still put it up) for a year before I can have this disaster fixed. In addition to that I felt as though she was ripping my hair out every time she put the brush through my hair, she poked me in the eye numerous times. I doubt I will be back, certainly not to fix my hair. What are they going to do, cut more off? No, thank you!

Va
Review №50

First time I visited the salon. I was greeted by a very friendly reception. I was taken back immediately, no wait time for stylist to finish another client.I was very impressed with Elizabeth, she took time and I was very pleased with the results. I will definately go back again. It was a very comfortable experience.

Ki
Review №51

I recently moved from Cumming to Milton. I have put off getting my hair cut because I hate going to a hairstylist the first time. I would rather have my teeth cleaned! Finally yesterday I couldn’t put it off any longer. I decided to give Joseph & Friends in Milton a try. Farshad was my stylist. He did a great job. I had already picked out a hairstyle but I wasn’t sure it would look good on me. We discussed my needs - the top one being wash and go easy. Farshad was honest and said he didn’t think I would be happy with the style I had chosen. I must admit at that point my anxiety started fading. We figured out together what would work with my hair and he spent lots of time smoothing all my old layers into my new haircut. Normally I don’t like a haircut for at least a week but today I washed and styled my hair with no trouble. Best of all - I only used a brush, some gel and blow dryer. My hair is exactly what I asked for - wash and go easy! Thank you Farsad for your help!!!!! You will see me again.😀

Mu
Review №52

Nice atmosphere good quality haircut

Ni
Review №53

I always have a wonderful experience in Joseph & Friends. I have found my forever hairstylist in Jinny Kang! She gives me the perfect cut which complements my face. She is very talented and meticulous. I highly recommend her.

Am
Review №54

I went to Joseph & Friends last night after getting a horrible haircut at Bob Steele a few weeks ago. My layers were so terrible that it looked like I might have to actually just cut my hair short and start over. I made an appointment with Jinny, and she was AMAZING!!! Not only did she completely fix the mess that was my layers, she gave me tips at the end on ways to make my hair look more full and ways to easily style it. She was so helpful. Ive already made another appointment with her for February. I would definitely recommend her to any of my friends! Thanks, Joseph & Friends!

Br
Review №55

While I normally do not write reviews this has just been bothering me. I have been to this salon 3x over 2 yrs and while and always pleased and found it normal pricing, about $140.00 - $160.00 My hair style and color are pretty basic. Medium length color to cover grey and partial highlights. The salon is clean, attractive,and staff courteous. I went 4 wks ago had my hair trimmed, root touch up (not all over color) and partial high lights for $258.00! This is crazy expensive, I do tend to try many salons as what I need is fairly basic and just go where I can get in easily and staying with more upscale salons. Guess I have to look at my grey for a long time since this is almost the same as 2x the cost of visits to most salons.

Gi
Review №56

My experience with Fataneh has been great. Shes very caring and responsive to my concerns. The salon has a pleasant atmosphere and the staff is friendly and helpful. I look forward to seeing Fataneh each time I go in for color. Also, the Aveda hair products smell wonderful---its like an aromatherapy session while having my hair done!

In
Review №57

Jinny Kang is the best hairdresser I have ever had! She makes sure that my hair will look good no matter what. She also is very kind and makes me feel special.

G
Review №58

Stopped in to ask about Aveda products Ive purchased, specifically how to use Smooth Infusion products. I have textured hair which I normally wear curly. I asked if Id purchased the correct products the order to use them. The staff present that day did not know how to answer which I could possibly forgive. They just werent warm. Aveda markets their products for ALL hair types & if this is a salon specializing in Aveda, they should be better prepared & informed.

Sh
Review №59

This is where I go to treat myself. I recently had a balayage and it turned out great! Hayley is awesome!

Ju
Review №60

Loved it! The service was excellent! I just moved to the area and was looking for someone to cut and style my hair. I received an appointment with Homa. I was not disappointed. Homa took her time and made sure I was satisfied. Homa was very friendly and made me feel like I found a go to stylist I could trust to work with me and come up with what I want and what will work.Everyone there was friendly as well!Thanks!!

Al
Review №61

Ive been a client for about 3 years in the Alpharetta salon. I fell in love with Audrey and will not trust my hair to anyone else. Shes so cool and she keeps my hair looking fresh and updated, yet she knows how I am not a big fan of change, so she has the right balance to play it safe enough where every time I look in the mirror I just yelp, I LOVE IT! I have no idea how she does it (great training, great intuition!) but shes jus the best. The overall salon is such a nice experience also!

Sh
Review №62

Amber is great! Shes so friendly and always so interested in whats going on in my life! Not to mention she is a fantastic colorist!

al
Review №63

I came in the see Jinny Kang at the Milton location.I had a bad experience at a previous salon, and I was very upset about my hair colorI typically get bright blond highlights and my hair looked dull and muted and off colorJinny did a fantastic job!She listened to what I wanted, and informed me that she would bring me back to my cool blonde look.She is an excellent stylistI love my hair now thanks to Jinny!

RE
Review №64

What a great salon! Jenny is the best :) Our whole family - 3 generations - now get our cuts and colors there.

Ca
Review №65

I use Myla for a facial and she is the best! Professional and very talented! Best facial I have ever had, I highly recommend her!Cathy Birm

Sh
Review №66

Soojin saved me from a hair distastrophe a few months ago and I just went back and still love her. She didnt force me to get a cut just because it had been awhile and she talked me out of doing wacky stuff to my color. She is a fantastic voice of reason!

Br
Review №67

I see Faye at the Milton location. She gave me the *best* hairstyle Ive ever had. Shes extremely talented and professional.

Me
Review №68

Ive been going to Jamie for while now and she is amazing. Im never disappointed!

Li
Review №69

Love this Salon and Elizabeth. I drive from Smyrna to Milton! That should say it all!

Gl
Review №70

Ive been a customer for many years and always enjoyed the salons talented staff especially my go-to person, Sam Hiers! Loved my last color/cut and looking forward to my upcoming appt Wednesday!

Ma
Review №71

Great experience with Audrey! Shes great on color and style!!! Feel very relaxed in the salon.

Ta
Review №72

Great salon - relaxed atmosphere, friendly stylists and fairly priced. Meredith was friendly and always does a great job.

im
Review №73

Ive gotten the keratin treatment done several times here! So happy with how it turned out and how friendly everyone is.

An
Review №74

Worst salon I’ve ever been to. Messed up my hair twice, and the receptionist that works there, Lexi, is useless. All-around horrible experience with stylist and staff. Don’t waste your money here.

Ka
Review №75

In a panic, I went to Joseph & Friends in Alpharetta. I had been a victim of a BAAAD haircut and it needed to be fixed ASAP. On blind faith alone, I made an appointment with Fataneh. It was comforting when she listened intently to what I had wanted all along. She offered suggestions about how to fix my mess and came up with great ideas. It was apparent that she CLEARLY understood what I envisioned and outlined a plan to move forward. I left LOVING my hair and have become a faithful follower. No more ball caps for me!Thank you, Fataneh!

Je
Review №76

I have been going to Jamie for years now and she is the best!

Ro
Review №77

Sat there for 20 minutes after my appointment time....so I left and found another salon

do
Review №78

Love this salon!!!! To the people up front and the wonderful people who pamper you!!!!!

ne
Review №79

Talented artists

Ro
Review №80

Great

Li
Review №81

Nice

Information
34 Photos
81 Comments
4.4 Rating
  • Address:13057 GA-9, Alpharetta, GA 30004, United States
  • Site:http://www.josephandfriends.com/
  • Phone:+1 770-993-0058
Categories
  • Beauty salon
  • Hair salon
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:8am–5pm
  • Friday:10:30am–5pm
  • Saturday:10:30am–6pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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